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  • feedwordpress 16:30:03 on 2019/10/02 Permalink
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    Business Travel Planning for Executive and Administrative Assistants 


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    With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner has become increasingly important. Assistants who need to plan fast-paced and “not a moment to spare” meeting agendas and travel itineraries for their traveling executives know that getting it right is a difficult feat. Novice and senior assistants alike struggle with the task of travel planning for busy leaders. It’s a universal hurdle to star achievement!

    The first thing you need to do as an assistant is to become educated about what business travel really is so that you can develop empathy for your executive. For many business owners and team leaders, business travel is stressful, draining, and dreaded. Jet lag, back-to-back meetings, and little recovery time reveal the reality of the weary business traveler. Traveling for work demands that your leader be sharp when it counts. Sometimes that’s a very tall order. Constant business travel is, quite often, very taxing on a person. Business trips are typically high-pressure, high-stakes events. If they weren’t, your leader probably wouldn’t need to fly across the country. Developing a keen understanding of what life on the road is really like, even if you don’t travel much yourself, is an incredibly important skill to master in order to effectively plan your leader’s business trips.

    Once you understand their plight, how do master business travel planning? As usual, the answer lies within you. You must understand that travel planning is a cognitive task. Travel websites may be able to produce refined lists from an immense amount of data, but they simply cannot consider every single vital element that you, a human being, can. You know your leader. You understand what they need. You can appreciate what they’re up against. Use that know-how when you plan their travel and allow that understanding to work for you.

    Because I know exceptional travel planning for business leaders is an incredibly important task, I’ve created an in-depth guide to help you master the skill. Mastering Business Travel Planning: A Vital Resource for Assistants eBook represents the culmination of my decades of experience in both planning business trips and traveling extensively myself. Ready to become a travel planning pro? Click here learn more!

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    The post Business Travel Planning for Executive and Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 16:08:02 on 2019/09/13 Permalink
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    Give Your Readers a Break—Pick One! 


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    In wanting to cover many aspects of a topic, business writers sometimes throw down so many variables that readers have no way to gauge the importance of each. They feel weighed down trying! Look at these examples:

    1. The professor included and provided a methodology for continuing the effort.
    2. The state and local leaders developed and drafted numerous statutes.
    3. We need to appreciate and understand the factors affecting the time and place.

    The “Pick One” Principle

    You can lighten your readers’ load by applying the “pick one” principle. You’ll find it works for all kinds of writing—emails, reports, manuscripts, and more.

    The “pick one” principle asks: “Which word better describes what you want to say—the word before or after the and?” Then pick the one that adds more emphasis to your meaning.

    In Example 1, which word better conveys the meaning—included or provided? In this context, provided can cover the meaning for both—that is, if something is provided, we can assume it’s included. Pick one: provided.

    The professor provided a methodology for continuing the effort.

    Example 2 has the word and in two places, making the sentence long-winded. For developed and drafted, the more apt word is drafted because something can’t be drafted without being developed first. Pick one: drafted.

    “Pick one” also applies to making a single-word substitution. For example, state and local could be changed to government without altering the meaning in this context.

    The government leaders drafted numerous statutes.

    In Example 3, because appreciate and understand are so close in meaning, using both is like saying it twice. “Pick one” to streamline the writing. For time and place, we could substitute a single word: situation.  

    We need to understand the factors affecting the situation.

    Good Rule of Thumb to Follow

    When you reread anything you’ve written, find all the places you’ve used and, then apply the “pick one” principle wherever possible. That way, you won’t dilute the meaning of your message or needlessly weigh down your readers.

    Give them a break. Pick one!

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource to quickly find the right word when it matters most. It allows you to improve your writing through excellent resources in your inbox, including a webinar, crossword puzzles, and a Word Tripper of the Week for 52 weeks. Enjoy a $30 discount at checkout with the code ODI at www.wordtrippers.com/odi.

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    The post Give Your Readers a Break—Pick One! appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 16:30:57 on 2019/09/12 Permalink
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    Creating an Administrative Professional Protocol Manual – Ask an Admin 


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    Christine N. Asks:

    I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above.  What do most administrative professionals prefer? 

    Thank you!

    Please comment below.


    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might.

    If you’d like to learn more about Ask an Admin or submit a question, you may do so here.

    The post Creating an Administrative Professional Protocol Manual – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 17:15:32 on 2019/09/04 Permalink
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    6 Ways for Assistants to Gain Respect 


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    A powerful, but underutilized, way for administrative and executive assistants to gain respect and be taken seriously is to exude executive presence. Forbes.com define executive presence as the ability to project gravitas–confidence, poise under pressure and decisiveness. Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence.

    When you create executive presence, you are taken more seriously in the workplace and your voice is more clearly heard. Executive presence is a combination of business expertise, competence in a chosen profession and ability to build or connect with others. You do that by:

    1. Delivering information in “headlines.” In my World Class Assistant™ course, attendees will ask me what this means. Just think of a newspaper. We see headlines, right? So, when you are communicating with executives or managers, keep it short, simple, and to the point. They don’t have time for the back story.

    2. Communicating with passion and energy. You get people’s attention when you do this. A goal in communicating is to get people to listen to us. Maybe our goal is to get them to buy into an idea or try something new. Even daily, you can speak with more liveliness. I notice when I speak with more energy, I actually feel energized!

    3. Speaking up. Use strong and clear language. You can do this in a way that does not make you appear to be aggressive.

    4. Using a confident tone. It’s very hard to convince or persuade someone when you come across as hesitant just by the tone of your voice. I recently worked with a CEO of a top Fortune 500 company and coached his assistant. The CEO told me he does not like it when his assistant does not sound confident about something when he asks her a question. The example had to do with a meeting whereby the assistant did not sound sure of the information when questioned by her executive.

    5. Engaging people in conversation. Don’t wait for people to ask you question or start a conversation. We project confidence when we reach out to others and initiate conversation. You will be amazed at how positively people will respond to you when you pay attention to and show an interest in them.

    6. Learning to read your audience or the situation and adapt as necessary. It’s just like what I must do as a speaker and trainer. If I am good at my craft, I pay attention to my audience. I don’t just keep going ahead with what I want to say without noticing how my audience is responding. Your audience may be one or two people. But if you are to be successful, you need to be aware of what is going on with the other person and adapt, if necessary.

    In my World Class Assistant™ course, attendees get to practice projecting executive presence. We do this on the third (last) day of class. They present as a team and discuss the benefits they derived from attending the WCA course. To make it real, the assistants pretend they are presenting to their executives. Each person in the group demonstrates their newly learned skills.

    I hope you will practice the above-mentioned techniques. I am positive you will see results.

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    “Of all the programs offered by other training companies that I’ve attended, World Class Assistant™ was much more comprehensive and intense. This program is head and shoulders above the rest! It continues to help raise the bar.”

    – Jennie Forcum, CWCA

    Our World Class Assistant™ course typically sells out so act fast!  In order to deliver a cutting edge, unique experience, we intentionally keep class sizes small.  Don’t spend too long on the fence.  You’ll miss the opportunity of a lifetime!

    Learn More and Register Here.

    The post 6 Ways for Assistants to Gain Respect appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 18:30:42 on 2019/09/03 Permalink
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    How Can I Start a Group for Administrative Assistants? – Ask an Admin 


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    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

    Emily K. asks:

    I live in a town close to admin groups (like Meetup or non-profit groups) but each is at least 1.5 hours away. I would like to start something similar in my town. How would I go about starting a group that will be more than just me, sitting in a coffeehouse by myself?

    Does anyone have any experience putting together and administrative group? Please comment below.

    The post How Can I Start a Group for Administrative Assistants? – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
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