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  • feedwordpress 16:15:36 on 2018/08/28 Permalink
    Tags: Attitude, , , ,   

    Uplifting Positive Self-Talk 

    When you are feeling “less than best” (and we all do from time to time), it helps to rely upon a technique I call Uplifting Positive Self-Talk. This will increase your confidence and allow you to approach the day with a positive frame of mind.

    It is fairly simple to do – which is why I’m amazed more people don’t use it!

    Here’s how Positive Self-Talk works:

    First, you make a conscious choice to cut off negative thinking when it strikes. Negative thoughts happen to all of us. But it’s how well we manage them that ultimately determines the degree to which we’ll succeed in life.

    Next, you intentionally replace the negativity with a positive thought – one you truly believe. This puts your mindset back on the right track so you remain even more productive, effective and satisfied in your job and personal life.

    Related: Be even more successful by using these three little words.

    Here are some examples of Positive Self Talk that will lift your spirits:

    • “I can handle this situation.
    • “I value excellence, not perfection.”
    • “I offer a unique perspective that’s worth sharing.”
    • “I am capable of greatness- in character, ability, confidence, and potential.”
    • “If other people can do this, so can I.”
    • “I can and will learn something from every piece of feedback I receive.”
    • “I am able to manage my thoughts and myself.”
    • “I can change my perspective any time I choose.”
    • “I am intelligent, worthwhile and strong.”
    • “My confidence makes the difference between success now or success later.”
    • “I can accomplish almost anything if I put my mind to it.”

    Note that the key is putting yourself first! The words “I” or “my” can be found in every sentence and above- as it should be when choosing confidence. Think of yourself like an engine that runs, not on gas, but on positive energy. The more good energy you feed yourself, the farther you’ll go- making an even greater impact in the workplace and on your personal life.

    Enjoy your week – one that’s negativity-free and positive through and through!

    joan_burge_signature

    P.S. Let us know what your Uplifting Positive Self-Talk phrases are to boost your personal level of confidence. Share by commenting below.

    The post Uplifting Positive Self-Talk appeared first on Office Dynamics.

     
  • feedwordpress 16:15:04 on 2018/08/07 Permalink
    Tags: Attitude, , , ,   

    Adapting to Change 

    There can never be too many discussions about change. It’s constant, it’s inevitable, unexpected at times, but it can be extremely rejuvenating. No matter how many times change occurs in life, expected or not, it can seem as if you are not in control. Unexpected change disrupts a routine, but if we reevaluate the current routine and what opportunities the unexpected change offers then we take control. With a positive outlook, adapting to change provides control and allows the opportunity for personal and professional growth.

    A few of the types of change:

    • Career
    • Position or duty changes
    • Health
    • Family or home life
    • Monetary
    • Relocation

    Types of change are as vast as the types of personalities we encounter throughout life. And every single type of change can affect each of us uniquely. There are not any magic words to stop change from happening, but there are ways to adapt and be in control.

    Suggestions for adapting to change:

    • Reach out for support. Talk about the situation and listen to supportive feedback.
    • Evaluate the situation and focus on facts. What opportunities can you explore?
    • Remind yourself of accomplishments, skills you have developed and your unique traits; focus on what you do have control of.
    • Explore all options you have – even ones you may think are unlikely…change can be an opportunity to take chances; a chance to leap and focus on a dream. A friend’s daughter lost her job a few years ago and took that as a sign to go for her dream job; she now happily operates a food truck business!
    • Don’t react quickly, take time to breathe and focus. Get a game plan in place.
    • If your job has changed ask yourself if the change will be a positive or if you need to take control and make your own changes. Maybe it’s time to find a better career match.
    • Grow & learn; read, talk to mentors, attend training or a conference, watch webinars, etc. I suggest constant learning before the unexpected change occurs so you can adapt more easily

    Adapting to professional change shows professionalism and confidence. I can recall my first major professional lesson in adapting to change as if it were yesterday.

    Several years ago, I advanced into one of my very favorite career positions. I worked with an amazing team, flexible hours, great manager, excellent benefits and pay, challenges that provided skills I use to this day, an office with a great view, control of developing procedures and next to one of the best coffee shops! After three years, a new director came in, eliminated a few positions and changed my role. It happened quickly; my office was moved, hours extended, job duties increased, my favorite aspects of my job were taken away and I no longer reported to my great manager.

    I went home that evening and cried…I was devastated. I got caught up in the feeling of thinking I was not in control of the situation. After a pep talk from my husband, a great coworker and from my sister I set up a meeting with the director. I may not have control of his thoughts, but I had control over how I reacted and my confidence. Nothing he could do or say took away all of the hard work I had taken pride in and procedures I had developed (that was part of my personal pep talk).

    I typed up a list of accomplishments (quite proudly so and smiling ear to ear) and confidently carried them with me as I walked into the conference room for our meeting. He would just have to change his mind when he got to know me better and saw my wonderful list. Right?

    He was late…I was not distracted through, I stayed focused. I was armed with facts and not letting his busy schedule & late arrival shake my confidence. As the minutes turned into five-minute increments my palms started to sweat and my mouth got dry. I shook my head… ‘you got this’ I told myself as I looked at that amazing list of accomplishments!

    He did show up…25 minutes late, but I was still prepared and ready. He shook my hand, smiled and apologized for being late…we were off to a good start. I explained how I deserved some of my duties back and proposed suggestions that would allow me to keep those duties & my schedule. I spoke clearly, stayed focused on facts, my palms stopped sweating, I was doing great (patting self on back).

    Then, not even halfway through my speech, he stood up and pointed out the window and yelled THAT BIRD. Yes, bird. My heart raced, my palms started to sweat again, my mouth was so dry. I wasn’t sure how to react. He wasn’t listening, he already made up his mind and it didn’t matter what I said. Finally, as he stood behind me pointing out the window, he explained there had been a bird swooping up and down and down and up (yes, he imitated this action). He kept explaining the swooping action and then excused himself to another meeting, after confirming his decisions were final.

    I sat there alone looking out at the bird. Ah, that free bird, swooping from branch to branch, now he was in complete control. I smiled. I didn’t cry, I didn’t get upset. I focused on the things that I did have control over. I was still the same unique person, I was still a professional. My ‘ex’ manager told me he would write me an excellent letter of recommendation if I decided to move on. My coworkers offered support. The next weekend I started looking for another job, a month later I was working closer to home, the new position offered free tuition, great benefits, flexible hours, and duties I loved.

    A few months later I attended an event at the old job and walked up to the director (the birdman) and thanked him. He smiled and asked why…I explained that his decision created a door of opportunity for me and I was grateful.

    One full-time job and a few temp positions came after that one. That entire career journey led me to my current position and I’m grateful for the amazing opportunities the past several years have offered. Each decision in life, even the ones we don’t feel we have complete control over, lead us to the next step of our lives.

    Adapting to change is an opportunity for growth.

    If you stay true to yourself and confident in your uniqueness, then change is easier to appreciate. Don’t let change take charge and control. You’re in control of you and how you react. It’s OK to be disappointed, cry, be upset, but all of those emotions are temporary and should be treated as such. A change will come; expect it…welcome it…control it.

    If you are going through a change right now, especially professional change, that you don’t quite feel in control of, reach out to mentors, friends, and others. Evaluate your options and remember you are not alone, you are unique, but not alone!

    Change is opportunity…share how you deal with change in the comments below!

     

    dana_buchanan

    Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions! She enjoys helping others discover key steps toward their career focus, job search, or self-employment exploration by creating or editing resumes, researching a particular type of job search, discovering business ideas and the action needed to succeed and loves sharing interviewing tips! Dana is also available to speak to small groups.

    You can read and follow Dana’s blogs at Success Encourager

     

     

     

    August 14, 2018

    10:00 AM PT – 11:00 AM PT

    Register Here

    The post Adapting to Change appeared first on Office Dynamics.

     
  • feedwordpress 14:45:35 on 2018/07/23 Permalink
    Tags: , Attitude, , ,   

    The Secret Is Out! 

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    The secret is out! Finally, the secret we have been building up to for several weeks is out. I am very pleased to announce the title of my new book, Joan’s Greatest Administrative Secrets Revealed. In case you have not seen all the social media buzz, this has been an exciting project as this book is like none other I have written for assistants. I wanted to use a very different approach and shake things up, including my wardrobe for the back book cover. This book is pure Joan Burge… Raw. Real. Uncut.

     

    There are a few things that I experienced in bringing this book to life that I want to share with you that you can apply to your own work.

     

    1. Thinking outside of the box. I have written 4 books over the years for assistants and a few other books for women. For whatever reason, this time, I wanted to be edgy and different. I didn’t want to use my same old corporate look. While I love it, I have changed and times have changed. So it was important for me to portray that through the images we used on the book cover. Not only is the outside of the book very different and modern, my writing style is different in that I did not hire any editors or writers to polish or fine-tune my message. The approach I took with my communication style was as if I was sitting at a coffee shop with an assistant, what would I straight out say to this assistant? What have I learned over four decades of being in the business world? 20 years as an assistant? 28 years as the visionary for the administrative training industry? As a person who has sat on both sides of the desk for a very long time?

     

    1. Collaborative effort. The book cover is the result of a team of us working together. We spent an entire day doing a photo shoot—over 500 shots taken. That photo shoot included my amazing Las Vegas photographer, Chris Tucker, plus three of my team members (Brian, Ernan, and Beth). Every person played a part in the six-hour photo shoot! It was an incredible experience. The cool thing when you collaborate with others, ideas come to life that you had not planned. That is one of the differences between teamwork and collaboration. Brian came up with an amazing idea which is the photo you will see on the front cover of the book. Also working with everyone made the long day very fun! We put music on, we laughed, we even got silly late afternoon. Our result was beyond our own expectations. Who do you need to collaborate with at work? Do you even know the difference between collaboration and teamwork? Google it. There are distinct differences.

     

    1. Willingness to be the real you and step out of your norm. As I mentioned, my professional photos are your typical professional business photos, from my outfit to the way I stand or position my body. This time, I wore clothing that portrayed another side of me that most of the public has not seen. But the clothes represent where I am today and being extremely comfortable in my own skin! Plus I was keeping in mind that there are thousands of young people coming into the administrative profession and I wanted to relate to them as well.

     

    1. Be daring! I have always loved to push the envelope and be a little daring. When you see the cover of the book, you will know what I mean. At first, it’s easy to say, “Oh, maybe I better not do that!” But then it was easy for me to say, “Why not do that?” I want to shake up the administrative world in a big way. Mission accomplished. Where, when and how can you be daring? Life is so short and you need to get out there and shake yourself and others up! What are you waiting for?

     

    1. Trust in the creative process. Believe it or not, every person can be creative. Creativity just comes out in different ways. I know this because I teach creativity in our Star Achievement course. The main thing with creativity is letting it rise to the top. When you just let your mind be free and not be analytical, amazing ideas come to your mind. I love watching the creative process in action and experiencing it.

     

    1. Your skills and talents can shine. Brian Burge, our Creative Director, was so excited to be asked to design the cover of this book. Over the years, before Brian was with Office Dynamics, I outsourced the work for my book covers. The people I used in the past did a good job. But Brian knocked it out of the park—and on the first go around. The cover is an awesome expression of Brian’s talents. He had very little direction from me. I let Brian run with it. You need to make sure you get to work on projects that illuminate your gifts! If you are not given projects that will let your talents shine, then create something where you can display your talents and special gifts.

     

    I know there are many more lessons I learned from this project but I will stop here. If you even embrace one idea I mentioned above, you will be amazed!

     

    joan_burge_signature

     

    The post The Secret Is Out! appeared first on Office Dynamics.

     
  • feedwordpress 20:00:13 on 2018/07/19 Permalink
    Tags: Attitude, , , ,   

    It’s COOL to be an Administrative Professional 

     

    It’s_COOL_to_be_Administrative_Professional

    It’s COOL to be an Administrative Professional because you have a pulse on how people feel. It seems that most people in a workplace confide in administrative professionals. How many times have your executive’s direct reports talked to you in confidence? Or how many just talk to you about how they feel about a project — or changes taking place in the company?

     

    Often, you are viewed as a confidante. They are comfortable talking to you. And they look to you for answers or insight. How many times has one of your leader’s staff members come to you to check the thermostat of your leader? They will ask, “Is this a good time to see Joe?” Or, “Do you think this is a good time to talk to Melissa about the project?”

     

    You often have a clear understanding of what’s going on behind the scenes and can provide valuable information to your leader, if you choose. Or sometimes you keep quiet because you know that is the right thing to do. People will come to you and open up that would not go to your executive and open up. How cool is that?

     

    One thing you might want to consider is – are you a trusted confidante? Do you know when you should share something you heard with your leader and when you should be quiet? Are you careful to not put your spin on the information you have heard when transmitting it to your leader?

     

    Are there times you wish people would not share with you? Do you wish your leader’s staff would not come to you? What are your thoughts on this topic?

     

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    The post It’s COOL to be an Administrative Professional appeared first on Office Dynamics.

     
  • feedwordpress 14:30:01 on 2018/07/12 Permalink
    Tags: , Attitude, , ,   

    Develop a Healthy Curiosity 

     

    Develop_a_Healthy_Curiosity

    I would like to focus on tips from my high-end boot camp for administrative and executive assistants called World Class Assistant™. The topic is Develop a Healthy Curiosity.

    However, I want to assure you that if you are not in the administrative profession, you will still greatly benefit from today’s topic. So continue reading.

    In order to excel in today’s workplace, you will need to be a good investigator. Why? Because so often in the fast-paced world we work in, people do not communicate well or perhaps better said, completely. What seems clear to them is incomplete to us.

    1. Ask Questions

    Learn to ask questions; specifically, the right question. The right question clarifies. It encourages details. The right question grants you the information necessary to perform the task for the purpose of completion with excellence.

    2. Ask The Next Question!

    The next question elaborates. It encourages additional helpful information. It is not badgering in tone; it does not interrupt the speaker (or it may be seen as argumentative). Asking the next question is a technique to gain additional details.

    3. Be Proactive

    There is no way around this one. If you want to sit in your chair and wait to handle “transaction-based” tasks that come all the way to your desk, you won’t be a good investigator!

    Ask, seek, compare, analyze, resource, hunt, gather, glean, and energize your work tasks by building your investigative skills to gain increasing knowledge so that you can make better decisions and become that “go to” person in your organization who will proactively get the information people need and want in an efficient manner.

    4. Be Resourceful

    Glean the Internet for reputable sources of information. Read the Wall Street Journal after your manager is done with it. Scour the publications and journals for pertinent information. Learn what your manager likes to follow, and become her eyes and ears on the subject.

    5. Use Caution In Relaying Potent Information

    Resist the temptation to share what you have heard or know if it will harm someone or break confidentiality. Remember never to harm the trust your executive or manager extends to you. Think carefully about the timing, venue, and reason you are sharing pertinent information with another.

    Wishing you a week of curiosity!

     

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    The post Develop a Healthy Curiosity appeared first on Office Dynamics.

     
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