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  • feedwordpress 16:30:36 on 2018/03/02 Permalink
    Tags: Admin Assistant Training, , ,   

    Blatant Pronoun Misuses You Want to Learn and Avoid 

    grammar_misuses

    by Barbara McNichol

    I love watching the TV show “Dancing with the Stars” but even this escape doesn’t give me a break from grammar glitches. In one episode alone, I counted four times when participants and/or hosts misused the pronouns as they spoke.

    As a society, if we repeatedly hear words used incorrectly on national TV (and all around us), how will we ever know what’s right?

    Without attempting to overcome years of grammar neglect, watch out for certain common pronoun misuses so you get a feel for what’s correct—and what’s not.

    “Me and Jack” finished the report. It should be “Jack and I” finished the report.

    Rule: When the subject is more than one, you need a subjective pronoun (I, she, he, we, they, who). (“Subjective” refers to the pronoun’s place in the sentence—as a subject.)

    Clue: Say the sentence without “Jack.” I finished the report. Now it’s easy to tell which pronoun is correct.

    “Bob hired Peggy and I to draft the proposal.” It should be “Peggy and me.”

    Rule: “Peggy and me” is the object of the verb “draft” and therefore requires an objective pronoun (me, her, him, us, them, whom). (“Objective” refers to the pronoun’s place in the sentence—as an object.)

    Clue: Say the sentence without “Peggy and.” Does it sound right to say “Bob hired I to draft the proposal”? You know it doesn’t!

    “Between you and I, we got the job done.” It should be “you and me.”

    Rule: In this sentence, “me” is the object of the preposition “between” and therefore requires an objective pronoun (me, her, him, us, them, whom).

    “Roger, Lloyd, and myself finished the drawings.” It should be “Roger, Lloyd, and I finished the drawings.”

    Rule: You can’t use a “-self” pronoun (myself, yourself, himself, herself, themselves, ourselves) unless it refers to another noun or pronoun used earlier in the sentence.

    Clue: Look for the referring word that precedes the pronoun.

    To receive a one-page chart that shows at a glance which pronouns to use where in a sentence, email me with “Proper Pronouns” in the subject line.

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource so you can quickly find the right word when it matters most. It allows you to improve your writing through excellent weekly resources in your inbox, including a Word Tripper of the Week for 52 weeks. Details at www.wordtrippers.com/odi

    The post Blatant Pronoun Misuses You Want to Learn and Avoid appeared first on Office Dynamics.

     
  • feedwordpress 16:30:11 on 2018/02/26 Permalink
    Tags: Admin Assistant Training, , , , , ,   

    Fighting Office Dragons 

    Employee_ConflictI have been speaking about office dragons for years and how to professionally deal with the dragons. Dragons were huge, dominating, fictitious creatures. Medieval writers had vivid imaginations for big, scary things. For many people, work is like a dragon. It can be overwhelming and certainly dominates well over half of our waking hours. Sometimes the people we work with can be pretty “fiery” creatures to deal with, too.

    Please join me on Thursday, March 1, 2018 | 10:00 – 11:30 a.m. PT for my LIVE E-Course, Fighting Office Dragons. Reserve your spot now.

    There are many dragon species at work. Three of the most common perceived species are leaders, co-workers, and self. We are going to look at:

    1. The behaviors of each species that makes them appear to be like a dragon. Notice, I said the word appear.
    2. How to professionally deal with your dragons.

    Leaders can appear to be dragons when they:

    • do not communicate on the employee’s level
    • give poor direction
    • show favoritism
    • do not follow through on what they say
    • do not resolve conflicts

    Co-workers can appear to be dragons when they:

    • gossip
    • convey a bad mood at the office
    • do not perform their part of a job
    • are not a team player
    • do not share necessary information

    You can be a dragon to yourself when you:

    • do not focus on the job
    • let others damage your attitude
    • do not see your own potential
    • lack confidence
    • take criticism personally

    You can do more harm to yourself with negative thinking than any outside dragon. It is your thought process and attitude that controls your internal dragon. You have the power at any time to tame your dragon and put out the fire of any dragon-like qualities.

    Here are 5 strategies you can use with any of the dragons:

    1. Act … Don’t React. Reaction cycles never end. Only when you decide to think and act independently will you progress toward your goal. Reacting is responding to your immediate feeling. It puts you at the mercy of the dragon.
    2. Stop the Mind Reading! Face it, we all move so fast that we seldom take the initiative to clarify things with others. Instead, we ponder a scenario, rolling it over and over in our minds. We “determine” i.e., mind read, what that person was thinking/motivated by/perceiving, without simply asking them to clarify.
    3. Focus on Self-change vs. Changing Others. A good first step is communicating with the dragon. Informing someone and offering suggestions can sometimes be helpful because people don’t always see their negative attitude or behavior. In the final analysis, however, every adult does as he or she chooses. When you can’t change a situation or a person’s behavior, look at changing your view about this person. You can still control your attitude.
    4. Take Independent Steps Toward Your Goals. Determine what your goals are and write them down. List the one thing you can do toward achieving those goals each day. Doing this combines the winning strategies of independent action and self-change. Setting and achieving goals gives you a sense of accomplishment. This is a positive feeling. When you feel good about who you are and what you do, it naturally flows over to others.
    5. Make Friends. You spend more time with co-workers than you do with your family or friends. People at work must become allies instead of dragons. The work relationship requires respect, honesty, confidentiality, appreciation, communication, and energy.
    6. I personally have used all these strategies and know they work. I wish you the best in dragon fighting this week. The most important thing I want you to remember is that most of the time, the dragon is in our mind.

    Joan Burge

    Please join me on Thursday, March 1, 2018 | 10:00 – 11:30 a.m. PT for my LIVE E-Course, Fighting Office Dragons. Reserve your spot now.

    This post is part of Joan’s Monday Motivators, a weekly editorial designed to kick off your week with practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. Sign up HERE to follow Joan’s Monday Motivators.

    The post Fighting Office Dragons appeared first on Office Dynamics.

     
  • feedwordpress 18:44:09 on 2018/02/19 Permalink
    Tags: Admin Assistant Training, , , ,   

    Meetings, Meetings, and More Meetings 

    Meeting_Tips

    I bet that like many people you thought meetings would go by the wayside because of technology or at least there would be fewer meetings. Not true! The reasons meetings
    have increased are due in part to the rise in teams and requisite team meetings and technology such as video-conferencing accommodating slashed travel budgets.

    Approximately 11 million meetings occur in the U.S. each day! Meetings are essential to an organization’s success yet all experts agree that the main reason meetings are such a waste is because no one really prepares for them and that some may be unnecessary.

    I would like to give you some tips as you prepare for meetings this week. Feel free to share these with people in your department or peers.

    • Identify the objective for your meeting. If you do not have a clear objective, then there is no sense holding a meeting.
    • Distribute an agenda to participants before the meeting. Participants should come prepared for their meeting. Without enough notice, participants cannot adequately prepare to be a contributor.
    • Participants should know what is expected of them prior to a meeting. Be as clear as possible with expectations.
    • Often, I hear people are invited to meetings and they do not even need to attend. Limit attendance to only those individuals who truly need to be involved.
    • Set time limits for the meeting and each topic to be covered. When attending meetings, it is easy for people to get off track. This is not necessarily a bad thing and can generate great discussion. On the other hand, the meeting leader wants to ensure everything that is important gets covered in the meeting.
    • Distribute materials in advance. Again, you want participants to be prepared as best they can. Springing something on attendees during the meeting is not good use of time. Give attendees as much of a heads up as possible.

    One phase of meetings that often gets forgotten is the post-meeting stage. So here are some ideas for you.

    • Confirm tasks assigned to attendees and deadline dates.
    • Send thank you notes.
    • Transfer action items to follow-up lists, calendars, and “to-do” folder.
    • Send recap of meeting or minutes.
    • Update your calendar with future meeting dates.
    • Send necessary information to non-attendees or tell alternate’s team leader.
    • Get feedback from attendees.
    • Make note of “personal lessons learned.”

    I hope these ideas are helpful as you go through your week and weeks ahead. If you want to dig deep into meeting planning and execution, I’m hosting a live e-course Tuesday, February 20 at 10:00 am PT.

    Wishing you an amazing week.

    Joan Burge

    The post Meetings, Meetings, and More Meetings appeared first on Office Dynamics.

     
  • feedwordpress 15:00:48 on 2018/01/26 Permalink
    Tags: Admin Assistant Training, , ,   

    How Do I Increase My Brand Value? PART 1 

    training_for_administrative_assistantsBy Anel Martin

    “Your brand is what other people say about you when you’re not in the room” – Jeff Bezos.  I have to thank Jeff, as I have not found a better way to explain personal brands in all the years I have been exploring the subject.

    There are a few things we need to understand (from my point of view and experience) when it comes to brand:

    1. Your brand already exists (whether you know it or not)
    2. Your brand has value attached to it (actual financial and opportunity based benefits)
    3. A successful brand is not created by faking it
    4. The strongest brand is not the one that is sold the most aggressively
    5. Your brand is not your appearance (although it may influence your brand and how you are perceived)
    6. A powerful brand relies on confidence (not to be confused with arrogance)

    So how do we authentically enhance our brand value?

    B –Build skill sets

    The working world has changed so much in the last few years and will continue to do so. In fact, the prediction is that in 5 years’ time, only 15% of what you know right now will still be relevant. So, continuous development is not a “nice to have” but a survival strategy. Development no longer has to cost money; there are tons of free resources available. It will now require time, discipline and commitment.

    We also need to be aware that in the future there will be more focus on what we called “soft skills” a few years ago (as it will be assumed that you already have the technical ability) (See WEF Top 10 Skills for 2020 ) so take that into account when planning your development.

    We have also just entered the Connection Economy (check out Seth Godin’s video for more information about this) which will bring radical shifts in the way we work and connect with others. Creating new skills sets and being able to apply them with generosity and enthusiasm will definitely give you the edge.

    R – Reputation management

    When we look at reputation management we need to think about how we communicate (in the real world and online), the standard of work we consistently produce, our ethics, how organized and punctual we are and most importantly OUR attitude.

    It is not what you do on the days you feel good that determines your reputation; it is what you do daily. The small activities, words and actions accumulate to form the picture. The old saying goes “Hard work beats talent when talent does not work hard”

    These are major factors that influence not only our own brands but also the co-brand that we have with our manager/s, but that is a blog for another day.

    A – Authenticity

    No one likes a fake; it is true no matter where you go in the world. A truly amazing brand cannot be a projection, imitation or a mirage. It is ok to talk a good game but you MUST be able to back it up with consistent action. Find your own voice, your own unique talents and contributions and bring them into your work. Don’t be a copy. People pay good money for originals, not cheap knock-offs.

    N- Network

    In our roles “who you know” is extremely important.  Having a strong, reliable network helps you solve problems, find opportunities, grow relationships and organically enhances your brand (IF YOU ARE ADDING VALUE TO YOUR NETWORK).

    Networking should be done online (there is a very dynamic, active and diverse group of assistants online from across the globe and it is easy to plug into these groups via LinkedIn or Facebook) but importantly, networking should also be done in the real world. Take time to attend events, speak to people you have not met before in the office (even just a friendly greeting will do) and take opportunities to grow your circle. Your network = your net worth, it doesn’t matter how great you are if no one knows about you. I am not encouraging you to brag but to be confident and to OWN IT!

    D – Dependability

    A brand is nothing if you are not consistent. Being phenomenal today and poor tomorrow doesn’t serve you, as you are not dependable and you are therefore eroding trust. If you can’t be a star every day then pick a level you are comfortable with and stay in that zone until you are ready to level up. This applies to work that you produce; commitments made and kept, communication, your personal appearance, and emotional intelligence.

    If you are wondering how healthy your current brand is please feel free to do the FREE Brand Health Assessment at http://www.anelmartin.co.za/brand-health-assessment.html

    training_for_assistantsAnel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post How Do I Increase My Brand Value? PART 1 appeared first on Office Dynamics.

     
  • feedwordpress 16:10:13 on 2017/12/12 Permalink
    Tags: Admin Assistant Training, ,   

    10 Myths About Professional Training – Infographic 

    professional_training

    “Have you ever heard someone say that earning a certification won’t make much of a difference in getting a job? Or that most employers won’t pay for off-site professional development courses or seminars? In the following infographic, findcourses.com dives into ten of the most common myths revolving around professional development and training in an attempt to find the truth behind the myths!

    Take a look at the facts and figures below, taken from some of the leading authorities in the world of training, and decide for yourself if there is truth behind these myths or if there are more opportunities for, and benefits to professional development than you thought!”

    10 Myths About Professional Training 10 Myths About Professional Training by findcourses.com

    The post 10 Myths About Professional Training – Infographic appeared first on Office Dynamics.

     
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