Updates from April, 2018 Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 14:30:52 on 2018/04/09 Permalink
    Tags: , , , , , ,   

    Dreams Do Come True 

    dreams_do_come_true

    Dreams do come true and I am so excited this week that I can hardly contain myself. This week I am living a dream that I had about 20 years ago! I am going to work with one of the most highly respected and well-known companies in the world! I am going to be teaching our flagship training program for assistants, the Star Achievement Series®. And I won’t only be teaching this week, but I will be going to this company six times between now and September. I will be teaching 12 full-day workshops with three levels of learning. The point I want to make is that your biggest dreams can come true…. with hard work, commitment, persistence and keeping the faith.

     

    In the early days of starting my business, I dreamed of working with this company because in the training industry they are tops! No one trains their employees better than this organization. In the early years, I tried to think of ways to get into this company but I didn’t try real hard because I thought it was impossible. So what did I do? I went to work at building my craft. I spent years devoting myself to writing an impressive in-depth curriculum for administrative professionals of all levels and all walks of life. I was teaching that course in numerous organizations and I kept improving the curriculum time and time again. In fact, the Star Achievement Series® has had 16 revisions in 27 years. It has stood the test of time and thousands of assistants have attended the course and received their CEAP (Certified Executive Administrative Professional) designation.

    designation_course_for_administraive_assistants

    About one year ago, I got a call from an individual from this amazing organization inquiring about the Star Achievement course. Now, after almost 12 months of conversations and tons of hours of back and forth emails, I am on a plane heading there today!

     

    This is really about you, though. It’s about you dreaming big, working hard, keeping the faith, never giving up and being a rock star at your calling. So here is my advice:

     

    1. Dream big! Often we dream way too small.
    1. Keep dreaming.
    1. Don’t let the naysayers squash your dream.
    1. Take your work, your gift, seriously. What have you been blessed with? Are you using your talents or are they just fading away?
    1. Polish your craft.
    1. Always put your best foot forward.
    1. Build a reputation of excellence.
    1. Set goals and monitor your progress.
    1. Enjoy the journey!

     

    What is your big dream? Deep down, what do you hope will happen in your life or your career? Have you given it any thought? Have you ever thought, “Wow, if this happens, it will be the ultimate?” You have to set these ideas in your mind so your subconscious can go to work. Just remember that it may take years for that dream to come true. But it is well worth the wait!

     

    Joan Burge

    The post Dreams Do Come True appeared first on Office Dynamics.

     
  • feedwordpress 15:00:00 on 2018/03/30 Permalink
    Tags: ,   

    Make a Connection with Vacation 

     vacation_planning

    Connection with vacation

    A few years ago I was out of the office for 12 days! The first 3 days, I had business in Cincinnati.  I then went from Cincinnati to Ft. Myers, Florida to join my 86-year old (active) father and my stepmom for a 9-day vacation.  This was a long-awaited and much-needed vacation and thank goodness for my Dad and Liz who are fun!  We did everything from just chilling out on the beach to sightseeing, shopping, eating and more eating, laughing and reminiscing.

    I tried my best to not be tethered to my phone, emails, texting and more.  It really is important to take a vacation when you are on vacation. Many of you may have already taken your spring break or might just be getting ready to go on vacation so I’d like to provide some tips either way.

    Post Vacation

    Of course, when you get home from vacation, you feel like you never even went away. But if you have had a good rest, you should be full of energy and ready to jump into your work.

    Those first two days back can feel overwhelming.  Emails have backed up or even if you were checking email, you still go back through to make sure you didn’t miss anything or you now have to take action on your emails.  Keep in mind that you can only do so much in 8 hours. Be easy on yourself; pace yourself; and take one item at a time.

    Prioritize and then focus.  As you view everything that has come across your desk whether they are phone calls, new assignments from your executive or your own project work:

    1. Assess all of it.
    2. Prioritize — seriously!  Ask yourself, “What is the impact if I don’t get this done in the next 48 hours?” That should help you sort your A priorities from your B and C.
    3. Focus.  That is key.  Stay focused on each task as you move through them.
    4. Cluster your time. For example, you would work on your Item A Priority; then make a few telephone calls; then sort through emails. This is far more effective than jumping around like a bouncing ball.
    5. Communicate realistic deadlines and when you can accomplish tasks that have been requested of you.  If you know you won’t have “X” done until Thursday,     don’t promise it for Tuesday at 5:00.  Be real with people.

    Pre Vacation

    There always seems to be last-minute chaos just before going on vacation.  I knew in plenty of time that my March vacation was coming up.  My initial thought (months out) was that I would take my time and pack over several weekends; meaning just pulling some clothes here and there or shoes and beach attire so I wouldn’t be rushed at the last minute.  Not so.  I was so busy with work, traveling, and teaching full-day workshops that I did not really start pulling clothes and packing until the night before my flight was departing.  Considering I was rushed, I did a fairly good job other than I brought more clothes than I needed, which I regretted after being on vacation and purchasing several items to bring home to family, Jasmine, and Michele.

    The one item I was good at was arranging who would handle mail, papers, watching my dogs and house, etc.

    Some words of advice, if you are traveling soon for vacation.

    1. After you have pulled all your clothes and shoes, put back 25% of it. Most likely, you will never wear them.
    2. Always leave some space for the goodies you buy on your trip.
    3. Be sure the individual(s) at the office who is/are covering for you or occasionally assisting, are briefed on important meetings, information, resources, who to reach and how to reach that person in an emergency situation.
    4. Pack a good book to read or grab your Kindle.  Vacations are a wonderful time to catch up on your reading.
    5. Take business cards.  Even though you are on vacation, you may meet people on the airplane or at a restaurant.  We made several new “friends” on our vacation. By the way, be willing to talk to people who are sitting next to you. It is a really small world.

    (During Vacation–remember coworkers who might be holding down the fort for you or filling in for you.  You don’t have to spend a lot of money.  A little souvenir or gift goes a long way.)

    I could list about 20 more things, however, I think you get the message.  The most important advice I want to give is to relax as much as you can when you are on vacation. If you are traveling with family or friends, pay attention to them.  Don’t be texting at the dinner table or during conversations.  Be fully engaged and take advantage of that special time, which you will never live again.

    – Joan Burge

    The post Make a Connection with Vacation appeared first on Office Dynamics.

     
  • feedwordpress 17:03:56 on 2018/03/29 Permalink
    Tags: , , , , ,   

    Professional Development Value 

    Professional Development Value

    Dana Buchanan is a 20 plus year professional assistant and coordinator with a passion for writing. Last year Dana attended our Conference for Administrative Excellence but in order for that to happen, she needed to justify the budget and explain the benefits to her executive. In her latest blog entry, “Professional Development Value,” she explains what she did to win her executive’s decision and how Office Dynamics helped her become a better assistant and writer! Read “Professional Development Value” and follow her blog by clicking the link!

    https://successencourager.wordpress.com/

    The post Professional Development Value appeared first on Office Dynamics.

     
  • feedwordpress 00:06:35 on 2018/03/27 Permalink
    Tags: , , , ,   

    How To Be Effective In The Office 

    How to be effective in the office

    I’d like to share with you a few little workplace-effectiveness techniques that boost success. Did you know that changing just a few of the everyday words you use while conducting business can actually enhance people’s positive impressions of you? Here are three quick and highly effective linguistic tips you can start using today and learn how to be effective in the office.

     

    1. “Do” or “can” instead of “try.” When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office. That’s why so many of us use the word “try” (as in, “I will try to have that report finished Tuesday”) to buffer our schedules and communicate parameters on tasks and projects. Problem: “Try” has a somewhat wimpy connotation, as if you’re unsure – even when you aren’t, of course! Solution: Replace with variations of the words “do” or “can” instead – and focus on what is definite: “I’ll do a preliminary outline by Tuesday for review,” or “I will complete a preliminary outline Tuesday.”

     

    1. “Believe” instead of “think” or “feel.” If you’re a careful listener, you’ll often hear people say something like, “I think/feel the best course of action is….” Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “I believe you’re right.” Bonus fact: To communicate even more directly and succinctly, practice dropping the use of “I believe,” and stick with the statement itself: “You’re right.”

     

    1. “And” instead of “but.” Here’s one of my favorites! See if you can tell the difference between these two statements: “I know you’ve missed the deadline, but…” vs. “I know you’ve missed the deadline, and….” The first sets up a negative “but,” which precedes bad news – and since people know this, they tend to get defensive or tune out whatever follows, regardless of its legitimacy. Conversely, the second statement acknowledges the bad news, yet skillfully avoids the sense that a shoe is about to fall. Result? The “and” says, “We can work on a solution, which is more important than the blame right now” – and people are far more likely to listen, meaning communication improves.

     

    Successful professionals focus on what I call the “language of the positive.” There are many, many more examples of this than those I’ve provided. Can you think of any additional ways to change commonly used words or phrases so co-workers and clients respond even better? I encourage you to delve deep and test new ways to communicate verbally. Have a great week!

     

    Joan Burge

     

    monday motivators

    This post is part of Joan’s Monday Motivators, a weekly editorial designed to kick off your week with practical ways to create a new mindset, change behaviors, develop positive relationships and thrive in the workplace with energy, effectiveness, and excellence. Sign up HERE to follow Joan’s Monday Motivators.

    The post How To Be Effective In The Office appeared first on Office Dynamics.

     
  • feedwordpress 16:00:38 on 2018/03/23 Permalink
    Tags: ,   

    Great Assistants Are In the Know 

    assistants_in_the_know

    Great assistants know

    It’s COOL to be an administrative professional because you are privy to information that other employees are not or you may be given a heads up on an upcoming change before other employees are told.

    When I think back to some of the executives I worked with as a strategic business partner, there were numerous occasions when they would share important information with me. That made me feel trustworthy and like a confidante. Often the information they shared was to help me be prepared for upcoming situations or events. It was great to be “in the know” so I could be proactive, take the initiative, and also not be caught off guard should another employee come and ask me questions about something they heard.

    There were times I was privy to financials which helped me look for creative ways to save money or leverage supplies and equipment. Yes, there were probably a few times I wish had not been told certain things but I knew how to protect information when I needed. That is also the COOL thing about being an executive assistant or administrative professional. . . you have to learn how to communicate in a way that you are being truthful, yet keeping confidences when necessary.

    Joan Burge

    Related Articles:

     

    executives_assistants_working_partnership

    The post Great Assistants Are In the Know appeared first on Office Dynamics.

     
c
compose new post
j
next post/next comment
k
previous post/previous comment
r
reply
e
edit
o
show/hide comments
t
go to top
l
go to login
h
show/hide help
esc
cancel