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  • feedwordpress 13:17:37 on 2017/03/17 Permalink
    Tags: , , , , , , , Etiquette, , , , , , , , ,   

    Developing Your “Wow” Factor 

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    Some assistants have it. Some assistants don’t.

    What is it, you ask? That intangible, invaluable “wow” factor.

    Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor. It has nothing to do with your title or pay grade; it’s about who you are as a professional.

    The wow factor is a term we use in the World Class Assistant™ certificate program to describe the powerful executive presence that the most successful administrative professionals exude. These assistants know how to command a room. They remain poised even under the most intense pressure. They know how to make intelligent decisions on-the-spot.

    In short, they possess abilities that make others say, “Wow!”

    As a result, these assistants enjoy an increased level of respect and even reverence. People look up to them and listen when they speak. People ask for their opinions and guidance. People trust them. They are World Class Assistants.

    Hopefully, you’re reading this and thinking, “Yep! That’s what I want!” If that’s the case, we have a few recommendations to help you get there.

    Build Exceptional Competence
    Your core abilities are the foundation. You have to be an expert at what you do. The wow factor isn’t all about the exterior. It’s what’s inside too. You can’t have it if you don’t first have the skills to do your job exceptionally well.

    Refine Your Professional Style
    Your physical presence is a big part of the wow factor. How you present yourself, your style and your overall look create your total package. There are many elements to consider: how you dress, your body language, your facial expressions, your gestures, and more. Learn to observe the successful people around you and mirror their example. But don’t forget to incorporate your own unique touches too!

    Monitor Your Speech
    Your voice is a critically important tool for communication. It can either enhance your wow factor or detract from it. Listen to your tone, as well as the words you are using. Do you sound authoritative, composed and enthusiastic? Or do you sound scattered, timid, and weak? Others can pick up on things that are subtly hidden in your voice. Remember that the wow factor can be both seen and heard.

    Embrace Serenity
    When things fall apart (which they frequently do in the business world), some assistants fall apart too. They lose all perspective and let their stress filter into every interaction and behavior. But assistants with the wow factor are viewed as a port in the storm. They’re steady, clear-headed and focused, even when others are not. They have peace and serenity because they know, whatever happens, they have the ability to meet any challenge head-on.

    This wow factor idea comes from our World Class Assistant™ Certification and Professional Designation program. If you’re looking to really develop and leverage your own unique wow factor, this “high-end boot camp” might be the perfect next step in your career evolution. The only curriculum based designation specifically for administrative professionals, this program is designed to help you develop the skills required to really WOW your executive(s).

    We know that investing in a comprehensive training program like World Class Assistant is a big decision. That’s why on March 29, 2017, Joan Burge will be hosting a live Q & A session to address your questions and help you decide if it’s the right fit for you. We hope you’ll join us to learn more and have some fun!

    Register Today

    The post Developing Your “Wow” Factor appeared first on Office Dynamics.

  • feedwordpress 09:57:51 on 2016/12/15 Permalink
    Tags: , , , , Etiquette, gifting at the office, gifts for co-workers, holiday party, office celebration, office christmas party, office gifts, perfect gift, presents at the office, ,   

    The Perfect Gift for Everyone in Your Office 

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    Happy cheerful colleagues celebrating christmas party in office smiling giving presents.

    Every year, managers and human resources professionals like you struggle with the same issue: what to give their employees for the holidays. You’ve seen the looks on your employees’ faces when they all open the exact same pencil set or company tote bag and you don’t want to repeat that ever again. The question is, how do you find something personal, but still workplace appropriate, for each individual employee? With this handy shopping guide, all you’ll need to know is one interest or hobby and this year you’ll be handing out gifts that will put everyone in the holiday spirit.

    For the Outdoorsy Type

    Have a coworker who spends every weekend hiking in a different state park or every fall counting down the days until hunting season? Outdoorsy people can be pretty particular about their gear, so save yourself the guesswork and get a gift card to a reputable outfitter like Cabela’s.

    For the Philanthropist

    For the person who truly doesn’t want a gift, consider a gift card to a micro-lender like Kiva. He can then pick the person he’d like to invest in by project and country. The best thing about it is that once the loan is repaid, it can be reinvested in another deserving borrower.

    For the Traveler

    A great gift for the employee who loves to travel is the Scratch Map Deluxe, a scratch-off wall map that will let her show off everywhere she’s been as well as plot her next adventure.

    For the Writer

    The aspiring writer in the office will appreciate an adorable “Choose Your Weapon” pen pouch from Etsy and a trio of moleskin notebooks.

    For the Sports Fan

    Give the sports fan in your office access to the latest in-depth sports news with a membership to ESPN’s Insider. With this membership, he’ll also get a subscription to ESPN the Magazine.

    For the Bookworm

    Have an employee who has his nose in a book the minute he’s on his lunch break? Grab a gift certificate to a local used bookstore or delight him with a Jane Eyre Bookshelf Bandit tote bag (bonus: a book is donated to a community in need for every tote sold).

    For the Music Lover

    The music lover in the office will never run out of new music to listen to with a subscription to a streaming service like Pandora or Spotify.

    For the Foodie

    For the employee who comes in every Monday morning talking about the new restaurant she tried or her latest culinary concoction, try a fabulous Charted Cheese Wheel print from Pop Chart Lab or a gift card to her favorite local restaurant.

    For the Beer Drinker

    Bringing alcohol to the office might not be appropriate, but a membership to a local beer CSA (or CSBs, as they are sometimes called) will thrill the beer lover in the office. No CSB? Look for tickets to a beer tasting event or brewery tour.

    For the Tech Geek

    Grab your techie a geek-chic Nerd Herder Gadget Wallet to keep his headphones, charging cords, flash drives, phone, cash and cards organized and close at hand.

    For the Movie Lover

    Every movie lover will appreciate a gift card to a local movie theater, but if you want something a bit more personal, search for a creative print of her favorite movie on Etsy.

    The post The Perfect Gift for Everyone in Your Office appeared first on Office Dynamics.

  • feedwordpress 22:30:06 on 2016/12/05 Permalink
    Tags: , , , , , , books for assistants, , , , , Etiquette, , gift giving, , , negative coworkers, , , , , , , , , ,   

    12 Days of Christmas Webinar: Question and Answer with Joan Burge 

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    We’ve been having a holly, jolly, super fun and festive time with our 12 Days of Christmas Webinar Series event. In this Day 3 webinar we wore our ugly sweaters and took questions from our live audience about the administrative profession. There were far more questions than we had time for but we’re happy to continue answering them here on our blog as well as on Facebook in our Live Broadcasts. Here’s a listing of the questions we addressed today. 

    Where to watch us answer the questions we didn’t get to in the live event: Office Dynamics Facebook Live

    Special offer from this webinar

    Grab Bag $10

    webinar deal 3


    Important Webinar Links

    The post 12 Days of Christmas Webinar: Question and Answer with Joan Burge appeared first on Office Dynamics.

  • feedwordpress 20:16:47 on 2016/10/03 Permalink
    Tags: , , Etiquette, , , , thank you, thank you notes, thanks,   

    Take Time to Say Thank You 

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    Today, I want to talk about taking time to express your gratitude to others, whether you personally know them or not. This has come to light for me because, in the past 2 weeks, Jasmine and I have received personal handwritten notes, little gifts, cards, letters and emails of gratitude from people whose lives we have touched and didn’t even know it. One note was especially touching as the woman told us about a horrible car accident she was in and the difficult time she went through in therapy learning how to walk, eat and talk again. Can you imagine? She went on to say that it was Monday Motivators and our webinars that started getting her brain in gear. Wow!

    It means so much to me when someone takes time to write a note of gratitude. It makes me feel really good to know I have touched someone’s heart and soul. I, too, can think of many people who have influenced my life and they didn’t even know it until I wrote a thank you note.

    Who are you grateful for? Who has helped you in your career or even just on a project? Think of the people at work who have been kind to you; have spoken up on your behalf; been your champion or friend. What about the people who help you get your job done such as in the mail room? What about the janitors in your building or the security guard? Do you ever tell them thank you? Words of gratitude go a long way plus giving thanks is very good for your health.

    This week, please acknowledge at least 1 person a day for whom you are thankful. And write at least one thank-you note on a card in your handwriting. I can’t tell you how much it means to know that someone took time out of their busy schedule to write a note versus sending a quick email.

    We don’t need to wait for Thanksgiving to give thanks. It can be an everyday event.

    Joan Burge

    Founder and CEO

    Learning At Sea, A journey-based learning immersion experience:


    The post Take Time to Say Thank You appeared first on Office Dynamics.

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