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  • feedwordpress 15:00:48 on 2018/01/26 Permalink
    Tags: , , , Self Development   

    How Do I Increase My Brand Value? PART 1 

    training_for_administrative_assistantsBy Anel Martin

    “Your brand is what other people say about you when you’re not in the room” – Jeff Bezos.  I have to thank Jeff, as I have not found a better way to explain personal brands in all the years I have been exploring the subject.

    There are a few things we need to understand (from my point of view and experience) when it comes to brand:

    1. Your brand already exists (whether you know it or not)
    2. Your brand has value attached to it (actual financial and opportunity based benefits)
    3. A successful brand is not created by faking it
    4. The strongest brand is not the one that is sold the most aggressively
    5. Your brand is not your appearance (although it may influence your brand and how you are perceived)
    6. A powerful brand relies on confidence (not to be confused with arrogance)

    So how do we authentically enhance our brand value?

    B –Build skill sets

    The working world has changed so much in the last few years and will continue to do so. In fact, the prediction is that in 5 years’ time, only 15% of what you know right now will still be relevant. So, continuous development is not a “nice to have” but a survival strategy. Development no longer has to cost money; there are tons of free resources available. It will now require time, discipline and commitment.

    We also need to be aware that in the future there will be more focus on what we called “soft skills” a few years ago (as it will be assumed that you already have the technical ability) (See WEF Top 10 Skills for 2020 ) so take that into account when planning your development.

    We have also just entered the Connection Economy (check out Seth Godin’s video for more information about this) which will bring radical shifts in the way we work and connect with others. Creating new skills sets and being able to apply them with generosity and enthusiasm will definitely give you the edge.

    R – Reputation management

    When we look at reputation management we need to think about how we communicate (in the real world and online), the standard of work we consistently produce, our ethics, how organized and punctual we are and most importantly OUR attitude.

    It is not what you do on the days you feel good that determines your reputation; it is what you do daily. The small activities, words and actions accumulate to form the picture. The old saying goes “Hard work beats talent when talent does not work hard”

    These are major factors that influence not only our own brands but also the co-brand that we have with our manager/s, but that is a blog for another day.

    A – Authenticity

    No one likes a fake; it is true no matter where you go in the world. A truly amazing brand cannot be a projection, imitation or a mirage. It is ok to talk a good game but you MUST be able to back it up with consistent action. Find your own voice, your own unique talents and contributions and bring them into your work. Don’t be a copy. People pay good money for originals, not cheap knock-offs.

    N- Network

    In our roles “who you know” is extremely important.  Having a strong, reliable network helps you solve problems, find opportunities, grow relationships and organically enhances your brand (IF YOU ARE ADDING VALUE TO YOUR NETWORK).

    Networking should be done online (there is a very dynamic, active and diverse group of assistants online from across the globe and it is easy to plug into these groups via LinkedIn or Facebook) but importantly, networking should also be done in the real world. Take time to attend events, speak to people you have not met before in the office (even just a friendly greeting will do) and take opportunities to grow your circle. Your network = your net worth, it doesn’t matter how great you are if no one knows about you. I am not encouraging you to brag but to be confident and to OWN IT!

    D – Dependability

    A brand is nothing if you are not consistent. Being phenomenal today and poor tomorrow doesn’t serve you, as you are not dependable and you are therefore eroding trust. If you can’t be a star every day then pick a level you are comfortable with and stay in that zone until you are ready to level up. This applies to work that you produce; commitments made and kept, communication, your personal appearance, and emotional intelligence.

    If you are wondering how healthy your current brand is please feel free to do the FREE Brand Health Assessment at http://www.anelmartin.co.za/brand-health-assessment.html

    training_for_assistantsAnel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post How Do I Increase My Brand Value? PART 1 appeared first on Office Dynamics.

     
  • feedwordpress 17:06:33 on 2018/01/22 Permalink
    Tags: Self Development,   

    Give Yourself Permission to Live a BIG Life 

    admin_trainingDo you take care of others and have nothing left for you? Has life kicked you with a wallop or two and you wonder if you’re woman (or man) enough to get up and get going again?

    Women juggle so much. We keep a mile-long list of must-dos; want to be there for everybody even when we can’t! Many women care for young children and aging parents at the same time. Women juggle pregnancy with job deadlines and soccer schedules. Mature women handle adult children who boomerang home following messy divorces, layoffs or post-bubble economic meltdowns. Parents are living into their 80s and 90s, and frequently daughters are their caregivers. These are awesome challenges. So what is a woman to do?

    LIVE A BIG LIFE!

    When I say BIG life, I mean the breadth, depth, and quality of your life; not the number of years you live or the number of material belongings you acquire. As someone who watched her husband battle pancreatic cancer at the young age of 57 and pass away at age 60, I know firsthand that your life can change in a heartbeat. Material belongings really don’t complete us as human beings. Don’t get me wrong as I love my beautiful home, going on wonderful vacations and enjoying lovely dinners with my friends. However, there is much more to life. There is more we can do to add depth and breadth to our life.

    A BIG Life is supported by 5 Pillars: Career, Family, Financial, Spiritual, and Wellness. Career includes women who manage their households, caregivers and retirees. Family includes good friends, neighbors, and pets.

    While these Pillars stand alone, they are interwoven. For example: Financial fitness keeps stress at bay thus impacting the Wellness Pillar. Career impacts the Financial Pillar which means you can maintain your home, take care of your family and support a local cause. When we are spiritually connected, we operate at a higher level and experience more meaningful relationships. Being connected to family is essential to a happy and healthy life. Taking care of our bodies and fueling them with the right foods or activity trigger the “happy” endorphins which stimulate creative thinking and help manage stress.

    I’ve been a daughter, sister, mother, grandmother, career woman, wife and now, widow. I have learned that women need to lead themselves in each Pillar and as they do, they will become an inspiration to the people around them. They will become role models, mentors, and encouragers to those they love—their children, spouse, parents, friends and neighbors. These Pillars are rarely in balance. The idea is to give equal attention to each Pillar over time—such as a month or a year. When our Pillars are intact, our life feels balanced.

    Here are some things you need to do to expand your BIG Life:

    1. Make time for yourself without GUILT!! Women are great at giving to and doing for others. And they do it really well. We must make time for ourselves or we will burn ourselves out. If you really love your family and friends, you will take care of yourself.
    1. Are you living a BUSY life instead of a BIG Life? All of us are very busy people—running errands, taking kids to their sports’ practices, going to parties, shopping, donating our time to a charity, working out at the gym and socializing. This seems to be especially true living in Las Vegas where there is so much to do and we have great weather.

      Women get caught in the “hamster wheel” syndrome. Did you ever see a hamster run around their wheel? They run and run and think they are getting somewhere—and they are going nowhere. Do you ever feel like that? Well, we look like that sometimes. We run and run but aren’t getting anywhere or doing anything of significance.

     

    “Living a BIG Life is not about a perfect life; it is about living the life that is right for you!”

     

    1. Put your Red Lipstick ON! I love wearing red lipstick and have worn it for many years. I just feel good when I put it on. But in 2007, when my husband was diagnosed with pancreatic cancer, red lipstick became more than something I applied to my lips. It became my personal mantra to muster up every bit of courage and energy that I could. It was empowering. So now whenever I have a big project to tackle or feel overwhelmed, I tell myself, “Red Lipstick ON!” While you might never wear red lipstick, you can still say Red Lipstick ON! to yourself when you feel stressed, overwhelmed or need to gather extra energy.
    1. Choose wellness to support an energy-infused life. I think the Wellness Pillar is one of the most critical because it truly impacts the other 4 Pillars. If you don’t feel good or lack energy, you can’t enjoy family and friends. If you are tired or run down, you won’t feel like dealing with finances. You can become spiritually depleted and it will affect your career.

    Each woman is destined for greatness and for the grand adventure to live a fearless, fully functional life! I hope that you will step out and be all you were meant to be.

    Please pass this on to all the women in your life.

    Joan Burge

    Wherever you are in life, whatever your age or marital status, Joan’s story will lift your spirit and motivate you to reach for your dreams despite any obstacle or barrier.

    Get Your Copy Today!

    The post Give Yourself Permission to Live a BIG Life appeared first on Office Dynamics.

     
  • feedwordpress 22:51:01 on 2018/01/15 Permalink
    Tags: , , Self Development,   

    What’s Your One Word Mantra for 2018? 

    MantraIt’s amazing the power one word can have! It was proven to me January of 2017, I decided instead of writing a bunch of goals, I would select one word to be the overarching umbrella of everything I wanted to achieve in 2017. My word was “abundance.” I scribbled this in big letters on an 8 /12 x 11 sheet of paper and then wrote words all around it. Where did I want abundance to show up in my life? Some of my words were: learning, energy, gratitude, business, fun, warmth, generosity, and laughter.

    I posted this in my office at home, which I go in just about every day. So I kept feeding this one word into my subconscious on a regular basis. Amazingly, when you put something in your subconscious, your subconscious works to seek things out in line with what you placed there. It works! This is not the first time I’ve seen this happen in my life. I have purchased homes I wanted, wrote books I envisioned in my head and made vacations become my reality.

    For 2018, my word is “grow.” The words I wrote around “grow” are:

    • Knowledge (I have so much more to learn.)
    • Relationships (I have many awesome relationships and want to expand that area of my life.)
    • Wellness (I am healthy and strong and I want to continue to grow that area. I need to build muscle strength and balance. As we get older, we have to be very careful about balance.)
    • Friendships (I don’t need a ton of friends; I only need a few really great friends. I have a few now and would like to add a few more.)
    • Business relationships (To be successful in business, work, and our careers, we must have a vast network to access.)
    • Love (I want to grow in showing love, care and compassion to others.
    • My gifts! I have been blessed with a special gift that I have been using for 27 years—inspiring others to be their very best. And I have other gifts to uncover. SO DO YOU!
    • Forgiveness (There is always room for improvement in this area.)
    • Family connections (I have a huge, close, wonderful family. Yet there are cousins and relatives I have not stayed in touch with and want to do so. They feed my soul.)
    • Spiritual (My spiritual pillar is very important to me. I definitely need to commit time to this area for reflection, attending service, reading my Bible, and being involved in my wonderful church.

    So, what is your word going to be for 2018? Looking at the big picture of this year, what do you want to happen? What do you want to call forth into your life? If you don’t plan it, then life will throw you wherever it wants. That is not to say your life will be perfect and you won’t hit barriers. But you must set the stage for positivity in your life.

    Facebook Friday—Fast, Five Minutes, Focused, and Fun!

    On Friday, January 12, I started something new called Facebook Friday. I thought it would be great to provide our fans with some words of inspiration as they wrap up their week. Or I may share an “aha” I had for the week or something new I learned by being out in the field.

    My plan is to go live on Fridays around 10:00 am PT just for about 5 minutes. (Unless I’m training, on vacation, or spending special time with my grandkids).

    In closing, you can “bookend your week with me” by reading Monday Motivators to kick off your week and ending your crazy, busy week with me on Facebook Friday to ease into your weekend.

    Take care and make it a great week.

    P.S. If you would like more information like this delivered to your inbox, you’re going to want to Sign Up for Monday Motivators!

    The post What’s Your One Word Mantra for 2018? appeared first on Office Dynamics.

     
  • feedwordpress 09:27:11 on 2017/11/09 Permalink
    Tags: , aggressive, , , , , , , , passive, Self Development, , workplace communication,   

    7 Tips for Executive Assistants Who Want To Be More Assertive 

    Assertive_vs_Aggressive_Communication

    Do you want to be more assertive?

    Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Isn’t being aggressive good?

    Many people confuse assertive and aggressive behavior. This is especially true of women, who until recent years, were often taught to associate passiveness with femininity. As a result women often are reluctant to take the initiative in the workplace – whether to resolve a conflict, solve a problem, or present an idea—for fear of being labeled pushy or obnoxious. 97% of administrative professionals are female.

    What’s the difference between being assertive and aggressive?

    Before I go on, let me clarify the differences between passive, aggressive and assertive. By explaining the 3 of these, it will help you better understand the differences.

    Passive: A passive person only cares about others and what they think and making sure everyone else’s needs are met. You might be thinking, “Isn’t that a good thing?” No. Not when we sacrifice ourselves or what we need to get done for the sake of others. Passive people can become resentful or blow up later, which then becomes aggressiveness.

    Aggressive: An aggressive person only cares about themselves; therefore, they don’t care what they say or how they say it as long as they get what they want.

    Assertive: An assertive person cares that their own needs are met AND cares about others. So they think about how they will communicate in a caring way and get what they need.

    We all have needs to be met in the workplace so we can do our job and finish projects on time. We also have to make sure people do not walk all over us or be a cupcake! Assertiveness is the way to go because it is the happy medium. You care about yourself and your care about others.

    Benefits of Being Assertive

    • Reduces anxiety.
    • Provides a feeling of control.
    • Increases self-esteem.
    • Builds confidence.
    • We get resolution of the situation.
    • Less stress and wasted time.
    • You choose when to push a situation or not.
    • Protects you from being taken advantage of.

    We all know the famous Mayo Clinic. Here is what the Mayo Clinic has to say about being assertive. “Being assertive is typically viewed as a healthier communication style. Being assertive offers many benefits. It helps you keep people from walking all over you. On the flip side, it can also help you from steamrolling others.”

    Risk is Involved
    Being assertive involves some risk because you aren’t guaranteed of the outcome. You have to be willing to take a chance, knowing the situation may not turn out like you hope it will. However, you have a better chance of having your needs met with assertive action than by being passive or aggressive.

    When communicating assertively, it’s a good idea to start at the end—what you want to see happen and then work back. Make sure you clearly communicate your needs or desires. When these are communicated in a direct, tactful manner, you most likely will see the result you expected in the beginning.

    Weigh the Pros And Cons
    If you are doubtful as to whether to assert yourself in a particular situation, you should weigh the pros and cons. It is not the number of pros vs. cons that is as important as the impact of each pro and con.

    7 Steps to Be More Assertive

    1. Outwardly confront something instead of holding it in or stewing over it. Passive people hold things in. They keep their feelings buried and do not like confrontation. Therefore, they are walked over and stressed out. While you may want to take some time to think about the situation and how you want to respond, do not sit on it for days and weeks. In fact, the sooner you confront a situation or something someone said to you, the better. Just choose your words carefully.
    2. State their opinions clearly. You are entitled to your opinion. We are not clones of each other. When communicating with others take time to be clear when expressing your opinions and especially do not say anything that would hurt another person’s feelings.
    3. Walk away at your choosing. Passive people walk away because they feel intimated by a person or the situation. An assertive person walks away because “it’s” just not worth their time or energy.
    4. Are active, not reactive. Assertive people take action but they also stop and think before they take action. Again, they craft the message they want to deliver so the other person will be open to what they say.
    5. Establish deadlines. You can start this today! Many executive and administrative assistants will ask, “When do you need this?” Of course, the common answer is, “As soon as you can get it to me?” Or, “As soon as possible.” Learn to ask people, “By when do you need this?” Get the people who assign you tasks or special projects to commit to the latest date by which they need something, not the soonest. This helps the person giving you the assignment set their own priorities and helps you prioritize your workload.
    6. Do not accept inappropriate behavior. If there is anything that does not feel right or appropriate to you in the workplace, you must tell the offending person their action or words are not acceptable to you. A very simple example for assistants is the person who always comes into the assistant’s workspace and takes pencils or pens or whatever. If you don’t like that, then say something. That is a very simple example. My point is you do not have to accept behaviors that make you frustrated, stressed, or uncomfortable. My favorite saying is, “People will continue to treat you as you allow them to.”
    7. Go to the source. People have a tendency to complain to their friends or co-workers about someone at work who upset them or who they don’t like. That does not change the situation or how you feel—at least not permanently. When something arises with another person, you need to go directly to the source. Again, use positive communication skills. If you hear something via third party, make sure you have all your facts before going to the source.

    “We are learning to find a balance between being too passive and/or too aggressive, instead, learning to be assertive when presenting ideas and/or suggestions.” – World Class Assistant Part 1 Graduates (For more wisdom from these class participants check out the slideshare below by my World Class students.

    Joan Burge

    Benefits of Attending the World Class Assistant Certificate Program (as shared by course participants)

     

    Find More Information About World Class Assistant Training

    The post 7 Tips for Executive Assistants Who Want To Be More Assertive appeared first on Office Dynamics.

     
  • feedwordpress 15:51:34 on 2017/09/28 Permalink
    Tags: , , Self Development   

    Make Educated Decisions When Choosing an Administrative Conference (Part 1 of 6) 

    administrative_conferences

    Since there are so many administrative conferences being offered, I would like to walk you through a series of blogs on how to select the conference that is right for you, gain approval and how to get the most for your investment.

    I am keeping these blogs to the point.

    A conference should feed your brain and soul!

    1. Start with the end in mind. What is your goal or goals for going to a conference?
    • Education wise? What skills do you need to grow? What new skills do you need to learn/develop? The problem with this is sometimes we don’t know what we need to develop. It’s called our blind spot.
    • To network and meet new people?
    • Learn best practices from peers?
    • Learn best practices from subject matter experts?
    • What is the value of the program? In other words, what are you getting for your money? Any extra events such as a welcome dinner?
    1. Inquire about the quality of the workshop materials? Will you be able to use them as a reference guide after the training? Do they provide robust information?
    1. Do your research. Make a comparison spreadsheet, if necessary
    • Topics to be covered – do they align with your goals?
    • Speakers
    • The flow of the agenda – is there time for networking? Hallway conversations?
    • Location/Dates
    • # of attendees (you may not always see this number listed on the conference website)
    • The pros and cons of large vs. intimate conferences.
    • WHO is hosting the conference? Are they on a mission to help assistants?
    1. Identify your learning style (and why that’s important)
    • High energy or slower pace?
    • Hands-on; experiential or sit and listen
    • Talked to or involved and be able to do activities with other attendees when a speaker is presenting
    1. What kinds of people do you relate to or want to be around? (This is very important. Who attends is just as important as the speakers.)
    • Low-key vs. high energy
    • Who are a step or 2 ahead of you or just like you
    • Passionate about the profession or it’s just a job
    • Committed to making personal change or someone who just wants to be out of the office and learn some basic stuff
    • Do you want to be surrounded by people who will make you better? Or agree with you all the time?
    • Do you want to be around sharp, professional speakers and attendees or ho-hum people?

    Be sure to look for the rest of this 6-part Series.

    Joan Burge

    conference_for_administrative_assistants

    The post Make Educated Decisions When Choosing an Administrative Conference (Part 1 of 6) appeared first on Office Dynamics.

     
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