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  • feedwordpress 19:00:24 on 2019/02/27 Permalink
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    How do I Deal with an Executive that Always Says Yes? – Ask an Admin 


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    Welcome to Ask an Admin! This is where any administrative assistant or executive assistant can submit any question they have and your peers can weigh in on the conversation with their advice. There is more than one way to approach a situation or problem so we would love to hear your input!

    This week Karen asks:

    How do Administrative Professionals deal with an executive who says yes to everything?

    Background info: Our new CEO says yes via meeting requests via email, text, LinkedIn, Facebook and many other social media channels and then in an email or other post tags me asking me to set up a meeting. I’m struggling since the new CEO started in November, I have a Google doc with all of the requests have come through, ranked them via importance. He isn’t making it a priority to prioritize his schedule and also he doesn’t look at his schedule, I can email, print out or text meetings and he only wants to know what meeting is next. He can also get upset if he’s not prepped properly, but if he’s not making our meetings a priority how can I prepare him properly for success in his role?

    So it sounds like Karen may have a “button masher” (someone that just clicks approve or yes without looking) and isn’t taking the time to prep himself. Wow! This is a tough one…

    Well what does Karen need to do? What can she do?

    ATTENTION: If you’ve submitted your response on our Ask an Admin blog post, please be patient to see your response and other responses. We have to manually approve them to prevent spammers and profanity. If you do not see your response right away, please give it time and revisit. We apologize for this but this is the best way we can keep YOUR blog clean! Thank you, everyone!


    About Ask an Admin:

    Ask an Admin will be a weekly post on our blog that presents a question that you or a fellow administrative professional submitted to us. We will choose one question per week and post it on our blog.

    If you have a question that you would like to submit, please send it to officedynamics.aaa@gmail.com and include the name you would like us to use.

    If you want to subscribe to our blog so you don’t miss any posts, please visit https://officedynamics.com/blog/ and subscribe in the right-hand column.

    Monday_Motivators_Home

    Monday Motivators™ is a weekly email sent from Joan Burge that gives you a little kick start to the week. These emails will include work advice, life advice, and sometimes how to find that good balance. To subscribe to Monday Motivators™ please click the button below.


    Help other administrative professionals and share this page using the buttons below!

    The post How do I Deal with an Executive that Always Says Yes? – Ask an Admin appeared first on Office Dynamics.

     
  • feedwordpress 17:45:25 on 2019/02/19 Permalink
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    How Should an Administrative Assistant Prepare Their Day? – Ask an Admin 


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    training_for_administrative_assistants

    Welcome to Ask an Admin! This is where any administrative assistant or executive assistant can submit any question they have and your peers can weigh in on the conversation with their advice. There is more than one way to approach a situation or problem so we would love to hear your input!

    This week Karen asks:

    I would like to ask a question to other admins about their ways of preparing for their days out of the office. We are trying to formulate a policy about backing others up when they are out of the office for PTO. We are finding that some of our admins are leaving the team they work for to fend for themselves during these times or they are depending on another admin to cover them when the admin is also covering 5 other people that day. And that day is usually a Friday or a day around a holiday when everyone wants to leave early or take PTO. It is too much for that admin to handle and is unprofessional to do that to someone. We have a strict QA/QC program here and everything going out the door must go through the quality check, so their team has no choice but to go to the admin who is in the office.

    We would like to develop a policy that covers our eleven offices to keep things as consistent across the company as possible.

    Any advice or ideas for a policy would be welcomed.

    Basically Karen is asking, what can they do to ensure that each other are covered during an absence without the office world coming to an end? This is a good question. From the military to the business world there are always fail safes. So, let’s hear it administrative and executive assistants, what are you thoughts on this?

    ATTENTION: If you’ve submitted your response on our Ask an Admin blog post, please be patient to see your response and other responses. We have to manually approve them to prevent spammers and profanity. If you do not see your response right away, please give it time and revisit. We apologize for this but this is the best way we can keep YOUR blog clean! Thank you, everyone!


    About Ask an Admin:

    Ask an Admin will be a weekly post on our blog that presents a question that you or a fellow administrative professional submitted to us. We will choose one question per week and post it on our blog.

    If you have a question that you would like to submit, please send it to officedynamics.aaa@gmail.com and include the name you would like us to use.

    If you want to subscribe to our blog so you don’t miss any posts, please visit https://officedynamics.com/blog/ and subscribe in the right-hand column.

    Monday_Motivators_Home

    Monday Motivators™ is a weekly email sent from Joan Burge that gives you a little kick start to the week. These emails will include work advice, life advice, and sometimes how to find that good balance. To subscribe to Monday Motivators™ please click the button below.

    Help other administrative professionals and share this page using the buttons below!

    The post How Should an Administrative Assistant Prepare Their Day? – Ask an Admin appeared first on Office Dynamics.

     
  • feedwordpress 05:15:00 on 2019/02/14 Permalink
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    Why it’s Worth Sending Your Administrative Assistant to a Conference 


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    administrative_assistants

    “Why is it worth sending my administrative assistant to a conference?” is a question that a lot of executives ask themselves when they know there is so much free content on the internet their assistant can learn from.

    However, we all know that attending an in-person administrative conference is light years ahead of watching an online webinar.

    Besides all the fun perks, the chance to travel to a new city, and once in a lifetime experiences there are more reasons to invest in your administrative and executive assistant.

    Knowledge. Conferences are the best place to discover new trends and practices. Administrative assistants from around the world gather at the Conference for Administrative Excellence and share their stories, experiences, and best practices with one another. This creates a vast pool of knowledge and potential.

    Top Minds. Conferences not only attract those that want to excel in their work but they also attract some of the top minds and trail blazers of the industry. The speakers that come to the Conference for Administrative Excellence not only have worked for some of the biggest names but have also established themselves as distinguished figures in the administrative and executive assistant industry.

    Discovery. Attending a conference will allow your administrative or executive assistant to discover new trends, techniques, groundbreaking ideas, and practices that will help propel them and your business to new heights.

    Networking. Attending a conference will allow the attendees to surround themselves with like-minded people that strive to exceed the expectations of their managers and executives. By surrounding themselves with these type of hard working individuals it allows them to make connections that could not only last a life time but carry on to future business ventures.

    Taking a step away. Sometimes taking a step away can lead to a greater solution and by attending a conference your administrative or executive assistant will be given the chance to step away from their current work (momentarily) and put their focus on something else that is constructive and beneficial for the business long-run.

    Investing in your administrative or executive assistant is not just an investment in them, it is an investment in your company and your company’s future. The Conference for Administrative Excellence has been providing some of the industry’s best practices to administrative assistants and executive assistants from around the world, for decades. Click here, to learn more about the Conference for Administrative Excellence.

    administrative_assistant_conference

    The post Why it’s Worth Sending Your Administrative Assistant to a Conference appeared first on Office Dynamics.

     
  • feedwordpress 17:00:03 on 2019/02/05 Permalink
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    How to Balance Life as an Administrative Assistant? – Ask an Admin 


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    Welcome to another question for Ask an Admin. This is where the administrative assistant and executive assistant can submit any question they have and their peers will answer the question based on their previous experience. We believe that there are many different ways to approach problems, difficult tasks, and situations so we thought this would be a great way to provide you a place to share your input as well as receive input from others. So, executive assistants and administrative assistants from around the world, let’s help each other out!

    This week Kat A. asks:

    How do you balance home life and work life? I find myself overwhelmed at times meeting the needs and requests of my CIO and 4 Directors as the only admin for a busy utility, that oftentimes when I come home to my children and husband I feel like they get the leftovers. Between texts from my kids and my management team, constant emails, and calls, I have no energy left and am very short with my family, because I have had constant demands all day long. I feel like a mother at work and am beginning to resent my role.

    Another great question! This is something that not only administrative assistants struggle with, but I think so many people struggle with a home life and work life balance! If we had 29 hours in the day it still wouldn’t be enough…so, how do we find that work/life balance?

    ATTENTION: If you’ve submitted your response on our Ask an Admin blog post, please be patient to see your response and other responses. We have to manually approve them to prevent spammers and profanity. If you do not see your response right away, please give it time and revisit. We apologize for this but this is the best way we can keep YOUR blog clean! Thank you, everyone!


    About Ask an Admin:

    Ask an Admin will be a weekly post on our blog that presents a question that you or a fellow administrative professional submitted to us. We will choose one question per week and post it on our blog.

    If you have a question that you would like to submit, please send it to officedynamics.aaa@gmail.com and include the name you would like us to use.

    If you want to subscribe to our blog so you don’t miss any posts, please visit https://officedynamics.com/blog/ and subscribe in the right-hand column.

    Monday_Motivators_Home

    Monday Motivators™ is a weekly email sent from Joan Burge that gives you a little kick start to the week. These emails will include work advice, life advice, and sometimes how to find that good balance. To subscribe to Monday Motivators™ please click the button below.

    Help other administrative professionals and share this page using the buttons below!

    The post How to Balance Life as an Administrative Assistant? – Ask an Admin appeared first on Office Dynamics.

     
  • feedwordpress 19:00:05 on 2019/02/03 Permalink
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    Face-to-Face Time with Administrative Assistants 


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    SURPRISE!

    It’s me, Joan Burge.

    Those of you who have followed me for a while know I am a big fan of face-to-face time for executives and assistants. Face-to-face time is also beneficial for any manager who meets on a regular basis with their direct reports. Whether you are an executive or an assistant reading this Monday Motivator, here are ideas on what you can discuss when you have face-to-face time or catch up by telephone, Facetime, or Skype on a regular basis.

    E-mail Communications
    Executives and assistants can update each other on e-mail communications, whether it’s a status update or clarifying new actions to be taken.

    Visitors
    Discuss any events that will involve external visitors and anticipate actions to be taken before and during their visit. Executives: Share any important information that might help your assistant prepare for the event and ensure its success.

    Department Issues
    This is a good time to discuss any departmental problems that need the executive’s attention. Assistants are often privy to information within the department or are aware of potential personnel issues. These should be brought to the attention of the leader before a situation escalates.

    Status Updates
    Discuss updates on projects, meetings, items you are working on, and any other pertinent information. Assistants: Initiate discussion. Executives don’t like to have to ask the status of a specific project or task (nor do they have the time).

    Special Projects
    Discuss any special projects that are happening or coming up in the next few weeks. Assistants should ask what portions of the project they could work on: Is there any research to be done? Will information necessary for the project be coming from others inside or outside the company? If so, can they start assembling that information? Are presentations, graphs or charts required? If so, how many?

    Upcoming Travel
    Discuss upcoming trips so you can anticipate schedules and prepare necessary travel materials. At least bi-weekly, review the calendar for upcoming events as far as three months out.

    Training and Development
    Development happens when we take conscious action to improve. It is not a “check the box” aspect of your career; you must be intentional about it. Discuss your training and development requirements with your executive. Tell him about upcoming seminars and workshops you would like to attend and why. Be prepared to show your leader the information about the workshop, the objectives of the program, how the topics tie in with your job responsibilities, and the benefits of attending.

    Voicemails and IMs
    Discuss requests that need immediate attention or response. An assistant can return calls and take action if provided the appropriate context or required information from the executive.

    I hope you found these ideas useful. Wishing you an awesome week.

    joan_burge_signature

    P.S. By the way, if you are not aware, I host a live Facebook Friday on a fairly consistent basis. So if you want to end your week on a high note and learn a few good quick tips, then follow our Office Dynamics Facebook page to get notifications or watch replays. 


    Motivation_For_Woman

    This blog post is from Joan Burge’s Monday Motivators series. Monday Motivators is a weekly note offering practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. You can experience the power of self-navigation toward success. Energize your mind and drop those Monday blues! Subscribe to Monday Motivators.

    The post Face-to-Face Time with Administrative Assistants appeared first on Office Dynamics.

     
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