Tagged: Workplace Tools Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 19:00:41 on 2019/02/27 Permalink
    Tags: , administrative skills, , executives favor these skills in an assistant, , what does an executive value in the assistant role, Workplace Tools   

    Executive and Administrative Assistant Skills That Are Important to Executives 


    Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 7 in /homepages/23/d339537987/htdocs/ec/wp-content/themes/p2/inc/mentions.php on line 77

    love_my_career

    While administrative and executive assistants have a very good feel for the skills they need to do their job effectively, I like to hear from executives and get their perspective, which is important. I often survey managers and high-level executives on the skills, attitudes, and behaviors that are most important for an assistant to possess.  Here are some non-edited, direct quotes from them demonstrating the skills that are important to executives. See how you measure up! 

     

    What skills are important to your executive?

    “It is very important for my assistant to be “smarter” than most. The ability to organize and prioritize is right behind SMART! You have to organize to be able to know what is in front of you. Since there is always more than you can get done, the ability to prioritize is critical. The most important ability an assistant has to learn to do is to figure out what NOT to do. Throw those items out of the boat and prioritize the rest.”

    Communication skills, both oral and written, are a must  have. It almost goes unsaid that if you cannot communicate in a clear, timely and concise manner you will never make it.”

    Technological skills are a must  have to keep up with the pace and dynamics of the job. You are not trying to keep up with yourself, but usually the department. The right tools and the common sense to apply them appropriately are a given in any role today.”

    Toughness is key. The job is usually under-rated. You are steering the ship. Suck it up and make it work.”

    The ability to be a team player in the larger sense of the corporate mission, goals and objectives. It’s not about your desk, but the big desk in the sky. You are a little fish in a big pond that can really make a difference!”

    Big picture and detail-oriented at the same time. One ability without the other will not work.”

    Ask your executive for their Top 5 Most Important Administrative Skills.

    For fun, you might ask your executive to name the top 5 skills that are most important when it comes to an administrative or executive assistant. You can also ask them about the traits, attitudes and behaviors that are most important. Then see how you measure up.

    Good luck!

    joan_burge_signature

    The post Executive and Administrative Assistant Skills That Are Important to Executives appeared first on Office Dynamics.

     
  • feedwordpress 19:15:36 on 2018/11/28 Permalink
    Tags: , , , , , , Workplace Tools,   

    Administrative Training Sources – Friends of Office Dynamics 


    Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 7 in /homepages/23/d339537987/htdocs/ec/wp-content/themes/p2/inc/mentions.php on line 77

    We recently posted a blog that listed free training sources we provide;

    6 Free Training Sources for Administrative and Executive Assistants

    At Office Dynamics, it is our goal to elevate the level of the administrative profession through knowledge and training but that got us thinking, “What else can we do?”

    So, we are going to provide you with links to some of our friends that you can use for your professional and personal life.

    Enjoy!

     

    wordtrippers_grammer_course

    Word Trippers – Barbara McNichol

    Barbara and Office Dynamics have been working together to help improve the ability of the administrative and executive assistant with Barbara’s writing expertise.

    Barbara provides several different resources for you to enhance your writing ability and take you to the next level. Please visit her site and learn how you can improve your writing skills.

    Visit Word Trippers

     

     

    All Things Admin – Julie Perrine

    Julie Perrine is another affiliate of Office Dynamics that we just love to have around.

    Julie’s printed books, The Innovative Admin, The Organized Admin, and Become a Procedures Pro can be found in our Success Store.

    Another great source of information and knowledge!

    Visit All Things Admin

     

    Executive Secretary Magazine– Lucy Brazier

    With a history of cross-promotion, the Executive Secretary Magazine and Office Dynamics team have been working very hard to encourage the administrative field with forward progress and thinking.

    Lucy has a database of blogs, information, and education.

    Visit The Executive Secretary

     

    Admin to Admin – Lisa Olsen

    Lisa Olsen is not only the CEO of Admin to Admin but also the talented and entertaining emcee of multiple Office Dynamics Conferences.

    Admin to Admin offers a large selection of programs to learn from as well as the Admin to Admin Book Club!

    You would be missing out if you didn’t visit!

    Visit Admin to Admin

     

    AdminUniverse™ – Joanne Linden

    Joanne Linden is President and Master Trainer at AdminUniverse™ as well as an authorized user and training facilitator for the Star Achievement Series® created by Joan Burge, founder and CEO, of Office Dynamics International. We are very privileged to call Joanne and AdminUniverse™ our friends!

    AdminUniverse™ offers a great blog for admins to pull extensive knowledge from.

    Be sure to visit their website!

    Visit AdminUniverse™

     

     

     

    The post Administrative Training Sources – Friends of Office Dynamics appeared first on Office Dynamics.

     
  • feedwordpress 17:30:08 on 2018/11/10 Permalink
    Tags: , , , , Workplace Tools   

    6 Free Training Sources for Administrative and Executive Assistants 


    Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 7 in /homepages/23/d339537987/htdocs/ec/wp-content/themes/p2/inc/mentions.php on line 77

    6-Free-Training-Sources-for-Administrative-and-Executive-Assistants

    It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training.

     

    Educational Video Library

    Office Dynamics has a library of over 60 educational videos for administrative professionals. You’ll gain access to past webinar recordings as well as the 26 Weeks to Administrative Excellence, Now is the Time, Adminology, and Reality Check courses.

    https://officedynamics.com/educational-videos/

     

    Office Dynamics Blog

    The Office Dynamics Blog is a collection of over 1,000 blogs by Joan Burge, Office Dynamics staff, Guest Bloggers, and close trusted affiliates of Office Dynamics. This gold mine of knowledge is constantly updated with new blogs that cover topics related directly to Administrative and Executive Assistants

    https://officedynamics.com/blog/

     

    YouTube

    With over 300 videos, our YouTube channel is the largest collection of training and educational content that Office Dynamics has to offer. We’ve posted past webinars, trainings, Facebook Fridays, and more! Be sure to subscribe so you get the latest in training and education.

    https://www.youtube.com/user/OfficeDynamicsIntl

     

    Office Dynamics Webinars

    Our webinars provide convenient, cost-effective professional development for the modern administrative professional. Relax in the comfort of your home or office while learning directly from Joan Burge, founder, and CEO of Office Dynamics. Our webinars address the most pressing issues facing administrative assistants and their executives, resulting in enhanced workplace performance and true “Administrative Excellence.”

    https://officedynamics.com/webinars/

     

    Monday Motivators

    There’s no better way to jump-start your week than with a motivating, thought-provoking, energizing message from the Founder and CEO of Office Dynamics, Joan Burge.

    Every Monday Joan writes a weekly note offering practical ways to create a new mindset, change behaviors, develop positive relationships, and thrive in the workplace with energy, effectiveness, and excellence.

    https://officedynamics.com/monday-motivators/

     

    Articles Related to the Administrative Profession 

    Turbocharge your career with different articles written by Joan Burge. Joan is an accomplished author and writer of multiple books, including an Amazon Best Seller, Who Took My Pen…Again?, her newest book, Joan’s Greatest Administrative Secrets Revealed, 15 lengthy educational workbooks; nearly 1,000 blog posts; more than 300 articles, and has been published in more than 100 trade journals, e-zines, magazines, and newsletters.

    https://officedynamics.com/articles/

     

    Look out for the next blog post that highlights our close affiliates, friends, and everything they have to offer!

    The post 6 Free Training Sources for Administrative and Executive Assistants appeared first on Office Dynamics.

     
  • feedwordpress 16:15:54 on 2018/10/18 Permalink
    Tags: , , , , Workplace Tools   

    Top 5 Tips for Managing Tasks and Priorities for Assistants 


    Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 7 in /homepages/23/d339537987/htdocs/ec/wp-content/themes/p2/inc/mentions.php on line 77

    Top_5_Tips_for_Managing_Tasks_and_Priorities_for_Assistants

     

    I have several tips I can offer on this subject, but here are the top 5. If you make any one of these a habit, you will see an increase in your productivity.

    1. FOCUS! This is the most important of all 5. In a world where people think multitasking is a valued skill, it isn’t. Research proves being focused will move you faster than any other habit.
    2. Next is to focus on your “A” priority items. I can’t tell you how many times I observe administrative assistants at their workplace, at their desk, and they jump from an “A” priority to a “C” priority just because someone handed it to them or emailed their request. Just because something “pops” in front of you does not mean you should drop what you are doing.
    3. Ask others for specific deadlines. This will help you establish your priorities.
    4. Don’t confuse busyness with productivity. You can be busy on the wrong things. Focus on tasks that have an impact and make a difference.
    5. Avoid backlogs of work by keeping information flowing. View yourself as an information flow manager.

    For more information on this subject view my free video training for administrative professionals.

     

    joan_burge_signature

     

    The post Top 5 Tips for Managing Tasks and Priorities for Assistants appeared first on Office Dynamics.

     
  • feedwordpress 16:30:01 on 2018/05/29 Permalink
    Tags: , , , , , , Workplace Tools   

    A Story of Inspiration for all Administrative Professionals 


    Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 7 in /homepages/23/d339537987/htdocs/ec/wp-content/themes/p2/inc/mentions.php on line 77

    The Gillie Watson Story

    May 21, 2018

    I will never forget Gillie Watson. Gillie attended my World Class Assistant certification and designation course in Las Vegas many years ago. I was impressed with Gillie the minute she walked in the meeting room as she was polished, professional, and friendly. She was an eager student even though she was a very seasoned executive assistant in a high-level position supporting a President in a large organization in Denver.

    During our World Class Assistant course, I teach the importance of a Career Portfolio. I go into great detail as to why you need a portfolio and what your portfolio should encompass. I also cover how to market yourself with the portfolio. During the class, I allow time for attendees to create the first hard copy draft of their portfolio. Everyone gets a three-ring binder and they assemble a draft. We also talk about resumes and a unique tri-fold marketing piece. Gillie had gotten her draft done and then when she went back home, she created the real portfolio.

    Thank goodness Gillie had her career portfolio, resume and tri-fold marketing piece done. Within a short time of our World Class Assistant course, Gillie went to work one day as she always did. When she arrived, she was told she could not enter the building or go to her desk for a few days. Her executive had been let go. Wow! Gillie was stunned.

    Being a World Class Assistant, Gillie took her CWCA credentials, career portfolio, and everything else she had learned in that class in Las Vegas and within one month found herself being offered a great position in another large organization.

    Over the years, Gillie stayed in touch here and there. She had one or two more job changes and once again armed herself with the right tools. I also need to say that Gillie is an outstanding executive assistant and has always maintained a professional, polished image. Gillie is a life-long student. After her live World Class Assistant course, she continued to learn from my webinars, books, Monday Motivators, and online courses.

    I had not heard from Gillie for a few years. Life got busy for both of us.

    Low and behold on Monday, May 14, 2018 Gillie called my office around 5:00 and said she really needed to talk to me. But I was not in the office. She told my assistant, Melia, that she had very good news to share with me and I would be delighted. Melia gave me the message and I immediately called Gillie.

    Recently the company Gillie had been working for was going through a merger and she was no longer going to have a position. Gillie told me that once again, she used all the tools she had learned from me, plus all her knowledge gained over the past several years and applied for a job in the morning on Monday, May 14. It was for a very high-level EA position to a CEO in Denver. Before the day ended, the CEO offered her the job with a six-figure salary plus stock options, plus, plus! She had landed the job of her life—and Gillie is about to turn 70.

    I was tickled to death when Gillie told me that when she interviewed with the CEO, she was like a mini-Joan. She used the language I had taught her years ago about being a strategic business partner, which the CEO loved to hear. I am extremely happy for Gillie. She deserves this as she has consistently pursued excellence and has continued her learning.

    Gillie said there were many lessons in her story that she wanted me to share with assistants and so that is what I am doing.

     

    1.      No matter your age, always be a student. Your career circumstances can change in a day and you need to be ready to compete. Gillie said this is especially important for baby boomers who may think they are at the end of their career and they don’t need to sharpen the saw. For years, I have told assistants there is no such thing as job security. You must keep learning. If you are not moving forward, you are falling behind and you will be left in the dust.

    2.      Gillie said it is very important for baby boomers to stay modern, look modern, and act modern. Gillie sent me her new materials which included her photo. I was blown away… Gillie looks fabulous! Whatever she is doing, I want some of it. She has completely changed her hairstyle, her face looks youthful, and she has contemporary eyeglasses that suit the shape of her face.

    3.      Gillie emphasized the fact that this CEO wanted someone who was very experienced and seasoned. There is something to be said for years of experience in the administrative field. If you are a young person starting in the profession, make sure you take this career seriously. Strive for excellence and learn from the older generation. Learn business etiquette and protocol. It does matter. Learn excellent communication skills and how to have human moments. You do not build deep relationships on a device.

    4.      The fact that Gillie had a professional designation did matter. For those individuals who attend our World Class Assistant course and complete specific objectives, they can earn their CWCA designation. CWCA stands for Certified World Class Assistant. Credentials do count today. They show you went the extra mile and take your career seriously. If you are interviewing for a position and you and the other candidate are pretty much equal, the credentials will set you apart.

     

    In closing, you are never too old to achieve the job of your dreams! Life is constantly surprising us. You will want to be ready.

     

    joan_burge_signature

     

     

    Certification_Designation_Administrative_Assistants

    The post A Story of Inspiration for all Administrative Professionals appeared first on Office Dynamics.

     
c
compose new post
j
next post/next comment
k
previous post/previous comment
r
reply
e
edit
o
show/hide comments
t
go to top
l
go to login
h
show/hide help
esc
cancel