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  • feedwordpress 16:40:12 on 2019/08/13 Permalink
    Tags: , , Work Environment   

    Do You Have an Internal Admin Site or Hold Lunch N Learns Where You Work? 


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    tips_for_administrative_assistants

    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

    Admin on SF Peninsula asks:

    Looking forward to your replies!

    Do you have an internal admin site where you work? Or maybe you’re thinking of creating one?

    I co-designed one at my company and am interested in collaborating with you.

    An internal admin site is the main company site with all the links that admins find useful for their jobs centralized in one place.

    Additionally, I am considering starting a monthly Admin Lunch N Learn at my place of work. My current vision would be to rotate topics and have a combination of speakers coming in. Topics related to the administrative profession would be discussed. Admins and outside speakers would have the opportunity to share their skills, experience, knowledge, etc.

    If you have been a part of, or have attended anything such as these, I would like to connect with you to discuss.

    I’m looking forward to your responses!

    Admin on SF Peninsula

    The post Do You Have an Internal Admin Site or Hold Lunch N Learns Where You Work? appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 12:00:13 on 2019/08/06 Permalink
    Tags: , , , , , Work Environment   

    Set Healthy Boundaries at Work 


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    An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom.

    As administrative assistants and executive assistants, you can often feel like setting boundaries might get you fired or your leader will think you are not a team player. Some people think when I’m talking about setting boundaries, it has to do with sexual harassment in the workplace.

    Boundaries can be set any time, any place, on anything, and with any person. I’ll give you a perfect example. I was at McCarran Airport in Las Vegas waiting in the security line and was in line to pass my carry on through the screening process. (Keep in mind; I travel quite frequently for business, so I know what I’m doing.) I was quickly placing my laptop in the bin, folding my raincoat up, taking off my shoes, and putting my purse on the conveyer when all of a sudden, this young woman who had been in line behind me, stepped right in front of me with 2 suitcases and placed them on the conveyer. She still needed to take off her shoes – and she didn’t know she was supposed to take off her jacket.

    You are probably thinking, “So what?” So what? It was rude that she thought she could just jump in front of me especially when she wasn’t ready. It was not as if she said, “May I go ahead of you?” I nicely told her that she couldn’t cut in front of me. Of course, she looked at me in shock and made a few comments. (I will spare the details of our back and forth dialogue.) She finally took her items and moved behind me and told me to have a nice day.

    A boundary in the office for an administrative assistant can be as simple as addressing a coworker or manager who constantly steps into your workspace and takes your desk supplies without asking and doesn’t return them.  If that bothers you, say something.

    Another boundary you might need to set is your accessibility after hours to your leader as far as emails go. This is becoming problematic for assistants all over the world. As I travel and talk to hundreds of administrative office professionals ranging from administrators to executive assistants, I’m hearing them say they are spending too much of their personal time (evenings or weekends) managing and/or responding to emails from their leader.  One administrative assistant said that her manager did not expect her to check business emails or take action on non-work hours.  But she wanted to get a jump on things or was curious as to what was going on or wanted to read emails on Sunday night to be prepared for Monday morning. The problem is… she started responding to her leader’s emails and taking action steps if required. Today, she is frustrated because she spends 50% of her weekend working. I told her, “You created the monster.”  It wasn’t required of her and while she thought nothing of it at first, it snowballed and now she will have to say something to her leader.

    • First, do not create situations that you will later regret.
    • Second, people will act as we allow them to. If you don’t say something when something isn’t right, then the person assumes it is okay.
    • Third, professionally communicate when setting boundaries yet be firm.

    Healthy boundaries are good for you and those you work with.  It teaches them how to work with you in a way that stimulates win-win situations. You enjoy your work environment and are more enjoyable to work with. You are confident, peaceful, in control (not walked over), respected, like a peer or business partner and viewed as a leader. Consider what types of boundaries you might need to implement this week.

    Learning Highlights
    You will learn: 

    • How to evaluate your current communication and boundary-setting style so you can build on your strengths and address areas for improvement.
    • Why assertiveness in the workplace matters, especially for assistants, how it benefits you and what it really means. (Hint: It is often totally misunderstood!)
    • How to recognize and minimize the risk involved so your message is received and your professional image remains intact.
    • How to appropriately set limits, voice your ideas and opinions, and articulate your needs using thoughtful, diplomatic communication techniques.
    • 7 essential action steps for becoming a more assertive assistant. (You will hear examples and learn specific language to use in common challenging workplace situations.)

    60% OFF until 8/9/19 – Use code: HEALTHY

    The post Set Healthy Boundaries at Work appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 18:00:38 on 2019/08/05 Permalink
    Tags: , Work Environment   

    How to Develop a Strong EA Group in a Company – Ask an Admin 


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    tips_for_administrative_assistants

    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

    Katrien B asks:

    We are a start-up company with offices in EMEA and in the US. In EMEA (HQ) we have 2 EA’s and in the US 3.

    As EA we encounter numerous challenges in working together due to different times zones, but we do our best to let our executives shine.

    I would like to develop a strong EA group in the company as I believe this is important to our role, our business, as well as to our own professional and personal growth.

    We should be able to build a relationship of trust, help each other with a servant’s heart (as we do towards our execs) and show the importance of our role.

    To enhance good collaboration and communication I set up virtual coffee meetings with all EA’s.

    The first meeting was good as a “get to know each other better in an informal way” although one EA did not find it important to attend.

    For our second meeting, there are no topics…
    I prefer not to cancel the meetings as that may seem as if they are not important.

    How can I stimulate other EA’s to be more active and communicative?

    How can I build a relationship of trust and understanding with them?

    Due to different communication styles and cultural differences misunderstandings happen. EA’s in EMEA (as I am) often feel bad because of the language style of our peers in the US. Some do not feel the same way about the EA role.

    How can I make other EA’s aware of the importance of our role during this virtual coffee?

    How can I stimulate them to attend? 

    It saddens me that some don’t care.

    Please share your thoughts and advice in the comments below.


    Want to learn more about Ask an Admin and how to submit your own question? Click here

    The post How to Develop a Strong EA Group in a Company – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 15:20:02 on 2019/07/11 Permalink
    Tags: , , , Work Environment   

    My Boss is Leaving: How Can I best Help her Transition Out? – Ask an Admin 


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    tips_for_administrative_assistants

    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

    Alice S. asks:

    My beloved manager/leader/friend is leaving our company at the end of July.  Her departure is going to be shocking to her peers and direct reports.  She is well-loved, unique in her approach and will be missed.  My question is, how can I help make her transition smooth?  What things should I focus on?  Processes to create or follow?  I’m anticipating a lot of stress around this for our company once they find out next week, and want to help her prepare for it.  I almost don’t know where to begin. In over 20 years of experience, this is a first for me.

    Please share your thoughts and advice in the comments below.


    Want to learn more about Ask an Admin and how to submit your own question? Click here

    The post My Boss is Leaving: How Can I best Help her Transition Out? – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 21:00:38 on 2018/12/12 Permalink
    Tags: , , , , Work Environment   

    Joan’s Naughty and Nice List for Assistants 


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    During a Facebook Live event Joan Burge, Founder and CEO of Office Dynamics International, had discussed her Naughty and Nice List for Assistants. This discussion highlighted many great things that can be practiced in the office as well as actions that should be avoided. In the middle of the live stream, Joan asked the viewers to give her some examples of naughty behavior practiced in the office as well as some nice behaviors.

    Be sure to watch the video for some great, funny, and “oh my gosh” kind of answers.  Special guest appearance by Melia!

     

    And here is Joan’s list!

    Naughty:

    • Not adequately preparing your executive for a trip
    • Gossip about your peers (or anyone else)
    • Take on too much work
    • Multi-task
    • Bring your bad attitude to work
    • Not be a team player
    • Withhold information from others
    • Be stagnant in your growth or education
    • Text or read messages while others are talking to you
    • Ignore signals that you are under too much stress
    • Intentionally not give your boss an important message
    • Spike your boss’s coffee

     

    Nice:

    • Give your best every day
    • Be patient with others
    • Care about your executive’s success
    • Take the initiative
    • Remind your executive of important meetings
    • Share your knowledge with your peers
    • Be a leader
    • Champion a cause
    • Make time for yourself
    • Make others look good
    • Listen to others when your opinions are different
    • Be organized and ready for your day
    • Gather a group of your peers for a mini training session
    • Let your executive know that you appreciate him or her
    • Give yourself a BIG pat on the back at the end of the day!

     

    ©Copyright Office Dynamics International 2018.

    The post Joan’s Naughty and Nice List for Assistants appeared first on Office Dynamics.

     
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