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  • feedwordpress 09:00:16 on 2019/11/19 Permalink
    Tags: , , , , , , , Success,   

    10 Soft Skills Every Leader Needs To be Successful 


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    One of the most exciting and challenging things about leadership is that it requires mastery of a diverse set of skills. You need technical skills, specialized skills for your business or industry, managerial skills—the list goes on. One set of skills that’s often overlooked but vitally important is what’s known as soft skills.

    Soft skills are closely tied to the personal character traits and qualities each of us have. They are part of who you are, generally encompassing attitudes, habits and how you interact with others.

    Soft skills are much less tangible than hard or technical skills, and they aren’t learned through education or training. You can, however, develop them through experience and concerted effort—and it’s some of the most important self-development you can do as a leader.

    Here are the top 10 soft skills every leader needs:

    Embodying self-awareness. It’s important to develop a clear understanding of your own character, so you can understand your feelings and motivations and embrace a deep understanding of who you are as a person.

    Managing with emotional intelligence. The best leaders know how to make an impact not just with their knowledge, skills and experience, but also by being able to understand and manage their emotions. Emotional intelligence enables them to connect with others in ways that make people feel understood and appreciated.

    Leading with a positive attitude. It’s important to embody an attitude of positivity, optimism and enthusiasm. A positive attitude can do wonders in turning a department or company around—and it’s contagious.

    Communicating effectively. Communication is paramount to almost any job, but especially to leadership positions. Knowing how to speak thoughtfully and intelligently and how to listen intently and actively, keeping both in balance, will take you far.

    Embodying empathy. Empathy is arguably the most important soft skill anyone needs, in the workforce and in life. If you’re in leadership, empathy—the simple act of paying attention to another human being and working to understanding their situation—helps you work with everyone from team members to clients to senior leadership .

    Solving problems creatively. Creative problem-solving is an important but often-overlooked element of success. Since problems are inevitable, leaders who can find effective solutions and forge alternative paths on the fly are invaluable. Creativity drives innovation and increases efficiency.

    Accepting feedback. Accepting feedback gracefully shows genuine skill. When you apply that feedback in ways that foster your leadership development and personal growth, you take it to the highest level.

    Praising publicly and criticizing privately. Most leaders understand that public praise helps people feel appreciated and recognized. But you also need to know how to give correction and criticism privately. Private, supportive feedback fosters better performance and a desire to overcome challenges instead of resistance and defensiveness.

    Motivating and inspiring. A big part of your impact as a leader comes from the inspiration and motivation you impart. That’s why it’s imperative to connect with others to build trust and unity.

    Mentoring and coaching. When you invest in others through mentorship and coaching, you express caring leadership. It’s an area where a leader’s actions are far more important than their words.

    If you work at developing these soft skills, you can excel as a leader. There’s virtually no area of leadership that doesn’t benefit from them.

    Lead from within: Knowing how to get along with people—and managing their growth and development along with your own—is crucial for success.


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post 10 Soft Skills Every Leader Needs To be Successful appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:12 on 2019/11/14 Permalink
    Tags: , , Ego, , , , , , Success,   

    How to Know Success Has Gotten to Your Head 


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    We’re all working toward being successful and achieving that success is a wonderful feeling. But once you’re there, it’s important to make sure it doesn’t go to your head.

    It’s an issue many successful people struggle with, and it can cause serious problems. When you allow your ego to rule, you lose control of your life, your relationships, and everything you’ve worked so hard for.

    An overgrown ego is something to be consistently watchful for. Here are some of the most common signs:

    You hog the spotlight. When you put yourself out front and keep others in the shadows, you aren’t communicating your success but your sense of self-importance. Putting others forward is not only the right thing to do but also makes you look better.

    You’ve stopped learning. Learning doesn’t happen by chance—it takes work and diligence and humility. Talent and luck can happen to anyone, but if you don’t keep learning your success isn’t likely to last.

    You take all the credit. Nothing ever great has ever been accomplished without the help of someone else. When you pretend that an achievement is yours alone, you alienate those around you—the very people whose help you’re likely to need again.

    You have a sense of entitlement. Believing you deserve certain privileges ahead of other people is a great way to build resentment and contempt. Being the boss doesn’t put you at the front of the line.

    You ignore feedback. When you tune out feedback, you risk coming across as someone who thinks they’re too smart to listen to others. And you’re undermining yourself, because success favors those who know how to listen and respond to others.

    Your behavior is self-centered. If you consistently put your own needs ahead of others’, you haven’t achieved success at all—because true success is about sharing what you have with those around you.

    You’re difficult to be around. If people find it challenging to spend time with you, you’ll soon find yourself alone.

    You’re not respectful of others. If you find yourself looking down on others , it’s time for a serious attitude check. Everyone deserves respect. Remember that the day may come when your own success has slipped and the people you’ve slighted are on top , and treat them as you would wish to be treated yourself.

    A healthy ego and self-respect are important for anyone, but never forget that you’re no better than those around you. Enjoy the success you’ve earned. Just remember that it doesn’t mean you’re smarter, or more valuable or more worthy of respect.

    Lead from within: When you become successful, don’t give in to your ego or rest on your accomplishments. Through success, failure and everything in between, make it a goal every day to be better than yesterday.


    #1  N A T I O N A L  B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     

     


    Additional Reading you might enjoy:

    Photo Credit: iStockPhotos

    The post How to Know Success Has Gotten to Your Head appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:12 on 2019/11/07 Permalink
    Tags: , , , , , Success, ,   

    How to Recognize a Trustworthy Leader 


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    At its best, leadership inspires people to pull together collectively to achieve something great. That kind of inspiration requires a trustworthy leader—one who treats leadership not as a source of personal power but as a channel for serving others. How do you know when a leader is trustworthy? Here are some signs to look for:

    They stand on principle even when they have to stand alone. It takes great character to stand up for what you believe in, especially when everyone else is standing against you. A trustworthy leader will always act in the interest of the greater good, even if that means going against the prevailing trend.

    They help others become better and improve their lives. A trustworthy leader will always invest in relationships with others. They’re unfailingly supportive and willing to go the extra mile to help those around them grow and improve. At the heart of a trusted leader is a core of service and support.

    They listen with an open heart and mind. Listening may not appear anywhere in a leader’s job description, but it is a critical responsibility. A leader who listens is in a much better position to lead their organization to greater levels of success. Listening, asking questions and listening to what people have to say all signal a leader who cares—and one who can be trusted.

    They don’t sweep difficult issues under the rug. Many people think of leadership as the business of steering clear of adversity and challenging situations. But trustworthy leaders have a different perspective. They know that difficult situations will arise, and they see their work not as sidestepping them or sweeping them under the rug, but facing it with their people and going through it together.

    They stay steady under pressure. The pressure on leaders is both real and constant, and at times it can become extreme. Trustworthy leaders are those who can stay calm and steady in every situation, however tense or hurried. Anyone can hold the helm when the sea is calm; it’s during the storms that true character is revealed.

    They take responsibility, and you can count on them. One of the highest marks for a trusted leader is a reputation as someone people know they can count on. That means maintaining the willingness to take charge when everything is falling apart and to take the blame when things go wrong. The trait of accountability is a key element of trustworthiness.

    They say what they mean and mean what they say. We’ve all been around people who say one thing but do another, or who try to deny their own words or actions—and it’s infuriating. A leader who says what they mean and means what they say can always be trusted.

    Lead from within: A trustworthy leader isn’t easy to find—but when you do, they’re unforgettable.

     


     

    #1 N A T I O N A L B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Recognize a Trustworthy Leader appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:02 on 2019/10/31 Permalink
    Tags: , , , , , , , , , , Success,   

    12 Phrases That Will Help You Resolve Any Conflict   


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    Conflicts are an inevitable part of any workplace and a constant source of stress for many leaders. Conflict resolution is an important skill for any leader to master.

    Like many other challenges, conflicts can actually present opportunities for positive change. Effective conflict resolution can build deeper relationships and foster more effective communication.

    One of the issues many leaders face in conflict resolution is simply knowing what to say. Here are some effective phrases that I have coached my clients to use in times of conflict. Try them out the next time you’re faced with a conflict:

    I sense that you’re feeling emotional about this topic. Is that right? Sometimes to break tension you need to label the emotion. Never ignore emotions, because they will only escalate. Labeling acknowledges what the person feels without judgment, helping them feel recognized and acknowledged and decreasing their tension.

    Let’s take a breather before we think this through. Sometimes the best thing to do is to take a break. The word breather is deliberate—giving pause to the situation and giving everyone involved a chance to take a few deep breaths.

    Thank you for your candor—I appreciate your feedback. Most people who tell the truth don’t receive appreciation. The best way to resolve conflict is to remain open to all feedback, because resolution requires that people tell it like it is.

    I recognize your efforts and hard work. Most people are appreciated only for results, not for the effort that they put in—especially if that effort was part of something unsuccessful. If you appreciate someone’s effort you are telling them they are valuable even if they haven’t succeeded. Helping people feel appreciated and valued can establish a positive connection and help open up common ground.

    Let’s work on this problem and fix it together. This phrase is important because instead of placing people on opposite sides of the conflict, you are signaling partnership. It shows that you care not just about resolving the current conflict but also about building and maintaining a spirit of collaboration.

    Tell me more—I want to understand. Most people speak to be heard, but few take the time to understand. This phrase is powerful because everyone wants to be understood. It doesn’t mean you have to agree, just that you are willing to hear them out.

    Let’s see what we can do to make sure it doesn’t happen again. When you express concern for the work without placing blame, you shift the discussion from a defensive back-and-forth to a prevention-focused exploration.

    What can we do to change the situation? The important word in this phrase is we—it’s not about what you can do or what you can tell them to do. Using we signals collaboration instead of hierarchy and problem-solving instead of finger-pointing.

    Yes, you’re completely right. If you are miles apart, find something you can agree on together so you can start the conversation with this phrase. When people feel heard and validated, they’re more likely to engage in a constructive dialogue.

    I wasn’t aware of this—tell me more. Stating your ignorance is sometimes a good place to begin defusing a situation. Stop talking and really listen; let the other person know that you are interested in what they are saying. Keep asking questions and listening empathetically until you get to the root of the conflict.

    I am with you on that. It can be hard to hear yourself being blamed, but your willingness to be held accountable can work wonders. If you let people know you are with them, you can not only resolve the current situation more readily but also avoid future confrontations.

    How can I support you? This phrase is one that every leader should use over and over and over again—in conflict, in dialogue, in conversation, in all communication. It eases stress, defuses conflicts and sets a positive tone for relationships.

    One of the biggest mistakes leaders can make is trying to avoid conflict. Dealt with the right way conflict can be a force for positive change. It opens the channel to better communication and stronger relationships.

    Lead from within: The bottom line is that conflict will always exist, but a satisfactory resolution and positive outcomes are within your power.

     


     

    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post 12 Phrases That Will Help You Resolve Any Conflict   appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:02 on 2019/10/29 Permalink
    Tags: , , , , , Success, ,   

    The Toxic Habits That Will Make You a Bad Leader 


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    We all have things we need to work on. Maybe you catch yourself zoning out in meetings, or taking on work that you should be delegating. It’s important to pay attention to those areas and keep them under control. But some habits are worse than others. Here are six of the most destructive—tendencies that, left unchecked, will definitely undermine your authority as a leader and will cause your team to lose faith in you.

    Playing favorites. Leadership is about building teamwork and collaboration. When the leader has obvious favorites, it creates an unhealthy culture and negativity. It’s human nature to like some people more than others, and every team has top performers, but it’s critical that you treat everyone fairly and keep the playing field level.

    Getting into the weeds where you don’t belong. If you’re constantly breathing down the necks of your people, and concerning yourself with the details of everyone’s work, you’re undermining their abilities and growth. Employees want autonomy, and they don’t want you micromanaging them every minute of the day. Hold people accountable for their work, but remember that micromanagement signals a lack of respect.

    Showcasing your insecurities. Even the best and most successful leaders are subject to bouts of insecurity. But a leader who frequently expresses uncertainty and insecurity has a negative effect on the team. Work to resolve any serious self-esteem issues before they harm your career and those around you.

    Complaining about what’s going wrong. No matter how much you feel like venting about all the things going awry. a leader should never complain. People are looking to you to set a tone, and constant complaining is both contagious and overwhelmingly negative. Whatever’s going on, focus on solutions.

    Rejecting feedback. A big part of leadership is listening to others and working to understand their perspective, but some leaders emphasize their own ideas at the expense of what anyone else might think or feel. A continued unwillingness to listen to concerns of those you lead can lead to conflicts and problems.

    Leaders should hold themselves to a higher standard since they are responsible not only for themselves but also for the people they work with. Sadly, too many leaders focus on personal power and self-serving goals. This misuse of leadership will trickle down into their organization, causing distress, betrayal, frustration and anger, and eventually leading to an unsuccessful culture and working environment.

    Lead from within: Bad leadership alienates others, but good leadership empowers them. If you find yourself practicing any toxic habits, stop them immediately—not only for the sake of your own leadership but for the benefit of those you lead.

     


     

    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockphoto

    The post The Toxic Habits That Will Make You a Bad Leader appeared first on Lolly Daskal.

     
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