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  • feedwordpress 09:00:05 on 2021/01/19 Permalink
    Tags: , , , , , , , , , , , , , , relationships, ,   

    The Leadership Quality That Will Help You Get Comfortable With Crisis 


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    In times of crisis, one of the most important roles of leadership is setting an example that shows others how to respond. In uncertain times people look up for guidance—they watch those in charge to see how to manage their anxiety and stay focused and motivated.

    The secret to leading in such situations is staying mindful. Act in the awareness that you’re working to help those around you feel more comfortable in a difficult time. That means bringing the core principle of understanding to everything you do.

    Here are some ways to bring understanding to your crisis leadership:

    Be approachable and available. Understanding begins with letting those you lead know you’re in this with them, which means being present and available. Be generous in the time and attention you provide, and make sure you’re doing more listening than speaking. Give people space to express their anxiety, stress and fears. Remember that you don’t have to try to fix everything—help where you can, but stay within appropriate boundaries. What’s most important is your willingness to listen with empathy and presence.

    Be sensitive to what other people are feeling. People have strong feelings in times of difficulty, and as their leader it’s your place to let them feel without trying to make it to be about you or the organization. Never negate anyone’s feelings by telling them “Don’t be anxious” (or scared or sad or whatever they’re feeling). Empathize and, if you can, point them toward resources or information that may be helpful. Be sensitive not only to the feelings people are expressing but also to those they’re silent about.

    Be flexible but grounded. To be understanding is to make the changes that might be needed or helpful in response to shifting circumstances while maintaining the stability people hold on to in difficult times. You need to find the balance between being flexible and adaptable on the one hand and strong and grounded on the other.

    Be determined and showcase perseverance. To be understanding of others you first need to know about yourself. Tap into your own determination and motivation. Think about ways you’ve persevered in the past, and share those experiences with others. In this as in all things, your example is your most powerful leadership tool. Show them how it’s done through your own actions and by sharing your stories and those of people you admire.

    Leading people through uncomfortable times is never easy, but it’s part of every leader’s responsibility to help them become as comfortable as possible. And that’s done by being approachable, available, strong and adaptable, and by remembering that the people you’re leading may not have been through a significant trial before this.

    Lead from within: If you can help others be comfortable being uncomfortable, they’ll be prepared to handle whatever situation comes along.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post The Leadership Quality That Will Help You Get Comfortable With Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:07 on 2021/01/14 Permalink
    Tags: , , , Dumb Things, , , , , , relationships, Stop, ,   

    9 Dumb Things Smart Leaders Need to Stop Doing Right Now 


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    Many leaders don’t know—or don’t want to know—about the dumb things they do that drive their people crazy. Even smart, committed leaders have blind spots, and you may be needlessly frustrating and irritating people with unthinking behavior and attitudes. They may not be able to tell you about it, but I can: if any of these apply to you, it’s time to stop. When you do, you’ll benefit everyone in your organization—including yourself.

    Stop talking over people. Don’t think that just because you’re considered a good communicator you should be doing all the talking or interrupting others when they’re speaking. The best communicators know that the most important part of the process is listening to understand.

    Stop thinking you know best. If you think you’re usually the smartest person in the room, you have a problem. Great leaders surround themselves with people who are smarter than they are. A team of smart people will challenge one another, and you. Everyone will learn and grow, and your organization will benefit at every level.

    Stop creating unattainable goals. Of course it’s good for your team to try and reach past their limits . But a steady stream of unrealistic goals adds pressure and unnecessary stress to the workday. People feel frustrated and distracted, and they give up pushing themselves toward something they know they can’t reach.

    Stop trying to control everything. Most people value strong leadership, but they resist control. If you have smart, talented people who are willing to step up, give them autonomy and help them grow into leaders themselves.

    Stop taking people for granted. Not just once or twice a year but on a regular basis, take the time to recognize people for doing good work, show appreciation for their efforts and commitment, and if necessary remind them that failure is part of success.

    Stop the hypocrisy. If you say you’re going to do something, do it. Align your actions to match your words, and people will always respect the power of your example.

    Stop imposing unnecessary rules. Where rules are necessary, they’re important, but when they seem arbitrary and make people’s lives more difficult instead of easier, something’s wrong.

    Stop criticizing people in public. It’s one thing to disapprove of what someone says or does, but to publicly humiliate them is disrespectful. Give feedback that’s constructive and do it kindly and privately.

    Stop trying to act alone. The best leaders know the power of collaboration. They understand the truth of the old adage: if you want to go fast, go alone, but if you want to go far, go together.

    Even smart leaders can do dumb things and develop bad habits—what makes them smart is recognizing when they’re going astray and making the changes they need.

    Lead from within: To be a successful leader, learn to minimize the dumb things you do and always acknowledge that you have things to improve.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post 9 Dumb Things Smart Leaders Need to Stop Doing Right Now appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:43 on 2021/01/05 Permalink
    Tags: , , , , , , , , , , , , relationships, , , ,   

    The Best Ways Leaders Promote Happiness 


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    Part of any leader’s job is caring about their people and working to instill in them a sense of happiness, motivation, and pride in what they do and who they are. Many leaders neglect this important element of their role, but it’s too important to leave it up to chance.

    There are lots of ways you can promote good feelings among your employees. Here are a few ways to get started:

    Put people in charge of their own destiny. Successful leaders know that giving people more ownership over their day-to-day schedule, tasks and professional development is essential to building a workforce that’s happier, more engaged and more productive. They’re constantly looking for opportunities to help their people learn and grow, and they make sure to provide support where it’s needed.

    Provide a clear roadmap. When you let people know where the company is going and the reasons behind its direction and pace, you’re giving them an opportunity to buy into the vision. And once that happens, they can find their role and purpose within that vision. People are happier and more motivated when they see themselves as part of something bigger than a paycheck.

    Spread lots of positive reinforcement. It’s a simple common-sense principle that recognizing and appreciating people makes them feel valued. Positive reinforcement at work can happen in lots of ways: treating others with dignity and respect, extending empathy and compassion, practicing gratitude. Whatever form it takes, it makes people feel good about their environment ane themselves.

    Let people know they’re not alone. Successful leaders build strong teams and encourage people to rely on one another. Their mantras are “We’re all in this together” and “Together we can do anything.” They know that engaging with others helps people feel energized and a sense of connection builds happiness—and employees who are happy and energized are productive and effective in everything they do.

    Give people a reason to be proud. Employees who are proud of their organization are three times more likely to be happy at work. This kind of pride goes beyond satisfaction with individual or team output—it extends to the entire organization, its values, and everything it stands for. It’s what people mean when they say that cultural fit is an important part of their satisfaction at work.

    It’s unsurprising that happy employees turn out to be more engaged, more committed and more driven at work, and they’re more willing to make contributions that go beyond the workday and their job description. So if you want to be a successful leader, make sure you’re taking the time each day to check in with your employees’ happiness. It makes a big difference—for them and for you.

    Lead from within: Research shows the when leaders take the time to foster their people’s happiness and well-being, they find it’s well worth the investment and effort because the payoffs are tremendous.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post The Best Ways Leaders Promote Happiness appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:54 on 2020/12/17 Permalink
    Tags: , , , , , , , , relationships,   

    How to Communicate With Your Employees During Times Of Crisis 


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    These are hard times. The pandemic, its associated economic and social problems and if your employees are like most people, they’re feeling exhausted and stressed even when nothing specific is going wrong. At times like these, the way you communicate with your people is more important than ever. Here are some reminders:

    Communicate with care. When people are working through difficult times—and especially when they’re working remotely and you can’t be in the same room to pick up on subtle cues of expression and body language—you need to communicate everything with great care. Keep in mind that people will be listening especially closely and analyzing what you say in more detail.

    Don’t expect too much of people. We often ask people to reach beyond their usual role in times of crisis, and most employees are willing to go the extra mile. But remember too to be mindful of their need for balance and self-care. Don’t let the crisis become a reason to ask for nonstop overwork, but keep expectations as reasonable as possible.

    Involve people in the decision-making process. People don’t want to just be told what to do; they want to know they have a say in what is happening, especially in challenging situations. Make room for wide involvement wherever you can, and make sure to let people know they matter and their ideas are valuable. When people feel they have ownership, they care more about outcomes.

    Acknowledge your employees’ emotions. Take the time to seek out and listen to your employees’ perspectives and let them know they’re heard and valued. Reassure them that they’re safe in expressing their feelings, and be candid in expressing some of your own emotions to help reinforce that point. Acknowledge and validate what you hear from your people. Express understanding—and look for ways to help if you can.

    Create an empowering culture. In crisis it’s especially important for people to feel they have control, and how you communicate and what you say is important. You don’t want employees to feel they’re being spoken at, so make sure they understand that they’re the authors of their actions and have the power to make choices through this time of uncertainty. Encourage self-initiation and participation; avoid controlling language and minimize coercive controls like unrealistic deadlines. Instead, find ways to motivate people through involvement, encouragement and positive feedback, Be transparent by providing the rationale behind your requests.

    Communication is key in a crisis, and how you communicate as a leader can make the difference between thriving or barely surviving in these tough times.

    Lead from within: It is the leader who takes the time to understand their people who people respect the most and who inspires them to give their best through times of crisis.

     


    #1 N A T I O N A L   B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Communicate With Your Employees During Times Of Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:11 on 2020/10/27 Permalink
    Tags: Bad Leader, , , , , , , , relationships, ,   

    How to Best Survive A Bad Leader 


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    If you’re among the many people who find themselves working for a bad leader, take heart. Given a choice, no one would willingly put themselves in that situation. But, as with any circumstance that’s less than ideal, what you get out of it largely depends on what you put into it. And there are lessons you can learn and strengths you can build through the experience of working for a bad leader. If nothing else, they can serve as a negative example.

    Here are some of the most common qualities of bad leaders, with pointers for each to help you deal with them—and maybe even turn them to your benefit:

    Bad leaders avoid conflict. When conflict arises, a poor leader’s first impulse is get out of the way. They may hide behind an office door, bury themselves in busywork or just withdraw. When that happens, you have a choice. You can be the victim of their poor leadership or you can show up and lead by example, helping the involved parties work out a resolution.

    Bad leaders are self-centered. Leaders who are self-centered tend to isolate themselves and disconnect from the team They’re often unwilling to delegate, because they don’t trust anyone else to get the job done up to standards. If your team’s been left to founder by a self-centered leader, demonstrate your own effective leadership. Think of yourself as an orchestra conductor, harmonizing the efforts of every team member to create something significant and beautiful. People will be grateful to you for stepping up.

    Bad leaders don’t hold themselves accountable. A poor leader will cast blame or make excuses when things aren’t working as they should. Show people a contrasting style by being consistent in taking responsibility for your own actions and encouraging others to do the same. Work to build a reputation as an accountable leader who makes decisions that balance the interests of all stakeholders.

    Bad leaders are untrusting and untrustworthy. A recent study found that 45 percent of people consider a lack of trust in leadership to be the biggest issue limiting their success. It’s hard to expect people to succeed when they don’t have a relationship of trust with their leader. If you’re part of a team with a desperate need for trust, make a point of working to build that trust with your colleagues.

    Bad leaders are lacking in character. Bottom line: a leader needs character and integrity. It’s not good enough to be smart or affable or persuasive or charismatic. Anyone who lacks character is incapable of truly leading others. Step up and make sure everyone around you can see in you what character and integrity look like.

    In every challenge, even the most frustrating, you have an opportunity to endure and to sustain yourself and your teammates with your own form of leadership. Work to be the change you want to see in your organization.

    Lead from within: Bad leadership does exist, but it affords you an opportunity to showcase good leadership as an alternative.

     


    #1 N A T I O N A L   B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Best Survive A Bad Leader appeared first on Lolly Daskal.

     
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