Tagged: Executive And Assistant Partnership Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 16:15:38 on 2018/10/09 Permalink
    Tags: , , Executive And Assistant Partnership, , ,   

    Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel! 

    Tips_for_the_Tourist_in_All_of_Us_The_Savvy_Admin’s_Guide_to_Travel!

     

    I have been hosting the Annual Conference for Administrative Excellence for 25 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant, in Las Vegas. I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas.

    Since I travel most of the year and every trip is an adventure, many of the things I hear attendees complain about are typical, yet they appear to be larger than life to the attendee. What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation. It will certainly reduce any travel stress you may experience.

    First and foremost: No trip is perfect! You must expect the unexpected and go with the flow. Adapt quickly and bring lots of reading materials for downtime at the airport.

    Town Cars vs. Taxi:
    Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). I travel to many cities where a town car is not much more than a taxi and it is safer travel. Plus the town car is usually very professional, assists with your bags and pampers you by providing water, newspapers, and mints and shares good information about what to do in town, where to eat, where not to go. As a woman traveler, my safety is the #1 value I hold highest and I am willing to pay more for feeling safe.

    Hotel Shuttles:
    You need to find out if that hotel shuttle has specific times airport pick-up times. Does that schedule fit with your arrival? Or if it is a half hour out from your arrival time, is it worth it for you to sit around the airport and wait? It depends on what you need to do upon your arrival. Do you have lots of free time? Or do you need to get to your hotel, quickly unpack, and get to a meeting? It also depends on whether your flight arrived on time or not.

    Share Ground Transportation:
    Sharing a taxi or town car with other attendees from your organization may be a cost-effective alternative. Be organized and schedule your flights where you arrive within 15 or 20 minutes of each other or travel on the same flight. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. It takes being proactive and organized.

    Download Our Free Comprehensive Business Travel Planning Checklist Here.

    Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food. However, with that said, the hotel staff are people and people are not perfect. Equipment does burn out or needs maintenance. This is just a simple truth. Fire alarms inadvertently go off while you are in the shower! Air conditioners stop working. Walls are thin and you can hear the person in the other room talking. Guests will be outside your bedroom door at 11:00 p.m. laughing and showing no consideration that you have to get up at 6:00 a.m. for a full day at a conference or training.

    While it is upsetting when these things happen, and you may have been traveling all day only to arrive late, your room is too cold or too hot, you have not eaten all day, and your luggage did not arrive . . .

    • Remain calm.
    • Call the front desk from your hotel room phone and state your issue.
    • If you do not get a satisfactory response within 10 minutes (the repair person or a call that they are being dispatched), call the front desk again. Request to speak to the “Manager on Duty.”
    • For repairs such as burned out light bulbs, be aware that hotels often change them during the day while the cleaning staff is servicing your room. Simply report it and go on about your schedule.
    • Do not sit in your room waiting! The engineers often come into the room while I am at dinner or off to my training session.
    • Request a credit or $20.00 off your dinner if they have really messed up! Be assertive in a professional fashion.

    Ambiance: Hotels, restaurants, and spas spend thousands of dollars planning an ambiance that will please you. Most hotel rooms create an ambiance with lighting that is not as bright as you are used to at home. You may find the task light at the bedside table or desk area is necessary in order to enjoy reading in bed or to check emails at the desk. Hotels are designed for the vacation traveler even though the majority of their business is the business road warrior.

    Be flexible and remember to savor the unfamiliar and find the joy and beauty in it. You can also sink into a deliciously deep tub for a long soak; enjoy the marble shower or the marvelous scenery, not to mention the lighted makeup mirror! Or if these are not provided (find out ahead of time), then bring your own makeup mirror or little reading light.

    Expect the unexpected:
    When traveling, you must expect the unexpected. Perhaps your flight is delayed or overbooked. Perhaps you miss the shuttle, your baggage is delayed or lost; the hotel room is not quite ready when you arrive. This happens to every traveler at some point. When it happens to you, how will you respond?

    • Remain calm! (Again, we’ve all witnessed the cranky traveler – you don’t want to be that person.)
    • Prepare: pack a good book or your MP3 player so you can entertain yourself during downtime.
    • Consider it a learning experience that will help you know how best to help your executives when someday it happens to them!
    • Use your administrative skills and a winning attitude to find the joy in that unexpected moment, no matter what.
    • Remember: people are human and mistakes sometimes happen.
    • Keep a positive outlook throughout the unexpected experience. It feels much better than going through it any other way!

    Happy travels!

    joan_burge_signature
    Travel tips provided by Nancy Fraze.

    Download Our Free Comprehensive Business Travel Planning Checklist Here.

    The post Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel! appeared first on Office Dynamics.

     
  • feedwordpress 15:41:09 on 2018/08/23 Permalink
    Tags: , , Executive And Assistant Partnership, , , ,   

    Understanding the Stages of Growth 

    This infographic is created from the Executives & Assistants Working In Partnership: The Definitive Guide To Success, by Joan Burge.

    To better understand the people side of the partnership equation, it’s helpful to first understand the stages of growth. Below is a slightly adapted excerpt from Joan’s Star Achievement Series® training.

    Please feel free to comment and share with your friends or colleagues. To save the photo, right click and select Save Image As.

    To order a copy of the Executives & Assistants Working In Partnership: The Definitive Guide To Success, CLICK HERE.

     

     

     

     

    The post Understanding the Stages of Growth appeared first on Office Dynamics.

     
  • feedwordpress 10:30:32 on 2018/08/21 Permalink
    Tags: , Executive And Assistant Partnership, , ,   

    Manager Support 

    Two to Tango

    You and the person you support make up a team, even if it’s a small team. There are three stages in a team relationship. The first is learning to work together. Within that stage, each person tries to understand the other person’s work habits, communication style, and attitude. It’s a getting-to-know-you stage.

    The second stage revolves around partnership development. That encompasses knowing each other on a deeper level, such as knowing each other’s work values, specific likes and dislikes, the scope and depth of each other’s jobs, working in concert and seeing differences as assets vs. liabilities to the team.

    The third stage and probably the most rewarding one; I call synergy. It’s when two people click in spite of having different views and opinions. It results in anticipating the next step before your work partner tells you what it is or anticipating the next question he or she is going to ask.

    In this chapter, we’ll focus on the earliest stages. Stage three is often a by-product or, bonus, which comes from honing the other two stages.

    Keep Dancing

    In over 27 years of working with, interviewing, and coaching executives and office staff, I have realized that stellar teams work at building and maintaining a good relationship. They build it step-by-step and continuously monitor that relationship. There are very few teams enjoy instant rapport and work in unison. Whether you work together for one month or one year, it’s rewarding to create a star team. It makes work more enjoyable, reduces stress, and benefits the entire organization.

     

     

    This excerpt is from the book, Become An Inner Circle Assistant by Joan Burge. This is available for purchase at the Office Dynamics Success Store.

    The post Manager Support appeared first on Office Dynamics.

     
  • feedwordpress 17:00:55 on 2018/06/20 Permalink
    Tags: , , Executive And Assistant Partnership, , , , , , ,   

    Office Dynamics Top 10 Blogs For Administrative Professionals 

    top_10_blogs

    Last week Office Dynamics sent an email to all of our subscribers saying, “Thank you,” and we also provided the Office Dynamics Top 10 Blogs For Administrative Professionals. We would like to make that message available to our social media and blog followers as well because you are part of this great family we have. Enjoy and once again, THANK YOU!

     


     

    Office Dynamics International has and always will be focused on YOU. Your training, your education, your professional advancement, and your overall well being is important to us.

    It is because of you that we are able to help and provide information to so many people and we just want to say THANK YOU!

    And as a thank you, we decided to provide you with our Top 10 Most Read Blogs. These are the 10 most popular blog posts that your peers in the industry (and outside the industry) have chosen to read.

    Please enjoy and feel free to comment on the posts and share them with your colleagues. If you wish to subscribe to the blog, please enter your email address in the subscribe section that is located at the top right of each blog post.

    Thank you so much,

    The Office Dynamics Team

     


     

    1. 9 Ways to Improve Your Organizational Skills

    2. Coping With Conflicting Priorities

    3. Why Being An Executive Assistant Is A Rewarding Career

    4. 8 Killer Tips For A Successful Executive And Assistant Partnership

    5. 3 Stages To Problem Solving For Administrative And Executive Assistants

    6. Qualities Of A Great Assistant

    7. A Secretary Vs An Executive Assistant

    8. Executive Assistant Time Management Tips

    9. How To Plan Business Travel & Business Travel Planning Checklists

    10. The Admin’s Guide To Organizing Digital Files

    The post Office Dynamics Top 10 Blogs For Administrative Professionals appeared first on Office Dynamics.

     
  • feedwordpress 20:42:18 on 2018/06/08 Permalink
    Tags: , , , , , Executive And Assistant Partnership,   

    When is it too soon—or too late—to thwart bullying? 

    admin_advice

    Each month we feature a question from our friends at Business Management Daily’s Admin Pro Forum. Please enjoy engaging in a conversation about this month’s question.

    Question: “I’ve told myself that if my boss takes a very bullying tone to me again, I’ll speak up about it. But in the heat of the moment, I tend to weaken and not defend myself from it. If I confront him directly, should I come back to his office sometime after it’s over and we’ve both settled down, or deal with the issue right away and risk an escalating argument? Should I report his actions to someone immediately after it happens, or should I wait till I cool down so I get a better perspective and have notes? It’s not so much a question of if I try to put an end to what I think is bullying; it’s when.” – Anonymous Admin

    Feel free to leave your response below!

     

    training_program_for_administrative_assistants

    “Of all the programs offered by other training companies that I’ve attended, World Class Assistant™ was much more comprehensive and intense. This program is head and shoulders above the rest!” – Jennie

    The post When is it too soon—or too late—to thwart bullying? appeared first on Office Dynamics.

     
c
compose new post
j
next post/next comment
k
previous post/previous comment
r
reply
e
edit
o
show/hide comments
t
go to top
l
go to login
h
show/hide help
esc
cancel