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  • feedwordpress 14:00:00 on 2020/05/21 Permalink
    Tags: adaptibility, , , , development for assistants, Problem Solving, ,   

    How Assistants Can Adapt to Change 


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    A natural reaction to change is fear of the unknown. Many assistants would much rather stay in their comfort zones where they feel safe and secure. However, change is a must if we want to grow in our careers, in our relationships, and as a person. While the thought of it may seem challenging, change…
     
  • feedwordpress 14:30:00 on 2020/05/14 Permalink
    Tags: assistant action plan, , , , Problem Solving, , success tips for assistants,   

    Being Resilient During Turbulent Times 


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    Being Resilient During Turbulent Times

    Have you ever come across someone whose decorum is composed amidst the chaos? Their organizational skills, attitude, and outlook seem unscathed. It’s likely that the person you see before you developed those traits over time and has chosen to be resilient regardless of what lies ahead. 

    Developing resiliency is beneficial for two main reasons: 

    1. Throughout your career and personal life, there will always be turmoil, upheaval, and unwanted change. 
    2. With a resilient mindset, you will be able to persevere and develop the decorum, traits, skills, and patience you admire. 

    In our Being Resilient During Turbulent Times blog, we will cover the mentality needed to adapt and persevere, such as:

    • Assistant strength and skills
    • Keeping things in perspective
    • Accepting change
    • Maintaining a helpful outlook
    • Learning from your past
    • Proactive resilience

    At the end of this blog, there is a helpful video that goes into detail on each of the steps above. If you are ready to better yourself and your career as an assistant, read on. 

    Assistant Flexibility – Be Like the Palm Tree

    Have you ever noticed the beauty that lies within a palm tree? It stands tall in the sky, can bend with the wind… but never breaks. Palm trees benefit from storms. As a result of being beaten down by hurricanes, monsoons, or other types of storms, their trunks grow stronger and they grow taller and more beautiful. 

    When things get difficult, and you are not sure how to respond, see yourself as a palm tree. Endure the storms and stand strong against the winds of change to grow stronger, taller, and more beautiful after.

    How Administrative Professionals Can Adapt and Persevere 

    A positive mindset is only one part of the equation. The right adaptation skills combined with steadfastness are needed to keep emotions in check and optimism within reach. Here are 5 methods that will get you noticed as an assistant: 

    1. Keep things in perspective

    How you think can play a significant part in how you feel — and how resilient you are when faced with obstacles. Try to identify areas of irrational thinking, such as a tendency to catastrophize difficulties or assume the world is out to get you and adopt a more balanced and realistic thinking pattern. 

    For instance, if you feel overwhelmed by a challenge, remind yourself that what happened to you isn’t an indicator of how your future will go and that you’re not helpless. You may not be able to change a highly stressful event, but you can change how you interpret and respond to it.

    2. Accept change

    Accept that change is a part of life. Certain goals or ideals may no longer be attainable as a result of adverse situations in your life. Accepting circumstances that cannot be changed can help you focus on circumstances that you can alter.

    3. Maintain a hopeful outlook

    It’s hard to be positive when life is not going your way. An optimistic outlook empowers you to expect good things will happen to you. Try visualizing what you want, rather than worrying about what you fear. Along the way, note any subtle ways in which you start to feel better as you deal with difficult situations.

    4. Learn from your past

    By looking back at who or what was helpful in previous times of distress, you may discover how you can respond effectively to new difficult situations. Remind yourself of where you have been able to find strength and ask yourself what you have learned from those experiences.

    5. Proactive Resilience

    When all the chaos is over, consider being proactively resilient:

    • seek challenges and accept assignments that are out of your comfort zone.
    • exercise your resiliency muscle; don’t just wait until there is danger or a challenge or setback.

    When uncertainty stresses us out, making us wonder which path to take, what decision to make, or whether to respond at all, it can be crippling for some of us if we have not developed emotional resilience. 

    Unpredictable situations that dramatically impact the workplace, affect productivity, and communication, will occur. Our Survival Tactics Series for Administrative Professionals During Chaotic Times webinar provides actionable information for building resilience and bouncing back faster after a setback. Through it you will learn how to: 

    • Take daily workplace changes in stride.
    • Use resources effectively especially when faced with a problem.
    • Move in tandem with your executive.
    • Learn the lessons you need to learn.
    • Exhibit nimbleness as you adapt to change.
    • Generate innovative solutions to problems.

    And much more.  

     
  • feedwordpress 15:45:00 on 2020/03/25 Permalink
    Tags: , , Problem Solving, , , ,   

    11 Effective Ways for Assistants to Work From Home 


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    Rare and unusual times have presented themselves as a result of the onset of Coronavirus COVID-19. As an office, we learned just how many Assistants across the nation and world have become impacted. While we anticipated learning of non-essential business closures leading to working from home, we did not anticipate the high number of Assistants around the world struggling with the uncertainties, isolation and communication barriers brought on by the circumstances.

    Last week, we hosted an Understanding VUCA for Assistants webinar in which we shared adaptation traits to help our viewers navigate through constant change. During that webinar, we asked 800+ attendees around the world what their working situation was like as a result of COVID-19. The poll asked Assistants to select the option that described them: “Working from Home” or “Still Working from the Office.” The results showed that 80% of our webinar attendees are working from home (WFH).

    Furthermore, during the Q&A at the end of our webinar, many assistants shared that the shift is more demanding than working from the office. School closures have added the element of caring for children while addressing workplace demands.

    With homes now serving as a centralized location to work, eat, and sleep, many Assistants are struggling with the lack of human interaction, and being around family 24/7. Even most Virtual Assistants are feeling the demands brought on by COVID-19.

    For these reasons, I wanted to share some tips that have pulled me through times of turbulence. All of them can be applied to working from home and provide agility for these chaotic times.

    Things Not to Do:

    • Watch the news feed all day. While it may feel necessary in order to keep up with developments. Studies have shown that it leads to depression, anxiety, and paranoia.

    • Overreact. When you hear or read bad news globally or within your own family, take a moment to process it so that you can react calmly. Not only will you benefit from this method, but others around you will as well. Be the positive domino effect in the room.

    • Stay up too late or stay in bed too long during the week. You still need good rest. Sleep deprivation combined with anxiety can impact your awareness and job performance in an already overwhelming time.

    • Do not take your anger or frustration out on others. Remember the domino effect mentioned in the last two bullet points. Practice decorum to keep the peace.

    • Use this time to visit friends, online shop or complete errands around the house during work hours. Your employer has made your health and comfort priority and trusted you with your workload. Be considerate and keep with routines to maximize productivity as you normally would.

    What to Do:

    • Read and listen to words of inspiration. Have you ever heard the saying “You are what you read”? Positivity can be an inspirational and uplifting trait for you and those around you.

    • Save money for that much-needed vacation post-COVID-19. Since you are not eating out, getting your Starbucks, going to concerts or events, put aside any money you can. Once this is all over and we get back to living our lives, many of us will want to enjoy a lovely vacation.

    • Keep as much of your workweek routine as possible. One executive assistant suggested wearing your name badge during the day. I thought this was a great idea as it also sends a message to others in the house that “you are at work.”

    • To stay connected to your administrative peers and continue your education, host a book club. Everyone can read a chapter or section of a chapter before you meet online. Maybe attendees can take turns being the leader for the session.

      Talk about how you can apply the information you read to your current situations. You can find several industry-specific books on our website. I would like to suggest a great book for females that I wrote called Give Yourself Permission to Live a BIG Life.

    • Update your professional portfolio. Take time to spruce up your resume and Linkedin profile with recent job titles, courses, and certifications that give you a competitive edge. This benefits you for two reasons: 1) You’ll be ready to present this information at your next performance review. 2) Should your employment status change as a result of current events, you’ll be ready to dominate the employment market.

    • Assistants rarely take lunch breaks. Take advantage of your lunch break when working from home. This would be a good time to destress or spend time with your family, walk the dog or video chat with friends and family.

    • Connect with people using Zoom, Facetime, Skype or any of the other wonderful tools we have. We are uplifted when we see each other’s faces and hear each other’s voices. If communication has been an issue, suggest weekly 30-minute department meetings so everyone can share their challenges and best practices.

    • Keep very good notes on all the work that has been put on the back burner due to COVID-19. What was once a priority project may now be a back-burner project. Create a running list or add items to your calendar to revisit at a later time. When those projects pick back up, you’ll be organized and ready to go.

    • Take a little time to set up your workspace so it is functional, comfortable, and supplied. Hopefully, you can set it up in an area where you aren’t interrupted. Pinterest has a ton of ideas you can gather inspiration from.

    • Step away from your computer at least every hour and take a short break.

    • This is a good time for self and career development courses. Office Dynamics has a variety of online learning courses for Administrative Professionals.

    I would love to hear some of your ideas.

    Joan Burge

    The post 11 Effective Ways for Assistants to Work From Home appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 18:27:26 on 2020/03/18 Permalink
    Tags: , , , , Problem Solving, , , , , ,   

    Survival Tactics for Administrative Professionals During Chaotic Times 


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    Disasters and chaotic times dramatically impact our personal and professional lives. And while, with time most situations improve, reoccurrence in the future is inevitable.

    How do you manage external responsibilities, such as children and family, keep up with workload demands and safeguard yourself from difficult times in the world? Adaptability.

    At Office Dynamics International, Secretaries, Executive Assistants, and Administrative Assistants alike have approached us on skills, tactics, and traits to implement in order to achieve agility and survive the pressures of today’s society.

    The Administrative Professional Adapting to Working From Home

    Working from home has become a new reality for many US workers. Some of the biggest challenges experienced are isolation, time-management, and communication barriers among staff members. What’s more, as schools shut down across the US, working parents must juggle company and family priorities simultaneously.

    Working from home for an unknown period of time is uncharted territory for many. How do you adjust your routine for maximum productivity and efficiency? What should you do to deal with isolation and your sanity after being home all day with children, spouses, and pets?

    Working from the office is just as complex. Earlier this month you may have been scheduling business trips, events and negotiating with vendors. Fast forward to now; you’re vigorously putting out fires, redoing your Executive’s calendar, receiving cancellations and making them too. Business priorities have shifted, tensions are flaring and expectations are doubling each day. 

    Additionally, financial uncertainties caused by company closures and layoffs impact more than the economy, your livelihood as you know it is at stake. It takes the right mental attitude to navigate through these personal and professional complexities.

    Survival Tactics Series for Administrative Professionals

    Joan Burge has created a micro-learning series called Survival Tactics for Administrative Professionals During Chaotic Times. Receive pertinent, palpable information in 30 minutes, 2 times a week for 3 weeks.

    • Embrace a Warrior Mindset
    • Working in Tandem with Your Leader
    • Timely and Effective Communications
    • Being Resilient During Turbulent Times
    • Riding the Wave of Change
    • Self-Management and Personal Care

    While professional, financial and familial stressors will present themselves through and through, you’ll be equipped with in-demand tools to address them, and at times people, whilst maintaining your patience and decorum.

    The post Survival Tactics for Administrative Professionals During Chaotic Times appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 13:00:04 on 2019/08/14 Permalink
    Tags: , , , , , , Problem Solving,   

    Emotional Intelligence for Administrative Assistants 


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    I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!

    In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios that assistants can relate to. I reference Daniel Goleman for my classes and want to share this with you. Please quickly evaluate your level of emotional intelligence in each of the four dimensions.

    Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.

    Daniel also says:

    False:

    • The common view is that emotions are things that happen to us.
    • Emotions don’t belong in business.

    True:

    • Emotions are an inner source of energy, influence, and information.
    • They are inherently neither good nor bad. It is what we do with emotions that make the difference.

    The 4 Dimensions:

    #1:    Self-Awareness (I know me.)

    • Recognize how your feelings affect your performance.
    • You are open to candid feedback.

    #2:    Self-Management (I manage me.)

    • Self-control.
    • Admit mistakes.

    #3:    Social Awareness (I try to know you.0

    • Pay attention to emotional cues.
    • Adapt communication style to compliment others.

    #4:    Relationship Management (I attempt to facilitate situations for a positive outcome.0

    • Step forward as needed, regardless of your position.
    • Model the change you expect from others.

    One of our top trainers, Julie Reed, has been teaching several of our World Class Assistant™ certification/designation courses. When I asked Julie, what were her favorite lessons from emotional intelligence, she shared the following:

    • I manage me. I am in charge of my attitude.
    • I choose to not react.
    • I am resilient; I practice positive self-esteem, and I chose to ignore the haters.
    • I am confident in my skills and aware of my weaknesses.
    • I stay true to my North Star.
    • I manage me – I hold myself accountable and, I mitigate risks to my reputation and build my credibility equity. This, in turn, has gotten me invited to the table, as an active participant, confidant, and leader.

    Which dimensions of emotional intelligence do you need to work on? Why not start today?

    Joan Burge

    training_for_executive_assistants

    What it means to be a World Class Assistant™:

    • You’re a career-minded administrative professional looking to build powerful partnerships with your executive(s) and organization.
    • You’re a power player who wants to reap more rewards from your efforts – and you’re not afraid to do what it takes to get there.
    • You’re committed to the administrative profession as well as your career growth and you’re eager to demonstrate this.
    • You’re a high-performing individual who wants to succeed both in your professional and personal life.
    • You’re ready to have the kind of breakthrough experience that takes you off the sidelines and puts you right in the middle of the game.

    What are you waiting for?

    The post Emotional Intelligence for Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
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