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  • feedwordpress 19:00:47 on 2018/02/10 Permalink
    Tags: , creativity,   

    Creating a Brand Story – Part 2 

    training_for_administrative_assistantsBy Anel Martin

    You know that awkward moment in the interview when they ask you about your areas of excellence, or that moment you need to introduce yourself to someone new at a business networking event (and your response sounds a bit rehearsed) or you run into the CEO in the elevator and they want to know who you are and what you do at the company.

    If you have ever felt vulnerable or embarrassed in these situations you need a Brand Story and Part Two of this series is just for you!

    So what is a brand story?

    Well, it is like an elevator pitch, just not as robotic or plastic! It is a true story about your talents and gifts. It is something that can be recited at will without rehearsal because it is TRUE and comes from your heart.  So let’s get practical.

    Step 1 Make a list of what you are really good at/recent achievements (at least 10).

    I am being literal here, so write down your areas of excellence and recent successes. Doing this on paper or on your laptop takes it out of your head and makes it more concrete.

    Step 2 Stuck? That is totally normal. Time to consult with a friend or colleague.

    It is funny (but maybe sad) that I have done this exercise with hundreds of assistants from across the world and writing down their strengths is a major challenge, but on the flip side you can ask them about their development or problem areas and they can give you two dozen without missing a beat. If you are stuck, know that this is normal.

    The solution is to consult with a trusted friend or colleague to help you compile your list. This is very useful because they might mention things you have not even thought about and also help you do a reality check on your existing list.

    The key is to be open to the feedback.

    Step 3 Trim down the list to 6 (but NOT less than 4).

    Go through the list and pick your top 6. Trim it down for maximum impact. Eliminate similar skills or merge items that can be grouped logically.

    Step 4 Rank from 1 to 6 (1 being best).

    As the title suggests look at your list and prioritize. Again the help of a trusted advisor will be valuable if you are unsure.

    Step 5 Write a concise, strong, short and clear one-liner about this skill.

    Do a one-liner for each of the 6 skills/abilities. Keep it simple and direct (research has proven that people will rate you are more intelligent if you use simple language, so don’t try and be too fancy).

    Avoid clichés like I am an excellent team player, I work well without supervision, I am a perfectionist. All of these things may be true but if you can’t find a more original way of expressing the same idea then please omit it altogether.

    EXAMPLE OF A BRAND STORY

    1. If I commit, I deliver.
    2. I am not shy and I take big risks.
    3. I am a connector of people and ideas.
    4. I have passion.
    5. I am kind and enjoy people.
    6. I am a time management expert and I get things done.

    Step 6 Test this Brand Story on yourself and your inner circle

    Test drive your brand story. Does it feel real? Would you be embarrassed to tell someone your brand story, if yes, it needs more work?

    It should be true, it should be natural and easy to articulate. Get feedback from others once you are ready to share.

    Use your brand story to update your CV, Linkedin or to position yourself for the next opportunity that comes your way. This is a very powerful tool to “sell” your brand in an authentic way and I hope that you find these tips useful.

    If you have questions or problems with creating your brand story you are welcome to reach out to me via my Facebook Page https://www.facebook.com/PA-20-Upgrade-Yourself-530299150373650/ or Twitter @anelmartin I am always happy to help!

    Anel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post Creating a Brand Story – Part 2 appeared first on Office Dynamics.

     
  • feedwordpress 17:38:01 on 2017/10/06 Permalink
    Tags: , , creativity, ,   

    How to Improve Your Presentation Skills 

    How_to_Improve_Your_Presentation_SkillsAs you climb the corporate ladder, delivering a business presentation becomes one of the most important skills that you need to learn. A business presentation has to be informative, engaging, influencing, and entertaining at the same time. If one of these four key objectives are not covered well, the effectiveness of the presentation falls down immediately.
    It is a well-established fact that planning and preparation are the two steps that cannot be compromised, and are often not overlooked but most newbie presenters fail at the delivery step. Having a dull opening with a nervous demeanor might throw your audience into an irrecoverable state of disinterest. Showing that you are passionate about the topic and delivering the presentation with full-confidence is quite important.
    Usage of visuals can help expand horizons of your presentation for far better outcomes. If you open your presentation with a jaw-dropping statistics, the chances for your audience to pay attention to the rest of content go up, drastically. The audience tends to remember these figures for a long time and your views also find better acceptance.
    Check out this infographic from Malcolm Andrews to learn how to deliver a presentation effectively and improve your presentation skills. Also, check out various things that you should adopt on and also many others that you need to avoid while delivering a presentation.
    How_to_Deliver_a_World_Class_Presentation

    The post How to Improve Your Presentation Skills appeared first on Office Dynamics.

     
  • feedwordpress 16:51:50 on 2017/07/10 Permalink
    Tags: , , creativity, , , , , ,   

    Build Structure out of Chaos (Part 4 of 4 Part Series) 

    administrative_assistant_trainingTo end my 4 part series, I wanted to share my quick list of tips with you. In case you missed the rest of the series, you can read part 1 here, part 2 here and part 3 here. Remember that doing several little things throughout your day can also improve your productivity. You can pick and choose which ones you would like to try. Best of luck.

     

    1. Standardize processes.

    2. Focus on tasks of high value.

    3. Clarify objectives.

    4. Learn to think on paper.

    5. Anticipate upcoming work events or projects.

    6. Avoid backlogs of work by keeping information flowing.

    7. Flexibility leads to control. Use your “to do” list or other tools, but don’t let them control you.

    8. When given a project or task, get all the information you can at once.

    9. Excuse yourself from idle chatter after a few minutes.

    10.When involved in discussions, stick to the issue at hand.

    11.Finish what you start; avoid jumping around (multitasking).

    12.Keep an organized workspace.

     

    I hope you enjoyed this 4 part Series.

    The post Build Structure out of Chaos (Part 4 of 4 Part Series) appeared first on Office Dynamics.

     
  • feedwordpress 16:40:50 on 2017/05/04 Permalink
    Tags: creativity, , , ,   

    Tips To Keep Your Millennial Employees Committed and Engaged 

    Millennial_Employees

    It’s important that companies take into account workforce demographics, so they can effectively manage and utilize their talents for future growth. By 2020, 46 percent of your employees will be millennials. This new generation of workers are similar to older generations, as they desire adequate compensation, growth opportunities and challenging work.

    However, there are other factors that Millennials take into consideration when committing to a new job, including:

    • Wanting to make a difference in the community
    • Attaining a proper work-life balance
    • Ensuring team building opportunities
    • Having a creative work environment

    Here’s a list of tips for how to keep your millennial employees engaged in their work and committed to your company:

    Making a Difference

    When making job-related decisions, millennials take into consideration how a company engages with the community and embraces civic and social responsibilities. These younger employees want to be proud of their company’s presence and altruistic aspirations. As such, your company should invest time and resources into local charities, where employees can see the results of the investment.

    It’s also beneficial if you set up volunteer opportunities — within the company or around the community — so employees can feel more involved. Whenever possible, make sure your company is undertaking socially- and environmentally-responsible practices — from the provision of health and wellness accommodations for employees to using sustainable, environmentally-friendly materials within the office.

    Work-Life Balance

    Today, more and more millennials demand a proper work-life balance. After all, most employees tend to be more productive — and create higher-quality work in a shorter amount of time — if they’re not putting in endless hours in the office. Make sure your employees have an adequate amount of vacation, and create policies to limit after-hours work and communication that can disrupt employees’ time away from the office.

    Your employees would also benefit from working remotely, either entirely or a few days a week. With effective management technology — like Aspect’s Workforce Management Software — you can give your millennial employees more mobility and flexibility within their work. This management software also helps supervisors communicate with employees and quickly transmit schedule information through its mobile app platform.

    Team Building

    Millennial employees will invest more in their company if they, too, feel a sense of investment. Bolster the effectiveness of your company’s collaborative efforts through team-building opportunities. And, make some intentional moves of setting up these activities outside of work. You can organize weekend activities that appeal to your employees, such as outdoor recreation, art classes, or local festivals or events.

    Expensing these activities is an investment that will increase your employees’ dedication to work and ability to work well with one another. If your company doesn’t have a large enough budget for these team-building activities, holding annual holiday parties is another one-off expense you could implement for increased workplace satisfaction.

    Work Environment

    Work environment is key when it comes to employee motivation and job satisfaction. Large tech companies — like Google, Facebook and Amazon — provide workspaces for their employees that are well-designed, include specialty accommodations, and encourage creative engagement. Steer away cubicles, drab furniture and neutral colors.

    Instead, enlist the help of an interior designer, who can help your office be a representation of your company’s brand and bolster the liveliness of the space. Make sure you provide an opportunity for employee input when designing the space, as that will enhance their work performance and dedication.

    The post Tips To Keep Your Millennial Employees Committed and Engaged appeared first on Office Dynamics.

     
  • feedwordpress 13:45:56 on 2017/05/01 Permalink
    Tags: , , , , , creativity, , , , , , ,   

    The Power of One 

    admin_training

    Welcome to May! Such a lovely time of year. I hope everyone has recuperated from an exciting Administrative Professionals Week. We did a lot of celebrating at Office Dynamics. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. In case you missed it, you can access it here.

    Well, last week was very exciting for me because once again, I witnessed The Power of One. For more than 2 decades I have been talking to assistants about The Power of One. The concept is that it only takes 1 person to create change or 1 person to create something awesome. I use a visual of candles on a table. I light the first candle. This represents 1 person who has an idea. They take action on their idea and talk to another assistant or someone else in the company. Then another candle is lit representing the spark created from the first person. Then those 2 people go out and talk to others and light the fire in them about their idea. And then those 4 or 6 people go out and light a spark in others and before you know it . . . BAM! Something wonderful occurs that can change the life of many.

    I want to thank Cindy McConnell, EA to the CEO of Shure Incorporated for approaching me last October. Cindy said that Shure Incorporated had a beautiful auditorium and that they would like to be a host site for me to hold a one day workshop or mini-conference. Well, of course, I said yes. The great part of having a host site like Shure was that they provided the venue and all the A/V so Office Dynamics was able to keep the registration cost very reasonable.

    After I said yes to Cindy and we decided on a date, Cindy went into action and enlisted her administrative team. The fire was lit and it spread like wildfire. We ended up having 120 assistants from 20 states attend our full day program, Building a Star Partnership, in Chicago at Shure Incorporated. The administrative team went above and beyond what I imagined and I am eternally grateful to the ladies who put love and attention into the event. I’d like to give thanks to: Christine Clark, Claire Dorner, Janet Higgins, Nicole Rok, and Grace Sikora.

    So what does this mean to you? It means you can create a wildfire in your organization. It means you don’t have to just sit on the sidelines and watch life go by at work. You can be a catalyst for change. You can create something that will touch the lives of many. It means you will fulfill using some of your greatest assets and talents. Cindy McConnell loves putting on events as they do that often at Shure. I could certainly tell Cindy and her team love being hosts and doing an excellent job.

    During my 20 year career as an assistant, I had many opportunities where I was the “1” creating change. I started administrative training in a few of the companies where I worked. I started a special group for Assistants to CEO’s in 1990 in Virginia Beach and the group is still together—the group I started! Wow. Do you know how good that makes me feel? But it’s not about me. It is about others and utilizing your talents to help others.

    I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There were training companies like Skillpath and AMA but they offered tons of programs for all types of careers. I saw a gap. I wanted to only focus on the administrative profession. There was a lack of quality, meaty training for assistants. It made no sense. So I lit my own fire with passion, enthusiasm, hard work and a desire to improve the quality of work life for assistants around the world. Here I am 27 years later. We have touched the lives of tens of thousands of assistants around the world. Not only have we touched lives, but now there are many others getting on the bandwagon to educate and support assistants.

    Do you see the power just 1 person can have? Do you see you can make a difference in the world? But it does take certain behaviors and characteristics. Here is a checklist for you.

    • Passion
    • A desire to make a difference
    • Hard work; willing to roll up your sleeves and dig in
    • Patience (tons)
    • Energy
    • Persuasion skills
    • Enthusiasm
    • A desire to learn in the area you are passionate about
    • Craft your skill
    • Good communication skills
    • Organizational skills
    • Self-management
    • Building a strong network

    What have you noticed in your workplace that needs changing? Or maybe what is missing for your administrative community? What about a process that can increase productivity?

    I bet if you took 15 minutes to think about it, there is something you are longing to do or change. What are you waiting for? Life is short. Move into action.

    administrative_assistant_conference

    The post The Power of One appeared first on Office Dynamics.

     
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