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  • feedwordpress 15:52:45 on 2018/05/21 Permalink
    Tags: , Attitude, , , ,   

    Life Reframed 

    Monday_Motivators_Home

    As we come upon Memorial Weekend, I thought I would share something very personal and deep with you but with a happy ending.

     

    For 10 years, I have not enjoyed Memorial Weekend. Why is that when throughout my life I always enjoyed every holiday? It was because ten years ago, on Memorial Weekend I was in the emergency room with my husband David who was very sick. We did not find out until 4 months later that David had pancreatic cancer. He fought a good fight for 3 years but it was on another Memorial weekend when Dave was taken to an emergency room because the cancer came back with a vengeance. That was to be Dave’s last Memorial Weekend on this earth. Even though I have been with family and friends on Memorial Day, I never really enjoyed myself.

     

    Another holiday I have not liked at all since 2014 is 4th of July! I always loved fireworks but on July 4, 2014, I was taken to the emergency room in Las Vegas because I had severe head and neck pain and became very sick. That night lying in the hospital bed (while fireworks were going off), I was told there was a large mass in my head. Oh dear God! Not me. This can’t be happening. Many of you do not know the full story but I will be brief. I was diagnosed with a rare brain tumor called a clival chordoma. It was massive. I was very ill. Eventually, my sister and son took me to California where I had an excellent medical team from John Wayne Brain Cancer Institute. I was gone an entire month. My 10-hour surgery was a success. They removed about 95% of the tumor. The other piece was too close to my brain stem. I go for regular MRIs. The great news is I am now able to go once a year and all my reports have been outstanding.

     

    But the point is… I have not enjoyed hearing fireworks. They have only brought back bad memories for me.

     

    When something catastrophic happens in your life, you are deeply affected and it can take years for the bad memories to leave or be replaced with new, wonderful memories. I know because I have worked at it and I have found great joy the past 4 years.

     

    Life Reframed:

    My life and thinking have been reframed because of something that happened in April and something that is happening Memorial weekend. In April, I had my first visit for training at Walt Disney World. It was a magical experience and week for me. The first night I watched the fireworks and I felt happy to see them because this was really great news that I was working with Disney. The next night, something magical happened to me while the fireworks went off and I will never forget that night. So you see, now I like fireworks again. I am crying as I am writing this for you but I have tears of great joy.

     

    Today, I am heading to Disney World in Orlando for more training. On Memorial Weekend, my daughter and granddaughter are coming down to be with me for 4 days. Wow. No more sad Memorial weekends. I will now have beautiful new memories of this holiday.

     

    Why am I sharing this with you?

     

    Because I want you to know that your life can be reframed no matter what happens to you. And to never, ever lose hope.

     

    I thank all of you for being in my life, even if I don’t personally know you.

     

    Wishing you a wonderful Memorial Day holiday.

     

    joan_burge_signature

    The post Life Reframed appeared first on Office Dynamics.

     
  • feedwordpress 22:00:37 on 2018/05/06 Permalink
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    Meeting New People as an Administrative Professional 

     

    conference reception for networking

    Meeting new people as an Administrative Professional is cool! Think about all the people you have met because of the people you support and where you work. Where else would you meet such a broad range of individuals? Many executive assistants and administrative assistants work with a variety of cultures. Even in my “good” old days as an executive assistant, I worked with people from Italy, Switzerland, Germany, and France.

    In our company, we have been so fortunate to meet administrative professionals from Russia, Japan, Italy, and Qatar.

    Then think of all the high-caliber people you have met through your executive or organization. Do you ever stop and think about how fortunate you are to have met such a repertoire of people? What about any local networks you have developed through your job?

    Do you ever stop to think how fortunate you are to meet so many diverse individuals because you work in the administrative profession? How many people would you not know if you didn’t work in the administrative profession—or for the executive you support? Are you showing an interest in others? Do you extend yourself to learn about people even though they don’t think just like you? Do you try to know the people your executive knows? Do you display a good attitude with everyone you meet? Is your network vast?

    Be Cool! Get to know others — you may learn something new — and you never know who they might know that you need to know!

     

    joan_burge_signature

    Joan Burge
    Founder and CEO

     

     

    The post Meeting New People as an Administrative Professional appeared first on Office Dynamics.

     
  • feedwordpress 16:30:19 on 2018/05/03 Permalink
    Tags: , Attitude, , , ,   

    Avoid Burnout by Creating Your Own Utopia 

    Avoid Burnout

    In Utopia, burnout would be a term no one ever used or heard of. Everyone would be matched perfectly with the career they not only enjoyed but knew exactly how to succeed at. Unfortunately, burnout is real, it’s draining, emotional, stressful and typically affects both professional and personal lives. As an administrative professional for the past 20 plus years, I have learned how important it is to avoid burnout in one of the largest career fields in the world. One key point is keeping day to day tasks fulfilling even if you are not matched with your ideal position. Another key is personalizing the position with your uniqueness.

     

    Burnout creeps in once a position becomes routine, devalued or uninteresting. Attitude and creativity can extinguish even the smallest first spark of burnout. A typical position consists of a general duty and expectation list. You, the individual, bring life to that list. You have the power to either let that list define you or you define that list by using your experiences and personal positive attitude to create your own Utopia.

     

    Some days the administrative professional’s role is to maintain a sense of calm in chaos by dealing with last minute changes, communicating changes, preparing managers for the changes and balancing the other 20 unexpected tasks in such a way that managers are uninterrupted and carry out their schedule and duties efficiently. Other days are spent marking off tasks from a long to-do list and developing more efficient ways to accomplish goals and meet deadlines. Days are rarely uneventful; anything even resembling downtime can be filled with tasks that have been moved down a list that is re-arranged daily.

     

    So how do we ensure we take care of ourselves, keep our daily tasks fulfilling and avoid burnout?
    • Share your positive attitude with others. A positive outlook can make any position, day of chaos or routine task fulfilling. Avoid burnout by bringing your unique talents and skills to your position. When you share a part of your uniqueness with a workplace you connect with that position. Connection brings comfort and control.

     

    • Engage your team. Collaboration and efficiency is enhanced when a team works together, even if not on a particular project, unity leads to productivity. You can actively participate in team meetings, professional development training, reading and discussion of a book the group picks, or encourage more face to face interaction rather than numerous emails. Supporting a positive team-focused environment helps reduce stress that can cause burnout.

     

    • Plan a lunch away from the office once a month or at least a few times a year with your department team or administrative professional team. Don’t talk about work, get to know each other since communicating in a casual setting will ultimately enhance professional communication. Feeling comfortable asking for and offering work assistance promotes a healthy workplace.

     

    • Actively learn personally and professionally. Enhance work skills by learning as much as you can about the programs you use, organizational tips and meeting coordination. There are numerous free webinars, courses and a variety of professional conferences and seminars. It is imperative to also make time for yourself. Learning or enhancing interests can be incorporated easily into your daily routine. Read a few pages of interesting book, take a creative community education class, plan a day trip with your camera, schedule a spa day join a small group (writes, artists, entrepreneurs, parenting, etc.), journaling, be a tourist in your own city, schedule time with friends and family or other activity that encourages self-love. Making time for your life outside of work typically reduces stress allowing clearer thinking at work for better decision making.

     

    • Anticipate upcoming projects and deadlines. Planning gives you more time to evaluate the process and create a more productive to-do list and timeline.

     

    • Create your own work Utopia. Whether you work with a large team, independently, virtually, or in a positive or negative environment being in control of your happiness and productivity is extremely important. Find creative ways to turn a chaotic busy routine into a challenging, yet fun opportunity. Creating a Utopian workplace by participating in professional development trainings, sharing ideas and creating efficient procedures provides multiple ways to bring your unique talents to any position.

     

    The company, career field and position you choose needs your uniqueness. Confidently acknowledge your experience as a valuable asset. Continue to learn through professional and personal development to create an environment you choose to work in. Whether you plan to retire from your chosen position or working toward another goal you can choose the attitude you bring daily. Burnout cannot spark in a valued position with a positive administrative professional refusing to fan the flames.

     

    A positive attitude gives you power over circumstances instead of your circumstances having power over you.” – Joyce Meyer

     

    How do you uniquely create your own work Utopia and avoid burnout?

     

    Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions! She enjoys helping others discover key steps toward their career focus, job search, or self-employment exploration by creating or editing resumes, researching a particular type of job search, discovering business ideas and the action needed to succeed and loves sharing interviewing tips! Dana is also available to speak to small groups.

    www.danabuchanan.com

     

    The post Avoid Burnout by Creating Your Own Utopia appeared first on Office Dynamics.

     
  • feedwordpress 20:00:19 on 2018/05/01 Permalink
    Tags: Attitude, , , , , , ,   

    Before You Retaliate 

    before_you_retaliate

    Before you retaliate

    It’s almost instinctive to yell back or to be offended at someone who is yelling at you—be it a co-worker or a manager. But yelling back or arguing accomplishes little. It can destroy a business relationship and certainly dims your professional image. So before you respond to a verbal attack, keep these things in mind.

    • Figure out what’s really going on. In each of the following cases, compassion—not retaliation—is in order.
    • Every one is liable to blow up during a rough day at work. If the person yelling at you isn’t known as a chronic jerk, then consider that the source of the blow-up could stem other reasons and not personal.
    • Consider that some people are just socially inept and know no other way to communicate.
    • Then, there are some people who crave the attention and know that yelling or being aggressive is one way to get it.
    • Listen before you leap to conclusions. Assume first that what a person is saying is true. More often than not, we tend to start making a list of what’s wrong with a person and miss the opportunity to really find out what’s at issue. At that point, no one is listening to what the other is saying.
    • Stay neutral. Instead of adding fuel to the argument by yelling back, deflect the hostilities. Don’t walk away. Instead, demonstrate a neutral position. Answer in a calm, steady voice or give an inane answer. It usually stops an argument cold.
    • And don’t handle this via email. Take advantage of a Human Moment.

    Forgiving is not forgetting; it’s letting of go of anger and hurt and moving on. Take time. It’s not easy to forgive with both your head and heart.

    – Joan Burge

    The post Before You Retaliate appeared first on Office Dynamics.

     
  • feedwordpress 15:30:49 on 2018/04/30 Permalink
    Tags: , , , Attitude, , , , , , , ,   

    5 Ways to Be a Value-Added Employee 

     

    team_adding_value

    I’m not sure if you know that 80% of my work is onsite training for administrative office professionals so I do a lot of traveling, in fact, 100% of my clients are out of state. From this point forward, I will be traveling extensively through September.

    While traveling gets old after a while and is tiring, I love what I learn when I go on site into an organization. I see employees in action in their environments. I meet executives and have great discussions. Observing administrative professionals at work is one of my greatest moments. When I’m facilitating a full-day workshop for assistant or executives about maximizing their assistant’s time, I experience several aha moments. I’ve been doing this for 28 years and I never grow weary of learning, experiencing, and coming home feeling rewarded!

    One thing I can tell you from working with top-notch organizations nationwide is that the bar is being raised for all employees across the board. Organizations are communicating that it is time to “step up your game” or you may not be in the game in months to come. I know this is hard on those of you who already contribute a great deal and truly are committed. Then we all know there are the slackers appearing to be doing work. But don’t lose hope. As spring brings everything into bloom, this is your time to bloom. This spring, let your brightest colors show through (meaning all your talents) and be in full bloom.

     

    Be a ‘value added’ employee

    How much value would you say your work adds to the organization? Have you ever thought about it? Now more than ever, not only is every employee expected to pull his or her own weight, each person’s work must add value to the organization. There are a number of ways to be what I call a “value-added” partner. Here are a few that can help you earn the rewards and recognition you deserve:

     

    1. Boost productivity. If you can think of ways to streamline your job (or the work processes in a department, for example), it’ll improve overall productivity. That means more can be accomplished in less time – and management is sure to appreciate that.

     

    1. Make money. Is there a profitable opportunity that your employer is not currently taking advantage of? Whether you are a manager or an assistant, if you are familiar with your business, you can often see ways to make money—perhaps by paying attention to competitors or watching trends. Speak up, or prepare a brief summary describing your idea. Profit-generating ideas are a sure-fire way to promote your value.

     

    1. Save money. “A penny saved is a penny earned” applies to the workplace, as well. In what ways could you help save your employer money? Propose them.

     

    1. Be proactive. Ultimately, the best way to demonstrate your value is to show you don’t have to be asked to do something. You do it because it makes sense – because it helps the business and your co-workers!

     

    1. Go the extra mile. You will be noticed. Anyone can do what is expected, but not everyone can go the extra mile. Think of ways you can take that one extra step or add that one extra special touch.

     

    Star Tip: Document your value-added efforts to ensure you reap the rewards over time. Share results with your leader as they occur, and then again at performance review time. Even if your organization has a salary freeze this year, keep doing your best. Trust me, it’ll pay off!

     

    joan_burge_signature

    Joan Burge
    Founder and CEO

     

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    The post 5 Ways to Be a Value-Added Employee appeared first on Office Dynamics.

     
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