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  • feedwordpress 16:28:55 on 2018/08/02 Permalink
    Tags: , Problem Solving, ,   

    Creating A Friendly Work Atmosphere 

    Create a Friendly and Approachable Atmosphere

    In our fast-paced world, people are becoming detached and desensitized. We are more transaction-based, unfocused on how our interaction is affecting other people. When you have that style of interaction with others, the world becomes decidedly colder. You must be aware of when that happens and take the steps necessary to turn it around:

    • Your body language and facial expressions provide visual clues, whether you intend them to or not. You need to be aware of messages you might be sending that you don’t want to send. You should not assume you are communicating what you think you are! You must be open to inventorying your communication style and be aware of cultural diversities that could work for, or against, you.
    • It is important to be genuinely interested when a person is communicating with you. Stopping, listening, and asking questions demonstrates your interest.
    • Assess what kind of environment you work in. Do you post a warning sign that states, “Stop. I am in a bad mood,” when you are having a rough day? Some assistants will say that is exactly the message they want to send. However, even when you are in a bad mood, which is very possible, you want to be very cautious of the message you send to peers or your manager. Sending this message is not conducive to controlling your attitude or choosing what attitude to wear each day.
    • What kinds of things do you surround yourself with that make you look unapproachable? (Your job is to support people whether you want to be bothered or not.)

    Come In with Zeal, Leave with Zen

    You go to work with zeal, having a mindset that you will conquer the day. Then you get into the office and find it is like a zoo.

    You want to leave with Zen, so you approach work by being excited about what you are doing. You approach your work with a good attitude, no matter what happens!

    You find that your work improves, and as that happens, you feel good about what you are accomplishing and how the work is moving forward.

    You are now adding value every day, and it isn’t dependent upon everything at work being perfect. You are managing your attitude (in spite of the zoo!) and so, when it’s time to go, you leave with a Zen-like peacefulness, knowing you cannot be moved by what’s happening around you.

    You form your own emotional “environment,” and in so doing, you work better and have more peacefulness. That’s how you come in with zeal and leave with Zen.

     

    This excerpt is from the book, Who Took My Pen…Again? by Joan Burge. This is available for purchase at the Office Dynamics Success Store.

    The post Creating A Friendly Work Atmosphere appeared first on Office Dynamics.

     
  • feedwordpress 14:30:01 on 2018/07/12 Permalink
    Tags: , , Problem Solving, ,   

    Develop a Healthy Curiosity 

     

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    I would like to focus on tips from my high-end boot camp for administrative and executive assistants called World Class Assistant™. The topic is Develop a Healthy Curiosity.

    However, I want to assure you that if you are not in the administrative profession, you will still greatly benefit from today’s topic. So continue reading.

    In order to excel in today’s workplace, you will need to be a good investigator. Why? Because so often in the fast-paced world we work in, people do not communicate well or perhaps better said, completely. What seems clear to them is incomplete to us.

    1. Ask Questions

    Learn to ask questions; specifically, the right question. The right question clarifies. It encourages details. The right question grants you the information necessary to perform the task for the purpose of completion with excellence.

    2. Ask The Next Question!

    The next question elaborates. It encourages additional helpful information. It is not badgering in tone; it does not interrupt the speaker (or it may be seen as argumentative). Asking the next question is a technique to gain additional details.

    3. Be Proactive

    There is no way around this one. If you want to sit in your chair and wait to handle “transaction-based” tasks that come all the way to your desk, you won’t be a good investigator!

    Ask, seek, compare, analyze, resource, hunt, gather, glean, and energize your work tasks by building your investigative skills to gain increasing knowledge so that you can make better decisions and become that “go to” person in your organization who will proactively get the information people need and want in an efficient manner.

    4. Be Resourceful

    Glean the Internet for reputable sources of information. Read the Wall Street Journal after your manager is done with it. Scour the publications and journals for pertinent information. Learn what your manager likes to follow, and become her eyes and ears on the subject.

    5. Use Caution In Relaying Potent Information

    Resist the temptation to share what you have heard or know if it will harm someone or break confidentiality. Remember never to harm the trust your executive or manager extends to you. Think carefully about the timing, venue, and reason you are sharing pertinent information with another.

    Wishing you a week of curiosity!

     

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    The post Develop a Healthy Curiosity appeared first on Office Dynamics.

     
  • feedwordpress 16:15:15 on 2018/06/21 Permalink
    Tags: , , , , Problem Solving, , , , ,   

    Staying Energized Throughout The Week 

    As you know, I usually share tips on combating the Monday-morning “blahs,” especially after a nice, relaxing weekend. I recently met someone who says she has a different problem: “Monday, I am refreshed from the weekend and ready to tackle just about anything,” she explains. “But by Friday, I am usually struggling to finish what I started. I’m pooped!”

    That’s an interesting twist on the same theme and a challenge that some of you probably face as well. So this week, let’s look at a few effective ways to replenish your energy during the week:

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    These ideas are just a start. What else can you do to stay energized all week long? Ask your colleagues and friends for their best ideas.

     

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    The post Staying Energized Throughout The Week appeared first on Office Dynamics.

     
  • feedwordpress 17:00:55 on 2018/06/20 Permalink
    Tags: , , , , Problem Solving, , , , ,   

    Office Dynamics Top 10 Blogs For Administrative Professionals 

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    Last week Office Dynamics sent an email to all of our subscribers saying, “Thank you,” and we also provided the Office Dynamics Top 10 Blogs For Administrative Professionals. We would like to make that message available to our social media and blog followers as well because you are part of this great family we have. Enjoy and once again, THANK YOU!

     


     

    Office Dynamics International has and always will be focused on YOU. Your training, your education, your professional advancement, and your overall well being is important to us.

    It is because of you that we are able to help and provide information to so many people and we just want to say THANK YOU!

    And as a thank you, we decided to provide you with our Top 10 Most Read Blogs. These are the 10 most popular blog posts that your peers in the industry (and outside the industry) have chosen to read.

    Please enjoy and feel free to comment on the posts and share them with your colleagues. If you wish to subscribe to the blog, please enter your email address in the subscribe section that is located at the top right of each blog post.

    Thank you so much,

    The Office Dynamics Team

     


     

    1. 9 Ways to Improve Your Organizational Skills

    2. Coping With Conflicting Priorities

    3. Why Being An Executive Assistant Is A Rewarding Career

    4. 8 Killer Tips For A Successful Executive And Assistant Partnership

    5. 3 Stages To Problem Solving For Administrative And Executive Assistants

    6. Qualities Of A Great Assistant

    7. A Secretary Vs An Executive Assistant

    8. Executive Assistant Time Management Tips

    9. How To Plan Business Travel & Business Travel Planning Checklists

    10. The Admin’s Guide To Organizing Digital Files

    The post Office Dynamics Top 10 Blogs For Administrative Professionals appeared first on Office Dynamics.

     
  • feedwordpress 16:15:53 on 2018/06/14 Permalink
    Tags: , , Problem Solving,   

    How to Prepare for an Employee’s Absence 

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    Have you ever been in a situation when a co-worker had to take a leave of absence or they parted ways with the company and everyone, including yourself, was clueless about some of their procedures or tasks they were in charge of? Here is how to prepare for an employee’s absence.

     


     

    It is hard to predict the future but it is not impossible to prepare for it. Creating and keeping manuals on specific work tasks and procedures will help alleviate some of the stress when someone is out of the office.

    Consider creating a manual that can take someone from start to finish with ease. With each project you take on you should document each step of the way, add screenshots for more complicated steps, and add copies of forms that are necessary for the completion of the project. By writing your manual in installments it will make the effort seem manageable.

    Take a look at the following categories you may want to consider including.

     

     

    Feel free to download this infographic created by Office Dynamics International. To download right click then choose the save image as option. We encourage you to share this image and post.

    You can purchase Become An Inner Circle Assistant by Joan Burge in the Office Dynamics Success Store.

    The post How to Prepare for an Employee’s Absence appeared first on Office Dynamics.

     
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