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  • feedwordpress 08:00:07 on 2020/06/18 Permalink
    Tags: , , , companies, , , , , , , ,   

    How to Prepare Your People for the New Normal 

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    As a coach working with CEOs and other leaders, I help my clients learn to be ready for what the future is likely to bring—and for the possibilities that they can’t see coming. Lately I’ve been focusing on helping them prepare themselves and their people for what’s being called the new normal—life after this initial phase of the crisis is over, when we return to a workplace that in many ways won’t be the same as the one we left.

    Here are some of the most important things you need to consider as you prepare your team for the weeks and months to come:

    If the team was struggling before, now they will be challenged even more. If your team found working together to be a struggle before the pandemic, they’ll be more challenged than ever. Even for those who come back in to work, office life will be different. Anything new takes extra effort and adds extra stress, so provide plenty of clarity and patience.

    If the team was used to a set process before, now they will need to make adjustments. A wide reassessment is happening everywhere: Is what we did six months ago still relevant today? Many teams will be required to pivot or revise their projects and projections. Not only processes but also organizational priorities and needs are changing.

    If the team was only semi-engaged before, now they will have to tune in more than ever. Even in the best teams, there are disagreements and conflicts. Where before people could work things out face to face, reconciling differences is going to remain difficult. Leaders must prepare their people to tune in to one another even more and find room to agree before disengagement can even begin.

    If the team had a hard time with accountability before, now they will have to be more responsible than ever. Change and uncertainty lead to anxiety and stress—which means no one on your team is likely to be at their best and problems become magnified. People who struggled with accountability before will be more likely to blame others. Coach your team to take ownership and model accountability for them.

    If decisions always came from the top before, now teams will have to learn to make them together. If there’s a silver lining to crisis, it’s that it shakes up structure. In the past weeks many teams have seen people across functions step up and speak up with effective results—and now that they’ve found their voices, taking them away would be both difficult and wrong. Leaders and teams alike need to learn a new style of collaborative decision making.

    The best leaders are preparing their people for the new normal, because they know that if their people are prepared, the rest of the organization will be aligned.

    Lead from within: Preparation is everything. Leaders know that when you fail to prepare, you are preparing to fail.



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    The post How to Prepare Your People for the New Normal appeared first on Lolly Daskal.

  • nmw 18:35:30 on 2014/10/07 Permalink
    Tags: acquire, acquiring, acquisition, acquisitions, , communications, companies, , corporate, corporation, corporations, function, , organizational, , , role, startup, startups   

    Bypassing corporate communications, marketing, and customer care to obtain information? 

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    We saw this ten years ago with social media – people were bypassing corporate communications, marketing, and customer care to obtain information from each other.


    I don’t think people were actually bypassing corporate communications — they were simply corporate communications of a different kind. Most so-called social media websites are nothing other than corporate blogs (and quite often the organizations that control these corporate blogs censor the content according to organizational rules [which are usually explicated in these organizations’ “Terms of Service”])

    Before that time, Google served a quite similar role / purpose / function.

    In the meantime, Google has become increasingly involved in acquiring startup companies that might compete with its own business.

    In the future, the organizational structure that will bring people together will increasingly be based in natural language information retrieval, and corporate branding and brand names will become ever less significant.

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