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  • feedwordpress 18:44:09 on 2018/02/19 Permalink
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    Meetings, Meetings, and More Meetings 

    Meeting_Tips

    I bet that like many people you thought meetings would go by the wayside because of technology or at least there would be fewer meetings. Not true! The reasons meetings
    have increased are due in part to the rise in teams and requisite team meetings and technology such as video-conferencing accommodating slashed travel budgets.

    Approximately 11 million meetings occur in the U.S. each day! Meetings are essential to an organization’s success yet all experts agree that the main reason meetings are such a waste is because no one really prepares for them and that some may be unnecessary.

    I would like to give you some tips as you prepare for meetings this week. Feel free to share these with people in your department or peers.

    • Identify the objective for your meeting. If you do not have a clear objective, then there is no sense holding a meeting.
    • Distribute an agenda to participants before the meeting. Participants should come prepared for their meeting. Without enough notice, participants cannot adequately prepare to be a contributor.
    • Participants should know what is expected of them prior to a meeting. Be as clear as possible with expectations.
    • Often, I hear people are invited to meetings and they do not even need to attend. Limit attendance to only those individuals who truly need to be involved.
    • Set time limits for the meeting and each topic to be covered. When attending meetings, it is easy for people to get off track. This is not necessarily a bad thing and can generate great discussion. On the other hand, the meeting leader wants to ensure everything that is important gets covered in the meeting.
    • Distribute materials in advance. Again, you want participants to be prepared as best they can. Springing something on attendees during the meeting is not good use of time. Give attendees as much of a heads up as possible.

    One phase of meetings that often gets forgotten is the post-meeting stage. So here are some ideas for you.

    • Confirm tasks assigned to attendees and deadline dates.
    • Send thank you notes.
    • Transfer action items to follow-up lists, calendars, and “to-do” folder.
    • Send recap of meeting or minutes.
    • Update your calendar with future meeting dates.
    • Send necessary information to non-attendees or tell alternate’s team leader.
    • Get feedback from attendees.
    • Make note of “personal lessons learned.”

    I hope these ideas are helpful as you go through your week and weeks ahead. If you want to dig deep into meeting planning and execution, I’m hosting a live e-course Tuesday, February 20 at 10:00 am PT.

    Wishing you an amazing week.

    Joan Burge

    The post Meetings, Meetings, and More Meetings appeared first on Office Dynamics.

     
  • feedwordpress 17:17:04 on 2018/02/16 Permalink
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    Be Impeccable with Your Emails 

    email_writing“Be Impeccable with Your Word”—one of the four agreements by Don Miguel Ruiz in his book The Four Agreements: A Practical Guide to Personal Freedom

    Here’s a twist on this agreement.

    In business, being impeccable with your “word” sent through email counts for a lot. After all, you want more than replies; you want results.

    To give you a greater chance of receiving what you need from each email you send, apply these five tips for composing messages impeccably.

    1. Write an effective subject line that concisely describes what the email is about. Include specifics telling recipients what to do (e.g., Attend meeting 3 p.m. Tuesday, Feedback on report by 4 p.m. Friday, etc.).
    2. Make the first statement of your email compelling—a callback, a question, a startling statistic (while skipping chats about the weather). With a strong opening, you have a greater chance the whole message will get read.
    3. In the body of the message, address recipients by name. Point out which issues pertain to them and what questions you want them to answer. Add a deadline if it’s appropriate.
    4. Because people usually scan content and don’t read word for word, use bullet points to make scanning easy and keep your text concise.
    5. Format your emails for ease of reading: short sentences, short paragraphs, spaces between paragraphs. If your message looks tedious to read on screen, it will get put aside.

    In the spirit of being impeccable with your words, try these ideas and reap the results you desire. Share your tips for being impeccable with your word here.

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource so you can quickly find the right word when it matters most. It allows you to improve your writing through excellent weekly resources in your inbox, including a Word Tripper of the Week for 52 weeks. Details at www.wordtrippers.com/odi

    training_for_administrative_assistants

    The post Be Impeccable with Your Emails appeared first on Office Dynamics.

     
  • feedwordpress 12:52:29 on 2018/02/16 Permalink
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    Lolly Daskal: The Leadership Gap 

    She’s been called the most inspiring woman in the world, Lolly Daskal delves into what’s holding us back as leaders and what it takes to change ourselves, when we can’t change the situation.

     

    The post Lolly Daskal: The Leadership Gap appeared first on Lolly Daskal.

     
  • feedwordpress 09:07:58 on 2018/02/13 Permalink
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    How to Handle Annoying Overconfident People In Your Life 

    We all encounter annoyingly overconfident people from time to time—the ones who come across as if they know everything. Sometimes it’s hard not to let them get under your skin.

    But there is an effective way how to handle overconfident people.

    My work as an executive leadership coach working brings me in contact with top people in all kinds of organizations and industries, so I see overconfident people all the time. Part of my role is to ground them in reality, and part of it is to teach them to deal with other overconfident people.

    First, though, let’s make a distinction clear between two different degrees, or types, of overconfident people. The first is the narcissist, who is not only overconfident but also has a sense of superiority and entitlement. For a detailed discussion of dealing with a narcissist, see my Inc. article How to Deal With a Narcissistic Leader

    But here we’re looking at a run-of-the-mill overconfident colleague, boss, or associate—the ones who get on your nerves on a daily basis. Here are some smart strategies for coping and thriving:

    1. Connect with your own inner security: The best way to deal with an overconfident person is to find your own inner sense of security. When you can find your own confidence, nothing an overconfident person can say or do will undermine you. They may be unable to relate to you and may even say obnoxious or cruel things, but you can always let it slide when you feel secure in yourself.

    2. Don’t let it get to you. This is easy to say but harder to accomplish. But if you can learn to ignore the overconfident, superior attitude and try to find ways to you can enjoy each other’s company, it may benefit you you both. Deep down, there’s probably something to this person that’s worth knowing or exploring, and maybe at the deepest level there may be a person who is good and kind, with something in their background that causes their overconfident behavior.

    3. Know their secret. Overconfident people are often quite insecure, and they cover up their insecurities through dominating and controlling others. They find it hard to admit being wrong, and they will often cling to a belief even in the face of evidence that it’s outdated or wrong.

    4. Learn tolerance. Most of us are quick to judge. Perhaps impatience is your personal weakness, and frustration and annoyance are frequent responses for you. Maybe you feel intimidated or pressured. Whatever is happening, overconfident people present a great opportunity to learn patience, to listen without judging. Aim to tolerate the person and learn to understand what motivates him or her. Think about how you’d respond in the same position.

    5. Improve your assertiveness. Over confident people can smell self-doubt miles away—and when they do, they likely will pounce. The best way to combat those who think they have all the answers is to improve on your own assertiveness. Aggressively overconfident people won’t waste their time on people they can’t push around or get a rise out of.

    6. Be tactful. So you have tried tolerance and improved your assertiveness. Now it’s time for a new weapon: tact. You can still point out things that are self-evident without calling out the person’s arrogance. You can still respond assertively to things that are incorrect—just do it with kindness and empathy.

    7. Change the subject. Another great tool for handling overconfident people is a simple pivot to a new topic. By changing the conversation, you can discontinue the overconfident person’s dominance. If they try to return to the old topic, politely point out that everyone has already made their views known, and return to yet another new topic.

    8. Keep your distance to avoid confrontation. If you’ve tried all the other techniques to no avail, you can still lessen the impact of an arrogant overconfident person. Keep your distance to you can keep your sanity. Simply do your best to stay out of their way. It’ll buy you time to work out how to better respond, or if nothing else it will minimize their annoying presence.

    Lead from within: Overconfident people are arrogant people who simply too insecure to face their own reality. As Charles Bukowski so brilliantly stated, the problem with the world is that the intelligent people are full of doubts while the stupid ones are full of confidence.

     


    N A T I O N A L   B E S T S E L L E R

    The Leadership Gap

    What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: Getty Images

    The post How to Handle Annoying Overconfident People In Your Life appeared first on Lolly Daskal.

     
  • feedwordpress 19:00:47 on 2018/02/10 Permalink
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    Creating a Brand Story – Part 2 

    training_for_administrative_assistantsBy Anel Martin

    You know that awkward moment in the interview when they ask you about your areas of excellence, or that moment you need to introduce yourself to someone new at a business networking event (and your response sounds a bit rehearsed) or you run into the CEO in the elevator and they want to know who you are and what you do at the company.

    If you have ever felt vulnerable or embarrassed in these situations you need a Brand Story and Part Two of this series is just for you!

    So what is a brand story?

    Well, it is like an elevator pitch, just not as robotic or plastic! It is a true story about your talents and gifts. It is something that can be recited at will without rehearsal because it is TRUE and comes from your heart.  So let’s get practical.

    Step 1 Make a list of what you are really good at/recent achievements (at least 10).

    I am being literal here, so write down your areas of excellence and recent successes. Doing this on paper or on your laptop takes it out of your head and makes it more concrete.

    Step 2 Stuck? That is totally normal. Time to consult with a friend or colleague.

    It is funny (but maybe sad) that I have done this exercise with hundreds of assistants from across the world and writing down their strengths is a major challenge, but on the flip side you can ask them about their development or problem areas and they can give you two dozen without missing a beat. If you are stuck, know that this is normal.

    The solution is to consult with a trusted friend or colleague to help you compile your list. This is very useful because they might mention things you have not even thought about and also help you do a reality check on your existing list.

    The key is to be open to the feedback.

    Step 3 Trim down the list to 6 (but NOT less than 4).

    Go through the list and pick your top 6. Trim it down for maximum impact. Eliminate similar skills or merge items that can be grouped logically.

    Step 4 Rank from 1 to 6 (1 being best).

    As the title suggests look at your list and prioritize. Again the help of a trusted advisor will be valuable if you are unsure.

    Step 5 Write a concise, strong, short and clear one-liner about this skill.

    Do a one-liner for each of the 6 skills/abilities. Keep it simple and direct (research has proven that people will rate you are more intelligent if you use simple language, so don’t try and be too fancy).

    Avoid clichés like I am an excellent team player, I work well without supervision, I am a perfectionist. All of these things may be true but if you can’t find a more original way of expressing the same idea then please omit it altogether.

    EXAMPLE OF A BRAND STORY

    1. If I commit, I deliver.
    2. I am not shy and I take big risks.
    3. I am a connector of people and ideas.
    4. I have passion.
    5. I am kind and enjoy people.
    6. I am a time management expert and I get things done.

    Step 6 Test this Brand Story on yourself and your inner circle

    Test drive your brand story. Does it feel real? Would you be embarrassed to tell someone your brand story, if yes, it needs more work?

    It should be true, it should be natural and easy to articulate. Get feedback from others once you are ready to share.

    Use your brand story to update your CV, Linkedin or to position yourself for the next opportunity that comes your way. This is a very powerful tool to “sell” your brand in an authentic way and I hope that you find these tips useful.

    If you have questions or problems with creating your brand story you are welcome to reach out to me via my Facebook Page https://www.facebook.com/PA-20-Upgrade-Yourself-530299150373650/ or Twitter @anelmartin I am always happy to help!

    Anel Martin is a former awarding winning administrative assistant from South Africa (now based in Dubai) who now works as a full-time trainer and Results Based Coach. Her goal is to help assistants to find their voices and their confidence. She is a published author and the book is titled “The Executive Secretary Guide to Building a powerful personal brand” https://www.amazon.co.uk/dp/1539535576/ visit her website for more free resources, information, and services www.anelmartin.co.za

    The post Creating a Brand Story – Part 2 appeared first on Office Dynamics.

     
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