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  • feedwordpress 16:30:11 on 2018/02/26 Permalink
    Tags: , , , , Professional Image, ,   

    Fighting Office Dragons 

    Employee_ConflictI have been speaking about office dragons for years and how to professionally deal with the dragons. Dragons were huge, dominating, fictitious creatures. Medieval writers had vivid imaginations for big, scary things. For many people, work is like a dragon. It can be overwhelming and certainly dominates well over half of our waking hours. Sometimes the people we work with can be pretty “fiery” creatures to deal with, too.

    Please join me on Thursday, March 1, 2018 | 10:00 – 11:30 a.m. PT for my LIVE E-Course, Fighting Office Dragons. Reserve your spot now.

    There are many dragon species at work. Three of the most common perceived species are leaders, co-workers, and self. We are going to look at:

    1. The behaviors of each species that makes them appear to be like a dragon. Notice, I said the word appear.
    2. How to professionally deal with your dragons.

    Leaders can appear to be dragons when they:

    • do not communicate on the employee’s level
    • give poor direction
    • show favoritism
    • do not follow through on what they say
    • do not resolve conflicts

    Co-workers can appear to be dragons when they:

    • gossip
    • convey a bad mood at the office
    • do not perform their part of a job
    • are not a team player
    • do not share necessary information

    You can be a dragon to yourself when you:

    • do not focus on the job
    • let others damage your attitude
    • do not see your own potential
    • lack confidence
    • take criticism personally

    You can do more harm to yourself with negative thinking than any outside dragon. It is your thought process and attitude that controls your internal dragon. You have the power at any time to tame your dragon and put out the fire of any dragon-like qualities.

    Here are 5 strategies you can use with any of the dragons:

    1. Act … Don’t React. Reaction cycles never end. Only when you decide to think and act independently will you progress toward your goal. Reacting is responding to your immediate feeling. It puts you at the mercy of the dragon.
    2. Stop the Mind Reading! Face it, we all move so fast that we seldom take the initiative to clarify things with others. Instead, we ponder a scenario, rolling it over and over in our minds. We “determine” i.e., mind read, what that person was thinking/motivated by/perceiving, without simply asking them to clarify.
    3. Focus on Self-change vs. Changing Others. A good first step is communicating with the dragon. Informing someone and offering suggestions can sometimes be helpful because people don’t always see their negative attitude or behavior. In the final analysis, however, every adult does as he or she chooses. When you can’t change a situation or a person’s behavior, look at changing your view about this person. You can still control your attitude.
    4. Take Independent Steps Toward Your Goals. Determine what your goals are and write them down. List the one thing you can do toward achieving those goals each day. Doing this combines the winning strategies of independent action and self-change. Setting and achieving goals gives you a sense of accomplishment. This is a positive feeling. When you feel good about who you are and what you do, it naturally flows over to others.
    5. Make Friends. You spend more time with co-workers than you do with your family or friends. People at work must become allies instead of dragons. The work relationship requires respect, honesty, confidentiality, appreciation, communication, and energy.
    6. I personally have used all these strategies and know they work. I wish you the best in dragon fighting this week. The most important thing I want you to remember is that most of the time, the dragon is in our mind.

    Joan Burge

    Please join me on Thursday, March 1, 2018 | 10:00 – 11:30 a.m. PT for my LIVE E-Course, Fighting Office Dragons. Reserve your spot now.

    This post is part of Joan’s Monday Motivators, a weekly editorial designed to kick off your week with practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. Sign up HERE to follow Joan’s Monday Motivators.

    The post Fighting Office Dragons appeared first on Office Dynamics.

     
  • feedwordpress 19:00:47 on 2018/02/10 Permalink
    Tags: , , Professional Image   

    Creating a Brand Story – Part 2 

    training_for_administrative_assistantsBy Anel Martin

    You know that awkward moment in the interview when they ask you about your areas of excellence, or that moment you need to introduce yourself to someone new at a business networking event (and your response sounds a bit rehearsed) or you run into the CEO in the elevator and they want to know who you are and what you do at the company.

    If you have ever felt vulnerable or embarrassed in these situations you need a Brand Story and Part Two of this series is just for you!

    So what is a brand story?

    Well, it is like an elevator pitch, just not as robotic or plastic! It is a true story about your talents and gifts. It is something that can be recited at will without rehearsal because it is TRUE and comes from your heart.  So let’s get practical.

    Step 1 Make a list of what you are really good at/recent achievements (at least 10).

    I am being literal here, so write down your areas of excellence and recent successes. Doing this on paper or on your laptop takes it out of your head and makes it more concrete.

    Step 2 Stuck? That is totally normal. Time to consult with a friend or colleague.

    It is funny (but maybe sad) that I have done this exercise with hundreds of assistants from across the world and writing down their strengths is a major challenge, but on the flip side you can ask them about their development or problem areas and they can give you two dozen without missing a beat. If you are stuck, know that this is normal.

    The solution is to consult with a trusted friend or colleague to help you compile your list. This is very useful because they might mention things you have not even thought about and also help you do a reality check on your existing list.

    The key is to be open to the feedback.

    Step 3 Trim down the list to 6 (but NOT less than 4).

    Go through the list and pick your top 6. Trim it down for maximum impact. Eliminate similar skills or merge items that can be grouped logically.

    Step 4 Rank from 1 to 6 (1 being best).

    As the title suggests look at your list and prioritize. Again the help of a trusted advisor will be valuable if you are unsure.

    Step 5 Write a concise, strong, short and clear one-liner about this skill.

    Do a one-liner for each of the 6 skills/abilities. Keep it simple and direct (research has proven that people will rate you are more intelligent if you use simple language, so don’t try and be too fancy).

    Avoid clichés like I am an excellent team player, I work well without supervision, I am a perfectionist. All of these things may be true but if you can’t find a more original way of expressing the same idea then please omit it altogether.

    EXAMPLE OF A BRAND STORY

    1. If I commit, I deliver.
    2. I am not shy and I take big risks.
    3. I am a connector of people and ideas.
    4. I have passion.
    5. I am kind and enjoy people.
    6. I am a time management expert and I get things done.

    Step 6 Test this Brand Story on yourself and your inner circle

    Test drive your brand story. Does it feel real? Would you be embarrassed to tell someone your brand story, if yes, it needs more work?

    It should be true, it should be natural and easy to articulate. Get feedback from others once you are ready to share.

    Use your brand story to update your CV, Linkedin or to position yourself for the next opportunity that comes your way. This is a very powerful tool to “sell” your brand in an authentic way and I hope that you find these tips useful.

    If you have questions or problems with creating your brand story you are welcome to reach out to me via my Facebook Page https://www.facebook.com/PA-20-Upgrade-Yourself-530299150373650/ or Twitter @anelmartin I am always happy to help!

    Anel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post Creating a Brand Story – Part 2 appeared first on Office Dynamics.

     
  • feedwordpress 15:00:48 on 2018/01/26 Permalink
    Tags: , , Professional Image,   

    How Do I Increase My Brand Value? PART 1 

    training_for_administrative_assistantsBy Anel Martin

    “Your brand is what other people say about you when you’re not in the room” – Jeff Bezos.  I have to thank Jeff, as I have not found a better way to explain personal brands in all the years I have been exploring the subject.

    There are a few things we need to understand (from my point of view and experience) when it comes to brand:

    1. Your brand already exists (whether you know it or not)
    2. Your brand has value attached to it (actual financial and opportunity based benefits)
    3. A successful brand is not created by faking it
    4. The strongest brand is not the one that is sold the most aggressively
    5. Your brand is not your appearance (although it may influence your brand and how you are perceived)
    6. A powerful brand relies on confidence (not to be confused with arrogance)

    So how do we authentically enhance our brand value?

    B –Build skill sets

    The working world has changed so much in the last few years and will continue to do so. In fact, the prediction is that in 5 years’ time, only 15% of what you know right now will still be relevant. So, continuous development is not a “nice to have” but a survival strategy. Development no longer has to cost money; there are tons of free resources available. It will now require time, discipline and commitment.

    We also need to be aware that in the future there will be more focus on what we called “soft skills” a few years ago (as it will be assumed that you already have the technical ability) (See WEF Top 10 Skills for 2020 ) so take that into account when planning your development.

    We have also just entered the Connection Economy (check out Seth Godin’s video for more information about this) which will bring radical shifts in the way we work and connect with others. Creating new skills sets and being able to apply them with generosity and enthusiasm will definitely give you the edge.

    R – Reputation management

    When we look at reputation management we need to think about how we communicate (in the real world and online), the standard of work we consistently produce, our ethics, how organized and punctual we are and most importantly OUR attitude.

    It is not what you do on the days you feel good that determines your reputation; it is what you do daily. The small activities, words and actions accumulate to form the picture. The old saying goes “Hard work beats talent when talent does not work hard”

    These are major factors that influence not only our own brands but also the co-brand that we have with our manager/s, but that is a blog for another day.

    A – Authenticity

    No one likes a fake; it is true no matter where you go in the world. A truly amazing brand cannot be a projection, imitation or a mirage. It is ok to talk a good game but you MUST be able to back it up with consistent action. Find your own voice, your own unique talents and contributions and bring them into your work. Don’t be a copy. People pay good money for originals, not cheap knock-offs.

    N- Network

    In our roles “who you know” is extremely important.  Having a strong, reliable network helps you solve problems, find opportunities, grow relationships and organically enhances your brand (IF YOU ARE ADDING VALUE TO YOUR NETWORK).

    Networking should be done online (there is a very dynamic, active and diverse group of assistants online from across the globe and it is easy to plug into these groups via LinkedIn or Facebook) but importantly, networking should also be done in the real world. Take time to attend events, speak to people you have not met before in the office (even just a friendly greeting will do) and take opportunities to grow your circle. Your network = your net worth, it doesn’t matter how great you are if no one knows about you. I am not encouraging you to brag but to be confident and to OWN IT!

    D – Dependability

    A brand is nothing if you are not consistent. Being phenomenal today and poor tomorrow doesn’t serve you, as you are not dependable and you are therefore eroding trust. If you can’t be a star every day then pick a level you are comfortable with and stay in that zone until you are ready to level up. This applies to work that you produce; commitments made and kept, communication, your personal appearance, and emotional intelligence.

    If you are wondering how healthy your current brand is please feel free to do the FREE Brand Health Assessment at http://www.anelmartin.co.za/brand-health-assessment.html

    training_for_assistantsAnel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post How Do I Increase My Brand Value? PART 1 appeared first on Office Dynamics.

     
  • feedwordpress 17:38:01 on 2017/10/06 Permalink
    Tags: , , , , Professional Image   

    How to Improve Your Presentation Skills 

    How_to_Improve_Your_Presentation_SkillsAs you climb the corporate ladder, delivering a business presentation becomes one of the most important skills that you need to learn. A business presentation has to be informative, engaging, influencing, and entertaining at the same time. If one of these four key objectives are not covered well, the effectiveness of the presentation falls down immediately.
    It is a well-established fact that planning and preparation are the two steps that cannot be compromised, and are often not overlooked but most newbie presenters fail at the delivery step. Having a dull opening with a nervous demeanor might throw your audience into an irrecoverable state of disinterest. Showing that you are passionate about the topic and delivering the presentation with full-confidence is quite important.
    Usage of visuals can help expand horizons of your presentation for far better outcomes. If you open your presentation with a jaw-dropping statistics, the chances for your audience to pay attention to the rest of content go up, drastically. The audience tends to remember these figures for a long time and your views also find better acceptance.
    Check out this infographic from Malcolm Andrews to learn how to deliver a presentation effectively and improve your presentation skills. Also, check out various things that you should adopt on and also many others that you need to avoid while delivering a presentation.
    How_to_Deliver_a_World_Class_Presentation

    The post How to Improve Your Presentation Skills appeared first on Office Dynamics.

     
  • feedwordpress 15:56:33 on 2017/04/28 Permalink
    Tags: , , , , , Professional Image, ,   

    5 Ways To Amplify Your Personal Brand 

    administrative_blog

    “In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.” ~ Seth Godin

    It’s no secret the world has changed. You are doing more with less. Things are moving at the speed of light. And Google has become the new resume. The question is … what are you doing about it?

    How are you standing out? What are your points of distinction? And most importantly, how are you articulating that to your clients, your prospects, your boss, and your leadership?

    The real challenge in today’s society is simply getting the attention of the people that can buy from you, hire you, promote you and/or recommend you. You have to find a way to stand out and you have to do it in a way that is authentically you. This doesn’t mean you have to be an extrovert in order to “stand out”. You can be your amazing introverted self and still find a way to rise above the noise.

    Bottom line: If you want to build career stability you need to be looking for ways to amplify your brand. And you have to do it now. The world is moving way too fast. The competition is way too fierce. It’s not “if” the economy will shift again, it’s “when”. So, what are you doing to protect the largest asset you own … the brand of YOU?

    Here are 5 things you can do right now to turn up the volume on your personal brand:

    1. Live in Permanent Beta
    It’s hard to get stuck somewhere old when you are always learning something new. This is what permanent beta is all about. It is about making a lifelong commitment to continual personal development. How do you do this? A few ideas:

    • Attend industry conferences.
    • Take a class at a local university.
    • Watch 2-­‐3 TED Talks per week. I literally write these into my weekly calendar to make it a priority.
    • READ! There is a study that shows if you read just 10 minutes per day, which typically equates to 10 pages per day, you will have read approximately Nineteen (19) 200-page
      books! Imagine how much your life will change if you are reading 19 life, business and personal development books a year. #MicDrop

    2. Know Your Points of Distinction
    Before you brand yourself you have to understand yourself. Do you know what makes you different than everyone else out there that does what you do? What sets you apart? What makes you unique? No one does it your way. No one has your unique set of skills, gifts and ideas. So be proud of who you are and own it! You should be able to answer these 2 questions:

    1. A company would hire you (or promote you) over another event professional because?
    2. What do you offer that’s hard to come by?

    3. Promote Yourself Internally
    You have to find ways to stand out within your current organization. When push comes to shove, will you be the one they can’t live without? Are you the one that provides the most value? Here are some things you can start doing at work right now:

    • Read the industry pubs and blogs, and then share articles and ideas with your team, leadership, boss and/or other departments that could help them do their jobs better or motivate them.
    • Volunteer to lead the next sales or team meeting to share that really cool idea you learned from the last book you read or the last industry conference you attended.
      Mentor someone in the company.
    • Start a task force to help solve a problem you see happening.
    • Always be looking for ways to help other people within your organization get what THEY want or need.

    4. Promote Yourself Externally
    You also have to put yourself out there on a larger scale. If you really want to expand your network you need a seat at the table. We are so lucky to work in an industry where you have so many choices to get involved at your fingertips. A few ways to start include:

    • Lead and volunteer within an industry organization -­‐ this right here is the secret sauce to all career success. So pick an industry association and get involved!
      Sit on industry panels.
    • Speak at the next conference.
    • Get published in a trade pub or start a personal blog.
    • Join Social Media Groups and be active by providing value and sharing resources to help others solve problems.

    5. Ignore the Haters
    I saved my favorite for last. This is the golden nugget. I bet the #1 reason you don’t put yourself out there is you are worried what other people will think. That they will judge you, make fun of you, or find you annoying. Guess what? People already don’t like you, find you annoying and are judging you. The Q is: Who are you living your life for? You … or them!

    By mixing up a recipe of these branding ingredients. You WILL amplify your brand. You will expand your network. You will create a competitive edge. Life is too short to blend in. Plus, who wants to stay stuck, and safe, and just the same?

    The world needs that special gift only YOU have.


    By Judi Holler

    Judi is an expert on personal branding who helps professionals learn how to expand their network, embrace fear and get a competitive edge. Judi will be speaking at our 24th Annual Conference For Administrative Excellence in October.

    free_webinars_for_administrative_assistants

    The post 5 Ways To Amplify Your Personal Brand appeared first on Office Dynamics.

     
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