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  • feedwordpress 18:44:09 on 2018/02/19 Permalink
    Tags: Admin Assistant Training, , , ,   

    Meetings, Meetings, and More Meetings 

    Meeting_Tips

    I bet that like many people you thought meetings would go by the wayside because of technology or at least there would be fewer meetings. Not true! The reasons meetings
    have increased are due in part to the rise in teams and requisite team meetings and technology such as video-conferencing accommodating slashed travel budgets.

    Approximately 11 million meetings occur in the U.S. each day! Meetings are essential to an organization’s success yet all experts agree that the main reason meetings are such a waste is because no one really prepares for them and that some may be unnecessary.

    I would like to give you some tips as you prepare for meetings this week. Feel free to share these with people in your department or peers.

    • Identify the objective for your meeting. If you do not have a clear objective, then there is no sense holding a meeting.
    • Distribute an agenda to participants before the meeting. Participants should come prepared for their meeting. Without enough notice, participants cannot adequately prepare to be a contributor.
    • Participants should know what is expected of them prior to a meeting. Be as clear as possible with expectations.
    • Often, I hear people are invited to meetings and they do not even need to attend. Limit attendance to only those individuals who truly need to be involved.
    • Set time limits for the meeting and each topic to be covered. When attending meetings, it is easy for people to get off track. This is not necessarily a bad thing and can generate great discussion. On the other hand, the meeting leader wants to ensure everything that is important gets covered in the meeting.
    • Distribute materials in advance. Again, you want participants to be prepared as best they can. Springing something on attendees during the meeting is not good use of time. Give attendees as much of a heads up as possible.

    One phase of meetings that often gets forgotten is the post-meeting stage. So here are some ideas for you.

    • Confirm tasks assigned to attendees and deadline dates.
    • Send thank you notes.
    • Transfer action items to follow-up lists, calendars, and “to-do” folder.
    • Send recap of meeting or minutes.
    • Update your calendar with future meeting dates.
    • Send necessary information to non-attendees or tell alternate’s team leader.
    • Get feedback from attendees.
    • Make note of “personal lessons learned.”

    I hope these ideas are helpful as you go through your week and weeks ahead. If you want to dig deep into meeting planning and execution, I’m hosting a live e-course Tuesday, February 20 at 10:00 am PT.

    Wishing you an amazing week.

    Joan Burge

    The post Meetings, Meetings, and More Meetings appeared first on Office Dynamics.

     
  • feedwordpress 15:00:48 on 2018/01/26 Permalink
    Tags: Admin Assistant Training, , ,   

    How Do I Increase My Brand Value? PART 1 

    training_for_administrative_assistantsBy Anel Martin

    “Your brand is what other people say about you when you’re not in the room” – Jeff Bezos.  I have to thank Jeff, as I have not found a better way to explain personal brands in all the years I have been exploring the subject.

    There are a few things we need to understand (from my point of view and experience) when it comes to brand:

    1. Your brand already exists (whether you know it or not)
    2. Your brand has value attached to it (actual financial and opportunity based benefits)
    3. A successful brand is not created by faking it
    4. The strongest brand is not the one that is sold the most aggressively
    5. Your brand is not your appearance (although it may influence your brand and how you are perceived)
    6. A powerful brand relies on confidence (not to be confused with arrogance)

    So how do we authentically enhance our brand value?

    B –Build skill sets

    The working world has changed so much in the last few years and will continue to do so. In fact, the prediction is that in 5 years’ time, only 15% of what you know right now will still be relevant. So, continuous development is not a “nice to have” but a survival strategy. Development no longer has to cost money; there are tons of free resources available. It will now require time, discipline and commitment.

    We also need to be aware that in the future there will be more focus on what we called “soft skills” a few years ago (as it will be assumed that you already have the technical ability) (See WEF Top 10 Skills for 2020 ) so take that into account when planning your development.

    We have also just entered the Connection Economy (check out Seth Godin’s video for more information about this) which will bring radical shifts in the way we work and connect with others. Creating new skills sets and being able to apply them with generosity and enthusiasm will definitely give you the edge.

    R – Reputation management

    When we look at reputation management we need to think about how we communicate (in the real world and online), the standard of work we consistently produce, our ethics, how organized and punctual we are and most importantly OUR attitude.

    It is not what you do on the days you feel good that determines your reputation; it is what you do daily. The small activities, words and actions accumulate to form the picture. The old saying goes “Hard work beats talent when talent does not work hard”

    These are major factors that influence not only our own brands but also the co-brand that we have with our manager/s, but that is a blog for another day.

    A – Authenticity

    No one likes a fake; it is true no matter where you go in the world. A truly amazing brand cannot be a projection, imitation or a mirage. It is ok to talk a good game but you MUST be able to back it up with consistent action. Find your own voice, your own unique talents and contributions and bring them into your work. Don’t be a copy. People pay good money for originals, not cheap knock-offs.

    N- Network

    In our roles “who you know” is extremely important.  Having a strong, reliable network helps you solve problems, find opportunities, grow relationships and organically enhances your brand (IF YOU ARE ADDING VALUE TO YOUR NETWORK).

    Networking should be done online (there is a very dynamic, active and diverse group of assistants online from across the globe and it is easy to plug into these groups via LinkedIn or Facebook) but importantly, networking should also be done in the real world. Take time to attend events, speak to people you have not met before in the office (even just a friendly greeting will do) and take opportunities to grow your circle. Your network = your net worth, it doesn’t matter how great you are if no one knows about you. I am not encouraging you to brag but to be confident and to OWN IT!

    D – Dependability

    A brand is nothing if you are not consistent. Being phenomenal today and poor tomorrow doesn’t serve you, as you are not dependable and you are therefore eroding trust. If you can’t be a star every day then pick a level you are comfortable with and stay in that zone until you are ready to level up. This applies to work that you produce; commitments made and kept, communication, your personal appearance, and emotional intelligence.

    If you are wondering how healthy your current brand is please feel free to do the FREE Brand Health Assessment at http://www.anelmartin.co.za/brand-health-assessment.html

    training_for_assistantsAnel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post How Do I Increase My Brand Value? PART 1 appeared first on Office Dynamics.

     
  • feedwordpress 16:10:13 on 2017/12/12 Permalink
    Tags: Admin Assistant Training, ,   

    10 Myths About Professional Training – Infographic 

    professional_training

    “Have you ever heard someone say that earning a certification won’t make much of a difference in getting a job? Or that most employers won’t pay for off-site professional development courses or seminars? In the following infographic, findcourses.com dives into ten of the most common myths revolving around professional development and training in an attempt to find the truth behind the myths!

    Take a look at the facts and figures below, taken from some of the leading authorities in the world of training, and decide for yourself if there is truth behind these myths or if there are more opportunities for, and benefits to professional development than you thought!”

    10 Myths About Professional Training 10 Myths About Professional Training by findcourses.com

    The post 10 Myths About Professional Training – Infographic appeared first on Office Dynamics.

     
  • feedwordpress 18:00:36 on 2017/12/06 Permalink
    Tags: Admin Assistant Training,   

    4 Ways to Ensure Readability in Your Writing 

    writing_tips

    by Barbara McNichol

    “Writings are useless unless they are read, and they cannot be read unless they are readable.” – Theodore Roosevelt

    If Roosevelt lived in today’s world, he might have known that 6% of the time wasted in corporations is due to poorly written communications. Of course, your goal is readability. At the same time, you desire to be fast and efficient. What techniques can help ensure your message is clear?

    Consider these:

    • One Thought, One Sentence
    • Rewrite Negative into Positive
    • Build Bridges to Guide Your Reader
    • End Sentences with Your Strongest Point

    One Thought, One Sentence

    As you might have learned in high school composition class, strive to express one thought in one sentence. You’d craft another sentence for the next thought, and so on. Also, medium-length or long sentences are fine on occasion, but you propel your prose forward with short, succinct sentences.

    Rewrite Negative into Positive

    It’s hard for readers to track what’s being written when it’s stated in a negative way. Often, negative statements require a lot more words to make a point. Avoid using “no” and “not” except when you want to emphasize or contrast something.

    Negative: We can’t incorporate all the design features without increasing the unit size.

    Better: To incorporate all the design features, we have to increase the unit size.

    Build Bridges to Guide Your Reader

    As you craft your message, use bridge words and phrases to keep your train of thought moving forward. Logical links build your case—the smoother the better.

    Here are examples of bridge words that . . .

    • connect two ideas of the same kind: and, plus, as well as
    • add another thought: besides, also, what’s more, besides, then, again,
    • compare or contrast ideas: but, still, however, yet, rather, likewise
    • reinforce an idea: indeed, in fact, of course, by all means
    • show results: as a result, consequently, thus

    End Sentences with Your Strongest Point

    Consider placing the most vital words at the end of your sentence. Doing so adds emphasis and bridges one idea to the next. Which of these sentence variations is stronger?

    • “You’ll enhance your ability to communicate clearly by using these four techniques.”
    • “Using these four techniques, you’ll enhance your ability to communicate clearly.”

    If you said the second, I’d agree. Leave readers with a benefit statement as the last idea they read. A subtle distinction, yes, but it helps strengthen your intention.

    How do you strive to improve readability in your writing? Share your ideas here.

    Barbara McNichol is passionate about helping administrative professionals add power to their pens. To assist in this mission, she has created a Word Trippers Tips resource so you can quickly find the right word when it matters most. It allows you to improve your writing through excellent weekly resources in your inbox, including a Word Tripper of the Week for 52 weeks. Details at www.wordtrippers.com/odi. Word Trippers is 40% Off until 12/18/17.

    The post 4 Ways to Ensure Readability in Your Writing appeared first on Office Dynamics.

     
  • feedwordpress 14:45:01 on 2017/11/20 Permalink
    Tags: Admin Assistant Training, , , , , , , , , , , , , , ,   

    6 Ways To Feast On Learning 

    feast-on-learning

    I decided to pull out this Monday Motivator from 2013 because it is a favorite of mine, still holds true and in fact, I believe it to be truer than ever before. Since I wrote this in 2013, I have expanded my mind to the worlds of:

    • Focus instead of multitasking
    • Engagement instead of entitlement
    • Being revolutionary
    • Being resilient
    • Collaboration
    • Creativity and innovation
    • The dangers of a digital world
    • And so much more!

    I have dug deep into each of those topics and am excited about every one of them. But I’m not only the student, I am an advocate for each area and firmly believe in the concepts. I hope you enjoy reading the following.

    I have always been hungry to learn. Or I should say, once I finished high school I gained an appreciation for learning. I went right into the workforce after high school and fortunately landed good jobs early in my career. I was exposed to and worked with some very bright executives. I was intrigued by the business world and how people acted and interacted. I observed their behaviors and listened to how they spoke. My hunger for knowledge grew stronger and stronger. I was also blessed during my younger working years, to have 3 outstanding executive mentors who I supported in various industries. I was a sponge and soaked up everything they had to offer. I was off to a very good start.

    Well, that continued as years passed and I am still hungry to learn. As the saying goes, “The more I know, the more I need to know.” I learn from the savvy executive assistants who attend my training programs, the executives who hire me, and from anyone I come in contact with as I travel the country. My vision is broadened as I meet people when I travel and attend industry conferences.

    I hope you will be an every-day student; don’t ever be so full of yourself that you stop learning.

    I know Thanksgiving is right around the corner so for this last full week before the holiday, here are some actions you can take.

    1. Observe the people you interact most with at the workplace. What actions do they take that you admire? What don’t you like that they do or say? What makes them shine above other employees? Is that a trait or traits you can work on?
    2. Listen! Stop all the distractions when people are talking to you or are in near range. What words do they use that make them stand out? Do they use creative language or ho-hum talk? Are they clear and concise as to what they want to communicate? What can you learn from them to enhance your own communication skills?
    3. Purchase one book this week that will expand your mind and vow to finish before the end of this year.
    4. Every day this week, use one new word that you want to add to your vocabulary.
    5. What can you learn from your immediate executive? What does he or she do really well that you need to improve upon?
    6. Are you staying up on the current trends in your organization?

    I wish you a great week and a very Happy Thanksgiving.

    Joan Burge

    Feast on learning and take advantage of our Black Friday Sale!

    Star Achievement Series Trainer Kit – $1,295 (reg. $1,495)
    Online Learning Programs – 40% Off
    Executive and Assistant Partnership Bundle – 50% Off
    Purchase any of Chrissy Scivicque’s products and receive the webinar Setting Healthy Boundaries in the Workplace for FREE ($49 value).
    Word Trippers Subscription – 40% Off

    Use promo code BLACKFRIDAY17 at check-out.

    BONUS! Make a purchase during our Black Friday Sale and be entered to win 2017 Conference On Demand ($499 value). 

    The post 6 Ways To Feast On Learning appeared first on Office Dynamics.

     
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