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  • feedwordpress 21:00:38 on 2018/12/12 Permalink
    Tags: Attitude, , , ,   

    Joan’s Naughty and Nice List for Assistants 

     

    During a Facebook Live event Joan Burge, Founder and CEO of Office Dynamics International, had discussed her Naughty and Nice List for Assistants. This discussion highlighted many great things that can be practiced in the office as well as actions that should be avoided. In the middle of the live stream, Joan asked the viewers to give her some examples of naughty behavior practiced in the office as well as some nice behaviors.

    Be sure to watch the video for some great, funny, and “oh my gosh” kind of answers.  Special guest appearance by Melia!

     

    And here is Joan’s list!

    Naughty:

    • Not adequately preparing your executive for a trip
    • Gossip about your peers (or anyone else)
    • Take on too much work
    • Multi-task
    • Bring your bad attitude to work
    • Not be a team player
    • Withhold information from others
    • Be stagnant in your growth or education
    • Text or read messages while others are talking to you
    • Ignore signals that you are under too much stress
    • Intentionally not give your boss an important message
    • Spike your boss’s coffee

     

    Nice:

    • Give your best every day
    • Be patient with others
    • Care about your executive’s success
    • Take the initiative
    • Remind your executive of important meetings
    • Share your knowledge with your peers
    • Be a leader
    • Champion a cause
    • Make time for yourself
    • Make others look good
    • Listen to others when your opinions are different
    • Be organized and ready for your day
    • Gather a group of your peers for a mini training session
    • Let your executive know that you appreciate him or her
    • Give yourself a BIG pat on the back at the end of the day!

     

    ©Copyright Office Dynamics International 2018.

    The post Joan’s Naughty and Nice List for Assistants appeared first on Office Dynamics.

     
  • feedwordpress 17:10:28 on 2018/12/11 Permalink
    Tags: Attitude, ,   

    Bouncing Back from Failure 

     

    Has it been another week of adventure? A lot can happen between Monday and Friday, can’t it?

    I’d like to focus today on Turning Failure into Success. Failure is a dirty word in the corporate world. And our success-oriented society often makes it difficult for those who fail to adjust. This negative attitude often forces people to take job-related failures personally, even if they had little to do with the actual events.

    When failure occurs, many people go through a mourning process similar to that for the death of a loved one: 1) denial, 2) bargaining, 3) anger, 4) depression, and 5) finally, acceptance. While no one embraces failure, some people take it harder than others, blaming themselves entirely for their lack of foresight. Embarrassed to face their colleagues, unable to confide in their friends or family, they are isolated in their own grief.

    Thought for the week: “I will turn any failure or setback into a success!” Or, “I will encourage someone else who might be experiencing the feeling of failing, whether it is my child, neighbor, or coworker.” Has it been a great week? If not, you can still make a great one!

    Bouncing Back

    1. Acknowledge the failure. When this first, vital step isn’t taken, an atmosphere of fear is created. Instead, face your failure and see that it is an opportunity to learn and grow.
    2.  Ask for help in preventing future failures. If the guilty party doesn’t request help, it may lead this person to say, “I’ll just be more careful next time. I won’t take such a big risk again.” And that sort of thinking leads to stagnation and a loss of creativity and growth for both individuals and organizations.

    Failure can be an opportunity to reflect, rethink values and interests, and then make positive changes. People are often better off after they’ve failed because if it hadn’t been for their missteps, they might still be in the same rut.

    joan_burge_signature

    The post Bouncing Back from Failure appeared first on Office Dynamics.

     
  • feedwordpress 17:15:54 on 2018/11/15 Permalink
    Tags: Attitude, ,   

    A Title Does Not Define You 

     

    As one of my recent Star Achievement students wrote me. . . “Too many administrative assistants at our organization believe that their title defines who they are.”
    Executives have also brought this to my attention over the past few years. They say, “Just because your title is Executive Assistant, it does not mean you are portraying the qualities and competencies of what is required in that role.”
    Do not let your title go to your head and prevent you from learning and growing. Whether you are the Executive Assistant to the CEO or Senior Administrative Assistant to the Vice President of Marketing, how you act will define who you are as a person and how others will view you. People notice your actions and your speech or even your lack of action. If there is a situation occurring that needs to be handled and you shy away from it or divert it when you should be involved, what does that say about you? Our values and work ethics also say something about us. Everything about you defines who you are which affects how people perceive you.
    Titles are great and they help us understand the “pecking” order in an organization. I believe you should fight for titles that define your level within the administrative profession and within your organization. I firmly believe, too, that no one should act like the queen bee.

    joan_burge_signature

    The post A Title Does Not Define You appeared first on Office Dynamics.

     
  • feedwordpress 17:15:20 on 2018/11/08 Permalink
    Tags: Attitude, , ,   

    Snuff Out the Burnout 

    If you feel you are on the verge of stressing too much because of your job or even home life, take a step back. You might be burning out. Before it becomes full-blown, take these steps:

    1. Find time to play. Even if it means forcing yourself. People on the verge of burnout usually are spending less time with family and friends. They have trouble getting away from the workplace. If you can’t take a few days off, even just one day, in a relaxing environment with no computers, faxes, e-mails, phone calls or any thoughts of work, can help renew you. Try a technology fast on this day off to get the full benefit of rejuvenation.
    2. Set realistic objectives. If you are feeling snowed under at work, sit down with a boss and prioritize your projects. Categorize them and then attack!
    3. Use your support network. Everyone needs people inside and outside of work to turn to for support, encouragement, and candid feedback. Most important are those folks who laugh with you and are true friends.
    4. Keep your options open within the Company. People who burn out usually feel they do not have a way out of a situation. Update your resume and be prepared to talk about your accomplishments in the past five years and what you can contribute to the organization. Determine areas within the company that you may contribute to.

    Other tidbits:
    * Plan a vacation or quick getaway

    • Sign up for regular, non-work activity during the weeks that makes you leave the office early.
    • Subscribe to publications that have no relationship to your profession.

     

    joan_burge_signature

    The post Snuff Out the Burnout appeared first on Office Dynamics.

     
  • feedwordpress 17:15:02 on 2018/11/06 Permalink
    Tags: Attitude, ,   

    Training For Adults Can Be Fun 

     

    “Laughter has been shown to increase our pain threshold, reduce blood-sugar levels, boost glucose tolerance and increase blood flow to vital organs.” If that is not enough reason to laugh and play, then how about because it’s fun and relieves stress? I was excited when I came across an article on the internet called Power Play: Getting Into Goofing Off. I loved it and it reminded that as we become adults, we forget or put aside this very important part of life. Sometimes we are so bogged down by work and personal circumstances that we stop laughing.

    Something I see often in my workshops is assistants that are “afraid” to be involved in creative learning exercises and have fun in class. Some attendees think it is “silly” when I instruct them to do certain activities or they have to depict a concept visually. What happens, though, when they get to the other side of that activity, is the participant is more creative; they contribute better ideas and dig deeper for answers. They feel relaxed by the end of the day instead of feeling information overload.

    When I was an executive assistant working at Coppertone in Memphis, TN, my executive was the Vice President of Marketing. He had some very intense presentations that he had to give twice a year to the big guys! My executive, Steve, was in his early 30’s and I was older than him and already 17 years into my executive assistant career. He was a very social person and loved walking around and managing by interacting with his product managers. On the other hand, I was more serious and stayed focused at my desk. He used to drive me crazy when a few weeks before these major presentations, when staff was stressed to the max, he would make us go to lunch! I thought, “Is he crazy? We can’t afford to take 90 minutes out of our day!”

    I now get it. I actually just took my staff for an off-site day of rest, relaxation and rejuvenation. The next day we came back to the office refreshed and excited. We buckled down to work and accomplished 50+ little details in 2 days in preparation for our big annual conference which is in September. Plus, we were so relaxed (even me), we spontaneously videotaped my new video series for executive and administrative assistants – 8 short videos! Wow! We were going to do that in late August.

    This week, look for every opportunity to have some play time. What do you enjoy? What makes you laugh? Who do you like to spend free time with? Who makes you laugh? Can you spend time with a child – even if it is a neighbor?

    I hope you enjoy this week!

    joan_burge_signature

    The post Training For Adults Can Be Fun appeared first on Office Dynamics.

     
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