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  • feedwordpress 08:00:42 on 2019/03/21 Permalink
    Tags: Career, , , , , , ,   

    When it Comes to Leadership, This is What Really Matters 


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    When I first started out as an executive leadership coach, not many CEOs saw the importance of leadership coaching or development. Over the past few years attitudes have changed, and recent research finds that 90 percent of CEOs are planning to increase their investment in leadership development and see it as the most important human capital issue their organizations face.

    Identifying and developing great leaders is a critical factor in organizational health, which in turn drives shareholder returns. But what direction should that development take? I think it’s important to focus on the fundamentals—the most critical traits and skills leaders need to be successful. Here are some of the most important:

    Emotional intelligence. Any successful leader must have a healthy dose of emotional intelligence. Leaders with good EI know how to identify and manage emotions—their own as well as those of others. They practice awareness and empathy, and stay connected with their own feelings and in control of situations. Understanding emotional intelligence and developing the EI of your organization’s leaders is a great investment.

    Effective problem solving. Knowing how to solve problems is one thing, but knowing how to solve them effectively is far more valuable. To be an effective problem solver requires the ability to discover key information, the knowledge to conduct a detailed analysis, and a willingness to consider all solutions. It’s a key skill, not just in high-stakes situations but every day, and it’s surprisingly difficult to get it right. Successful leaders have just as many problems as others, but they know how to solve them more effectively.

    A willingness to consider the opinions of others. Most leaders think they need to have all the answers to be successful, but that’s as far from the truth as you can get. Successful leadership means being able to listen to the ideas, viewpoints and positions of others. Leaders who do well on this dimension typically base their decisions on sound analysis and input from the right people; they avoid biases and premature conclusions.

    The ability to achieve results. Great leadership is not only about developing and communicating a vision and setting objectives but also about following through to achieve results. Leaders who focus on results tend to emphasize the importance of efficiency, productivity and accountability, resulting in a process that naturally prioritizes the highest-value work.

    Being able to be supportive. A successful leader is supportive of those they lead by showing up with authenticity and a sincere interest. They build trust and help people overcome challenges. They manage group work in a way that promotes efficiency, and they never forget that the role of leadership is not to develop followers but to develop new leaders.

    The power to motivate and inspire. Part of great leadership is developing strategies that reenergize people’s attitudes about the organization and their role within it. Research shows that leaders who can reenergize their employees tend to have a workforce that’s truly engaged, with higher levels of employee retention and productivity. And because motivation and inspiration mean different things to different people, the most successful leaders in this area start by knowing their people well enough to understand what works for them.

    These are far from the only traits a good leader needs, but they’re among those with the highest return on investment. Keep them in mind as you plan your leadership development program.

    Lead from within: For organizations investing in development of their future leaders, prioritizing the most important areas ensures the highest level of success.

     


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photo

    The post When it Comes to Leadership, This is What Really Matters appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:13 on 2019/03/14 Permalink
    Tags: , Career, , , , , , , ,   

    How to Work with a Leader Who Lacks Emotional Intelligence 


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    Many experts believe that a person’s emotional intelligence quotient, or EQ, may be more important than IQ. The ability to perceive and manage emotions certainly seems to be a better predictor of success, quality of relationships, and overall happiness.

    Low emotional intelligence has demonstrated negative effects in the workplace; it lowers morale and reduces productivity.

    When leaders exhibit low EQ, the effects are especially pronounced. A study by Pearson and Porath of thousands of managers and employees found strong repercussions when a leader engages in negative behavior:

    • Two-thirds of employees said their performance declined
    • Four out of five employees lost work time worrying about an unpleasant incident
    • 63 percent wasted time trying to avoid the offender
    • More than 75 percent said their commitment to their employer had waned
    • 12 percent resigned due to the leader’s behavior

    Unfortunately, many leaders still lack emotional intelligence. But there are strategies that can help when you encounter a leader with low EQ. Here are five of the most fundamental ways to help improve the situation:

    Acknowledge them. Leaders have a lot on their plate; they are juggling more than one responsibility at a time. The best way to work with a busy leader who lacks emotional intelligence is to acknowledge their emotions and frustrations, to let them know you see their challenges and hardships. Let them learn how it feels to be acknowledged. In South Africa, when you greet someone you say “Ubuntu,” which translates as “I see you.” See your leader and their struggles.

    Serve them. Leaders serve others, so even if you feel they don’t need your help, it can be beneficial to let them be on the receiving end of service. Give respectful feedback without criticism. Help them understand the importance of emotional intelligence and the benefits of cultivating related skills, for the benefit of not only the leader but also the team and the entire organization.

    Calm them. A big component of emotional intelligence is the ability to manage emotions and triggers. If your leader has a low EQ, it may fall to you  to calm them down and model for them how emotionally intelligent people are able to regulate and control their emotions.

    Appreciate them. It’s hard for a leader not to notice when people on their team are appreciative and thoughtful. It not only makes them feel good but also sets the tone for the way people speak to each other and behave toward each other. Consideration, compassion and understanding are important elements to demonstrate.

    Lead them. Be the example you want to see in your team and your company. Watch your own emotions and your own triggers—be the person who understands how your emotions impact others and recognize the role you may have played in creating difficult circumstances. At the end of the day you become the leader who illustrating to others what it’s like embodies emotional intelligence.

    At the end of the day, the best way to help those who lack emotional intelligence is to lead by example in acknowledging them, serving them, calming them, and caring for them. Show them what is like to have EI within yourself and how they too can begin to embody those skills to benefit themselves and those around them.

    Emotional intelligence is essential in the workplace. Don’t tolerate a lack of it.

    Lead from Within: Whether you’re a leader now or may become one in the future, cultivating emotional intelligence will not only serve you but also help you outlast and outperform.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Work with a Leader Who Lacks Emotional Intelligence appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:47 on 2018/12/17 Permalink
    Tags: , Career, , , , , , Retirement,   

    The Difficult Day Every Leader Has to Face 


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    At some point every leader has to face what is for many a difficult day—the day they are no longer the leader. Maybe they’re retiring or just slowing down or moving on to something new.

    The reason for the departure isn’t as important as the work that precedes it. Every leader should have a succession plan in place. (Even if you’re young and plan to stay where you are, you should still prepare for the remote possibility of a sudden illness or accident.) If you haven’t yet made a plan, here are some guidelines that can help:

    Take your time. A great plan can’t be put together overnight, but the time to start is today. Start by sketching out your areas of responsibility, the reporting and governance structure of your organization, and any parties—team members, colleagues, board members—you want to have input into your planning.

    Groom those with potential. Identify the people in your organization you believe have the potential to be great leaders and begin to teach, coach and prep them. When you invest in your organization’s future leadership, your influence remains long after you’ve left.

    Recognize your emotions (and understand they’re normal). As in many other areas, the best leaders are those who know how to manage their emotions. They don’t allow themselves to be blindsided; they give themselves healthy outlets for voicing and expressing what they’re feeling so when the day does come, the emotions aren’t overwhelming.

    Map your second purpose. I believe our lives comes in stages. For many of us, the first purpose consists doing what’s expected of us, and our work life is driven by the arc of our career. When that stage is over we can move on to our second purpose, where things slow down and we spend our time on things that align with our values.  It’s time to be intentional about where you spend your time and energy.

    Let go and move on. Once you’ve decided to move on, the worst thing you can do is to not let go. Trying to keep hold of the reins leaves you—and everyone around you—in limbo. Especially if you’ve spent years or decades in control, it may be among the most difficult challenges of your life—that’s why you have to prepare far in advance.

    Learn your lessons. Sometimes looking back can help you move forward. Reflect on all the struggles, the lessons you’ve learned, the strengths you’ve developed, all the connection and growth and regrets of your career as leader, and you’ll attain a greater awareness of yourself and where you’re headed.

    When the day comes that it’s time to change seasons, it will be a much easier and more fulfilling transition if it’s handled with care for all concerned—yourself, your organization, and the new leadership.

    Lead from within: Every succession plan will be different, but the only way to know what’s next is to be prepared long before the day arrives and it becomes difficult.

     


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photo

    The post The Difficult Day Every Leader Has to Face appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:10 on 2018/12/11 Permalink
    Tags: , Career, , , , , Mangagement, , ,   

    My Best Advice for Leaders When Things Are Going Wrong 


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    I’ve been coaching top leaders in almost every industry for decades, and I’ve learned that even when it appears that an organization is running well and its leaders are effective, it’s often a very different story behind the scenes.

    Tough times are a fact of life for nearly every organization at some point. And when times get tough, leaders have to get tougher.

    I once heard a CEO yell in frustration, “I’m going to walk away from this whole company.” He was over it almost immediately, but his words in that tense moment genuinely frightened his board and team to the point that they began to question his leadership.

    Maybe more than at any other time, when things go wrong your words and actions as a leader are critically important. Here’s my best advice for those times:

    Face your obligations. Harriet Beecher Stowe said, “When you get into a tight place and everything goes against you till it seems as though you could not hang on a minute longer, never give up then, for that is just the place and time that the tide will turn.” Sometimes what is needed most will happen when you face your challenge and own your struggles. Success often lies in your ability to face difficult situations.

    Use the struggle to pivot. The uncertainty and uprootedness of moments of crisis have a strange benefit: they make it a great time to change direction. Moving to things that will serve your organization in a different way and pose new challenges—the kind of change that people find frightening under many circumstances—can instead be a welcome source of hope in tough times. Sometimes problems are pushing you directly into the path of opportunities that weren’t visible before.

    Change your thinking. It’s easy to turn your thoughts to a dark and negative place when things go wrong, especially if you don’t have the resources or influence to change a tough situation. But in these cases, the only thing you can control is the way you think and respond. However difficult, struggle makes us strong and comes with important lessons. Instead of giving in to negativity, try to view the situation as a chance for you and your team to learn and grow.

    Make a plan to move forward. As a leader, you cannot get stuck in a problem but need to be the source of plans and solutions. Problems come and go, but ultimately you won’t be remembered for the problems you faced but the solutions you came up with. Leadership at its best is when you don’t like something and you move ahead and use your influence to do something about it.

    Don’t let anything stop you. Whatever the obstacles or challenges, the best time to show determination is when you’re facing your biggest challenges, because the true essence of determination will get you through anything. The difference between impossible and possible lies in a leader’s determination. Some people succeed because they are destined, but most succeed because they are determined.

    Lead from within: When things go wrong, become the kind of leader who can make things turn out the best—and make the best of things along the way.

     


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photo

    The post My Best Advice for Leaders When Things Are Going Wrong appeared first on Lolly Daskal.

     
  • feedwordpress 09:00:57 on 2018/12/06 Permalink
    Tags: , Career, , , , Leadership Skills, , ,   

    4 of the Most Important Skills of the Future 


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    The future is being built now with robotics, artificial intelligence, and all kinds of automation that will take over many of the skills we perform today. But there are some skills that we will need for the future, skills that can’t be automated. If you want to excel in the years to come, make sure you’re up to speed in these areas:

    Communication. If you’re in leadership, how you communicate, what you communicate and—most of all—how you listen are all supremely important. In communication, it’s the tone that inspires and the spirit that motivates. No robot or machine could ever have the same effect as a leader with great communication skills. Knowing how to communicate is all about creating and clarifying expectations. It’s important to communicate not just what you want someone to do and (without micromanaging) how they should do it but also why you want it to be done and why the person you’re asking is the best person for the job. People want meaning, so communication will always be a crucial leadership skill.

    Engagement. Gone are the days of a leader sitting at their desk with the door closed. That doesn’t work (and really, it never did). For any enterprise to excel and achieve its goals leaders need to value engagement, because great leadership begins with connection. When we understand that despite the ways in which we differ we’re all alike in our desire for acceptance and connection, we can recognize those needs in ourselves—and in others. That’s when we can truly make a difference, and it requires human connection.

    Influence. Many sources contribute influence in our lives. Parents, other family members, teachers, friends, books we’ve read, discussions we’ve had, life experiences—all of these influences merge together to form our core values and build our character. In the years to come it’s predicted that our biggest commodity will be ourselves—that people will follow others because of who they are and what their character represents. That’s not something you could ever get from a machine, robot or automation.

    Heart. Automation can never substitute for heart, care and love. When a leader demonstrates caring, it makes a difference in everyone they touch. The world is full of people who need to be exposed to a caring heart. Great leaders care about the people they lead above their own leadership; they are close enough to show they care but far enough ahead to also motivate. The future relies on this wisdom: leadership is not about being in charge but about taking care of those in your charge.

    There are doubtless numerous skills you’ll need to build a successful future, but it’s these core skills that matter most.

    Lead from within: The future belongs to the leaders who excel at today’s most important skills.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post 4 of the Most Important Skills of the Future appeared first on Lolly Daskal.

     
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