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  • feedwordpress 09:00:06 on 2019/12/30 Permalink
    Tags: Bad Hires, , Employees, Firing, , , , , , ,   

    How to Prevent A Bad Hire For Your Great Company 


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    Bad hires are expensive. They take up staff time and may sour relationships with customers or clients. Replacing them means the expenses of recruiting and onboarding their replacement. The alternative—shuffling them from one position to another—brings even more problems. With enough bad hires floating around, great organizations quickly become mediocre.

    Here are some of the top ways to make sure your hiring practices bring in skilled people who fit well within your organization and team:

    Don’t rush. The most important way to prevent a bad hire is to take your time. In a recent CareerBuilder study, 43 percent of respondents said they had made a bad hire because they needed to fill a position quickly. Even if an open position is taxing your team’s resources in the short run, weigh that factor against the overall morale, culture and productivity of the organization. Don’t hire until you are sure you have the right candidate.

    Know what you want. Have a clear understanding of the position’s responsibilities and cultural fit, and make sure they’re communicated clearly. At every step—from the job description through the interview process, be up front about the role and the organization’s values.

    Ask smart questions. Formulate questions ahead of time that explore ability, potential and fit and that will give you key insights into how well each candidate fits within the position and team. Elon Musk routinely asks interviewees to recall a problem they solved and explain how they arrived at each step along the way. The more detailed the answer, Elon explains, the more it shows that they really thought through the problem.

    Look for the right person, not just the right skills. Companies committed to good hiring practices emphasize personality, cultural fit, and diversity. Ask your current employees how best to attract candidates with passion and initiative—those with the willingness to learn, to ask questions and figure things out.

    Assess skills. Include a sample task or skills test in the hiring process. These assessments not only ensure that candidates actually possess the skills they claim to have but also help them gain a more detailed understanding of the work they’ll be doing.

    Look at the long term. The best hiring decisions are not short-sighted. Beyond considering what a candidate can do now, foster long-term stability by looking at the potential they bring for advancement and growth within the company.

    Include subject-matter experts on hiring teams. Especially for critical positions that require technical proficiency, involve subject-matter experts who can ask specific questions to determine the potential hire’s knowledge and skills. Bring in an outside resource if necessary, especially for critical roles.

    Always check references. This is a critical step, but some recruitment processes fail to follow through. You can learn a lot from reference checking, and it’s important to listen to what is being said and how it is said.

    The good news is that getting the hiring process right isn’t that difficult. Even if you have struggled in the past, take comfort in knowing it’s a skill you can learn.

    Lead from within: Organizations that make the investment to best practices in recruitment and hiring gain the best people.

     


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: istockphoto

    The post How to Prevent A Bad Hire For Your Great Company appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:44 on 2019/11/26 Permalink
    Tags: , , Employees, , , , , , , , ,   

    How to Make Every Day Employee Appreciation Day 


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    Many of the organizations where I coach hold an annual employee appreciation day. The leadership team presents employees who have had significant accomplishments or anniversaries with some form of recognition. Then they say something about how important every member of the team is and go back to their offices, satisfied that they’ve taken care of employee appreciation for another year.

    To be honest, it’s a horrible idea. Showing appreciation is good, but showing it only once a year is a problem. I believe employee appreciation should happen every day.

    When was the last time you told your hard-working team that they’re doing a good job and that you appreciate them? If you have to think about it too much, you’re not appreciating them enough.

    If you want your best employees to stay, your cost of staff turnover to be low, and your leadership to thrive, you need to show appreciation—not with a few trite phrases of gratitude at an annual event, but with daily expressions of how much you value them. To help you get started, here are 25 ways to show your appreciation and gratitude:

    Make a drive-by connection. One of the best ways to let people know you value them is to make a spontaneous stop by their office or desk and just ask, “How are you?”

    Treat feedback as a gift. Feedback is important. To be effective, though, it should never be treated as criticism but as a gift, where the person understands you are telling them something because you care about them.

    Give an ambassadorship. Invite an employee to represent your department or organization at an event they typically wouldn’t have a chance to attend.

    Encourage special projects. Give people an opportunity to work on special projects beyond their regular responsibilities and help them achieve success.

    Have a “cheers from peers” time. Give people a chance to call out positive things about others who are doing great work, building camaraderie and bringing outstanding performance to your attention—and everyone else’s.

    Extend an invitation. Invite your top performer to join your executive team meeting to meet senior leadership and open a new perspective.

    Establish mentorship. Arranging mentors for interested employees shows your investment in their success.

    Ask for ideas and opinions. Appreciation isn’t just a reward system. It should be built into the organizational culture. One way to do that is to give your employees real choices and actual voices.

    Write a note. Send handwritten notes—not an email— telling people that you appreciate them and thanking them for their work.

    Broadcast your thanks. Send a companywide email praising your employees for a job well done.

    Be specific. Don’t just say “thank you for all you do”—let people know exactly what you appreciate about them. Be as specific and detailed as possible.

    Host a lunch and learn. Give people a chance to spend time together informally and learn about something of interest that isn’t necessarily related to work.

    Encourage continuing education. Send people to classes and seminars, help with tuition (or pay it completely)—when you help people keep learning you help them advance their careers.

    Invest in their health. Make it clear that you want your employees to take care of themselves, in and out of the workplace. Consider gym memberships, step challenges, healthy snacks.

    Let them have a say. Create an employee survey to learn how people would most like to be recognized and appreciated.

    Renovate your break room. Make it a welcoming place to truly get away from work and refresh.

    Personalize recognition. Find out what people like, learn their interests and hobbies, and provide recognition in a way that benefits them personally.

    Remember their birthday. Give employees a day off they can use on their birthday or whenever they want.

    Recognize work anniversaries. Reward people who stay with the company and provide public recognition.

    Hand out gift cards. One of my clients hands out gift cards, and their employees truly appreciate it.

    Write it up. Feature your employees’ success stories in your company newsletter or blog.

    Send a video. Create an appreciation video for your employee with a thank-you message from your CEO.

    Give a social media shout-out. Post photos of your employees on social media and brag about their achievements. Don’t forget to tag them!

    Bring on the food trucks. it’s a fun perk that breaks up the usual brown-bag lunch.

    Give tickets for an exclusive event. Reward your employees with hard-to-obtain tickets.

    Some leaders take for granted that employees are there to do the work tasked to them, and think that because it is expected, there is no need for a thank you that is far from true.

    If you want to keep your employees happy, engaged and productive, you need to let them know that their hard work is recognized and appreciated—not just once a year, but every day.

    Lead from within: Employee recognition is the foundation of employee satisfaction and leadership gratification.


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Make Every Day Employee Appreciation Day appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:39 on 2019/10/15 Permalink
    Tags: Employees, , , , , , , , , Workplaces   

    7 Quick Ways to Make Your Employees Happy at Work 


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    We all want our employees to be happy at work. But there are days when nothing seems to be going well and everything seems to be going wrong. Every leader has to guide their teams through off days and bad weeks, and sometimes through more serious long-term difficulties.

    What we do in those circumstances as a leader matters greatly. Here are some of the most effective steps you can take:

    Lend a listening ear. A lot of people do a lot of talking, but not nearly as many are listening. Listen to people when they speak, and don’t automatically respond. Allow people to express themselves—give them the time and attention they need to vent, speak and express what is on their mind. The best way to motivate people is to let them know you hear them.

    Give compliments. The quickest way to make your employees happy at work is by giving them a sincere compliment about a recent accomplishment. A lot of us tend to take things for granted. Be generous with compliments— be sure you let people know how much their time and effort mean to you.

    Invest in people. There are all kinds of ways to invest in your employees. You can offer them time off to study, take a course or learn a new skill; you can hire them a coach; you can send them to a conference or retreat. Investing in your employees pays off twice, because they learn something new (which they can often pass along to others on the team) and because it shows you believe in them.

    Express gratitude. The employees who thrive at work are the ones who know their contributions have meaning and are making a difference. When a leader expresses gratitude for the ways their work matters, employees stay engaged and excited. Always, always thank your employees. What may feel like a small word or gesture of gratitude to you may be much more significant to the one who receives it.

    Offer encouragement. There will always be tasks to complete and actions to take and stress to be had. The best thing you can do as a leader is to let people know you believe in them. A word of encouragement during a failure means more than an hour of praise after a success.

    Celebrate wins. The best leaders understand the importance of celebrating wins—large and small. The more you praise and celebrate the wins, the more there wins there are to celebrate.

    Provide support. More than half of people who leave their jobs do so because of their relationship with their boss. Smart leaders make sure to provide support, guidance, and coaching and to challenge people. They understand that to truly support someone means not just reaching out a hand but extending an arm. When you help others achieve their goals, you’re achieving as well.

    There’s no end to the things you can do to help keep your employees happy at work. The better you get to know your team, the better you can find the things that work for them. But with any team and circumstance, these suggestions are a good place to start.

    Lead from within: Focus your attention on your people and watch your employees be happier and more productive, engaged and enthusiastic about themselves and the work they do.

     


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.
    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post 7 Quick Ways to Make Your Employees Happy at Work appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:55 on 2019/09/17 Permalink
    Tags: , Employees, , , , , , ,   

    6 Reasons Your Best Employees Can Lose Their Motivation 


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    Employees require a certain amount of energy and motivation to be engaged and feel fully committed at the workplace.

    According to a recent study of 1.2 employees at 52 organizations, most of them Fortune 1000 companies, there’s cause for concern. Most employees start out with high levels of engagement and enthusiasm, the study finds. But after six months on the job, their morale declines sharply—and it continues to deteriorate for years.

    If you’re losing good employees to apathy and disengagement, it’s critical that you regain their enthusiasm. Otherwise, you stand to lose your best people—the ones who will always have options—as they head for your competitors, leaving you with the dregs.

    Poor employee engagement and retention are leadership issues, and it takes leadership to fix them. And that process begins with knowing what employees need that they aren’t getting. Here are some of the most common issues:

    Lack of autonomy If your smartest and most talented employees are not allowed to make decisions on their own, if everything has to be decided from top down, they’ll quickly lose their motivation. Empower them to make decisions and have faith in their judgment.

    Lack of professional development. Opportunities for learning and development are an instant boost to employee motivation—especially among the best. Employees like to feel that they’re are expanding and refining their skills. Providing opportunities for people to attain new knowledge and share it with others is one of the best ways to revitalize a stagnant workplace.

    Unrealistic workloads. It’s important to keep expectations and demands reasonable. If your employees feel pressured to work longer, stay later, and work most weekends, they will soon become disillusioned, stressed and lacking in motivation. On the other hand, an employee whose workload is too light or not varied enough may quickly lose interest. Set reasonable, realistic expectations and check in from time to time to make sure workloads are still where they should be.

    Lack of flexibility. If your workplace doesn’t honor work-life balance, even the most enthusiastic employees will burn out before you know it. Encourage time off, flexible work options and other solutions to keep employees happy and focused.

    Lack of communication. Communicate to your employees, and do it often. Because not only does clear communication throughout the organization make for an efficient workplace, it also has a major impact on employee morale and confidence.

    Feeling undervalued. An employee who feels that their efforts are not recognized or appreciated will soon begin to lose energy and commitment. That’s why it’s so important to celebrate successes and give credit where it’s due. Try to make sure that every achievement and effort is rewarded, even if it’s just with a simple thank you.

    Leaders are often surprised that their best employees are demotivated—and even more surprised when they leave—but if the issues listed above aren’t being handled well, it’s only to be expected.

    The signs are always there when there’s a problem; the questions for you as a leader is whether you’re watching and what you’re going to do about it.

    Lead from within: To retain and keep your best employees, do what it takes to keep them motivated and inspired.

     


     

    #1   N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockphoto

    The post 6 Reasons Your Best Employees Can Lose Their Motivation appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:45 on 2018/09/18 Permalink
    Tags: , Employees, , Important, , , , ,   

    10 Ways to Make Your Team Feel Appreciated and Important 


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    Whatever we learned about leadership even a decade ago is outdated. Under the old model, leaders made all the decisions and the rest of the team went along.

    Today the concept of employee empowerment is changing the game. Giving front-line employees the authority to make decisions once reserved only for managers and leaders brings them a sense of ownership and gives consumers the experience of a responsive, caring organization.

    Here are some ways to make your team feel appreciated and important under the new model:

    Offer them safety. People will entrust their future only to someone they consider reliable; they want to know they can count on someone trustworthy, someone who will have their back when things go wrong . if you want to empower your people make them feel safe.

    Speak with kindness. It takes wisdom and determination to lead others not through power and authority but by inspiring and motivating them with words that are both truthful and kind. Kindness makes anyone feel valued and respected.

    Accept them for who they are. We have an all-too-human inclination to judge others, and overcoming it can be difficult. But the best leaders are those who don’t judge but unconditionally accept others, with all their strengths and weaknesses. It’s an approach that raises people’s self-esteem, reinforces their self-image and makes them enthusiastic members of the team.

    Demonstrate that you trust them.  Let them make decisions that matter and can impact the company. Verbal appreciation is important, and bonuses and other perks are always welcome—but ultimately, showing someone that you trust their opinion and expertise is the most valuable form of appreciation you can give.

    Be available and accessible. Adopting an open-door policy shows that you care about your team by being available and accessible enough that  they can always come to you with their input and insights. Let them know their opinions are valued and appreciated. Whether you regularly walk around or simply leave your door open, show your team that you’re there for them.

    Appreciate their efforts. Many leaders appreciate people for obtaining results, but the best kind of leader appreciates people for their effort. Letting your team know they’re doing a great job will not only ensure they continue to produce high-quality work but also increase their satisfaction.

    If you want to speed processes and still produce quality materials and services, focus on making your team feel appreciated and important. In return, they will reward you with hard work and loyalty.

    Lead from within: Leadership at its core can make or break teams. As a leader, you have the power to make people feel important and appreciated or overlooked and ungrateful. It’s your choice.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: Getty Images

    The post 10 Ways to Make Your Team Feel Appreciated and Important appeared first on Lolly Daskal.

     
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