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  • feedwordpress 14:30:14 on 2018/04/13 Permalink
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    Why Good Writing Skills Are Important In The Workplace 

    Why_Good_Writing_Skills_Are_Important_In_The_Workplace

    Do you ever find yourself asking “Why Good Writing Skills Are Important In The Workplace? Why home in (or is it hone in?) on the technicalities? Who notices? Who cares?

    Those who care about productivity, for one. Studies show that 6% of productivity in corporations is affected by poorly written communications. And that number is probably low. Still, it reflects the time wasted going back and forth, back and forth, to clarify messages that should have been clear, concise, and complete in the first place.

    Who else cares?

    Those who sign your paycheck. If your written missives are riddled with errors, you will likely fall short of getting the results expected and could be (or should be) forced to redo the work. Incorrect grammar, misused words, long-winded sentences—all too commonly found in business writing.

    Who else cares?

    The recipients of your message. Perhaps you expect them to take action on something as straight-forward as “attend this meeting,” but your message fails to convey the when, where, and/or why clearly. They’re not sure what to do; you’ve left them wondering about the meeting itself—and about your competence.

    Being impeccable in your writing is essential to doing your job well. The credibility and reputation you arduously build into your career is undermined when sloppiness gets through.

    As you strive for your best during this Administrative Professionals Month, take to heart the importance of a high level of competence in your written communications. You are judged by it constantly. The effort you make perfecting your grammar and writing skills will pay off in increased influence among those who do care.

    Be impeccable in your writing … always.

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource so you can quickly find the right word when it matters most. It allows you to improve your writing through excellent weekly resources in your inbox, including a Word Tripper of the Week for 52 weeks.

    To celebrate Administrative Professionals Month, visit www.wordtrippers.com/odi during the month of April for a $30 discount on Word Trippers Tips.

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    The post Why Good Writing Skills Are Important In The Workplace appeared first on Office Dynamics.

     
  • feedwordpress 14:30:58 on 2018/04/12 Permalink
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    Today’s Administrative Professional 

    the_administrative_professional

    OfficeTeam just-released research in time for Administrative Professionals Week about the changing administrative profession and the role’s impact at work. The survey found that today’s administrative professional assistants save their bosses an average of 101 minutes a day. That’s more than 8 hours each week – the equivalent of a full workday.

    Other research findings:

    • 100% of executives report their assistant is important to their success
    • 75% of managers feel administrative professionals’ responsibilities have increased in the past 5 years
    • 64% of executives say support staff have a better career-growth track than 5 years ago

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    Infographic provided by www.roberhalf.com

    The post Today’s Administrative Professional appeared first on Office Dynamics.

     
  • feedwordpress 14:30:52 on 2018/04/09 Permalink
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    Dreams Do Come True 

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    Dreams do come true and I am so excited this week that I can hardly contain myself. This week I am living a dream that I had about 20 years ago! I am going to work with one of the most highly respected and well-known companies in the world! I am going to be teaching our flagship training program for assistants, the Star Achievement Series®. And I won’t only be teaching this week, but I will be going to this company six times between now and September. I will be teaching 12 full-day workshops with three levels of learning. The point I want to make is that your biggest dreams can come true…. with hard work, commitment, persistence and keeping the faith.

     

    In the early days of starting my business, I dreamed of working with this company because in the training industry they are tops! No one trains their employees better than this organization. In the early years, I tried to think of ways to get into this company but I didn’t try real hard because I thought it was impossible. So what did I do? I went to work at building my craft. I spent years devoting myself to writing an impressive in-depth curriculum for administrative professionals of all levels and all walks of life. I was teaching that course in numerous organizations and I kept improving the curriculum time and time again. In fact, the Star Achievement Series® has had 16 revisions in 27 years. It has stood the test of time and thousands of assistants have attended the course and received their CEAP (Certified Executive Administrative Professional) designation.

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    About one year ago, I got a call from an individual from this amazing organization inquiring about the Star Achievement course. Now, after almost 12 months of conversations and tons of hours of back and forth emails, I am on a plane heading there today!

     

    This is really about you, though. It’s about you dreaming big, working hard, keeping the faith, never giving up and being a rock star at your calling. So here is my advice:

     

    1. Dream big! Often we dream way too small.
    1. Keep dreaming.
    1. Don’t let the naysayers squash your dream.
    1. Take your work, your gift, seriously. What have you been blessed with? Are you using your talents or are they just fading away?
    1. Polish your craft.
    1. Always put your best foot forward.
    1. Build a reputation of excellence.
    1. Set goals and monitor your progress.
    1. Enjoy the journey!

     

    What is your big dream? Deep down, what do you hope will happen in your life or your career? Have you given it any thought? Have you ever thought, “Wow, if this happens, it will be the ultimate?” You have to set these ideas in your mind so your subconscious can go to work. Just remember that it may take years for that dream to come true. But it is well worth the wait!

     

    Joan Burge

    The post Dreams Do Come True appeared first on Office Dynamics.

     
  • feedwordpress 00:06:35 on 2018/03/27 Permalink
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    How To Be Effective In The Office 

    How to be effective in the office

    I’d like to share with you a few little workplace-effectiveness techniques that boost success. Did you know that changing just a few of the everyday words you use while conducting business can actually enhance people’s positive impressions of you? Here are three quick and highly effective linguistic tips you can start using today and learn how to be effective in the office.

     

    1. “Do” or “can” instead of “try.” When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office. That’s why so many of us use the word “try” (as in, “I will try to have that report finished Tuesday”) to buffer our schedules and communicate parameters on tasks and projects. Problem: “Try” has a somewhat wimpy connotation, as if you’re unsure – even when you aren’t, of course! Solution: Replace with variations of the words “do” or “can” instead – and focus on what is definite: “I’ll do a preliminary outline by Tuesday for review,” or “I will complete a preliminary outline Tuesday.”

     

    1. “Believe” instead of “think” or “feel.” If you’re a careful listener, you’ll often hear people say something like, “I think/feel the best course of action is….” Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “I believe you’re right.” Bonus fact: To communicate even more directly and succinctly, practice dropping the use of “I believe,” and stick with the statement itself: “You’re right.”

     

    1. “And” instead of “but.” Here’s one of my favorites! See if you can tell the difference between these two statements: “I know you’ve missed the deadline, but…” vs. “I know you’ve missed the deadline, and….” The first sets up a negative “but,” which precedes bad news – and since people know this, they tend to get defensive or tune out whatever follows, regardless of its legitimacy. Conversely, the second statement acknowledges the bad news, yet skillfully avoids the sense that a shoe is about to fall. Result? The “and” says, “We can work on a solution, which is more important than the blame right now” – and people are far more likely to listen, meaning communication improves.

     

    Successful professionals focus on what I call the “language of the positive.” There are many, many more examples of this than those I’ve provided. Can you think of any additional ways to change commonly used words or phrases so co-workers and clients respond even better? I encourage you to delve deep and test new ways to communicate verbally. Have a great week!

     

    Joan Burge

     

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    This post is part of Joan’s Monday Motivators, a weekly editorial designed to kick off your week with practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. Sign up HERE to follow Joan’s Monday Motivators.

    The post How To Be Effective In The Office appeared first on Office Dynamics.

     
  • feedwordpress 18:28:14 on 2018/03/16 Permalink
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    Do You Have A Problem Saying No? 

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    What are your tips on the best way an assistant can overcome their problem saying no.

    “I have a real problem saying no at work. How do assert myself when I can’t take on any more?” This is one question I frequently here from administrative and executive assistants. I’m sure you many of you have encountered this, so I’d like your advice.

    “I have a problem saying ‘no’ to anyone. In the past, climbing up to the position I presently hold, it was an asset and it helped me to get noticed and promoted, but now I find it has labeled me as the go-to person. With all the duties I am expected to perform, I just can’t help everyone, yet I find myself doing it anyway. How do I decline without sounding difficult or rude?”

    Assistants all over the world have struggled with how to say ‘no’ at work.

    My question to my readers: How have you handled or would handle a similar situation?

    We encourage you to share in the comments below.

    Are you an assistant who doesn’t have any trouble saying no? What has that experience been like for you?

    Are you an assistant who has a problem saying no at work? Does that spill over outside of work? What are some of the biggest obstacles for you in saying no when you simply can’t or shouldn’t accommodate a person’s request of you?

    Do you simply being the ‘go-to’ person and yes is your favorite word? Let’s hear it! Please share below.

    Need more help in the area of asserting yourself? We’ve got your back. Check out my entire series of blogs and webinars that can help you build your assertiveness in the workplace.

    Do you think that saying no to someone means you are a terrible assistant? Check out our article: Qualities of a Great Assistant (spoiler – Yes Man/Woman isn’t on the list of qualities).

    Related: How Well Do You Communicate? A guest post by Judi Moreo

    Why Being A People-Pleaser Is Bad For Your Health

    The post Do You Have A Problem Saying No? appeared first on Office Dynamics.

     
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