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  • feedwordpress 09:00:05 on 2021/01/19 Permalink
    Tags: , , , Change, , , , , , , , , , , , ,   

    The Leadership Quality That Will Help You Get Comfortable With Crisis 


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    In times of crisis, one of the most important roles of leadership is setting an example that shows others how to respond. In uncertain times people look up for guidance—they watch those in charge to see how to manage their anxiety and stay focused and motivated.

    The secret to leading in such situations is staying mindful. Act in the awareness that you’re working to help those around you feel more comfortable in a difficult time. That means bringing the core principle of understanding to everything you do.

    Here are some ways to bring understanding to your crisis leadership:

    Be approachable and available. Understanding begins with letting those you lead know you’re in this with them, which means being present and available. Be generous in the time and attention you provide, and make sure you’re doing more listening than speaking. Give people space to express their anxiety, stress and fears. Remember that you don’t have to try to fix everything—help where you can, but stay within appropriate boundaries. What’s most important is your willingness to listen with empathy and presence.

    Be sensitive to what other people are feeling. People have strong feelings in times of difficulty, and as their leader it’s your place to let them feel without trying to make it to be about you or the organization. Never negate anyone’s feelings by telling them “Don’t be anxious” (or scared or sad or whatever they’re feeling). Empathize and, if you can, point them toward resources or information that may be helpful. Be sensitive not only to the feelings people are expressing but also to those they’re silent about.

    Be flexible but grounded. To be understanding is to make the changes that might be needed or helpful in response to shifting circumstances while maintaining the stability people hold on to in difficult times. You need to find the balance between being flexible and adaptable on the one hand and strong and grounded on the other.

    Be determined and showcase perseverance. To be understanding of others you first need to know about yourself. Tap into your own determination and motivation. Think about ways you’ve persevered in the past, and share those experiences with others. In this as in all things, your example is your most powerful leadership tool. Show them how it’s done through your own actions and by sharing your stories and those of people you admire.

    Leading people through uncomfortable times is never easy, but it’s part of every leader’s responsibility to help them become as comfortable as possible. And that’s done by being approachable, available, strong and adaptable, and by remembering that the people you’re leading may not have been through a significant trial before this.

    Lead from within: If you can help others be comfortable being uncomfortable, they’ll be prepared to handle whatever situation comes along.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post The Leadership Quality That Will Help You Get Comfortable With Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:47 on 2021/01/07 Permalink
    Tags: , Change, , , , , , , , , , , ,   

    How to Care for Your Employees’ Mental Health 


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    Most of us have greatly expanded our understanding of stress over these past few months, when we have the usual everyday stresses plus the uncertainty, disruption and chaos of a pandemic. It’s no surprise that mental well-being is becoming increasingly difficult to maintain. As leaders we want what is best for our employees, and that means caring for about their mental health—especially now. Here are some solid steps you can take:

    Break the silence. Leaders can mitigate the stigma around mental health issues by discussing them openly, using mental health resources themselves if needed, and sharing their stories. Make it clear that the workplace is a welcoming and supportive space.

    Keep the dialogue going. Hold communication channels open for discussion, taking care not to pressure anyone to disclose private information. Work with Human Resources to identify and issues and resources, and share the information personally in a meeting or seminar. Let employees see your commitment.

    Provide (or advocate for) mental health resources at your company. The best thing you can do for your employees is to be proactive in meeting their needs. Do everything in your power—ideally through your employee health care plan—to provide accessible, affordable mental health services such as counseling, therapy, and treatment for addiction.

    Maintain regular check-ins: The best leaders stay on top of important issues, and making mental health a top priority means treating it as an ongoing commitment rather than something to check off your to-do list. Communicate regularly about mental health and make sure channels are available to help people those who are feeling overwhelmed.

    Watch for signs that someone’s struggling. If you’re worried about an employee who’s experiencing decreased productivity or a marked change in personality, set up an informal meeting. With discretion, care and compassion, ask how they’re doing—at work and at home. As much as possible, provide assistance by adjusting workloads, adding flexible hours, or connecting them with resources.

    Create a virtual support system. The best leaders create virtual connections to alleviate feelings of isolation for employees working from home. A sense of community is an important component of mental and emotional well-being, and connection helps reinforce a spirit of belonging and mutual support among employees.

    Lead by example. Make sure you’re fostering healthy behaviors not only with your words but also through your actions. Don’t tell people to be maintain a good work–life balance and then stay logged in late into the evening yourself. Employees look to their leaders to set the tone, so be the example you want others to follow.

    Advocating for mental health support in the workplace may seem like an insurmountable task, but it starts with small, intentional steps and a caring leader.

    Lead from within: Given that we spend half our waking hours working, it’s unsurprising that work is one of the most influential factors in our mental health. The best leaders understand this principle and address it.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Care for Your Employees’ Mental Health appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:57 on 2020/12/29 Permalink
    Tags: , , Change, , , , , , , , , , , , Viktor Frankl, , ,   

    How to Look Forward with Confidence in Uncertainty 


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    One of my favorite books of all time is Man’s Search for Meaning by Viktor Frankl. It’s a book I turn to and reread every year on my birthday, and I learn something new every time. I find that it’s especially helpful in times of struggle, difficulty and uncertainty—which makes it perfect for the world today. Here are some of Frankl’s words that can help us all find the confidence to move forward:

    “When we are no longer able to change a situation, we are challenged to change ourselves.” This quote by Frankl is extremely helpful in situations where we want to change everyone and everything around us. It stops us in our tracks and tells us that we may not be able to change the situation or other people, but we can always change ourselves and learn to grow within our challenges.

    “Everything can be taken from a man (woman) but one thing: the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.” These words say so much. Everything can be taken from us, including all our freedoms, and in times of uncertainty it’s easy to feel that we have no options. But we always have a choice. As Frankl says so profoundly, you can choose your attitude to make your way. In turn, your attitude will strengthen you to forge forward from an uncomfortable and uncertain place.

    “An abnormal reaction to an abnormal situation is normal behavior.” Here Frankl provides an especially valuable insight: if a crisis or challenge is leading you to react in ways you normally wouldn’t, maybe your abnormal reaction is normal. When you face a new norm, uncertainty can make you do things you never would have considered before. However you respond to a situation, remember to show yourself compassion and kindness.

    “Life is never made unbearable by circumstances, but only by lack of meaning and purpose.” These words are a useful mantra in times of crisis. When the tension and uncertainty of life feel unbearable, look for meaning, for purpose, and pursue it. When you do, you will find the confidence to move forward.

    Frankl, who was an Austrian Holocaust survivor, neurologist, and psychiatrist who died in 1997, is the founder of logotherapy—which translates literally into healing through meaning and provides a helpful framework for finding and pursuing meaningful goals in our lives. Frankl saw that the search for meaning can be a primary motivation. He believed that adopting a courageous attitude in situations of unavoidable suffering and uncertainty can give us the confidence to find meaning, and that when we find that meaning we are able to bear any challenge.

    Lead from within: Viktor Frankl has been a mentor in my life. I hope you will allow his words to move you and give you the confidence you need to face uncertainty with purpose and meaning.

     

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Look Forward with Confidence in Uncertainty appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:20 on 2020/11/24 Permalink
    Tags: , Change, , , , , , , , ,   

    How to Make Your Employees Feel They Belong 


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    A basic need of people everywhere is to feel they belong. A sense of belonging is essential to emotional well-being, and it’s also an intrinsic motivator, activating people to become more involved and inspired. In short, it’s an essential component of any successful team and organization.

    In today’s climate, where people are dispersed geographically and often divided over political and cultural issues, it’s harder than ever to create that sense of belonging. But challenging as it is, it remains one of the most essential things a leader can do to ensure their team’s well-being and effectiveness. Here are some steps you can take:

    Create a culture of inclusion. Exclusion often happens unconsciously and unintentionally. To combat it, you need to be purposeful about cultivating and maintaining a culture that equitably supports people from all backgrounds and walks of life in achieving their potential and ensures they are accepted and valued. An inclusive culture views differences as strengths.

    Create a culture of respectful connection. In a connected culture, people are bound by strong ties; they support and trust one another. People inspire one another to give their best effort. Without sacrificing individuality, they build strong group norms that align them with the organization’s mission and goals, and they keep one another engaged and involved.

    Create a culture of contribution. When people feel that they are making a contribution, that their work matters, that their talents and strengths are valued and their efforts make a meaningful difference, they develop an awareness that they’re working for something bigger than a paycheck—and their work will reflect that awareness.

    Create a culture of safety. The best way to make people feel they belong is by creating an environment where they know they are safe to be who they are and express themselves without negative consequences. People can relax and  let their true selves shine through. They know they can speak up and be heard—and even get it wrong sometimes. People can’t possibly feel they belong somewhere they don’t feel safe.

    Create a culture of recognition. When you express recognition and appreciation, you foster a sense of belonging. You communicate to people that they matter—and when people know they matter, they feel empowered and able to excel.

    Creating and maintaining a culture where people feel they belong is never going to be easy. It requires that every level of the organization view their actions through a diversity lens to make sure they’re creating opportunities for everyone to contribute equitably, and making sure that leadership knows how to motivate and inspire. But the results are powerful. When people know they matter and their contributions are making an impact, there’s no limit to what they can accomplish.

    Lead from within: The best leaders take the time to understand the importance of creating an environment where people feel they belong.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Make Your Employees Feel They Belong appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:17 on 2020/11/12 Permalink
    Tags: , , Change, , , , , , , , , ,   

    How to Take More Control of Your Own Growth 


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    We all tend to believe who we are today is the same person we were 10 years ago and the same person we’re likely to be 10 years from now. But if you think about it, there’s a good chance that you’re a very different person than you were 10 years ago—and that means there’s an equally good chance that you’ll be a very different person in the future.

    We consider who we are in the present moment to be the true version of who we really are, but as human beings we are all works in progress, constantly changing and growing.

    Growth may be inescapable, but it doesn’t have to be something that just happens to you—it’s something you can direct and control. And if you want to become the best version of yourself, you need to let go of the shackles of today and take charge of your own growth for tomorrow. Here are some good starting points:

    Stop labeling yourself. Many of us look back at who we’ve been and decide that’s who we are. Too often that label is tied to some negative trait or experience—but even when it isn’t, it doesn’t leave you much room to change or grow. When you take on a label, you start looking at reality in a way that confirms that label, and you gradually dismiss any alternatives. Who you were may be a part of who you are and who you’re becoming, but it’s not the whole story or your destiny.

    Reimagine your future self. Change the story you tell yourself about your future. Instead of thinking about who you think you’ll become, ask yourself who you want to become. Make conscious, intentional choices about the direction of your growth and establish clear goals to shape the process. We are all in a constant state of becoming, so shape your behavior not around your past but around your desired future self.

    Measure your development. To take even more control of your growth, make regular measurements of the gaps between who you are and who you’re working to become. Once you’re feeling more at home with the distinction between your present and future selves, you can start to make more detailed comparisons and identify the areas you want to focus on.

    Create desired outcomes. We’re driven by all kinds of motivators—from faith and hope to obligation and ambition to the desire for something new. Lean into the motivators that will help you reach the future self you desire. When your future is clear, your behavior will reflect that clarity.

    As we all know, change is inevitable and growth is unavoidable—but that doesn’t mean it’s out of our control.

    Lead from within: The best way to take control is to be deliberate about who you want to become and start behaving today for your future identity.


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Take More Control of Your Own Growth appeared first on Lolly Daskal.

     
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