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  • feedwordpress 08:00:26 on 2022/11/01 Permalink
    Tags: , , , , , , , purpose, , , , Workplacek   

    10 Effective Ways To Encourage Your Employees To Speak Up 


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    A recent study showed that only 1 percent of employees feel comfortable voicing concerns in their workplace. But knowledgeable team members who feel empowered to speak freely are one of the best sources of feedback you can find. Here are some of the things I tell my executive coaching clients about building an open, honest exchange with their team:

    Start with an outsider. The beginning of this work is one of the rare times it’s better to hire an outside resource. Bringing in a third party to talk with people assures them that their replies will be anonymous, and it frees them to speak freely about management issues.

    Encourage candor. Make sure people know that “We want to know what you think” isn’t just lip service. Let them know that you really do want to know, and that they have a role in creating positive change.

    Listen to understand. When someone is voicing a concern, resist the temptation to respond defensively or jump in with suggestions. Keep quiet and focus on listening carefully. It takes some practice, but the simple act of listening is one of the best ways to encourage people to speak up.

    Mind your body language. Our body language sometimes speaks louder than our words. When you’re listening to feedback, make sure your face, body, and voice all signal openness and understanding.

    Encourage feedback in work groups. People who work closely together are usually relaxed and comfortable with one another. Encourage them to develop feedback in their work group meetings to help them speak their mind with more ease.

    Treat feedback as a gift. Especially if what you hear isn’t what you’d wish for, remember that it’s still an important source of help. Honor it as the valuable gift that it is.

    Keep conversation moving. In meetings where issues are under discussion, don’t let the usual one or two people dominate. Without pressuring anyone, encourage quieter employees to share their thoughts.

    Don’t be afraid of silences. When I facilitate workshops for organizations, long silences are common. Don’t rush in to fill silence with words—even if it’s awkward, give people time to persuade themselves that it’s OK to speak.

    Reward people for speaking honestly. Thank people for participating, and make sure your gratitude shows up officially in performance reviews. As people see that honest discussion is rewarded, they’ll be more likely to jump in.

    Share information. Be sure to share back what you’re hearing. The more people see results from employee feedback, the more likely they will be to speak freely.

    Employees withhold their voice because they think it won’t accomplish anything or fear damage to their own standing. It’s the leader’s job to show people their opinions will be taken seriously without consequences.

    Lead From Within: Speaking up and telling the truth aren’t always easy, but leadership means creating a culture where people can always say what’s on their mind.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

    The post 10 Effective Ways To Encourage Your Employees To Speak Up appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:05 on 2021/01/19 Permalink
    Tags: , , , , , , , , , , , , , purpose, , ,   

    The Leadership Quality That Will Help You Get Comfortable With Crisis 


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    In times of crisis, one of the most important roles of leadership is setting an example that shows others how to respond. In uncertain times people look up for guidance—they watch those in charge to see how to manage their anxiety and stay focused and motivated.

    The secret to leading in such situations is staying mindful. Act in the awareness that you’re working to help those around you feel more comfortable in a difficult time. That means bringing the core principle of understanding to everything you do.

    Here are some ways to bring understanding to your crisis leadership:

    Be approachable and available. Understanding begins with letting those you lead know you’re in this with them, which means being present and available. Be generous in the time and attention you provide, and make sure you’re doing more listening than speaking. Give people space to express their anxiety, stress and fears. Remember that you don’t have to try to fix everything—help where you can, but stay within appropriate boundaries. What’s most important is your willingness to listen with empathy and presence.

    Be sensitive to what other people are feeling. People have strong feelings in times of difficulty, and as their leader it’s your place to let them feel without trying to make it to be about you or the organization. Never negate anyone’s feelings by telling them “Don’t be anxious” (or scared or sad or whatever they’re feeling). Empathize and, if you can, point them toward resources or information that may be helpful. Be sensitive not only to the feelings people are expressing but also to those they’re silent about.

    Be flexible but grounded. To be understanding is to make the changes that might be needed or helpful in response to shifting circumstances while maintaining the stability people hold on to in difficult times. You need to find the balance between being flexible and adaptable on the one hand and strong and grounded on the other.

    Be determined and showcase perseverance. To be understanding of others you first need to know about yourself. Tap into your own determination and motivation. Think about ways you’ve persevered in the past, and share those experiences with others. In this as in all things, your example is your most powerful leadership tool. Show them how it’s done through your own actions and by sharing your stories and those of people you admire.

    Leading people through uncomfortable times is never easy, but it’s part of every leader’s responsibility to help them become as comfortable as possible. And that’s done by being approachable, available, strong and adaptable, and by remembering that the people you’re leading may not have been through a significant trial before this.

    Lead from within: If you can help others be comfortable being uncomfortable, they’ll be prepared to handle whatever situation comes along.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post The Leadership Quality That Will Help You Get Comfortable With Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:50 on 2020/10/15 Permalink
    Tags: , , , , , , , , Potential, purpose, , , , ,   

    How To Make Sure You Are Living Up to Your Potential 


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    No matter how well you’re doing and how many skills you’ve acquired, you may not be fully living up to your leadership potential.

    If you suspect that you have untapped potential but you’re not sure how to reach it, start by working to discover what’s standing in your way so you can put yourself back on track to being the leader you know you can be.

    If you don’t know yourself: Self-understanding is critical to leadership. If you want to understand, motivate and inspire others, you have to begin with yourself. Hire a coach or find a mentor who can help you define your strengths, your gaps, and your style of leadership. All of us have gold hidden within, but we have to dig to get it out.

    If you’re self-centered: Top leaders spend much of their time thinking of others and finding ways to support them, coach them, mentor them and develop them. Great leadership consists largely of believing in others and helping them become great. If you aren’t already doing that, you need to take the focus off yourself. Start cultivating your empathy and devoting more of your time and energy to those around you.

    if your mindset is negative: Left unchallenged, negativity becomes weakness of character. Especially for those in leadership, it’s important to keep your outlook positive. Remember that thoughts become actions, actions become behavior and behavior becomes habit—and your habits play a huge role in achieving your potential. A positive mindset is the mark of a superior personality.

    If you play it safe: As I’ve seen many times over with my clients, few things will stall out your leadership potential more completely than constantly playing it safe. Getting yourself unstuck means having the nerve to take risks and make hard decisions when they’re needed. And ironically, playing it safe is one of the riskiest things you can do. To reach your top potential you will have to face your fear and do what you need to do in spite of it.

    If you don’t know and live by your values: People don’t become great leaders because they’re ambitious or committed to success; they become great leaders because they hold clearly defined values and align everything they do to those values. When you understand your own values and priorities and you commit to them, you gain the authority of authenticity and everything else falls into place. Hard decisions become easier and the people around you become your priority. Knowing and living your values is the key to great leadership.

    The best leaders begin by understanding themselves and finding the gaps they need to fill. They work on their own mindset and attitudes, and over time they come to realize that leadership is about serving others while you better yourself.

    Lead from within: The willingness to learn, the desire to risk, the urge to reach your full potential—these are the keys that will unlock the door to your leadership excellence.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How To Make Sure You Are Living Up to Your Potential appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:44 on 2020/09/22 Permalink
    Tags: , coach, , Hire A Coach, , , , , purpose, ,   

    Why the Best Leaders Ask For Help In A Crisis 


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    Even in the best of times, executives and senior managers sometimes need help with the pressures of leadership. In times of crisis, they face much greater challenges. How do you set a direction when the future is unclear? How can you ask for more from people who are already stretched thin, or ask people to bring their best when their job security isn’t even certain?

    Throughout a crisis, I work closely with my clients around the world to help keep them grounded. My role as a coach is to help leaders be more effective so they and their teams can be more successful. Here are some of the reasons why even great leaders turn to coaches at time like this:

    A coach helps you assess your state of mind. It’s important that leaders stay aware of their  physical, mental, emotional, and social state. They need to stay in top form as much as possible so they can make the tough decisions and model the behavior people expect of them. A coach helps leaders prioritize their own well-being and increase their effectiveness.

    A coach brings clarity and perspective. Coaches are skilled at helping leaders manage their energy and focus. They also give leaders the benefit of an outside perspective and provide a confidential space to test new ideas so they can navigate tough decisions with clarity.

    A coach is supportive and protective. Part of a leader’s charge is to be there for others, but they rarely have someone supporting and protecting them. Working with a coach gives them a trusted presence who can listen—not necessarily to provide a solution but to help them uncover their assumptions, ask smarter questions, and find solutions in unexpected places. Every leader needs an unbiased source of support.

    A coach builds value and helps to drive results. Especially in tough times, working with a coach helps leaders make the most of their limited time and resources so they can focus on obtaining results. Strong leaders always want to get ahead of changing circumstances, and outside counsel can help them not only navigate the crisis but understand the important lessons that come with it.

    A coach helps leaders engage for impact. In times of crisis, no job is more important than taking care of your people. At the same time, those who lead within organizations have to take into account the bigger picture. It’s easy to be distracted and unfocused when you’re facing shifting circumstances and unclear priorities. A coach can guide leaders in finding ways to keep people engaged and motivated—and, as much as possible, protected.

    Hiring a coach is helpful in good times, but it becomes essential in times of difficulty when leaders really need to be at their best.

    Lead from within: Leaders with a great coaching relationship are better able to navigate hardship and tap into the powerful learning opportunities they bring.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post Why the Best Leaders Ask For Help In A Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:15 on 2020/09/17 Permalink
    Tags: , , Cheerleader, , , , , , purpose, , ,   

    Why People Who Want Their Leader to Be a Cheerleader Are Getting It Wrong 


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    Everyone needs someone to motivate and inspire them, whether it’s a parent or a minister or an athlete. People often look to their leaders for that kind of inspiration. And on the surface it makes sense: who wouldn’t want a leader who’s positive and encouraging compared to one who talks tough or is focused on outcomes rather than people? But wanting your leader to be your cheerleader is actually a big mistake.

    Don’t get me wrong—I believe that leaders should be inspiring and positive. But we need much more from those who lead us:

    We need leaders who will challenge us today so we can be better tomorrow. To be challenged can be uncomfortable, and it doesn’t always come with a feel-good message. Motivating people to achieve great things means stimulating and influencing and provoking them to do more and be more. It may not feel good in the moment, but often “You can do better—try again” is exactly what we need to hear.

    We need leaders who are straight shooters, not sugar-coaters. Not everything a leader has to say is positive. Growth requires someone who will be honest and direct and tell it like it is, and experiencing criticism expressed openly and honestly can make teams stronger and more productive. We miss out on lots of opportunities for learning and development when we’re surrounded by soft-pedaling critics.

    We need leaders who care less about being liked and more about being respected. Part of being a leader is making tough decisions. And if the leader is a good one, people will respect those decisions even if they dislike them. Leaders have to look at the big picture, and sometimes that means having the courage to do things that are unpopular—but those who are willing to make tough decisions for the good of all are ultimately the most admired.

    We need leaders who are experts, not enthusiasts. At the end of the day, do you want a leader who spends all day speaking lots of positive messages but doesn’t make a meaningful contribution to your team’s work? Far better to have an expert who is optimistic and skillful. There are plenty of leaders who try to make people feel good without giving them much to think about. But effective leadership makes you think—and then feel good about it.

    We all want bosses, managers and leaders who make us feel good, but it’s far more important—for ourselves and for our teams—that we find the people who can help us develop, grow and evolve. What we all need most is a leader we can trust and respect, one who will challenge us to discover our own motivation and become our own cheerleaders.

    Lead from within: The best leaders might not be the biggest cheerleaders but those who challenge us the most—and because they do, we respect them for it.


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post Why People Who Want Their Leader to Be a Cheerleader Are Getting It Wrong appeared first on Lolly Daskal.

     
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