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  • feedwordpress 19:15:36 on 2018/11/28 Permalink
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    Administrative Training Sources – Friends of Office Dynamics 

    We recently posted a blog that listed free training sources we provide;

    6 Free Training Sources for Administrative and Executive Assistants

    At Office Dynamics, it is our goal to elevate the level of the administrative profession through knowledge and training but that got us thinking, “What else can we do?”

    So, we are going to provide you with links to some of our friends that you can use for your professional and personal life.

    Enjoy!

     

    wordtrippers_grammer_course

    Word Trippers – Barbara McNichol

    Barbara and Office Dynamics have been working together to help improve the ability of the administrative and executive assistant with Barbara’s writing expertise.

    Barbara provides several different resources for you to enhance your writing ability and take you to the next level. Please visit her site and learn how you can improve your writing skills.

    Visit Word Trippers

     

     

    All Things Admin – Julie Perrine

    Julie Perrine is another affiliate of Office Dynamics that we just love to have around.

    Julie’s printed books, The Innovative Admin, The Organized Admin, and Become a Procedures Pro can be found in our Success Store.

    Another great source of information and knowledge!

    Visit All Things Admin

     

    Executive Secretary Magazine– Lucy Brazier

    With a history of cross-promotion, the Executive Secretary Magazine and Office Dynamics team have been working very hard to encourage the administrative field with forward progress and thinking.

    Lucy has a database of blogs, information, and education.

    Visit The Executive Secretary

     

    Admin to Admin – Lisa Olsen

    Lisa Olsen is not only the CEO of Admin to Admin but also the talented and entertaining emcee of multiple Office Dynamics Conferences.

    Admin to Admin offers a large selection of programs to learn from as well as the Admin to Admin Book Club!

    You would be missing out if you didn’t visit!

    Visit Admin to Admin

     

    AdminUniverse™ – Joanne Linden

    Joanne Linden is President and Master Trainer at AdminUniverse™ as well as an authorized user and training facilitator for the Star Achievement Series® created by Joan Burge, founder and CEO, of Office Dynamics International. We are very privileged to call Joanne and AdminUniverse™ our friends!

    AdminUniverse™ offers a great blog for admins to pull extensive knowledge from.

    Be sure to visit their website!

    Visit AdminUniverse™

     

     

     

    The post Administrative Training Sources – Friends of Office Dynamics appeared first on Office Dynamics.

     
  • feedwordpress 17:15:56 on 2018/11/27 Permalink
    Tags: , , , , Problem Solving,   

    Decision Making 

    Why is it that at the time we make a decision we believe it is the best, right answer or choice. Then days, weeks or months later, we regret the decision we made. We say to ourselves, “What was I thinking? However, based on the information I had at the time, I felt I made the best choice.” We will never be perfect at making decisions but we definitely need to take each bad decision or poor choice, learn from it, and commit to making better decisions in the future.

    Decision Maker

    Decision-making skill is key for productivity and growth. Your decisions take you on different paths depending upon the decisions you choose not to make as well as the actual decisions you make. Do not underestimate that even the smallest decision could change your life forever. [Read Andy Stanley’s book, The Principle of the Path for additional information on how to get from where you are to where you want to be.]

    Decisions are made daily, often without even realizing it. Some decisions are habit forming. You make the decision once and then repeat it again and again until you no longer hear yourself think or deliberate about it. An example is choosing to have a pastry at morning break daily. Your “decision” will affect your health, even your future, but you don’t even think about it any longer. 9:00 a.m. and you go get your pastry!

    When making a decision you may consider, “What would my leader do?” Having the knowledge of what your leader would do in certain situations will allow you to make a more educated decision. This, in turn, will free up your leader’s time. The more you do this kind of thinking the more empowered you become and the stronger the connection is with your leader and the organization’s need for you – a true cognitive being – as their business partner.

    In order to make a decision on anything, you must first understand the objectives and the situation surrounding the issue. Whether you are making a decision that affects your manager’s travel itinerary or involves purchasing a software package, you need to consider the objectives and purpose intended. You must set aside your own bias and needs to see the big picture. Many people are poor decision-makers because they only consider “what’s in it for me?” and they look no further. That is very short-term thinking and people around you will begin to assess that you are only in it for your own selfish and self-serving motives. That may get you a few plums, but that will not get you the prize!

    There will come a time in your decision-making journey of learning where you will have to remove the training wheels. You will have to make decisions and play them out, taking responsibility for them and being confident that you will be accountable for whatever happens. This doesn’t mean you need to “know everything” beforehand; it means you will take responsibility, shepherd them, and adjust as necessary along the way. Also, make sure you watch to observe the results, so you can learn from the results and do even better next time.

    joan_burge_signature, Contributing Author, Who Took My Pen … Again? Secrets from Dynamic Executive Assistants

    The post Decision Making appeared first on Office Dynamics.

     
  • feedwordpress 16:15:27 on 2018/11/01 Permalink
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    Successfully Overcome Challenges 

    Successfully_overcoming_challenges

    Determine to Succeed

    Attitudes are important to successfully overcome challenges. Right now, we have a lot of challenges facing us – the economy, companies downsizing, air travel stress, an election year on the horizon, and personal challenges. That is just life. We will always be presented with obstacles, uncertainty, and changing world events.

    Think about your challenges at work: a tough assignment, a difficult person, juggling multiple tasks and people, and learning new technologies. Your attitude about the situation will dramatically affect how you go through the situation.

    Strive for a positive attitude and use positive self-talk. Add to that: creative thinking, problem-solving, risk-taking, determination, commitment, being organized and taking action, and you will accomplish your goals.

    Here are 6 bonus strategies to embrace a positive attitude and succeed at life:

    1. Keep abreast of the economic changes taking place; they could affect your industry and job.
    2. Be a star performer at work. Companies do not want to lose their stars – or rising stars.
    3. Don’t get caught up in the negative grapevine at work.
    4. Remember, employees, don’t always know what is really going on with company changes.
    5. Stay positive. Come into work with a good attitude.
    6. Encourage co-workers to stay positive and focused.

    A quote I found years ago says, “Some succeed because they are destined to. However, most succeed because they are determined to.”

    Be determined this week to succeed when presented with a challenge. That is the only affirmation you need to live a fruitful week at work and at home!

    joan_burge_signature

    Related Attitude Management Videos and Articles:

    We would love to hear from you. Have you used any of the above strategies? What are the ways you determine to succeed and how have they helped you? Share in the comments below.

    The post Successfully Overcome Challenges appeared first on Office Dynamics.

     
  • feedwordpress 16:15:54 on 2018/10/18 Permalink
    Tags: , Problem Solving, , ,   

    Top 5 Tips for Managing Tasks and Priorities for Assistants 

    Top_5_Tips_for_Managing_Tasks_and_Priorities_for_Assistants

     

    I have several tips I can offer on this subject, but here are the top 5. If you make any one of these a habit, you will see an increase in your productivity.

    1. FOCUS! This is the most important of all 5. In a world where people think multitasking is a valued skill, it isn’t. Research proves being focused will move you faster than any other habit.
    2. Next is to focus on your “A” priority items. I can’t tell you how many times I observe administrative assistants at their workplace, at their desk, and they jump from an “A” priority to a “C” priority just because someone handed it to them or emailed their request. Just because something “pops” in front of you does not mean you should drop what you are doing.
    3. Ask others for specific deadlines. This will help you establish your priorities.
    4. Don’t confuse busyness with productivity. You can be busy on the wrong things. Focus on tasks that have an impact and make a difference.
    5. Avoid backlogs of work by keeping information flowing. View yourself as an information flow manager.

    For more information on this subject view my free video training for administrative professionals.

     

    joan_burge_signature

     

    The post Top 5 Tips for Managing Tasks and Priorities for Assistants appeared first on Office Dynamics.

     
  • feedwordpress 16:15:38 on 2018/10/09 Permalink
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    Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel! 

    Tips_for_the_Tourist_in_All_of_Us_The_Savvy_Admin’s_Guide_to_Travel!

     

    I have been hosting the Annual Conference for Administrative Excellence for 25 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant, in Las Vegas. I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas.

    Since I travel most of the year and every trip is an adventure, many of the things I hear attendees complain about are typical, yet they appear to be larger than life to the attendee. What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation. It will certainly reduce any travel stress you may experience.

    First and foremost: No trip is perfect! You must expect the unexpected and go with the flow. Adapt quickly and bring lots of reading materials for downtime at the airport.

    Town Cars vs. Taxi:
    Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). I travel to many cities where a town car is not much more than a taxi and it is safer travel. Plus the town car is usually very professional, assists with your bags and pampers you by providing water, newspapers, and mints and shares good information about what to do in town, where to eat, where not to go. As a woman traveler, my safety is the #1 value I hold highest and I am willing to pay more for feeling safe.

    Hotel Shuttles:
    You need to find out if that hotel shuttle has specific times airport pick-up times. Does that schedule fit with your arrival? Or if it is a half hour out from your arrival time, is it worth it for you to sit around the airport and wait? It depends on what you need to do upon your arrival. Do you have lots of free time? Or do you need to get to your hotel, quickly unpack, and get to a meeting? It also depends on whether your flight arrived on time or not.

    Share Ground Transportation:
    Sharing a taxi or town car with other attendees from your organization may be a cost-effective alternative. Be organized and schedule your flights where you arrive within 15 or 20 minutes of each other or travel on the same flight. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. It takes being proactive and organized.

    Download Our Free Comprehensive Business Travel Planning Checklist Here.

    Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food. However, with that said, the hotel staff are people and people are not perfect. Equipment does burn out or needs maintenance. This is just a simple truth. Fire alarms inadvertently go off while you are in the shower! Air conditioners stop working. Walls are thin and you can hear the person in the other room talking. Guests will be outside your bedroom door at 11:00 p.m. laughing and showing no consideration that you have to get up at 6:00 a.m. for a full day at a conference or training.

    While it is upsetting when these things happen, and you may have been traveling all day only to arrive late, your room is too cold or too hot, you have not eaten all day, and your luggage did not arrive . . .

    • Remain calm.
    • Call the front desk from your hotel room phone and state your issue.
    • If you do not get a satisfactory response within 10 minutes (the repair person or a call that they are being dispatched), call the front desk again. Request to speak to the “Manager on Duty.”
    • For repairs such as burned out light bulbs, be aware that hotels often change them during the day while the cleaning staff is servicing your room. Simply report it and go on about your schedule.
    • Do not sit in your room waiting! The engineers often come into the room while I am at dinner or off to my training session.
    • Request a credit or $20.00 off your dinner if they have really messed up! Be assertive in a professional fashion.

    Ambiance: Hotels, restaurants, and spas spend thousands of dollars planning an ambiance that will please you. Most hotel rooms create an ambiance with lighting that is not as bright as you are used to at home. You may find the task light at the bedside table or desk area is necessary in order to enjoy reading in bed or to check emails at the desk. Hotels are designed for the vacation traveler even though the majority of their business is the business road warrior.

    Be flexible and remember to savor the unfamiliar and find the joy and beauty in it. You can also sink into a deliciously deep tub for a long soak; enjoy the marble shower or the marvelous scenery, not to mention the lighted makeup mirror! Or if these are not provided (find out ahead of time), then bring your own makeup mirror or little reading light.

    Expect the unexpected:
    When traveling, you must expect the unexpected. Perhaps your flight is delayed or overbooked. Perhaps you miss the shuttle, your baggage is delayed or lost; the hotel room is not quite ready when you arrive. This happens to every traveler at some point. When it happens to you, how will you respond?

    • Remain calm! (Again, we’ve all witnessed the cranky traveler – you don’t want to be that person.)
    • Prepare: pack a good book or your MP3 player so you can entertain yourself during downtime.
    • Consider it a learning experience that will help you know how best to help your executives when someday it happens to them!
    • Use your administrative skills and a winning attitude to find the joy in that unexpected moment, no matter what.
    • Remember: people are human and mistakes sometimes happen.
    • Keep a positive outlook throughout the unexpected experience. It feels much better than going through it any other way!

    Happy travels!

    joan_burge_signature
    Travel tips provided by Nancy Fraze.

    Download Our Free Comprehensive Business Travel Planning Checklist Here.

    The post Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel! appeared first on Office Dynamics.

     
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