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  • feedwordpress 15:43:18 on 2018/05/17 Permalink
    Tags: , , Networking, , ,   

    Lessons from ATD Convention 

     

    There was no shortage of information, lessons, best practices, and thought-provoking conversations at the ATD Convention my team and I attended last week in San Diego. In case you did not see my Facebook posts, there were over 11,000 attendees from around the world; 300+ concurrent sessions; 400+ exhibits in the big convention hall, and an amazing networking night aboard the USS Midway! ATD stands for the Association for Talent Development and is the world’s largest talent development association.

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    I thought it would be fun to share with you some of the notes I took. Beyond my notes, think about how you can apply this information starting this week or at least start planting the seeds in your brain.

    • Purpose matters. People want more out of work than money.
    • Millennials are bringing purpose to the forefront of today’s business culture.
    • Why does purpose matter so much today? #1 Empowerment (shortages in skilled labor; attrition of top talents; short tenures). #2 Engagement (is an effect, not a cause; engagement does drive outcomes). #3 Evolution of Human Consciousness (reinventing organizations)
    • Purpose and meaning are not the same things. Purpose means intention, objective, goals based on your deepest core values. Meaning is of value, significance, and important to me.
    • People with purpose are more comfortable with diversity.
    • Purpose helps us through tragedy and loss.
    • (From DDI research) There is no difference in skills between men and women. Women are better at focusing on their development. Men take on more international assignments; they are more confident.
    • To help increase focus: #1 Focus on an important task for 20 minutes (chunking). #2 Minimize distractions. #3 Take a break to mentally rest between focused tasks.
    • (Marcus Buckingham) You CAN find love in what you do at work. You will want to purchase Marcus’ book when it is released: 9 Lies About Work.
    • (Masie Productions) We have to break rituals.
    • (Rita Allen Associates) Emotional Intelligence in simple terms: #1 Identify your emotions. #2 Assess your emotions. #3 Control your emotions. We have to think of ourselves holistically—we have to take care of all parts of ourselves.

     

    I have a ton more information to digest. I will try to share more great ideas on my Facebook Fridays. You can join me on Fridays at 10:00 am Pacific Time.

     

    Make it an amazing week!

     

    joan_burge_signature

    The post Lessons from ATD Convention appeared first on Office Dynamics.

     
  • feedwordpress 16:36:52 on 2018/05/07 Permalink
    Tags: , , Networking, ,   

    Forever A Student 

     

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    I am so jazzed! Yesterday I flew to San Diego (with Jill and Brian from ODI), to attend the ATD  International Conference and Exposition for 3 days. This is the training industry’s premier event with about 10,000 attendees, 300+ breakout sessions, and more than 600+ exhibitors. It’s amazing and can be overwhelming.

     

    I am excited to be the student this week. As you know, I am usually the teacher. At heart, I have always been a student and absolutely love to learn. I enjoy attending our industry event because I learn new trends and how they will impact me, our industry and businesses in general. I am exposed to hundreds of ideas and meet interesting people from around the world.

     

    In perusing the more than 300+ sessions, I noticed a several themes/trends. Here are two that intrigue me and should interest you.

     

    • Thriving in a disruptive workplace. One write up says: To thrive in a disruptive and accelerating world, you must develop a crucial new survival capability. Conscious leadership is the capacity to evolve and change. The obsession with being the smartest person in the room doesn’t work anymore. Being conscious is your key for adapting and thriving in a changing world. Using your conscious mind as an asset is a new way to think and feel—a new way to stand out from the crowd.

     

    • The ability to think and be creative. One of the session write-ups says: Many of our current systems train us to function: We learn the routine. We master the process. The problem? We have lost the ability to think critically, to be creative, and to contemplate ideas of the unknown. Standards, procedures, technology, and incessant demand for short-term results over long-term planning dominate our lives and plans. But the losers have become the long-term health of employees and organizations. When you think, you grow. When you grow, you learn. When you learn, you thrive.

     

    I plan to do some Facebook Lives from the conference and share some key learning points so check out our Office Dynamics Facebook page.

     

    Wishing you a great week of learning as well.

     

    joan_burge_signature

    Joan Burge
    Founder & CEO

     

    The post Forever A Student appeared first on Office Dynamics.

     
  • feedwordpress 13:45:56 on 2017/05/01 Permalink
    Tags: , , , , , , , , Networking, , , ,   

    The Power of One 

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    Welcome to May! Such a lovely time of year. I hope everyone has recuperated from an exciting Administrative Professionals Week. We did a lot of celebrating at Office Dynamics. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. In case you missed it, you can access it here.

    Well, last week was very exciting for me because once again, I witnessed The Power of One. For more than 2 decades I have been talking to assistants about The Power of One. The concept is that it only takes 1 person to create change or 1 person to create something awesome. I use a visual of candles on a table. I light the first candle. This represents 1 person who has an idea. They take action on their idea and talk to another assistant or someone else in the company. Then another candle is lit representing the spark created from the first person. Then those 2 people go out and talk to others and light the fire in them about their idea. And then those 4 or 6 people go out and light a spark in others and before you know it . . . BAM! Something wonderful occurs that can change the life of many.

    I want to thank Cindy McConnell, EA to the CEO of Shure Incorporated for approaching me last October. Cindy said that Shure Incorporated had a beautiful auditorium and that they would like to be a host site for me to hold a one day workshop or mini-conference. Well, of course, I said yes. The great part of having a host site like Shure was that they provided the venue and all the A/V so Office Dynamics was able to keep the registration cost very reasonable.

    After I said yes to Cindy and we decided on a date, Cindy went into action and enlisted her administrative team. The fire was lit and it spread like wildfire. We ended up having 120 assistants from 20 states attend our full day program, Building a Star Partnership, in Chicago at Shure Incorporated. The administrative team went above and beyond what I imagined and I am eternally grateful to the ladies who put love and attention into the event. I’d like to give thanks to: Christine Clark, Claire Dorner, Janet Higgins, Nicole Rok, and Grace Sikora.

    So what does this mean to you? It means you can create a wildfire in your organization. It means you don’t have to just sit on the sidelines and watch life go by at work. You can be a catalyst for change. You can create something that will touch the lives of many. It means you will fulfill using some of your greatest assets and talents. Cindy McConnell loves putting on events as they do that often at Shure. I could certainly tell Cindy and her team love being hosts and doing an excellent job.

    During my 20 year career as an assistant, I had many opportunities where I was the “1” creating change. I started administrative training in a few of the companies where I worked. I started a special group for Assistants to CEO’s in 1990 in Virginia Beach and the group is still together—the group I started! Wow. Do you know how good that makes me feel? But it’s not about me. It is about others and utilizing your talents to help others.

    I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers. I saw a gap. I wanted to only focus on the administrative profession. There was a lack of quality, meaty training for assistants. It made no sense. So I lit my own fire with passion, enthusiasm, hard work and a desire to improve the quality of work life for assistants around the world. Here I am 27 years later. We have touched the lives of tens of thousands of assistants around the world. Not only have we touched lives, but now there are many others getting on the bandwagon to educate and support assistants.

    Do you see the power just 1 person can have? Do you see you can make a difference in the world? But it does take certain behaviors and characteristics. Here is a checklist for you.

    • Passion
    • A desire to make a difference
    • Hard work; willing to roll up your sleeves and dig in
    • Patience (tons)
    • Energy
    • Persuasion skills
    • Enthusiasm
    • A desire to learn in the area you are passionate about
    • Craft your skill
    • Good communication skills
    • Organizational skills
    • Self-management
    • Building a strong network

    What have you noticed in your workplace that needs changing? Or maybe what is missing for your administrative community? What about a process that can increase productivity?

    I bet if you took 15 minutes to think about it, there is something you are longing to do or change. What are you waiting for? Life is short. Move into action.

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    The post The Power of One appeared first on Office Dynamics.

     
  • feedwordpress 15:56:33 on 2017/04/28 Permalink
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    5 Ways To Amplify Your Personal Brand 

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    “In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.” ~ Seth Godin

    It’s no secret the world has changed. You are doing more with less. Things are moving at the speed of light. And Google has become the new resume. The question is … what are you doing about it?

    How are you standing out? What are your points of distinction? And most importantly, how are you articulating that to your clients, your prospects, your boss, and your leadership?

    The real challenge in today’s society is simply getting the attention of the people that can buy from you, hire you, promote you and/or recommend you. You have to find a way to stand out and you have to do it in a way that is authentically you. This doesn’t mean you have to be an extrovert in order to “stand out”. You can be your amazing introverted self and still find a way to rise above the noise.

    Bottom line: If you want to build career stability you need to be looking for ways to amplify your brand. And you have to do it now. The world is moving way too fast. The competition is way too fierce. It’s not “if” the economy will shift again, it’s “when”. So, what are you doing to protect the largest asset you own … the brand of YOU?

    Here are 5 things you can do right now to turn up the volume on your personal brand:

    1. Live in Permanent Beta
    It’s hard to get stuck somewhere old when you are always learning something new. This is what permanent beta is all about. It is about making a lifelong commitment to continual personal development. How do you do this? A few ideas:

    • Attend industry conferences.
    • Take a class at a local university.
    • Watch 2-­‐3 TED Talks per week. I literally write these into my weekly calendar to make it a priority.
    • READ! There is a study that shows if you read just 10 minutes per day, which typically equates to 10 pages per day, you will have read approximately Nineteen (19) 200-page
      books! Imagine how much your life will change if you are reading 19 life, business and personal development books a year. #MicDrop

    2. Know Your Points of Distinction
    Before you brand yourself you have to understand yourself. Do you know what makes you different than everyone else out there that does what you do? What sets you apart? What makes you unique? No one does it your way. No one has your unique set of skills, gifts and ideas. So be proud of who you are and own it! You should be able to answer these 2 questions:

    1. A company would hire you (or promote you) over another event professional because?
    2. What do you offer that’s hard to come by?

    3. Promote Yourself Internally
    You have to find ways to stand out within your current organization. When push comes to shove, will you be the one they can’t live without? Are you the one that provides the most value? Here are some things you can start doing at work right now:

    • Read the industry pubs and blogs, and then share articles and ideas with your team, leadership, boss and/or other departments that could help them do their jobs better or motivate them.
    • Volunteer to lead the next sales or team meeting to share that really cool idea you learned from the last book you read or the last industry conference you attended.
      Mentor someone in the company.
    • Start a task force to help solve a problem you see happening.
    • Always be looking for ways to help other people within your organization get what THEY want or need.

    4. Promote Yourself Externally
    You also have to put yourself out there on a larger scale. If you really want to expand your network you need a seat at the table. We are so lucky to work in an industry where you have so many choices to get involved at your fingertips. A few ways to start include:

    • Lead and volunteer within an industry organization -­‐ this right here is the secret sauce to all career success. So pick an industry association and get involved!
      Sit on industry panels.
    • Speak at the next conference.
    • Get published in a trade pub or start a personal blog.
    • Join Social Media Groups and be active by providing value and sharing resources to help others solve problems.

    5. Ignore the Haters
    I saved my favorite for last. This is the golden nugget. I bet the #1 reason you don’t put yourself out there is you are worried what other people will think. That they will judge you, make fun of you, or find you annoying. Guess what? People already don’t like you, find you annoying and are judging you. The Q is: Who are you living your life for? You … or them!

    By mixing up a recipe of these branding ingredients. You WILL amplify your brand. You will expand your network. You will create a competitive edge. Life is too short to blend in. Plus, who wants to stay stuck, and safe, and just the same?

    The world needs that special gift only YOU have.


    By Judi Holler

    Judi is an expert on personal branding who helps professionals learn how to expand their network, embrace fear and get a competitive edge. Judi will be speaking at our 24th Annual Conference For Administrative Excellence in October.

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    The post 5 Ways To Amplify Your Personal Brand appeared first on Office Dynamics.

     
  • feedwordpress 17:00:14 on 2017/04/03 Permalink
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    Joan’s Greatest Administrative Secrets Revealed! 

    Joan_BurgeWelcome to April. Wow, where is the time going?

    April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession! In case you are not aware, Administrative Professionals Week is April 24 – 28. But we celebrate the entire month of April. One of the major ways we do that is to host our annual blog-a-thon whereby we post a blog every work day in the month of April. Aside from my blogs, we have several guest bloggers providing amazing information!

    To kick off the celebration, I hosted a webinar yesterday for 5,000+ assistants worldwide whereby I revealed my secrets to success in the profession. I had 29 secrets! I would like to share just a few of them with you. If you would like to hear all of them, you can watch the replay of the live event.

    1. I didn’t always play by the rules. That doesn’t mean I did things that were unethical or illegal. I liked breaking the status quo (and I still love doing that today.) Look at work and situations in a different light. Keep your eyes open for processes that need to be changed or new processes that need to be implemented. Shake things up! One way to stand out is to shake things up in a good way.

    2. Inserted myself into my executive’s world. I didn’t wait for my executives to invite me into their world. When I was an assistant, I would take home the trade journals and periodicals my executive read so I could understand his world and understand the language. While I didn’t read every page, I certainly gained perspective. This is a strategy anyone in any profession can use.

    3. Set healthy boundaries. It is really important to set healthy boundaries in the workplace. If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner.

    4. Thirst for knowledge. For some reason, I have always embraced a growth mindset. Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I did not go to college by choice and it did not stop me from being successful in my work because I am a sponge.

    I have identified 3 levels of learning.

    1. Peer to peer (Basic, Foundational)—these are the great tips you learn from your peers; the people who are in the same job family as you.
    2. Senior assistants (Advanced)—this is when we learn from people who are in our profession but a level or two above us. When I was new in the profession, I looked to the senior assistants. I watched everything they did and how they acted (good and bad).
    3. Outside of my profession (Master)—this is where you really gain an advantage over others. You have to step outside your narrow world and learn from subject matter experts. There are millions of them! Some of my favorite people are Daren Hardy, Brian Tracy, Tony Robbins, and Simon Sinek.

    With my thirst for knowledge, I was willing to invest in myself. Thousands of employees tell me they can’t attend training because their company won’t pay for it. That is short-term thinking and it makes me sad because it tells me that an individual doesn’t think enough of themselves to invest in their own education. As Brian Tracy says, “Investing in yourself is the best investment you will ever make.” I agree 100%. When you invest in yourself, you will take what you learn with you the rest of your life. And no one can ever take it away from you!

    5. Always took my administrative career seriously from early on and saw it as a profession. This is important for all assistants, managers and coworkers to remember the administrative profession is a true profession! These are the people who run the lives of top executives. These are the individuals who put up with all the stuff every day, put themselves second and third on the list, manage a multitude of responsibilities, make their executives look good, and are confidantes. They should be treated with courtesy and respect.

    If you are an assistant reading this, I hope you have a fabulous month! Please sign up for the Blog-a-thon by subscribing to the blog in the upper right corner and you will automatically receive the daily post in your inbox. Comment on the blogs and share them so you can be entered to win prizes all month long.

    If you are not an assistant and you’re reading this, please be sure to sincerely recognize the administrative support professionals in your organization. And remember to not ask your assistant to order her own flowers; which by the way, assistants don’t just want flowers and lunches. They want a long-lasting gift. If you are looking for ideas, go to the Office Dynamics Success Store.

    Happy April everyone!

    This blog is part of our 2017 Blog-A-Thon. Please leave a comment or share the blog for your chance to win one of our amazing giveaways! The more blogs you comment on and share, the more chances you have to win. If you’d like to learn more about our Blog-A-Thon you can do so here. Hint: Subscribe to our blog in the upper right-hand corner so you never miss a blog.

    The post Joan’s Greatest Administrative Secrets Revealed! appeared first on Office Dynamics.

     
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