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  • feedwordpress 19:00:05 on 2019/02/03 Permalink
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    Face-to-Face Time with Administrative Assistants 


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    face_to_face_time_with_your_administrative_assistant

    SURPRISE!

    It’s me, Joan Burge.

    Those of you who have followed me for a while know I am a big fan of face-to-face time for executives and assistants. Face-to-face time is also beneficial for any manager who meets on a regular basis with their direct reports. Whether you are an executive or an assistant reading this Monday Motivator, here are ideas on what you can discuss when you have face-to-face time or catch up by telephone, Facetime, or Skype on a regular basis.

    E-mail Communications
    Executives and assistants can update each other on e-mail communications, whether it’s a status update or clarifying new actions to be taken.

    Visitors
    Discuss any events that will involve external visitors and anticipate actions to be taken before and during their visit. Executives: Share any important information that might help your assistant prepare for the event and ensure its success.

    Department Issues
    This is a good time to discuss any departmental problems that need the executive’s attention. Assistants are often privy to information within the department or are aware of potential personnel issues. These should be brought to the attention of the leader before a situation escalates.

    Status Updates
    Discuss updates on projects, meetings, items you are working on, and any other pertinent information. Assistants: Initiate discussion. Executives don’t like to have to ask the status of a specific project or task (nor do they have the time).

    Special Projects
    Discuss any special projects that are happening or coming up in the next few weeks. Assistants should ask what portions of the project they could work on: Is there any research to be done? Will information necessary for the project be coming from others inside or outside the company? If so, can they start assembling that information? Are presentations, graphs or charts required? If so, how many?

    Upcoming Travel
    Discuss upcoming trips so you can anticipate schedules and prepare necessary travel materials. At least bi-weekly, review the calendar for upcoming events as far as three months out.

    Training and Development
    Development happens when we take conscious action to improve. It is not a “check the box” aspect of your career; you must be intentional about it. Discuss your training and development requirements with your executive. Tell him about upcoming seminars and workshops you would like to attend and why. Be prepared to show your leader the information about the workshop, the objectives of the program, how the topics tie in with your job responsibilities, and the benefits of attending.

    Voicemails and IMs
    Discuss requests that need immediate attention or response. An assistant can return calls and take action if provided the appropriate context or required information from the executive.

    I hope you found these ideas useful. Wishing you an awesome week.

    joan_burge_signature

    P.S. By the way, if you are not aware, I host a live Facebook Friday on a fairly consistent basis. So if you want to end your week on a high note and learn a few good quick tips, then follow our Office Dynamics Facebook page to get notifications or watch replays. 


    Motivation_For_Woman

    This blog post is from Joan Burge’s Monday Motivators series. Monday Motivators is a weekly note offering practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. You can experience the power of self-navigation toward success. Energize your mind and drop those Monday blues! Subscribe to Monday Motivators.

    The post Face-to-Face Time with Administrative Assistants appeared first on Office Dynamics.

     
  • feedwordpress 09:00:05 on 2019/01/31 Permalink
    Tags: , , , , , Weekends,   

    8 Things Successful Leaders Do on Weekends 


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    Successful leaders have a passion for what they do, so they work hard and keep long hours. But as we all know, it’s difficult to keep up with that pace no matter how motivated you are. Every leader needs down time to avoid burning out. With the leaders I coach, I emphasize the weekends as the time to take a much-needed break and restore themselves so they’re ready to get the most out of the week ahead.

    Here are some of the top weekend habits from the leaders I coach around the world:

    1.They disconnect. For many leaders, the weekend is a time to shut down and turn everything off. In our hyperconnected world, we have to unplug to clear our head and find peace. On weekends, put away the phone and computer for a couple of hours. Disconnect from the world and reconnect with yourself.

    2. They read. Many great leaders are voracious readers, and the weekend is a great time to catch up on with some books and articles. As a bonus, try to find something that’s challenging and interesting but has nothing to do with your work. History and biographies can be especially compelling.

    3. They spend time with their loved ones. Lots of leaders use their weekends to connect with the important people in their lives. Make sure you take a weekly opportunity to carve out quality time with those who mean the most to you.

    4. They plan. Successful leaders devote at least part of their weekends to planning ahead. The weekend often provides the right mental space to be thoughtful about little details that might otherwise get lost in the hectic work week.

    5. They take on a hobby. Great leaders often use their spare time to cultivate an interest or a hobby. Hobbies and outside interests help keep you multidimensional and better able to relate to others.

    6. They exercise. Great leaders understand the importance of exercising. It’s not only healthy for the body but also a great way to clear your mind and thinking. Exercising in nature can be especially helpful in restoring mind, heart and soul, according to many of my clients.

    7. They recharge. We live in a competitive world, and every successful leader knows they always have to be at their best. Peak performance requires a lot of energy, so a weekend recharge is imperative to fuel the week ahead.

    8. They volunteer. Successful leaders use their weekends to give back to their communities. There are many charitable groups and organizations where you can spend your time making a meaningful contribution to a worthwhile cause.

    Lead from within: Everyone needs down time to relax, refresh and to recharge their mind, body and soul. Weekends offer that opportunity for successful leaders.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photos

    The post 8 Things Successful Leaders Do on Weekends appeared first on Lolly Daskal.

     
  • feedwordpress 11:10:17 on 2019/01/28 Permalink
    Tags: Energy Boost, , , , ,   

    This How Leaders Boost Their Energy Throughout the Day 


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    Being a successful leader can be exhausting. It’s a role that often requires working around the clock, with a never-ending cycle of responsibility and accountability. If you don’t know how to manage your energy it’s easy to become exhausted or burned out.

    As a leadership coach, part of my job is helping my clients learn how to rev their engines and lead energetically, even with everything they have going on. Leadership requires a sharp focus and their careful attention, with no room for checking out.

    Here are some of the most powerful tricks and tools I share with my clients on keeping their energy level high even through the longest and most difficult days:

    Manage stress. Successful leaders have plenty of stress. Left unmanaged, it can create overwhelming feelings of anxiety, worry and tension, all of which take up huge amounts of energy and leave you feeling depleted. Instead of reacting to stress in the moment, look for patterns to find the things that stress you out the most and try out a variety of stress management practices (for example, exercise, meditation or breathing techniques) to discover what works best for you.

    Snack smart. When you’re feeling stressed, it’s tempting to grab a high-carb snack or sugary drink to for a quick lift, but the resulting insulin spike can soon leave you feeling sleepy and down. Fuel your body with fruits, vegetables, whole grains and protein, and drink lots of water to stay hydrated and sharp.

    Hang out with positive people. Be aware of how those around you may be influencing you. If you’re constantly feeling down when you hang out with certain people, maybe it’s time to find a more positive, upbeat group to spend time with.

    Get moving. If you’re feeling lethargic, get up and move around. Exercise will perk you up immediately and help you increase your focus and attention. Over the long run, it can improve your overall health by lowering your cholesterol and blood pressure. It can also boost your mood and help relieve mild depression.

    Take a breath. The simple act of taking a breath can shift the energy in the body. In stressful times, take a moment to focus on your breathing by inhaling deeply and slowly through your nose and then out through your mouth. Repeat for one to two minutes. Deep breathing can help lower your blood pressure and heart rate and increase your energy level.

    Take a walk. Leave your desk and walk around. Talk to people and make connections, and if time permits get outside for a moment. The simple act of leaving your office and connecting with people and nature will boost your energy and help put things back into focus.

    Turn off your screens. As much as technology helps us be more productive, sometimes it can add to stress. Take a tech break by turning off the phone and computer screen so you can regroup and refocus without interruption.

    Taka a mini-break. Sometimes you just need to take a break from stress long enough to disrupt the body’s stress response cycle. Take five or 10 minutes to phone a friend or family member, flip through a magazine or even close your eyes, then get back into the action.

    Drink plenty of water. Our bodies are made up of about 60 percent water. When you don’t drink enough water, dehydration can leave you feeling fatigued and drained. Drinking water throughout the day will help with brain function and keep you feeling more awake and alert.

    Take in the sun. Too much time indoors under artificial lights can keep you from functioning at your best. A lack of exposure to sun or natural daylight can have an effect on your mood and energy level. If you repeatedly find yourself feeling down or stressed—especially in the winter—try to get outside and soak up some sunlight. Spending a few minutes in bright, natural light can re-energize you for the rest of the day.

    Lead from within: The most successful leaders know to manage their energy to be the most productive and effective.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photos

    The post This How Leaders Boost Their Energy Throughout the Day appeared first on Lolly Daskal.

     
  • feedwordpress 18:00:19 on 2019/01/26 Permalink
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    Administrative Assistants and Ongoing Status Updates 


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    As administrative assistants and executive assistants, we all know there are a hundred moving parts in business. There is constant change, new projects and ideas, rework, barriers, coordinating multiple people and meetings, travel, and more. Keeping the information flowing and status updates are critical to everyone’s success. Today I am especially focusing on how important status updates are between executives and assistants. Communication does not and should not only happen within the context of a formally scheduled meeting. It is something that should always be happening, fluidly, between Executive and Assistant.

    Tips for Administrative Assistants:

    • “Push” information to your executive; don’t make him ask.
    • Proactively ask questions; when you have time with your executive, use it wisely. Keep a running list of items so you never miss an opportunity.
    • Find opportunities throughout the day to quickly provide updates on pressing matters—fulfill your executive’s curiosity and put his mind at ease.
    • Remember that you don’t want to inundate your executive with e-mails throughout the day but occasional, concise e-mail updates are welcome.
    • Use post-its to communicate short updates or even words of encouragement to your executive.

    Tips for Executives:

    • Remain approachable and accessible to your assistant throughout the day, whether by phone, email or in-person; do not go long stretches without making a point for a quick, informal check-in.
    • If you are in the same location as your assistant, step out of your office or cubicle once in a while. Walk over to your assistant’s workspace and ask, “How are you doing? What’s going on?” Just have short, informal conversations. You will be surprised what you might learn by having these spontaneous mini-conversations with your assistant. Plus, you will be building rapport with your assistant, which will increase her desire to be a star performer for you.
    • Provide on-the-spot feedback. When your assistant has done something to your liking or successfully handled a difficult situation, be sure to tell her exactly what you liked so she will repeat the behavior.

    On the flip side, if your assistant did not quite meet your expectations on an assignment, task, or situation, provide useful feedback immediately while the event is fresh in your mind and hers. Use these as coaching opportunities so your administrative assistant executive assistant can grow and become even more valuable to you.

     


    Monday_Motivators_HomeThis blog post is from Joan Burge’s Monday Motivators series. Monday Motivators is a weekly note offering practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. You can experience the power of self-navigation toward success. Energize your mind and drop those Monday blues! Subscribe to Monday Motivators.

    Subscribe Here

     

     

     

     

    2019_Conference_For_Administrative_Assistants

    The post Administrative Assistants and Ongoing Status Updates appeared first on Office Dynamics.

     
  • feedwordpress 09:00:01 on 2019/01/24 Permalink
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    The Top 10 Mistakes Successful Leaders Never Make Twice 


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    We all make mistakes. And if we’re smart, we’re able to turn those mistakes into insight and their consequences into wisdom. But some mistakes are so disastrous that the most important lesson they impart is “Never do that again!” Here are some of the biggest mistakes that successful leaders make—but only once.

    1. Playing safe. It’s ironic that when a leader plays it safe they’re actually making one of the biggest mistakes in the book. When you stop taking risks, you stop being bold, and great leadership needs courage and boldness to succeed.

    2. Taking shortcuts. There can be no cutting corners when it comes to your leadership or your business. Trying to do something faster and cheaper instead of better and more innovative will end up costing you greatly. It’s a hard mistake to come back from, even once.

    3. Overpromising and underdelivering. One of the golden rules for any business is to underpromise and overdeliver. When you cross those wires, the results are usually  catastrophic and long-lasting enough to be an effective deterrent against a repeat. Make a commitment only when you’re certain you can meet expectations.

    4. Not asking tough questions. Being a successful leader means you have to ask the tough questions. When you fail to do so, you’re underprepared for whatever situation you walk into—plus you have a reputation for being either unconcerned or timid.

    5. Losing sight of the big picture. It’s easy to lose sight of what you are trying to achieve when times are hectic and everything feels frantic, but as a successful leader you have to quickly correct perspectives and keep everyone’s eyes on your mission. Holding your goals at the forefront of everything you do will take you far.

    6. Blaming others. Assigning blame when something goes wrong is one of the most destructive actions you can take, something that costs you greatly in respect and trust. Successful people earn respect by being personally accountable. And when something goes wrong, they focus on solving the problem instead of finding someone to take the fall.

    7. Being deceitful. Lies tend to multiply quickly, and they’re incredibly hard to maintain. Once you’ve been caught deceitful, your personal reputation suffers grave harm, and your entire leadership is damaged.

    8. Not asking for help. No one ever became successful without the support and assistance of others, but we often make the mistake of thinking we have to do it all on our own. We all need a helping hand, and we all need to be willing to help others as well.

    9. Leading with perfectionism. No matter how many times you tell a person that there’s no such thing as perfection, it’s still built into the nature of many people to aim for it. When you lead with perfectionism, you miss the chance to model for those people the essence of achievement—the importance of striving for excellence, not perfection, for meaning, not flawlessness.

    10. Trying to please everyone. We all want to be well liked. But successful people learn early on that it’s impossible to make everyone happy. Everyone has an opinion, and some people will never be pleased no matter how hard you try. Successful people know that trying to please everyone makes them less effective—which means making more people unhappy.

    Lead from within: It’s not the mistake but what we learn from it that ends up defining us.


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post The Top 10 Mistakes Successful Leaders Never Make Twice appeared first on Lolly Daskal.

     
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