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  • feedwordpress 21:31:41 on 2020/06/30 Permalink
    Tags: , bad boss, bad manager, Career Management, , , difficult situations, ,   

    Dealing With a Difficult Boss 

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    Working with people has its pros and cons. When you work with others you are able to bounce around ideas, collaborate, get feedback, and share knowledge. However, when you work with difficult people, you may experience resistance. In the past, we’ve touched on how to deal with difficult people but let’s face it, dealing with…
  • feedwordpress 14:30:00 on 2020/04/22 Permalink
    Tags: , Career Management,   

    Embrace a Warrior Mindset – The Ultimate Guide for Assistants 

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    In life and our professions, we are going to experience chaos. Whether as a result of organizational restructuring, economic downturns, family hardship or otherwise. Feelings of overwhelm, high workload demands, time constraints and communication barriers with family and colleagues can feel especially turbulent during times of stress.

    In this Warrior Mindset blog, we are going to cover the 5 steps you need to take to overcome chaos:

    1. Changing your view of yourself and your perception
      a. See yourself as being unstoppable
      b. See yourself bigger than the evil
    2. Don’t be afraid to lean into battle
    3. The attitude of “I’ve got this!”
    4. Practice discipline
    5. Adaptability skills

    At the end of this blog, there is a helpful video that goes into detail on each of the steps above. If you are ready to better yourself and your career as an Assistant, read on.

    Having a Warrior Mindset is more than aggressiveness and determination; it is about overcoming challenges and adversity. It is about possessing, understanding, and being able to utilize a set of psychological and physical skills that allow someone to be effective, adaptive, and persistent.

    During times of chaos, many executives and organizations are dealing with the effects brought on by change. Their days are later and their priorities have shifted. As their partner, you may find that your days, tasks, and action items have as well. Rather than let the overwhelm consume you, you too must be strategic with your approach. How do you do that?

    It starts with changing your view of yourself and your perception. This takes

    place in your mind. Our viewpoint shrinks or expands in proportion to our courage. The less courage we embrace, the more pessimistic we become. The more courage we embrace, the more optimistic we become. You must see yourself as being unstoppable. Try to picture putting up your shield every time the enemy comes at you (the enemy being workload demands, economic and family crises, organizational restructuring, etc.) and being bigger than the evil.

    Don’t be afraid to lean into battle. You must have an attitude of “I’ve got this! No problem. Go ahead—throw the curveballs at me.” It’s through adversity that you’ll develop resilience.

    Practice discipline. Whether at work or home, you are bound to encounter challenges. Children may require your attention, you may lose motivation or begin to feel unfulfilled with your current workload demands. When these situations occur, the power of commitment and discipline can help you stay on track.

    Warriors are adaptable. Even the best-laid plans will have to be modified. You must be able to think under stress and on the run. The thing is, as assistants, you do this ALL the time. How many times in the day have you had to change meetings, schedules, and travel plans? The difference between your “usual” chaos and championing chaos like a warrior is the speed at which you must think and operate. Here is what warriors do:

    • They aren’t afraid to bend or break the rules if the situation calls for it.
    • They adapt as things unfold.
    • If they lose their weapon, they will find another.
    • If one path is blocked, they will find another.
    • They focus on the end goal and will achieve it however possible.

    Disasters and chaotic times dramatically impact the workplace, affect productivity and rattle nerves. However, with a Warrior Mindset and the right skills, you will be able to thrive. Our Survival Tactics Series for Chaotic Times assistant webinar series provides actionable information through 6 developmental topics.


    The post Embrace a Warrior Mindset – The Ultimate Guide for Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training.

  • feedwordpress 15:45:00 on 2020/03/25 Permalink
    Tags: Career Management, , , , , ,   

    11 Effective Ways for Assistants to Work From Home 

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    Rare and unusual times have presented themselves as a result of the onset of Coronavirus COVID-19. As an office, we learned just how many Assistants across the nation and world have become impacted. While we anticipated learning of non-essential business closures leading to working from home, we did not anticipate the high number of Assistants around the world struggling with the uncertainties, isolation and communication barriers brought on by the circumstances.

    Last week, we hosted an Understanding VUCA for Assistants webinar in which we shared adaptation traits to help our viewers navigate through constant change. During that webinar, we asked 800+ attendees around the world what their working situation was like as a result of COVID-19. The poll asked Assistants to select the option that described them: “Working from Home” or “Still Working from the Office.” The results showed that 80% of our webinar attendees are working from home (WFH).

    Furthermore, during the Q&A at the end of our webinar, many assistants shared that the shift is more demanding than working from the office. School closures have added the element of caring for children while addressing workplace demands.

    With homes now serving as a centralized location to work, eat, and sleep, many Assistants are struggling with the lack of human interaction, and being around family 24/7. Even most Virtual Assistants are feeling the demands brought on by COVID-19.

    For these reasons, I wanted to share some tips that have pulled me through times of turbulence. All of them can be applied to working from home and provide agility for these chaotic times.

    Things Not to Do:

    • Watch the news feed all day. While it may feel necessary in order to keep up with developments. Studies have shown that it leads to depression, anxiety, and paranoia.

    • Overreact. When you hear or read bad news globally or within your own family, take a moment to process it so that you can react calmly. Not only will you benefit from this method, but others around you will as well. Be the positive domino effect in the room.

    • Stay up too late or stay in bed too long during the week. You still need good rest. Sleep deprivation combined with anxiety can impact your awareness and job performance in an already overwhelming time.

    • Do not take your anger or frustration out on others. Remember the domino effect mentioned in the last two bullet points. Practice decorum to keep the peace.

    • Use this time to visit friends, online shop or complete errands around the house during work hours. Your employer has made your health and comfort priority and trusted you with your workload. Be considerate and keep with routines to maximize productivity as you normally would.

    What to Do:

    • Read and listen to words of inspiration. Have you ever heard the saying “You are what you read”? Positivity can be an inspirational and uplifting trait for you and those around you.

    • Save money for that much-needed vacation post-COVID-19. Since you are not eating out, getting your Starbucks, going to concerts or events, put aside any money you can. Once this is all over and we get back to living our lives, many of us will want to enjoy a lovely vacation.

    • Keep as much of your workweek routine as possible. One executive assistant suggested wearing your name badge during the day. I thought this was a great idea as it also sends a message to others in the house that “you are at work.”

    • To stay connected to your administrative peers and continue your education, host a book club. Everyone can read a chapter or section of a chapter before you meet online. Maybe attendees can take turns being the leader for the session.

      Talk about how you can apply the information you read to your current situations. You can find several industry-specific books on our website. I would like to suggest a great book for females that I wrote called Give Yourself Permission to Live a BIG Life.

    • Update your professional portfolio. Take time to spruce up your resume and Linkedin profile with recent job titles, courses, and certifications that give you a competitive edge. This benefits you for two reasons: 1) You’ll be ready to present this information at your next performance review. 2) Should your employment status change as a result of current events, you’ll be ready to dominate the employment market.

    • Assistants rarely take lunch breaks. Take advantage of your lunch break when working from home. This would be a good time to destress or spend time with your family, walk the dog or video chat with friends and family.

    • Connect with people using Zoom, Facetime, Skype or any of the other wonderful tools we have. We are uplifted when we see each other’s faces and hear each other’s voices. If communication has been an issue, suggest weekly 30-minute department meetings so everyone can share their challenges and best practices.

    • Keep very good notes on all the work that has been put on the back burner due to COVID-19. What was once a priority project may now be a back-burner project. Create a running list or add items to your calendar to revisit at a later time. When those projects pick back up, you’ll be organized and ready to go.

    • Take a little time to set up your workspace so it is functional, comfortable, and supplied. Hopefully, you can set it up in an area where you aren’t interrupted. Pinterest has a ton of ideas you can gather inspiration from.

    • Step away from your computer at least every hour and take a short break.

    • This is a good time for self and career development courses. Office Dynamics has a variety of online learning courses for Administrative Professionals.

    I would love to hear some of your ideas.

    Joan Burge

    The post 11 Effective Ways for Assistants to Work From Home appeared first on Office Dynamics - Executive And Administrative Assistant Training.

  • feedwordpress 18:27:26 on 2020/03/18 Permalink
    Tags: , Career Management, , , , , , , , ,   

    Survival Tactics for Administrative Professionals During Chaotic Times 

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    Disasters and chaotic times dramatically impact our personal and professional lives. And while, with time most situations improve, reoccurrence in the future is inevitable.

    How do you manage external responsibilities, such as children and family, keep up with workload demands and safeguard yourself from difficult times in the world? Adaptability.

    At Office Dynamics International, Secretaries, Executive Assistants, and Administrative Assistants alike have approached us on skills, tactics, and traits to implement in order to achieve agility and survive the pressures of today’s society.

    The Administrative Professional Adapting to Working From Home

    Working from home has become a new reality for many US workers. Some of the biggest challenges experienced are isolation, time-management, and communication barriers among staff members. What’s more, as schools shut down across the US, working parents must juggle company and family priorities simultaneously.

    Working from home for an unknown period of time is uncharted territory for many. How do you adjust your routine for maximum productivity and efficiency? What should you do to deal with isolation and your sanity after being home all day with children, spouses, and pets?

    Working from the office is just as complex. Earlier this month you may have been scheduling business trips, events and negotiating with vendors. Fast forward to now; you’re vigorously putting out fires, redoing your Executive’s calendar, receiving cancellations and making them too. Business priorities have shifted, tensions are flaring and expectations are doubling each day. 

    Additionally, financial uncertainties caused by company closures and layoffs impact more than the economy, your livelihood as you know it is at stake. It takes the right mental attitude to navigate through these personal and professional complexities.

    Survival Tactics Series for Administrative Professionals

    Joan Burge has created a micro-learning series called Survival Tactics for Administrative Professionals During Chaotic Times. Receive pertinent, palpable information in 30 minutes, 2 times a week for 3 weeks.

    • Embrace a Warrior Mindset
    • Working in Tandem with Your Leader
    • Timely and Effective Communications
    • Being Resilient During Turbulent Times
    • Riding the Wave of Change
    • Self-Management and Personal Care

    While professional, financial and familial stressors will present themselves through and through, you’ll be equipped with in-demand tools to address them, and at times people, whilst maintaining your patience and decorum.

    The post Survival Tactics for Administrative Professionals During Chaotic Times appeared first on Office Dynamics - Executive And Administrative Assistant Training.

  • feedwordpress 17:45:00 on 2020/03/10 Permalink
    Tags: , Career Management,   

    How Assistants Can Have Staying Power 

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    With all the buzz technology and workplace trends generate, it’s easy to forget that the foundation of every administrative professional should be built on timeless skills. Failing to develop these critical cornerstones for administrative assistants often means failure to thrive and succeed. There’s a reason some skills are needed decade after decade. Skills like:

    • Resilience. Shining through the chaos is a skill that will serve you well. Offices can be hectic, deadlines can be tight, and stress can be sky-high. If we accept that and take responsibility for how we respond to the inevitable, we can achieve more. Remaining tough and tenacious regardless of what happens around you will show your peers and leaders that you’re unflappable and reliable. In a crazy world, that’s invaluable.

    • Risk-taking. Being willing to gamble in business is essential. Don’t be afraid to try something new or take a few chances. Go out on a limb. Pitch a new idea. Speak up even when you’re worried no one will listen. Understand this: Some of those risks will pay off huge dividends and some will fall flat. That’s okay. The risks are still worth taking.

    • Collaboration. We can, quite simply, accomplish more together. Work with someone whose background is different. Pick the brain of a peer who has twice as much experience (or half as much!) Seek out a leader who brings new insights and different perspectives to the table. Working well with others will introduce the magic of teamwork. You’ll be surprised at how much you can accomplish and what kind of change you can make happen you work together as a group.

    • Creativity. Leaders look for assistants who are willing to think outside the box. The status quo should always be given a good, hard look. Big problems can often be conquered with weird, “who would have thought” solutions. Seek them out! Offices can sometimes seem like the last place you’d expect to find bursts of creativity, but sometimes the most innovative, visionary, and fun ideas come out of boring, beige cubicles. Let your creative juices flow!

    • Accountability. Don’t ever forget to make sure you’re staying focused and meeting the objectives you and your leader layout. Set up safety nets for yourself to ensure that no task, no assignment, no e-mail falls through the cracks. It’s about staying on-task, transitioning seamlessly, and keeping tabs on everything you’re working on.

    Work hard to cultivate these skills, and your successful career will span decades!


    Joan Burge has staying power. She’s been a lion of the administrative assistant profession for fifty years. That’s no easy feat. Staying on top for that long takes timeless skills, hard work, and passion. Come join her for her 30Year Anniversary Tour focused on Timeless Skills for Assistants to learn how to follow in her footsteps!
    Click here to learn more and register today!

    The post How Assistants Can Have Staying Power appeared first on Office Dynamics - Executive And Administrative Assistant Training.

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