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  • feedwordpress 17:51:49 on 2020/08/13 Permalink
    Tags: , , Interpersonal Skills,   

    Top 4 Timeless Skills for Assistants 


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    In an ever-changing world consumed by apps, devices, and software, most administrative assistants think that their experience can be measured by their technical savvy. While staying abreast of the latest tools of the profession is important, it takes a particular skill-set to navigate through the uncertainties thrown our way – timeless skills.  When I started…
     
  • feedwordpress 23:27:19 on 2020/07/20 Permalink
    Tags: , , Interpersonal Skills, interview advice, interview tips, , resume,   

    The Best Assistant Interview Tips 


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    Are you in the market for a new job? You’re not alone. Recent events have led to a rise in job seekers, which means more competition. So, how do you stand out in a saturated market in which employers are receiving resumes by the minute? In this blog, we will cover a few resume and…
     
  • feedwordpress 13:00:04 on 2019/08/14 Permalink
    Tags: , , , , , Interpersonal Skills, ,   

    Emotional Intelligence for Administrative Assistants 


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    I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!

    In our World Class Assistant course, we cover this topic and participants work on real work world case studies. They are scenarios that assistants can relate to. I reference Daniel Goleman for my classes and want to share this with you. Please quickly evaluate your level of emotional intelligence in each of the four dimensions.

    Daniel Goleman, author of Working with Emotional Intelligence says, “Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence.

    Daniel also says:

    False:

    • The common view is that emotions are things that happen to us.
    • Emotions don’t belong in business.

    True:

    • Emotions are an inner source of energy, influence, and information.
    • They are inherently neither good nor bad. It is what we do with emotions that make the difference.

    The 4 Dimensions:

    #1:    Self-Awareness (I know me.)

    • Recognize how your feelings affect your performance.
    • You are open to candid feedback.

    #2:    Self-Management (I manage me.)

    • Self-control.
    • Admit mistakes.

    #3:    Social Awareness (I try to know you.0

    • Pay attention to emotional cues.
    • Adapt communication style to compliment others.

    #4:    Relationship Management (I attempt to facilitate situations for a positive outcome.0

    • Step forward as needed, regardless of your position.
    • Model the change you expect from others.

    One of our top trainers, Julie Reed, has been teaching several of our World Class Assistant™ certification/designation courses. When I asked Julie, what were her favorite lessons from emotional intelligence, she shared the following:

    • I manage me. I am in charge of my attitude.
    • I choose to not react.
    • I am resilient; I practice positive self-esteem, and I chose to ignore the haters.
    • I am confident in my skills and aware of my weaknesses.
    • I stay true to my North Star.
    • I manage me – I hold myself accountable and, I mitigate risks to my reputation and build my credibility equity. This, in turn, has gotten me invited to the table, as an active participant, confidant, and leader.

    Which dimensions of emotional intelligence do you need to work on? Why not start today?

    Joan Burge

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    What it means to be a World Class Assistant™:

    • You’re a career-minded administrative professional looking to build powerful partnerships with your executive(s) and organization.
    • You’re a power player who wants to reap more rewards from your efforts – and you’re not afraid to do what it takes to get there.
    • You’re committed to the administrative profession as well as your career growth and you’re eager to demonstrate this.
    • You’re a high-performing individual who wants to succeed both in your professional and personal life.
    • You’re ready to have the kind of breakthrough experience that takes you off the sidelines and puts you right in the middle of the game.

    What are you waiting for?

    The post Emotional Intelligence for Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 17:15:07 on 2019/02/06 Permalink
    Tags: , , Interpersonal Skills, , ,   

    5 Reasons to Attend Office Dynamics World Class Assistant Course 


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    world_class_assistant_course

    There are many reasons why you should attend an administrative assistant certification or designation course but are those reasons right for you or are you still trying to figure out why you should a certification and designation course? Joan Burge, founder and CEO of Office Dynamics International is the creator of the World Class Assistant™ course and has helped men and women from around the world get their CWCA designation.

    Based on Joan’s experiences, conversations, and testimonials Joan has put together a short list of the top reasons why attending the Office Dynamics World Class Assistant™ course is a must for all administrative assistants and executive assistants.

    #1: Robust content. This course was created by Joan Burge, founder and CEO, Office Dynamics International. Joan has more than four decades of experience in the administrative and training industry, with an emphasis on instructional design. The course content is current, relevant, and vigorous.

    #2: Experiential learning means you retain what you learn. It is a fact that we retain information far longer and better by doing than just reading or listening. At the WCA live class, you will be fully immersed in your learning. No sitting on the sidelines. This means you have a far better chance of retaining information and changing behavior after your training.

    #3: Elite group. Stand out among the crowd. unlike other administrative certifications and designations which are awarded to tens of thousands of assistants, Office Dynamics’ CWCA designation has been awarded to 750 assistants. This means this designation stands out far above the crowd and so will you!

    #4: Intimate class size. The class is limited to 25 attendees thus creating a better learning environment. Attendees have ample time to practice newly-learned skills, work in teams, receive peer feedback, and experience exceptional networking.

    #5: No re-certification. You do not have to recertify for the CWCA designation. CWCA is a curriculum-based designation meaning the only way a person can obtain this one-of-a-kind designation is by attending the live course, demonstrating behaviors in class, and passing a quiz at the end of the class.

    Boost your confidence and career. Register today!

    Certification_Designation_Administrative_Assistants

    The post 5 Reasons to Attend Office Dynamics World Class Assistant Course appeared first on Office Dynamics.

     
  • feedwordpress 17:15:20 on 2018/11/08 Permalink
    Tags: , Interpersonal Skills, ,   

    Snuff Out the Burnout 


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    If you feel you are on the verge of stressing too much because of your job or even home life, take a step back. You might be burning out. Before it becomes full-blown, take these steps:

    1. Find time to play. Even if it means forcing yourself. People on the verge of burnout usually are spending less time with family and friends. They have trouble getting away from the workplace. If you can’t take a few days off, even just one day, in a relaxing environment with no computers, faxes, e-mails, phone calls or any thoughts of work, can help renew you. Try a technology fast on this day off to get the full benefit of rejuvenation.
    2. Set realistic objectives. If you are feeling snowed under at work, sit down with a boss and prioritize your projects. Categorize them and then attack!
    3. Use your support network. Everyone needs people inside and outside of work to turn to for support, encouragement, and candid feedback. Most important are those folks who laugh with you and are true friends.
    4. Keep your options open within the Company. People who burn out usually feel they do not have a way out of a situation. Update your resume and be prepared to talk about your accomplishments in the past five years and what you can contribute to the organization. Determine areas within the company that you may contribute to.

    Other tidbits:
    * Plan a vacation or quick getaway

    • Sign up for regular, non-work activity during the weeks that makes you leave the office early.
    • Subscribe to publications that have no relationship to your profession.

     

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    The post Snuff Out the Burnout appeared first on Office Dynamics.

     
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