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  • feedwordpress 17:00:55 on 2018/06/20 Permalink
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    Office Dynamics Top 10 Blogs For Administrative Professionals 

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    Last week Office Dynamics sent an email to all of our subscribers saying, “Thank you,” and we also provided the Office Dynamics Top 10 Blogs For Administrative Professionals. We would like to make that message available to our social media and blog followers as well because you are part of this great family we have. Enjoy and once again, THANK YOU!

     


     

    Office Dynamics International has and always will be focused on YOU. Your training, your education, your professional advancement, and your overall well being is important to us.

    It is because of you that we are able to help and provide information to so many people and we just want to say THANK YOU!

    And as a thank you, we decided to provide you with our Top 10 Most Read Blogs. These are the 10 most popular blog posts that your peers in the industry (and outside the industry) have chosen to read.

    Please enjoy and feel free to comment on the posts and share them with your colleagues. If you wish to subscribe to the blog, please enter your email address in the subscribe section that is located at the top right of each blog post.

    Thank you so much,

    The Office Dynamics Team

     


     

    1. 9 Ways to Improve Your Organizational Skills

    2. Coping With Conflicting Priorities

    3. Why Being An Executive Assistant Is A Rewarding Career

    4. 8 Killer Tips For A Successful Executive And Assistant Partnership

    5. 3 Stages To Problem Solving For Administrative And Executive Assistants

    6. Qualities Of A Great Assistant

    7. A Secretary Vs An Executive Assistant

    8. Executive Assistant Time Management Tips

    9. How To Plan Business Travel & Business Travel Planning Checklists

    10. The Admin’s Guide To Organizing Digital Files

    The post Office Dynamics Top 10 Blogs For Administrative Professionals appeared first on Office Dynamics.

     
  • feedwordpress 16:15:53 on 2018/06/14 Permalink
    Tags: , , Problem Solving,   

    How to Prepare for an Employee’s Absence 

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    Have you ever been in a situation when a co-worker had to take a leave of absence or they parted ways with the company and everyone, including yourself, was clueless about some of their procedures or tasks they were in charge of? Here is how to prepare for an employee’s absence.

     


     

    It is hard to predict the future but it is not impossible to prepare for it. Creating and keeping manuals on specific work tasks and procedures will help alleviate some of the stress when someone is out of the office.

    Consider creating a manual that can take someone from start to finish with ease. With each project you take on you should document each step of the way, add screenshots for more complicated steps, and add copies of forms that are necessary for the completion of the project. By writing your manual in installments it will make the effort seem manageable.

    Take a look at the following categories you may want to consider including.

     

     

    Feel free to download this infographic created by Office Dynamics International. To download right click then choose the save image as option. We encourage you to share this image and post.

    You can purchase Become An Inner Circle Assistant by Joan Burge in the Office Dynamics Success Store.

    The post How to Prepare for an Employee’s Absence appeared first on Office Dynamics.

     
  • feedwordpress 20:42:18 on 2018/06/08 Permalink
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    When is it too soon—or too late—to thwart bullying? 

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    Each month we feature a question from our friends at Business Management Daily’s Admin Pro Forum. Please enjoy engaging in a conversation about this month’s question.

    Question: “I’ve told myself that if my boss takes a very bullying tone to me again, I’ll speak up about it. But in the heat of the moment, I tend to weaken and not defend myself from it. If I confront him directly, should I come back to his office sometime after it’s over and we’ve both settled down, or deal with the issue right away and risk an escalating argument? Should I report his actions to someone immediately after it happens, or should I wait till I cool down so I get a better perspective and have notes? It’s not so much a question of if I try to put an end to what I think is bullying; it’s when.” – Anonymous Admin

    Feel free to leave your response below!

     

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    “Of all the programs offered by other training companies that I’ve attended, World Class Assistant™ was much more comprehensive and intense. This program is head and shoulders above the rest!” – Jennie

    The post When is it too soon—or too late—to thwart bullying? appeared first on Office Dynamics.

     
  • feedwordpress 15:30:47 on 2018/05/23 Permalink
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    Insights from a “Rock Star”: A Conversation with Joan Burge 

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    OSU Administrative Professionals Hosted Joan Burge

     

    Ohio State University Administrative Professionals Group hosted Joan Burge April 23, 2018, in an informal session called Insights From a Rock Star: A Conversation with Joan Burge. Many of the professionals attending had questions about Joan and her accomplishments, however, there were several questions during the event that were asked that are often asked by our own readers.

    We thought we’d share some of those questions that were posed to Joan.

     

    How does one enhance his/her value in a partnership with an executive who has challenges delegating work?

    My number one is don’t ask for permission. Just jump in and engage in the change and do it. As far as the value the second place you can add value is by looking within your own area of the work. Identify the areas in which you excel and leverage them. If you have a good leader, they should be observing your talents and sending work your way that play to your talents.

     

     

    What are a few key strategies for “managing up” when one’s new manager is resistant to change?

    Number one, focus on selling the benefits of the change to your executive. Number two is to ask your executive to try this new process or idea that you are recommending for at least 21 days. The reason for that is because it usually takes us 21 days to feel semi-comfortable with something new. After 21 days, you can ask your executive their thoughts on the new process. Is there anything that should be changed or tweaked?

     

    What challenges do administrative professionals face today compared to ten years ago?

    There is a huge lack of information. Years ago, before all the technology, everything had to cross an assistant’s desk. Therefore, we saw everything, we had to read everything, and we had access to information. Today, information is out in space or in the cloud and assistants don’t have access. That makes their job more difficult. So, my advice for an assistant is you have to ask questions, you have to pull information out of your executive, and you have to get your nose in their business in what they’re doing so you can do your job better and be more proactive.

     

     

    Of all the skills and talents that an Administrative Professional must have in today’s world, which are the most critical and why?

    The most critical skill is resiliency today. You absolutely have to be resilient with all the changes that are taking place. You have to be adaptable, agile, and go with the flow. You also have to be resilient to whatever your executive dishes out to you. Executives need it done now and they need it quick. They are not always going to cushion the words they use or worry about how they say it. They are just going to tell you what they need. So you’ve got to be resilient, you can’t take it personally. You can’t get offended because your executive is not wording their request exactly like you want.

     

    What piece of advice did you not receive that you wish you had?

    It’s not personal. Business is just business, work is just work. The decisions your executives and managers make are just decisions they just make. It’s not personal! It doesn’t have to do with you personally even though it affects you personally. It’s just business. You’ve got to toughen up.

     

     

    Joan Burge has been speaking to small and large groups for over 25 years. Her passion and drive for the administrative field, the women, and men that are involved in it continues to fuel her desire to improve the overall standard of the administrative and executive assistants around the world. With creative teaching techniques, powerful lessons, and high-impact training Joan and Office Dynamics continue to lead and set the standard for all administrative training.

     

    Joan is available to speak at your events. Please call 800.STAR.139 to get more information.

     

    The post Insights from a “Rock Star”: A Conversation with Joan Burge appeared first on Office Dynamics.

     
  • feedwordpress 16:36:52 on 2018/05/07 Permalink
    Tags: , , , Problem Solving,   

    Forever A Student 

     

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    I am so jazzed! Yesterday I flew to San Diego (with Jill and Brian from ODI), to attend the ATD  International Conference and Exposition for 3 days. This is the training industry’s premier event with about 10,000 attendees, 300+ breakout sessions, and more than 600+ exhibitors. It’s amazing and can be overwhelming.

     

    I am excited to be the student this week. As you know, I am usually the teacher. At heart, I have always been a student and absolutely love to learn. I enjoy attending our industry event because I learn new trends and how they will impact me, our industry and businesses in general. I am exposed to hundreds of ideas and meet interesting people from around the world.

     

    In perusing the more than 300+ sessions, I noticed a several themes/trends. Here are two that intrigue me and should interest you.

     

    • Thriving in a disruptive workplace. One write up says: To thrive in a disruptive and accelerating world, you must develop a crucial new survival capability. Conscious leadership is the capacity to evolve and change. The obsession with being the smartest person in the room doesn’t work anymore. Being conscious is your key for adapting and thriving in a changing world. Using your conscious mind as an asset is a new way to think and feel—a new way to stand out from the crowd.

     

    • The ability to think and be creative. One of the session write-ups says: Many of our current systems train us to function: We learn the routine. We master the process. The problem? We have lost the ability to think critically, to be creative, and to contemplate ideas of the unknown. Standards, procedures, technology, and incessant demand for short-term results over long-term planning dominate our lives and plans. But the losers have become the long-term health of employees and organizations. When you think, you grow. When you grow, you learn. When you learn, you thrive.

     

    I plan to do some Facebook Lives from the conference and share some key learning points so check out our Office Dynamics Facebook page.

     

    Wishing you a great week of learning as well.

     

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    Joan Burge
    Founder & CEO

     

    The post Forever A Student appeared first on Office Dynamics.

     
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