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  • feedwordpress 18:08:16 on 2019/05/02 Permalink
    Tags: , Attitude, , , , , ,   

    How Do I Tactfully Voice My Concern? – Ask an Admin 


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    Executive Assistants and Administrative Assistants have to deal with a lot. Whether that is working remotely, working with several managers or executives, and sometimes supporting an entire floor of employees! Usually, these difficult situations bring up situations that leave them asking, “how do I tactfully voice my concern?”

    Heather D. asks us:

    I am a Certified Executive Administrative Professional and have been an Executive Assistant (EA) for the last 15 years to a VP of my former employer where we had a very good Business Partner relationship. I have since been forced to leave that employer almost 2 years ago now due to downsizing and am in a different EA role with a quickly growing company reporting to both the CEO and CFO.

    The role posted was framed up that I would be supporting them in the day to day activities much like an EA role does however since the day I was hired I have simply been a  “taskmaster/office manager” doing miscellaneous office/employee relations type tasks with very little interaction with either the CEO or CFO including my mid-year and end of the year evaluations. Both senior leaders have grown with the company for the last 28+ years and have never had what we know to be a true EA and aren’t interested in my role evolving to that at all. They did, however, hire a VP of Sales this past July that I was told I would be supporting as well and that he is being groomed to replace the CEO within the next 1-2  yrs. As part of this VP’s onboarding, I got to know him well and he had a true EA in the last 15 years with his former employer and would like to have one here.

    The CEO, CFO and this new VP of Sales all agreed that most of my time should be supporting him and that the VP of Sales was given the go-ahead to rewrite my job description however I don’t report to him or sit near him and both of those are necessary, in my opinion, to do this EA role the most efficiently and effectively (not to mention an accurate job description). The problem is that this company is moving and growing so quickly with “multiple hot irons in the fire” all the time that neither the CEO or the VP of Sales has had any time to see this transition through and it has been about 2 months since they last told me this transition was happening.

    My question is should I be approaching my direct leader (who I have no interaction with), the CEO or the new VP of Sales (which is who I have been working 50-75% of the time for in the last 6 months)? How do I approach this respectfully and voice my concerns in a firm manner around the current reporting/relationship structure?

    Well that is actually a very tough question! How do you tactfully voice your concern as an administrative professional without causing trouble?


    Want to learn more about Ask an Admin and how to submit your own question? Click here

    The post How Do I Tactfully Voice My Concern? – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 19:00:04 on 2019/03/19 Permalink
    Tags: , Attitude, , , ,   

    18 Books Every Administrative Assistant and Executive Assistant Should Read 


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    Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life.

    Because we had so many great choices we decided to make it a little easier for you to find what you are looking for by breaking the blog into two sections. The first half of the blog contains titles that are dedicated towards the administrative assistant and executive assistant while the second half of the blog contains titles that are general to career and business but very applicable to the administrative profession.

    joans_greatest_administrative_secrets_revealed

    Joan’s Greatest Administrative Secrets Revealed by Joan Burge

    In Joan’s 5th book for administrative assistants and executive assistants, the red-lipstick-wearing Rock Star, and pioneer of administrative excellence exposes the game-changing truths and unwritten rules you need to know in order to maximize your potential. In an unapologetic, uncompromising, no-holds-barred style, Joan shares never before revealed career stories and life lessons in a tell-all book that will challenge your perspective and teach you how to master your craft and triumph in today’s business environment. What are you waiting for? The world is waiting for you.

    This is Joan’s newest book for administrative assistants and is great for all levels.

    Click here to purchase Joan’s Greatest Administrative Secrets Revealed.

    who_took_my_pen_again_joan_burge

    Why Took My Pen…Again? By Joan Burge, Nancy Fraze, and Jasmine Freeman

    Amazon Best Seller

    This book is for executive assistants written by executive assistants! Overflowing with secrets, tips, and tools of the profession, this book is a ready resource created by those who “walk the walk and talk the talk” of the complex administrative professional role. They really “get it.”  Inspired by the Office Dynamics 18th Annual Conference for Administrative Excellence, themed The Path Forward: Adding Value Every Day, the authors drew on the attendees’ knowledge as well as their own years of experience to develop the content for this book.

    Who Took My Pen … Again? offers practical, creative strategies for achieving success and building leadership attributes, compiled from the diverse experiences of high-achieving administrative professionals in a wide variety of businesses and industries, representing four generations of experienced and highly-seasoned executive assistants. It will change your life.

    Click here to purchase Who Took My Pen…Again?

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    Become An Inner Circle Assistant by Joan Burge

    Earn Inner Circle status, thrive in your profession, be visible and recognized as a star performer. Joan Burge brings almost 35 years of experience in the administrative field to this groundbreaking book! The words Inner Circle conjure up visions of an exclusive group of people whose achievements are admired and rewarded. The Inner Circle Assistant title doesn’t show up on any organizational chart but she’s the woman or, the man, of the hour. The people who support company movers and shakers have the opportunity to move into an Inner Circle and this book outlines the steps to get there as well as thrive in the position. It is a book of strategy and workplace philosophy that will help administrative professionals become top performers in work and in their careers. This book for administrative and executive assistants is filled with road maps for success, scoring quizzes, real-life stories and examples.

    Click here to purchase Become An Inner Circle Assistant.

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    Underneath It All by Joan Burge

    In this cutting-edge book, Joan Burge intimately shares with administrative professionals the bottom line to achieving success and maintaining your edge in a worthwhile career. Joan Burge gets to the core of what’s ‘Underneath It All’ when it comes to living a life of significance as an administrative professional and individual. In a chaotic world where everything seems urgent and important, Joan has learned through the difficult journey of helping her husband battle pancreatic cancer, what matters most. She intimately shares with administrative professionals the bottom line to achieving success and maintaining your edge in a worthwhile career. You’ll read why it’s essential to maintain your competitive advantage and how continual improvement makes it possible. You will explore key points with Joan that lead to success in the administrative profession and you’re likely to wonder who switched on the lights?

    Click here to purchase Underneath it All.

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    The Innovative Admin by Julie Perrine

    If you want to be the admin every executive wants by their side, The Innovative ADMIN is for you! You’ll learn how to embrace innovative thinking that makes you invaluable to your boss, your co-workers and your company. The Innovative ADMIN empowers you to become the best you can be by enhancing your capacity for innovation! Innovation isn’t just for technology – it’s the key to your career future.

    Click here to purchase The Innovative ADMIN.

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    Become A Procedures Pro: The Admin’s Guide to Developing Effective Office Systems and Procedures

    Does taking time off lead to more stress than relaxation because you’re worried what will (or won’t) happen at the office while you’re gone? Are you looking for a way to demonstrate the skills and value you contribute to your organization and team? Do you want to be ready to act if your dream job suddenly becomes available? If the answer is “yes,” then you need to create your administrative procedures, and this book can help!

    Click here to order Become A Procedures Pro: The Admin’s Guide to Developing Effective Office Systems and Procedures.

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    The Organized Admin by Julie Perrine

    Are you struggling to create order in the disorganized chaos that is your workspace? Do you want more effective systems for keeping yourself and your executive organized? Do you want to better understand your unique organizing style?

    If you answered, “yes” to these questions, The Organized Admin is for you!

    Click here to purchase The Organized Admin.

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    Not “ An Admin!” by Peggy Vasquez

    In this book, Peggy will empower you by sharing her knowledge and experience, entertain you with humor, and inspire you through passion. Peggy’s objective is to help administrative assistants feel valued and know their contribution makes a difference. It is her desire to eliminate the saying, “I’m just an admin.”

    Click here to purchase Not “Just An Admin!”

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    The Proactive Professional: How to Stop Playing Catch Up and Start Getting Ahead at Work (and in Life!) by Chrissy Scivicque

    In business, the advice to “be proactive” is repeated like a sacred mantra. And yet, no one ever bothers to explain exactly what that means or how to do it…until now. 

    The Proactive Professional reveals all the missing pieces of the proactivity puzzle and offers a step-by-step actionable framework for becoming proactive at work and in life. 

    Click here to order The Proactive Professional: How to Stop Playing Catch Up and Start Getting Ahead at Work (and in Life!).

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    Build Your Professional Development Plan Workbook – The Ultimate Career Planning Tool by Chrissy Scivicque

    **Also includes bonus material: Build Your Professional Portfolio Guide**
    Created by career coach, Chrissy Scivicque, this step-by-step guide helps you create and implement an effective, personalized professional development plan. This workbook offers detailed training on specific, proven techniques and strategies that will help you grow your professional skills and achieve your career goals. It includes comprehensive instruction on how to create and implement an effective career plan, along with tools, templates and resources so you’ll have everything you need to achieve the professional success you long for now and in the future. 

    With this workbook, you won’t just LEARN IT, you’ll DO IT.

    Click here to order Build Your Professional Development Plan Workbook – The Ultimate Career Planning Tool.


    This is the second half of the blog that has books for administrative assistants and executive assistants but is a bit more generalized in consideration to professional and personal development. These titles come highly recommended from the Office Dynamics team.


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    18 Days to Become a Better Writer by Barbara McNichol (eBook)

    Absorb these 18 solid writing techniques—one a day for 18 days—and you’ll gain skills toward your next career step. The techniques come together in this 18-day mini-program; you simply pick the start and end time.

    Click here to purchase 18 Days to Become a Better Writer.

    word_trippers

    Word Trippers E-Book by Barbara McNichol

    This easy-to-use word choice guide features almost 400 pesky pairings that commonly get confused. You’ll find answers to questions such as:

    • Do you use “fewer” or “less” when counting things?
    • When is “that” used instead of “which” in a sentence?
    • Can “famous” and “notorious” be interchanged?
    • Do “convince” and “persuade” mean the same thing?

    With Word Trippers at your fingertips, you won’t embarrass yourself or confuse your readers. Don’t waste (or is it waist?) time wondering which word is right. Quickly choose the perfect word when it really matters!

    Click here to order Word Trippers E-Book.

    how_to_be_like_walt

    How to be Like Walt: Capturing the Disney Magic Every Day of Your Life by Pat Williams and Jim Denney

    While many recent biographies of Walt Disney have reveled in the negative, this book takes an honest but positive look at the man behind the myth. For the first time, the book pulls together all the various strands of Disney’s life into one straightforward, easy-to-read tale of imagination, perseverance, and optimism. Far from a preachy or oppressive tome, this book scrapes away the minutiae to capture the true magic of a brilliant maverick.

    Click here to purchase How to be Like Walt: Capturing the Disney Magic Every Day of Your Life.

    the_compound_effect_darren_hardy

    The Compound Effect by Darren Hardy

    No gimmicks. No Hyperbole. No Magic Bullet. The Compound Effect is a distillation of the fundamental principles that have guided the most phenomenal achievements in business, relationships, and beyond. This easy-to-use, step-by-step operating system allows you to multiply your success, chart your progress, and achieve any desire. If you’re serious about living an extraordinary life, use the power of The Compound Effect to create the success you want.

    Click here to order The Compound Effect by Darren Hardy.

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    13 Things Mentally Strong Women Don’t Do: Own Your Power, Channel Your Confidence, and Find Your Authentic Voice for a Life of Meaning and Joy by Amy Morin

    Amy reveals that healthy, mentally tough women don’t insist on perfection; they don’t compare themselves to other people; they don’t see vulnerability as a weakness; they don’t let self-doubt stop them from reaching their goals. Wise, grounded, and essential, 13 Things Mentally Strong Women Don’t Do can help every woman flourish—and ultimately improve our society as well.

    Click here to order 13 Things Mentally Strong Women Don’t Do.

    disrupt_aging

    Disrupt Aging: A Bold New Path to Living Your Best Life at Every Age by Jo Ann Jenkins

    In Disrupt Aging, Jenkins focuses on three core areas–health, wealth, and self–to show us how to embrace opportunities and change the way we look at getting older. Here, she chronicles her own journey and that of others who are making their mark as disrupters to show readers how we can be active, healthy, and happy as we get older. Through this powerful and engaging narrative, she touches on all the important issues facing people 50+ today, from caregiving and mindful living to building age-friendly communities and making our money last.

    Click here to order Disrupt Aging: A Bold New Path to Living Your Best Life at Every Age.

    successful_women_speak_differently

    Successful Women Speak Differently: 9 Habits That Build Confidence, Courage, and Influence by Valorie Burton

    The most successful women are often not the most talented, the most gifted, or even the most experienced. What these women have is a knack for communicating that opens doors and gives them influence. 

    Gleaning from powerful research, bestselling author and life strategist Valorie Burton unearths practical insights you can put to work in your life immediately.

    Click here to order Successful Women Speak Differently: 9 Habits That Build Confidence, Courage, and Influence.

    successful women_think_differently

    Popular author and professional certified coach Valorie Burton knows that successful women think differently. They make decisions differently. They set goals differently and bounce back from failure differently. Valorie is dedicated to help women create new thought processes that empower them to succeed in their relationships, finances, work, health, and spiritual life.

    Click here to order Successful Women Think Differently: 9 Habits to Make You Happier, Healthier, and More Resilient.

    Please share this article with anyone that you may think it could help. If you have any books that you think should have made this list,  please post it in the comments below and tell us why you love that book so much!

    The post 18 Books Every Administrative Assistant and Executive Assistant Should Read appeared first on Executive And Administrative Assistant Training - Office Dynamics.

     
  • feedwordpress 16:15:42 on 2019/03/19 Permalink
    Tags: , Attitude, , , ,   

    Administrative Professionals Not Getting Respect – Ask an Admin 


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    Ask an admin is your place to ask your question and have other administrative professionals, from around the world, give you their advice based on their experiences.

    This administrative professional, Seething in the South, asks us:

    What do you do? How do you handle…..a Manager who doesn’t acknowledge or respect my contributions? This isn’t the first time I’ve been dissed.

    Part of me says to put on your big girl pants and ignore it—AGAIN, and part of me says address it to clear the air, but then be labeled a typical, needy, overly-sensitive female (yes, he’s a known chauvinist).

    This happened yesterday:

    One of my responsibilities is coordinating all of our Company finances into a Quarterly Report with a lengthy CEO letter that all gets processed in In-Design. I’ve been doing it for many years.

    I have been requested to cover for the CEO’s EA while on maternity leave. I needed to prepare the Board Presentation and communicate directly with our the EAs of our outside Board members. I was honored as it’s a highly-visible project and was up for the task. It also meant I needed to learn a completely new data-sharing software package. It’s a very busy time for me because the Quarterly Report gets processed at the same time but I knew I could do it and I did.

    Long story, my Manager sent a thank you, great job, presentation was great, etc. and you all can take a day off an email to the entire team working on this, except for me. I found this out because a recipient of the email forwarded it to me. I’m upset because I went above and beyond to get this done and didn’t even get a thank you. No acknowledgment that it was a lot of extra work and learning outside of my normal. I could care less about the day off...but a little thanks goes a long way.

    SEETHING IN THE SOUTH

    Oh my. What an interesting situation. Here we have an administrative professional that sounds like she did an amazing job covering and learning what was necessary but wasn’t thanked accordingly. So, how do we address this? Or do we because it’s expected that have to go above and beyond in situations like this? What do you think this seething administrative professional should do?


    About Ask an Admin:

    Ask an Admin will be a weekly post on our blog that presents a question that you or a fellow administrative professional submitted to us. We will choose one question per week and post it on our blog.

    If you have a question that you would like to submit, please send it to officedynamics.aaa@gmail.com and include the name you would like us to use.

    If you want to subscribe to our blog so you don’t miss any posts, please visit https://officedynamics.com/blog/ and subscribe in the right-hand column.

    ATTENTION: If you’ve submitted your response on our Ask an Admin blog post, please be patient to see your response and other responses. We have to manually approve them to prevent spammers and profanity. If you do not see your response right away, please give it time and revisit. We apologize for this but this is the best way we can keep YOUR blog clean! Thank you, everyone!

    The post Administrative Professionals Not Getting Respect – Ask an Admin appeared first on Executive And Administrative Assistant Training - Office Dynamics.

     
  • feedwordpress 19:09:15 on 2019/03/08 Permalink
    Tags: , , Attitude, , ,   

    How do I Write Admin Goals? – Ask an Admin 


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    This week we are going to post two questions from different administrative professionals so we can get those helpful answers to them more quickly!

    The first question comes from Velma, and she asks:

    How do I write “Admin Goals?” Most companies want you to submit S.M.A.R.T. goals but admin duties are ongoing and don’t have completion dates (unless it is a specific task).

    Ok, interesting question. I can see where Velma is getting confused but as administrative assistants setting goals there needs to be a focus not just on the tasks but maybe the individuals growth? Let’s get this administrative assistant help and give some great answers!

    The second question comes from Ms. Jordan, and her question is:

    What is the best way to deal with double standards (do as I say, not as I do) in the workplace?

    Wow. Great question! This happens more than we like it to, so how do we deal with that. How do administrative assistants and executive assistants deal with double standards in the workplace?


    About Ask an Admin:

    Ask an Admin will be a weekly post on our blog that presents a question that you or a fellow administrative professional submitted to us. We will choose one question per week and post it on our blog.

    If you have a question that you would like to submit, please send it to officedynamics.aaa@gmail.com and include the name you would like us to use.

    If you want to subscribe to our blog so you don’t miss any posts, please visit https://officedynamics.com/blog/ and subscribe in the right-hand column.

    ATTENTION: If you’ve submitted your response on our Ask an Admin blog post, please be patient to see your response and other responses. We have to manually approve them to prevent spammers and profanity. If you do not see your response right away, please give it time and revisit. We apologize for this but this is the best way we can keep YOUR blog clean! Thank you, everyone!

    The post How do I Write Admin Goals? – Ask an Admin appeared first on Office Dynamics.

     
  • feedwordpress 19:00:54 on 2019/03/07 Permalink
    Tags: Attitude, , ,   

    Empowering Tips for the Administrative and Executive Assistant – Part 2 


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    In part one of “Empowering Tips” I mentioned that the word Empower is not only the theme of the 26th Annual Conference for Administrative Excellence, it is used in a variety of situations and conversations. I highlighted the many professional and personal development focuses that I have learned from Office Dynamics resources, conference, team, and owner – Ms. Joan Burge.  

    As much as confidence is a key component to embracing and defining your own empowerment, courage is another major component. One thing I hear Joan encourage during conferences, webinars, and one on one conversations is to be courageous. She encourages self-growth, learning, and being in charge of your own development. To borrow a quote from Joan’s Greatest Administrative Secrets Revealed book – “Success is about expanding yourself where you are currently planted.”

    It takes courage to accept where you are planted, to recognize your strengths, and see areas of growth as shining opportunities to create the best version of yourself. Being courageous by setting goals that challenge your comfort zone and utilizing the resources that you currently have empowers you. Joan has said several times that we are all capable of so much more than we are currently doing.

    During my very first meeting with Joan, a meeting by mere chance in a restaurant before the conference, Joan asked me what I was expecting from the conference. That question ignited thought in me, as stunned (and unprepared) as I was to actually be face to face with her, I dug down and pushed through my shyness and found the courage to make the absolute most out of this short unexpected meeting of chance with a woman I truly admire!

    Part of my response was that I wanted to connect with others in my chosen field by sharing tips and questions and answers. She smiled and encouraged me to reach out of my comfort zone and introduce myself to as many attendees as I could; to learn from everyone I met.

    That was way out of my comfort zone! It took courage to go up and talk to women I had never met, let alone ask them questions and engage in full-blown conversations. I am so glad I did though! The friendships and tips I took away from my first ever Administrative Professionals conference was empowering to say the least. After attending the 24th Annual Conference for Administrative Excellence, I returned home with more courage to share professional ideas at work. I dedicated time to self-care as often as possible, and focus on professional and personal development goals.

    Courage to push yourself even a little out of your comfort zone empowers and encourages self-discovery. When I attended last year’s conference, I was even more confident and courageous, connected with several attendees, and asked a lot of questions. Each opportunity to connect with others and to share ideas empowers us. I encourage you to seek opportunities both professionally and personally, that encourages empowerment of yourself and others. 

    How do you find courageous ways to expand yourself where you are planted? What are some ways you recently pushed beyond your comfort zone?

    dana_buchanan

    Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions! She enjoys helping others discover key steps toward their career focus, job search, or self-employment exploration by creating or editing resumes, researching a particular type of job search, discovering business ideas and the action needed to succeed and loves sharing interviewing tips! Dana is also available to speak to small groups.

    You can read and follow Dana’s blogs at Success Encourager.

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    The post Empowering Tips for the Administrative and Executive Assistant – Part 2 appeared first on Office Dynamics.

     
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