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  • feedwordpress 17:00:55 on 2018/06/20 Permalink
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    Office Dynamics Top 10 Blogs For Administrative Professionals 

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    Last week Office Dynamics sent an email to all of our subscribers saying, “Thank you,” and we also provided the Office Dynamics Top 10 Blogs For Administrative Professionals. We would like to make that message available to our social media and blog followers as well because you are part of this great family we have. Enjoy and once again, THANK YOU!

     


     

    Office Dynamics International has and always will be focused on YOU. Your training, your education, your professional advancement, and your overall well being is important to us.

    It is because of you that we are able to help and provide information to so many people and we just want to say THANK YOU!

    And as a thank you, we decided to provide you with our Top 10 Most Read Blogs. These are the 10 most popular blog posts that your peers in the industry (and outside the industry) have chosen to read.

    Please enjoy and feel free to comment on the posts and share them with your colleagues. If you wish to subscribe to the blog, please enter your email address in the subscribe section that is located at the top right of each blog post.

    Thank you so much,

    The Office Dynamics Team

     


     

    1. 9 Ways to Improve Your Organizational Skills

    2. Coping With Conflicting Priorities

    3. Why Being An Executive Assistant Is A Rewarding Career

    4. 8 Killer Tips For A Successful Executive And Assistant Partnership

    5. 3 Stages To Problem Solving For Administrative And Executive Assistants

    6. Qualities Of A Great Assistant

    7. A Secretary Vs An Executive Assistant

    8. Executive Assistant Time Management Tips

    9. How To Plan Business Travel & Business Travel Planning Checklists

    10. The Admin’s Guide To Organizing Digital Files

    The post Office Dynamics Top 10 Blogs For Administrative Professionals appeared first on Office Dynamics.

     
  • feedwordpress 16:00:38 on 2018/03/23 Permalink
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    Great Assistants Are In the Know 

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    Great assistants know

    It’s COOL to be an administrative professional because you are privy to information that other employees are not or you may be given a heads up on an upcoming change before other employees are told.

    When I think back to some of the executives I worked with as a strategic business partner, there were numerous occasions when they would share important information with me. That made me feel trustworthy and like a confidante. Often the information they shared was to help me be prepared for upcoming situations or events. It was great to be “in the know” so I could be proactive, take the initiative, and also not be caught off guard should another employee come and ask me questions about something they heard.

    There were times I was privy to financials which helped me look for creative ways to save money or leverage supplies and equipment. Yes, there were probably a few times I wish had not been told certain things but I knew how to protect information when I needed. That is also the COOL thing about being an executive assistant or administrative professional. . . you have to learn how to communicate in a way that you are being truthful, yet keeping confidences when necessary.

    Joan Burge

    Related Articles:

     

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    The post Great Assistants Are In the Know appeared first on Office Dynamics.

     
  • feedwordpress 17:30:24 on 2018/03/07 Permalink
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    What Assistant Certification Courses Are Best For You? 

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    Are assistant certification courses necessary?

    At Office Dynamics, we are noticing a tremendous amount of interest in executive assistant certification or administrative assistant certification courses or programs. We regularly see interest in our certificate-based designation programs, World Class Assistant™ Certification program or our Star Achievement Series® Certification and Designation curriculum. This proves assistants are getting serious about their career and training and HR departments are valuing continued education for this role.

    More and more, administrative professionals are asking my opinion on having a certification. I hear questions like, “Will this give me an advantage in the workplace?” “Will I get more money with a certification?” “Is certification for the administrative profession becoming a requirement in the business world?”

    I am pleased that there is an interest in this topic because I am working with some top-notch organizations who are thinking the same thing – as they look to the future and what they will require of individuals coming into their organization and want to make a career in the administrative field. The good news for you is I have a lot of opinions and facts to share with you. So let’s just begin; my ideas are in no particular order, except for the first one.

    Assistant_CertificationFirst and foremost, it is not a document, paper, degree, certification or designation that makes a world class or star assistant. I have seen many assistants who have a designation from a well-known association and are not star performers in their job. I have observed on the job, at their workstation (for 2 days), executive assistants who have been in the field for 20+ years and are not stars or have ‘prima donna’ attitudes; feeling they have no more to learn or they arealready at the top of their game. I have seen young people in the profession who are smart, bright and great administrative or personal executive assistants who are very successful. In fact, in the past week, I was surrounded by 4 young, bright administrative professionals who are truly going to be successful as they continue to mature in the profession and as individuals.

    Second, I believe in all training, learning, and education. It will not hurt you to have a certification and to a potential employer, demonstrates you take your profession seriously and like to learn. When I interview people for any type of administrative position within Office Dynamics, I always look to see if they have any kind of continued learning or education on their resume. Then I focus in on whether the interviewee has taken workshops or classes in the administrative profession.

    Related Posts:

    Ok, now that I have that off my mind…

    What is going on out there with assistant certification and career paths?

          1. I am working with a few very large organizations that are going to require an administrative certification or 2-year college degree in business administrative coupled along with administrative-specific training such as our Star Achievement Series®.
          2. Understand the difference between Certificate of Completion, Certification, and a professional designation. Normally, attendees receive a Certificate of Completion for attending a seminar, workshop, online course, even webinars and more. In most cases, Certifications are obtained through associations and meeting specific requirements. There are some special situations, though, as with our Star Achievement Series® course and World Class Assistant course. We offer a Curriculum-Based Certification and Designation. Both of these programs are a series or have multiple parts. Our clients “begged” me to figure out how this could be offered as more of their administrative employees attended either program. After a tremendous amount of research and discussions with the American Society for Training & Development (ASTD) (Update: now known as Association for Talent Development-ATD), I learned how Office Dynamics could offer this. In addition to attendance, there is a list of objectives students have to meet; students have to demonstrate newly-learned skilled in the class; obtain a letter from their leader stating the behavior changes observed in the workplace and more. These are “no fluff” classes, although we have great fun while learning.
          3. Be prepared for big changes in the future as employers realize their baby boomer executive assistants will be leaving the workforce in about 5 years; the administrative role has shifted tremendously in the past 10 years, and managers are technically savvy and become more independent. You will have to support leaders in a new way and the bar has definitely been raised.
          4. The need for interpersonal skills is at an all-time high and its prominence will grow. When you look for administrative classes, be sure to seek out these competencies. This role is not just about technical skill. Yes, you need to be tech savvy and learn the numerous programs. Just remember, behind the technology is a person. When you send an email, a person is opening that email. When you leave a voicemail, a person is listening to your message. Even when you IM, a person is reading it.
          5. Certification seems to have more prominence today as we daily see the interest in Office Dynamics classes that provide a certification.

          Bottom line… if I were interviewing you today, I would not require a certification or even initials after your name. It’s who you are and how you perform on the job. But since the world is now saying this is important, then a professional certification in the administrative profession could serve you well.

          What are your thoughts? Do you have an administrative designation or some special type of certification? If so, has it helped you in the workplace? Any suggestions for our readers?

    The post What Assistant Certification Courses Are Best For You? appeared first on Office Dynamics.

     
  • feedwordpress 16:45:43 on 2018/02/23 Permalink
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    When Is The Last Time You Thanked Your Assistant? 

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    When is the last time you thanked your assistant? Expressing your gratitude could increase your productivity.

    I was in California speaking to a group of administrative assistants at a large corporation when one of the assistants told me how much a compliment from her executive means to her. She said, “When my executive tells me I’m doing a great job, I want to do even more for him.” “I want to go the extra mile; produce quality work; take things off my executive’s plate.”

    It may seem like a small thing to you, but it carries a great deal of weight to your assistant. Try to remember to let your administrative or executive assistant know when she or he has done something that is to your liking or meets your expectations. It will go a long way.

    When was the last time you thanked your assistant? We’d like to know in the comments below. 

    What’s stopping you from taking the time to thank your assistant?

    We’ve shared some insights into some of the biggest draw-back in these related articles.

    Are you too busy for the most important partner in your office?

    Executives and Assistants are Struggling Today.

    Not sure how to express your gratitude? 5 Ways to say thank you to your assistant.

    Why do we care if you thank your assistant?

    Fun suggestions on where you can find your assistants strengths to compliment.

    121 Creative Ways To Reward Employees 

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    The post When Is The Last Time You Thanked Your Assistant? appeared first on Office Dynamics.

     
  • feedwordpress 17:07:03 on 2018/02/20 Permalink
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    Your Administrative Assistant Is Your Greatest Asset 

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    Your assistant is your greatest asset, or will be after you read this.

    In today’s fast-paced corporate world, many managers rely on the newest technology to help their company grow. Between e-mail, virtual assistants, smartphones, high-speed Internet connections and a host of other technological marvels, they mistakenly believe they are more independent than ever—making their own travel plans, managing their own Inbox, sending their own letters and scheduling their own meetings. In reality, however, these so-called independent managers have lost sight of the one asset that can truly impact the company’s bottom line: an empowered administrative assistant.

    Unfortunately many assistants (also known as administrative professionals) are not taken seriously. In order to make the most of your administrative professional and advance your company’s mission, you need to treat your assistant like a partner and develop their skills on a daily basis. Only then will they have the know-how and confidence to make decisions and take charge of challenges that arise during the day.

    Related: Assistants Speak Out, Their Biggest Struggles In Partnering With Their Executive

    Following are the top 4 ways to foster growth in your partnership with your assistant.

    1. Have regular meetings. Conducting daily or weekly meetings allows your assistant to gain a broader perspective of your company’s goals and what is currently going on in the organization. Attending these meetings also keeps your assistant abreast of upcoming projects and the status of existing ones. Armed with this knowledge he or she can intelligently answer questions for clients, follow-up on action items, monitor the progress of upcoming projects and also remind you of important tasks.
    2. Provide continual and constructive feedback. Many managers and executives neglect to give their assistant any kind of feedback—positive or negative. While they may be able to critique a specific project the person worked on, they’re hesitant to give an individual the praise or correction needed. If you want your assistant to grow professionally, you need to let her or him know how their performance rates with you.
    3. Be a mentor. While you may have an abundance of company information, such as brochures, web site content and catalogs, your assistant ultimately looks to you to teach her or him about the organization and business in general. You can help by mentoring on a regular basis. For example, when you make a decision, explain to your assistant why and how you came to your decision.
    4. Establish goals and state your expectations. Your administrative professional truly wants to help you look good. It’s difficult for this person to meet your expectations when you don’t clearly communicate them. To make your administrative assistant a greater asset to your business, clearly state what needs to be accomplished and why.

    No matter how advanced your office becomes, your administrative assistant will always prove to be your greatest asset. When you encourage your assistant to become a true work partner, you will become more productive.

    Joan Burge

    Underneath_It_All_assistantThis article is an excerpt from the book, Underneath It All: Postgraduate Level Revelations Lift Administrative Assistants to New Heights. Authored by Joan Burge, Founder & CEO, Office Dynamics International

    Related: Executives and Assistants Are Struggling Today

     

    EA_Guide_Store_Banner_assistant

    The post Your Administrative Assistant Is Your Greatest Asset appeared first on Office Dynamics.

     
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