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  • feedwordpress 17:00:05 on 2018/04/17 Permalink
    Tags: , Self Development,   

    Multigenerational Communication & Cross-mentorship 

     

    By Dana Buchanan

    The professional world of administrative and executive assistants and support staff is an exceptional melting pot of backgrounds, experience, knowledge, gender, age, education and personalities. According to the Bureau of Labor Statistics in 2017 there were 22 million administrative support occupation positions recorded in the United States alone! Worldwide the number rises to make the profession one of the largest groups ever! This unique blend offers countless opportunities for multigenerational communication and cross-mentorship.

    Each generation and career level offer valuable knowledge. It’s an exciting and unique time in history that we work with such a diverse group of peers; varied age ranges, varied technologies and learning levels, traditional and experienced based education, etc. Cross-mentorship is a necessity. Whether I work with someone 20 years younger or older than me, I not only share and teach through my own work experience, but I also learn through their background and knowledge. This type of multigenerational communication and cross-mentorship not only keeps an experienced professional learning and excited about the profession, but also provides an opportunity to create a work legacy.

    When given the opportunity to meet with someone fairly new to the profession and someone embracing an upcoming retirement to explore even more in life, I enthusiastically embrace the moment and ask several questions of each! A willingness to learn and confidence to teach creates the roadmap to keeping our professional world evolving and relevant. We are all contributors to that mapping. The diverse team has combined organizational and time management skills, event and meeting planning, business savvy, continued professional development drive and so much more to ensure success and positive outcomes.

    A multigenerational team offers executives and managers more than just support assistance. The team shares varied views and appropriate input for decision making that helps promote the company’s mission. Cross-mentorship encourages each department and team member to work consistently while staying current on new programs, processes, tips and more.

    Professional and personal development are keys to keeping one of the largest workforce teams educated and invested in not only their own growth, but the growth and success of the company and field they have chosen to share their knowledge with.

    There are a variety of ways administrative professionals and the companies they work for can support multigenerational communication and cross-mentoring. Below are a few suggestions:

    • Communicate with a wider variety of professionals face to face at local chapter meetings or with virtual connections

     

    • Attendance to national or international conferences together or individually

     

    • Time to read and share professional blogs, articles, books, and webinars (most are free!)

     

    • Companies can invite or designate an in-house speaker to meet with the group quarterly & provide industry-specific professional development training

     

    • Encourage and seek program training from in-house IT employees as a team or individually

    Gaining knowledge and confidence by supporting, learning from, and teaching one another not only helps each of us develop personally and professionally, but also productively supports the executive teams.

    Knowledge is power. All of us have knowledge to share and new knowledge to learn. Seek answers, ask questions, share your skills…never stop learning.

    What is one piece of knowledge you would like to share with other professionals today?

    What is one question you would like to ask others in our chosen profession?

     

     

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    Dana (right) with Joan Burge at the 2017 Conference for Administrative Excellence

    Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions! She enjoys helping others discover key steps toward their career focus, job search, or self-employment exploration by creating or editing resumes, researching a particular type of job search, discovering business ideas and the action needed to succeed and loves sharing interviewing tips! Dana is also available to speak to small groups.

    www.danabuchanan.com

    The post Multigenerational Communication & Cross-mentorship appeared first on Office Dynamics.

     
  • feedwordpress 21:07:37 on 2018/04/16 Permalink
    Tags: , , , , Self Development   

    Personal Tune-Up 

    tune_up_MMA Personal Tune-up for Peak Career Performance

    If you’re feeling more energized than usual these days, that’s because it’s Spring. As humans, we’re hard-wired to feel the boost that comes with warmer temperatures and fresh, new beginnings everywhere! Even in the cities, there are blooming flowers and baby birds. Life bustles – and we can’t avoid responding.

    To me, Spring is a wonderful reminder that I am not just a “mind” that thinks and focuses on work. I am also a body – of which my mind is a part. Humans are, in a way, a marvelous machine. You can feed your mind with all kinds of great information to benefit your career. But if you don’t feed your body with food (fuel) and exercise (tune-ups), then the machine begins to gum up or break down.

    To remain a star at work, here are some “personal tune-up” tips to put into practice daily for peak career performance:

     

    • Eat breakfast. You’ve heard it’s the most important meal of the day – and that’s right. Without fuel, you’ll crash, no matter how many cups of coffee you drink.

     

    • Walk once a day. Walking is the no-cost, easy way to keep your energy up and lose weight at the same time. Best of all, you don’t have to break a sweat or go to the gym! Just put on your tennis shoes at break time and go.

     

    • Take short breaks throughout the day. Even if you’re busy, step away for a few moments. You’ll return to your work refreshed and better able to focus.

     

    • Get plenty of sleep. Recent studies show that women, especially, are sleep deprived – which, over time, will reduce your effectiveness and career potential.

     

    • Tackle stress. What causes you to worry? What’s weighing you down? Write a list, and try tackling the items one at a time.

     

    Have a great week!

    joan_burge_signature

    The post Personal Tune-Up appeared first on Office Dynamics.

     
  • feedwordpress 14:30:14 on 2018/04/13 Permalink
    Tags: , , , , , Self Development, ,   

    Why Good Writing Skills Are Important In The Workplace 

    Why_Good_Writing_Skills_Are_Important_In_The_Workplace

    Do you ever find yourself asking “Why Good Writing Skills Are Important In The Workplace? Why home in (or is it hone in?) on the technicalities? Who notices? Who cares?

    Those who care about productivity, for one. Studies show that 6% of productivity in corporations is affected by poorly written communications. And that number is probably low. Still, it reflects the time wasted going back and forth, back and forth, to clarify messages that should have been clear, concise, and complete in the first place.

    Who else cares?

    Those who sign your paycheck. If your written missives are riddled with errors, you will likely fall short of getting the results expected and could be (or should be) forced to redo the work. Incorrect grammar, misused words, long-winded sentences—all too commonly found in business writing.

    Who else cares?

    The recipients of your message. Perhaps you expect them to take action on something as straight-forward as “attend this meeting,” but your message fails to convey the when, where, and/or why clearly. They’re not sure what to do; you’ve left them wondering about the meeting itself—and about your competence.

    Being impeccable in your writing is essential to doing your job well. The credibility and reputation you arduously build into your career is undermined when sloppiness gets through.

    As you strive for your best during this Administrative Professionals Month, take to heart the importance of a high level of competence in your written communications. You are judged by it constantly. The effort you make perfecting your grammar and writing skills will pay off in increased influence among those who do care.

    Be impeccable in your writing … always.

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource so you can quickly find the right word when it matters most. It allows you to improve your writing through excellent weekly resources in your inbox, including a Word Tripper of the Week for 52 weeks.

    To celebrate Administrative Professionals Month, visit www.wordtrippers.com/odi during the month of April for a $30 discount on Word Trippers Tips.

    Good_Writing_Skills

    The post Why Good Writing Skills Are Important In The Workplace appeared first on Office Dynamics.

     
  • feedwordpress 14:30:52 on 2018/04/09 Permalink
    Tags: , , , , Self Development, ,   

    Dreams Do Come True 

    dreams_do_come_true

    Dreams do come true and I am so excited this week that I can hardly contain myself. This week I am living a dream that I had about 20 years ago! I am going to work with one of the most highly respected and well-known companies in the world! I am going to be teaching our flagship training program for assistants, the Star Achievement Series®. And I won’t only be teaching this week, but I will be going to this company six times between now and September. I will be teaching 12 full-day workshops with three levels of learning. The point I want to make is that your biggest dreams can come true…. with hard work, commitment, persistence and keeping the faith.

     

    In the early days of starting my business, I dreamed of working with this company because in the training industry they are tops! No one trains their employees better than this organization. In the early years, I tried to think of ways to get into this company but I didn’t try real hard because I thought it was impossible. So what did I do? I went to work at building my craft. I spent years devoting myself to writing an impressive in-depth curriculum for administrative professionals of all levels and all walks of life. I was teaching that course in numerous organizations and I kept improving the curriculum time and time again. In fact, the Star Achievement Series® has had 16 revisions in 27 years. It has stood the test of time and thousands of assistants have attended the course and received their CEAP (Certified Executive Administrative Professional) designation.

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    About one year ago, I got a call from an individual from this amazing organization inquiring about the Star Achievement course. Now, after almost 12 months of conversations and tons of hours of back and forth emails, I am on a plane heading there today!

     

    This is really about you, though. It’s about you dreaming big, working hard, keeping the faith, never giving up and being a rock star at your calling. So here is my advice:

     

    1. Dream big! Often we dream way too small.
    1. Keep dreaming.
    1. Don’t let the naysayers squash your dream.
    1. Take your work, your gift, seriously. What have you been blessed with? Are you using your talents or are they just fading away?
    1. Polish your craft.
    1. Always put your best foot forward.
    1. Build a reputation of excellence.
    1. Set goals and monitor your progress.
    1. Enjoy the journey!

     

    What is your big dream? Deep down, what do you hope will happen in your life or your career? Have you given it any thought? Have you ever thought, “Wow, if this happens, it will be the ultimate?” You have to set these ideas in your mind so your subconscious can go to work. Just remember that it may take years for that dream to come true. But it is well worth the wait!

     

    Joan Burge

    The post Dreams Do Come True appeared first on Office Dynamics.

     
  • feedwordpress 17:03:56 on 2018/03/29 Permalink
    Tags: , , , , , Self Development   

    Professional Development Value 

    Professional Development Value

    Dana Buchanan is a 20 plus year professional assistant and coordinator with a passion for writing. Last year Dana attended our Conference for Administrative Excellence but in order for that to happen, she needed to justify the budget and explain the benefits to her executive. In her latest blog entry, “Professional Development Value,” she explains what she did to win her executive’s decision and how Office Dynamics helped her become a better assistant and writer! Read “Professional Development Value” and follow her blog by clicking the link!

    https://successencourager.wordpress.com/

    The post Professional Development Value appeared first on Office Dynamics.

     
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