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  • feedwordpress 08:00:33 on 2018/08/16 Permalink
    Tags: , Culture, , , , , ,   

    This is What Happens When You Build a Successful Culture 

    Workplace culture and engagement seem to be at a definite ebb—64 percent of employees in a recent study felt they didn’t have a strong work culture and 49 percent were not satisfied with their supervisor. This low engagement results in a 33 percent decrease in operating income and an 11 percent decrease in earnings growth, according to a report by TruPath. Many organizations are falling short in providing their staff what they need to succeed in the workplace.

    Workplace culture may sound like a trendy concern, but don’t underestimate its importance. Culture sets the stage for success. It represents the things that bring people together as well as the things that distinguish them. It’s the culture of an organization that that is the strongest reflection of its shared values, whether they’re solidly pointed toward success or careering toward failure.

    As a leader, you build organizational culture through your actions:

    Create it. Great leaders build and drive great cultures. They know it is their number one priority. They know they cannot delegate the task—they must create and lead a culture of greatness. Leadership begins with the process of creation.

    Teach it. Too often, leaders don’t feel a need to keep their employees informed about what’s going on or show them how to succeed. Instead, they leave people to their own devices to figure it all out. If you want to have a successful culture, take the time to provide instruction and illustrations.

    Shape it. Cultures are constantly changing, and as a leader you must always be working to keep it in shape. A culture of greatness doesn’t happen by accident. It comes about when a leader expects greatness and each person in the organization builds it, lives it, values it, reinforces it and fights for it.

    Humanize it. People are at the center of every effective organizational culture. You can implement all kinds of processes and procedures, you can set up mental models and theory-driven systems, but at the end of the day if your culture isn’t humanized you’re missing the mark.

    Support it. Cultures that thrive have the support of the organization’s leadership in addition to that of ambassadors throughout the organization who believe in what is being accomplished. No culture can succeed without widespread buy-in and support.

    Trust it. If you trust your vision and direction and take ownership of them, others will trust and take responsibility themselves. When everyone holds themselves accountable, you have an organization based on trust—and trust is the cornerstone of any healthy culture.

    Respect it. The undercurrent of any sound organizational culture must be one of respect. People who respect one another behave with courtesy and civility.

    Live it. Too often leaders talk about what’s required for the team to be successful but fail to hold themselves to the same standard. Leaders who truly live their values can expect those values to spread into every level of the organization. The best company cultures are built on a set of core values  that every leader and employee knows and lives out.

    Appreciate it. Regardless of what sort of culture you want for your company, there has to be an element of appreciation and recognition for others. Recognition means people care about each other and are invested in each other’s success. They recognize and appreciate diversity.

    Embrace it. Embrace your organization’s culture by engaging in behaviors that support it. Too often, leaders focus on what’s not going right, which creates more of the same. Instead of placing attention on what’s wrong, focus on what’s right.

    Your organization’s culture is a reflection of its values. It is the voice of your business, and it takes you and each member of your team to ensure its success.

    Lead from within: When you provide an environment in which people enjoy spending time, they will not only do their job but will outperform themselves every day.


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: iStock Photos

    The post This is What Happens When You Build a Successful Culture appeared first on Lolly Daskal.

  • feedwordpress 08:00:35 on 2018/08/14 Permalink
    Tags: , , Impostor Syndrome, , , , , , , ,   

    5 Easy Ways to Escape The Impostor Syndrome Trap  

    Imposter syndrome is a common psychological phenomenon in which you feel that you’re the only person in the group who doesn’t have it together. You feel you don’t deserve the good things that have come your way. And the more others recognize your achievements, the more you feel like a fake. You’re basically always looking over your shoulder and waiting to be called out as a fraud.

    In my research as an executive leadership coach, I have found that 99 percent of all high-achieving individual suffer from some degree of imposter syndrome—that means you and I and many of the people we know all suffer from this syndrome. So how do we escape the trap of the imposter syndrome? It’s largely a matter of five simple steps:

    1. Recognize that the syndrome exists. The first thing you have to do is recognize that imposter syndrome actually exists. With acknowledgement comes awareness and with awareness comes the power to manage your own thoughts. Remember, it’s not what you are that holds you back, it’s what you think you are not that keeps you from success. Feeling like an impostor at times is, for many of us, a natural side effect of learning the ropes and gaining expertise.

    2. Acknowledge your capabilities. Sometimes we get so caught up in what we don’t know that we forget we’re actually more capable and more competent than we think. Our skills are strengths that can take us wherever we go through whatever we do. We just have to acknowledge them, own them and allow them to carry us when we feel insecure and filled with self-doubt.

    3. Be proud of your accomplishments. Take ownership of your accomplishments—each and every one qualifies you to own your success. Take your accomplishments and truly experience them, learn from them, absorb as much as you can from them. Prepare yourself for your own greatness by keeping your mind conditioned to accomplish more. To own your accomplishments with pride is the one of the bravest and best things you can do when you’re feeling insecure or doubtful.

    4. Remember that perfection isn’t real. Recognize that the perfection doesn’t exist— problems will arise and you’ll make mistakes. It’s not perfection but doing your best in your challenges that gives you the confidence you need to feel assured in your achievements. When you expect perfection, you tend to overlook your own strengths. Those who try to appear perfect will eventually mess up, the confident will feel insecure and the informed will second-guess themselves. That’s the nature of an imperfect life.

    5. Stop comparing yourself to others. One of the greatest accomplishments in life is learning to resist comparing yourself to others, because that’s a war you can never win. There always will be someone who is smarter, better or even more successful, but that shouldn’t be your concern. The true measure of success comes within yourself. How do you measure up against who you are and what you want to do?

    At the end of the day, we must learn to value ourselves, which means we must tell ourselves that we are good enough, smart enough, capable enough. And if we have to learn something new we will, because what we do in life ultimately comes out of who we believe we are.

    Lead from within: Our confidence comes from doing what we do best. The only thing that can bring us down is allowing our own insecurities to keep us stuck.


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now



    Additional Reading you might enjoy:


    Photo Credit: iStock Photos

    The post 5 Easy Ways to Escape The Impostor Syndrome Trap  appeared first on Lolly Daskal.

  • feedwordpress 08:00:20 on 2018/08/09 Permalink
    Tags: , , , , , , , ,   

    How to Manage Up When You Have A Bad Boss  

    A recent Gallup poll found that half the people who leave their jobs do so not because they are working for a bad company but because they are working for a bad boss.

    If you’re trying to deal with a bad boss, you can at least take some comfort in the knowledge that you’re not alone. They’re seemingly everywhere.

    Many people will think that they have to resign or disengage at work to survive a bad boss, but you have other options.

    Many of them involve some element of managing up—finding ways for you and your team to be successful in spite of your boss.

    It may be difficult at first, but once you get the hang of it you’ll stand to gain valuable skills that will help you when the day comes that you’re the boss, and your reputation for excellence and integrity will benefit from the contrast to your boss.

    Here are some tips to help you manage up without your boss even realizing it:

    Keep your priorities straight. It’s easy to lose track of your priorities in times of challenge and discomfort. Whatever the circumstances, make sure carrying out your job to the best of your ability is firmly at the top of your list. Make excellence your main weapon; never give your boss an advantage by complaining or making a fuss. Remember that part of your job is to make your boss look good. You don’t have to like who you work for, but you can still take pride in your professionalism and the quality of your work.

    Make yourself invaluable. Work to become as valuable as possible to your boss, your team, and your organization. Think of ways to be supportive and take the initiative to help your boss where they struggle. Always look for opportunities to add value and demonstrate your effectiveness.

    Never kiss up. The worst thing you can do around someone who’s manipulative is fake an attitude or perspective. Managing up is very different than kissing up. Flattering your boss or attempting to sugarcoat the situation is rarely perceived as genuine. Most people can tell when they’re being manipulated, and disingenuous behavior can backfire however nice you are. Be respectful, be kind—and most of all, be professional and never say anything negative about your boss, even to your most trusted workplace allies.

    When they go low, you go high. When your boss exhibits behaviors and attitudes that cross the line, stay on the high road. Lead by example, show up with integrity, with clear boundaries, with character and with the determination not to let anyone break you down. Skills may give you power, but your character will earn you respect.

    Understand their triggers. Triggers are the factors that influence emotional reactions, whether they’re positive or negative. The more awareness and understanding you hold of your boss’s triggers, the better you’re prepared to react effectively based on your desired outcomes. Don’t allow your boss’s triggers, or anyone’s, for that matter, to hijack your intentions and purpose. Remember that however challenging the relationship may be, it isn’t about you.

    Lead from within: Always work to impress your boss and skillfully neutralize your own inner demons. This is how you manage up with a bad boss and build your influence and reputation at work.


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: iStockPhotos

    The post How to Manage Up When You Have A Bad Boss  appeared first on Lolly Daskal.

  • feedwordpress 08:00:26 on 2018/08/07 Permalink
    Tags: , , , , , ,   

    12 Mistakes to Avoid As a First Time Leader 

    Studies show that about half of all new leaders either fail or give up on pursuing a leadership path. New leaders always have a lot to learn, and mistakes—sometimes lots of them—are part of the process. But some mistakes are more costly than others. If you can avoid the worst of them, you can build your credibility and deliver the results that will steer you toward success.

    New leaders don’t have to look green. Avoid these foundational mistakes and people will assume you’re a seasoned and experienced leader.

    1. Letting your emotions get the best of you. When you’re in a position of leadership you can never let your emotions control you. Of course you’re going to experience emotions, and in some circumstances it’s appropriate for those emotions to be visible—but never to the point where you’re no longer in control of the situation.

    2. Compromising on your values. There will always be pressure that comes with leadership. Sometimes compromise is the best way forward, but at other times you’ll be asked to make an outright choice that goes either for or against your values. When that moment comes, remember that the best leaders chose what’s right, not what’s easy.

    3. Dismissing the importance of clear communication. A leader who fails to provide clear guidance is frustrating for everyone within their sphere. When communication is ambiguous, when reports and instructions are unclear, people feel uncertain and hesitant to act. As a leader, its important to understand that people crave guidance and clarity.

    4. Demonstrating bullying behavior. Any leader who thinks bullying will get people to do what they want, is not only a bad leader but doesn’t even have a clue about leadership. Every true leader understands that there’s a direct correlation between how people are treated and how they work. Fear is never a good motivator, but encouragement always works. Bottom line: all bully leaders eventually fail and fall.

    5. Fluctuating priorities. It’s difficult and stressful to work for a leader who is constantly changing their mind, or shifting their view of what’s important. as a leader, you need to realize that your inconsistency will cause turmoil. therefore, as a leader you must decide what is important and keep it a priority.

    6. Lacking accessibility. Leaders need to be present and available. The more you’re in touch with your people, the more you’ll know what’s going on and the more people will trust you with what’s happening. Everyone occasionally needs a minute or for a question or report or to brag about a success. Accessibility improves not only morale but also productivity, because you’re there to provide answers and keep things moving.

    7. Reprimanding people in public. This is a principle that is worth repeating and repeating again: if you have to reprimand someone or even discuss a mistake, do it in private. When people lose dignity, you lose respect.

    8. Talking dishonesty. It’s a simple truth that honesty breeds trust and dishonesty erodes it. When you tell the truth, you never have to keep your story straight. Lying may save you some trouble in the short run, but nothing is worth your integrity.

    9. Displaying favoritism. It’s appropriate to praise top performers, but remember to spread positive attention as much as you can, especially in public. Favoritism, or even the appearance of it, will cause unhappiness, kill productivity, and cost you in respect. Nobody likes being overlooked.

    10. Acting as though you’re the smartest in the room. Even if you are—and it’s never a safe assumption—never act like it. Don’t make pronouncements, but ask questions and listen. Listen to learn, listen to understand, listen to empower others to speak their mind.

    11. Making promises you cannot keep. Those you lead take you at your word. What may seem like a minor promise to you may be much more important to them. Your responsibility is to be accountable to your promises and make them happen. You can’t lead if you don’t keep your word.

    12. Saying “my way or the highway.” If you aspire to being thought of as a leader who’s  domineering, dictatorial, and close-minded, this kind of attitude will get you there quickly. It shuts people up and shuts them down. If you want to be a successful and respected leader, make it a point to consider the opinions of others and be willing to adjust your decisions if better ideas come along.

    Lead from within: We all make mistakes, but some mistakes have a higher price tag than others. Especially when you’re just starting out, set a good tone and make sure you stay far away from avoidable major mistakes.



    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now



    Additional Reading you might enjoy:

    Photo Credit: iStock Photo

    The post 12 Mistakes to Avoid As a First Time Leader appeared first on Lolly Daskal.

  • feedwordpress 16:28:55 on 2018/08/02 Permalink
    Tags: , , ,   

    Creating A Friendly Work Atmosphere 

    Create a Friendly and Approachable Atmosphere

    In our fast-paced world, people are becoming detached and desensitized. We are more transaction-based, unfocused on how our interaction is affecting other people. When you have that style of interaction with others, the world becomes decidedly colder. You must be aware of when that happens and take the steps necessary to turn it around:

    • Your body language and facial expressions provide visual clues, whether you intend them to or not. You need to be aware of messages you might be sending that you don’t want to send. You should not assume you are communicating what you think you are! You must be open to inventorying your communication style and be aware of cultural diversities that could work for, or against, you.
    • It is important to be genuinely interested when a person is communicating with you. Stopping, listening, and asking questions demonstrates your interest.
    • Assess what kind of environment you work in. Do you post a warning sign that states, “Stop. I am in a bad mood,” when you are having a rough day? Some assistants will say that is exactly the message they want to send. However, even when you are in a bad mood, which is very possible, you want to be very cautious of the message you send to peers or your manager. Sending this message is not conducive to controlling your attitude or choosing what attitude to wear each day.
    • What kinds of things do you surround yourself with that make you look unapproachable? (Your job is to support people whether you want to be bothered or not.)

    Come In with Zeal, Leave with Zen

    You go to work with zeal, having a mindset that you will conquer the day. Then you get into the office and find it is like a zoo.

    You want to leave with Zen, so you approach work by being excited about what you are doing. You approach your work with a good attitude, no matter what happens!

    You find that your work improves, and as that happens, you feel good about what you are accomplishing and how the work is moving forward.

    You are now adding value every day, and it isn’t dependent upon everything at work being perfect. You are managing your attitude (in spite of the zoo!) and so, when it’s time to go, you leave with a Zen-like peacefulness, knowing you cannot be moved by what’s happening around you.

    You form your own emotional “environment,” and in so doing, you work better and have more peacefulness. That’s how you come in with zeal and leave with Zen.


    This excerpt is from the book, Who Took My Pen…Again? by Joan Burge. This is available for purchase at the Office Dynamics Success Store.

    The post Creating A Friendly Work Atmosphere appeared first on Office Dynamics.

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