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  • feedwordpress 08:00:50 on 2020/10/13 Permalink
    Tags: , , Crisis Management, Disengaged Leader, , , , , , , ,   

    How to Work With A Leader Who is Disengaged 


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    A disengaged employee may be unproductive and ineffective, but a disengaged leader can do real damage. Those who work with disengaged leaders often feel disappointed and frustrated, even if they’re otherwise satisfied with their jobs.

    So how can you do your best when you’re working for a disengaged leader?

    First, it’s important to try and understand the origin of the disengagement in the leader’s situation and perspective. That means putting yourself in their shoes for a time. Many disengaged leaders fall into one of a few categories, and the best response for each is a bit different:

    They’re responding to an external issue. If it’s a recent development, especially if it was also sudden, it may be related to something situational, like an illness or family crisis. Ongoing disengagement is a different issue and may be related to an issue like substance abuse or long-term stress. Ask others about their perceptions, being clear that you’re coming from a place of concern, not a desire to gossip or denigrate. Many leaders are unwilling to talk about a personal issue with a subordinate, but you can still demonstrate a spirit of caring. If you’re in a position to do so, make sure that everyone on your team—including your leader—has access to information on mental health resources.

    They simply don’t know how to engage. Your leader may just be an introvert or someone for whom engagement doesn’t come naturally. The best way to engage an awkward leader is by taking the initiative. You may be able to open the door a bit, and by modeling engagement you set a good example for the leader and for your coworkers.

    They’re focused on the strategic side of leadership. Your leader may be drawn to the strategic elements of their position—things like decision-making and crafting policy—rather than directly managing people, and they avoid the part of their job that they consider too draining. Engage this type of leader with small interactions instead of long exchanges to show them that being with people doesn’t have to be overwhelming.

    They’re self-centered. Ego-driven leaders rarely look beyond their own needs and interests. If it’s not about them, they’re not interested. They’re among the most frustrating leaders to work with for a number of reasons, but it may be possible to exert a positive influence on them if their indifference and sense of entitlement aren’t already too ingrained. You may need to feed their ego to get anything accomplished, but you can help compensate for their shortcomings and set a good example for others by making sure you’re quick to give credit and encourage others.

    A disengaged leader is a serious problem. And like any serious problem, it requires careful assessment and an action plan.

    Lead from within: If you’re working with a leader who is disengaged, try to engage them. Speak from the heart and show them what true engagement feels and sounds like.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Work With A Leader Who is Disengaged appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:56 on 2020/09/29 Permalink
    Tags: , , Crisis Management, , , , , , , , ,   

    What Leadership Skills Will Be Needed In the Future 


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    It may be hard to think about the future when the present is so challenging, but in times of great change and uncertainty it’s more important than ever to stay a step—or several steps—ahead in your preparation. These are the skills you should be cultivating now to be successfully as a leader for the future.

    A positive attitude toward change. Leaders of the future will need to be optimistic by nature and positive about change, because everything around us is likely to remain uncertain and complex for some time to come. Leaders won’t have the luxury of allowing themselves to become overwhelmed or immobilized; they must maintain an optimistic mindset as things around them remain unsure.

    A communication style that brings clarity around complexity. Leaders of the future will need to cultivate the ability to see through complexity and complications, to make sense of messy situations filled with contradictions, to cut through superficial concerns and communicate the essence of the issue at hand. Their clarity will help them lead people to better things that most people can’t yet perceive.

    Transparency that leads to trust. Leaders of the future will need to be fully authentic and transparent. Even when the news is bad, people want to know what’s really happening. In an era when trust will be crucial, leaders who are consistently open and genuine, regardless of the circumstances, will engender that trust.

    Flexibility that embraces ambiguity. Leaders of the future will need to be agile and flexible—able to create quickly, risk passionately, pivot immediately and move on from failures, taking in the lessons of each experience in order to keep moving forward. The future will bring ambiguity, and the best teachers will be creation, risk, failure and experience.

    A true appreciation of diversity. Leaders of the future will need to genuinely appreciate diversity and embrace its value at every level. In a time of uncertainty, constructive engagement happens best when leaders bring together people with different backgrounds, expertise and knowledge.

    A gift for seeing the good within the bad. Leaders of the future will need to develop the skill of learning how to turn crises and challenges into opportunities. Preparation and nimble thinking will keep teams and organizations out in front of events, so they’re ready to offer solutions in the moment.

    The confidence to undertake massive disruption. Leaders of the future need  to access their inner determination to achieve and their willingness to make massive changes in their teams, their organizations, their industries—even themselves.

    We can’t know what lies ahead. But whatever form the future takes, successful leaders will be those who know how to act with courage and clear intent in an authentic and engaging way that will create trust among their people—those with the imagination, integrity, and agile intelligence to make truly great things happen.

    Lead from within: The future holds both challenges and opportunities. Are you listening to the signals today and developing the skills you’ll need to lead in the times ahead?

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post What Leadership Skills Will Be Needed In the Future appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:44 on 2020/09/22 Permalink
    Tags: , coach, Crisis Management, Hire A Coach, , , , , , ,   

    Why the Best Leaders Ask For Help In A Crisis 


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    Even in the best of times, executives and senior managers sometimes need help with the pressures of leadership. In times of crisis, they face much greater challenges. How do you set a direction when the future is unclear? How can you ask for more from people who are already stretched thin, or ask people to bring their best when their job security isn’t even certain?

    Throughout a crisis, I work closely with my clients around the world to help keep them grounded. My role as a coach is to help leaders be more effective so they and their teams can be more successful. Here are some of the reasons why even great leaders turn to coaches at time like this:

    A coach helps you assess your state of mind. It’s important that leaders stay aware of their  physical, mental, emotional, and social state. They need to stay in top form as much as possible so they can make the tough decisions and model the behavior people expect of them. A coach helps leaders prioritize their own well-being and increase their effectiveness.

    A coach brings clarity and perspective. Coaches are skilled at helping leaders manage their energy and focus. They also give leaders the benefit of an outside perspective and provide a confidential space to test new ideas so they can navigate tough decisions with clarity.

    A coach is supportive and protective. Part of a leader’s charge is to be there for others, but they rarely have someone supporting and protecting them. Working with a coach gives them a trusted presence who can listen—not necessarily to provide a solution but to help them uncover their assumptions, ask smarter questions, and find solutions in unexpected places. Every leader needs an unbiased source of support.

    A coach builds value and helps to drive results. Especially in tough times, working with a coach helps leaders make the most of their limited time and resources so they can focus on obtaining results. Strong leaders always want to get ahead of changing circumstances, and outside counsel can help them not only navigate the crisis but understand the important lessons that come with it.

    A coach helps leaders engage for impact. In times of crisis, no job is more important than taking care of your people. At the same time, those who lead within organizations have to take into account the bigger picture. It’s easy to be distracted and unfocused when you’re facing shifting circumstances and unclear priorities. A coach can guide leaders in finding ways to keep people engaged and motivated—and, as much as possible, protected.

    Hiring a coach is helpful in good times, but it becomes essential in times of difficulty when leaders really need to be at their best.

    Lead from within: Leaders with a great coaching relationship are better able to navigate hardship and tap into the powerful learning opportunities they bring.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post Why the Best Leaders Ask For Help In A Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:16 on 2020/09/20 Permalink
    Tags: , , , Crisis Management, , Harassment, , , , Moral, , Unacceptable Behavior,   

    What to Do When a Leader Does Something Unacceptable 


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    After a leadership team meeting I attended not long ago, one of the executives in attendance sent an email asking to speak with me confidentially. When we were able to connect, he asked, “What do you do when someone in leadership above you does something completely unacceptable?”

    The question was disturbing, but not terribly surprising. We may think of most leaders as educated and ethically evolved, but as with any other field, there are some bad apples.

    Faced with the knowledge that a leader in your organization has done something immoral, unethical, illegal or reckless, you have a decision to make. Do you do something about it, or try to push it off to the side and continue working as before? And if you choose to do something, what’s the best way to proceed?

    Most of us want to do the right thing, but it’s not a simple choice. Here are some helpful points to consider:

    Think about the nature of the behavior you witnessed. The first step is to define whether the behavior is something you disagree with—something that violates your personal moral code—or something that’s truly intolerable. Ask yourself some questions: Is it illegal? Does it violate your industry or employer’s code of ethics? Is it an isolated one-time incident, or part of a pattern? How is it affecting others in the workplace? Read up on your employer’s conduct policies to learn about official and unofficial reporting options. You may even be required to report certain things.

    Don’t let yourself become comfortable with being uncomfortable. The first time something happens, you’re likely to feel outraged and furious. But if you choose not to say anything and it happens again, you may be a little less upset. After every instance, it gets a little easier to think of it as just the way things are. Are you OK with the behavior continuing, or is there a cycle that’s important to break?

    Think about repercussions. Whether you decide to take a stand or not, you may experience repercussions in your own career and life. Depending on the severity of the behavior, anonymous reporting options or whistleblower laws may be in effect—but it’s unrealistic to deny that integrity is often costly. On the other hand, if you look the other way and the behavior becomes public through other channels, you may be seen as complicit.

    Consider the range of options. Depending on the situation, you may choose to look for a different job, share your concerns with someone within your organization, or take official action through HR or the legal system. Whatever path you choose, keep a written record of events with as much documentation as possible. You may also want to confide in a close and trusted co-worker.

    Ultimately, you’re the only one who can decide how best to move forward without compromising who you are.

    Lead from within: Sometimes the best you can do is to change what you can, accept what you cannot, and remove yourself from the unacceptable.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

    Photo Credit: iStockPhotos

    The post What to Do When a Leader Does Something Unacceptable appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:02 on 2020/09/15 Permalink
    Tags: , , Crisis Management, , , , , , Remote Working, ,   

    How to Collaborate Effectively with a Remote Team 


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    Many of us are missing the days when collaboration was as easy as stopping by someone’s office or arranging a face-to-face team meeting. Effective collaboration can still happen in the remote workplace, but it means cultivating a different set of skills and attitudes.

    Here are some of the foundational elements for successfully collaborating as your team works remotely.

    Shift the mindset. In the early days of the pandemic, working from home felt like a novelty—a quick solution for a few weeks until things got back to normal. The perspective now is far different. Remote work looks to be a long-term reality for many of us. As leaders, we need to help people shift their mindset to consider the new possibilities for creativity and innovation that remote work brings instead of wishing they were back at the office.

    Understand the different types of distance people are experiencing. In addition to the constraints of physical distance, remote teams face operational distance, where different teams have different sizes, skill sets, and attitudes, and connection distance, where trust, empathy and listening are more important—and more challenging—than ever. Leaders who want to build a strong foundation for team performance should first focus on improving connection distance. Strengthened trust and communication, in turn, are the best way to overcome operational and physical distance.

    Ensure psychological safety. Remote communication blurs some of the nonverbal cues people rely on for a sense of safety and security, and as a result there’s a greater tendency for people to hold back. Leaders need to create an atmosphere of safety and mutual respect so people know their questions and thoughts are welcome and feel safe speaking their mind.

    Foster true diversity and inclusion. Great collaboration requires diverse viewpoints, and it’s easier for majority voices to dominate in online settings. Leaders need to make sure everyone is included—that diversity is genuinely built into the collaborative process and not a matter of token representation.

    Prioritize process and accountability. Clear and well-documented workflows and documentation are critical to the success of any remote team. Something I often suggest to my clients is creating and maintaining a team charter—a regularly updated document that identifies the team and its responsibilities, context and accountability; sets specific measurable goals; assigns roles and responsibilities; and outlines work processes, a communication plan, and structures for decision-making and conflict resolution. Such a document, accessible to all and updated as needed, can go a long way in keeping everyone collaborating successfully and in promoting accountability.

    Especially since the pandemic upended everyone’s work processes, a proliferation of systems, platforms, apps and gimmicks are all being marketed as helping teams collaborate effectively. Some of them may even be effective for your workplace. But before you dive in, remember that collaboration begins with people, and meaningful improvement won’t come from new technologies but from better connections and deeper relationships.

    Lead from within: For collaboration to be effective as we work remotely, leaders need to focus on connections, processes, and communication.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Collaborate Effectively with a Remote Team appeared first on Lolly Daskal.

     
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