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  • feedwordpress 18:15:00 on 2020/02/19 Permalink
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    What Are Some Measurable KPIs for Executive Assistants? – Ask an Admin 


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    tips_for_administrative_assistants

    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

    Marje M asks:

    My boss is making me write my own Key Performance Indicators.

    What do you suggest for measurable ones for an Executive Assistant?

    Thank you!

    Please share your thoughts and advice in the comments below.


    Want to learn more about Ask an Admin and how to submit your own question? Click here
    

    Administrative_Competency_Assessment

    Grab your free Competency Assessment for assistants and see how you measure up!

    The post What Are Some Measurable KPIs for Executive Assistants? – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 18:25:00 on 2020/02/18 Permalink
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    2020 Training Opportunities for Administrative Assistants 


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    executive_assistant_training_2020

    There’s a saying that success is 5% strategy and 95% mindset. When you set your mind to improving your job skills, you take control of your life to reach your full potential. It results in you performing at your optimum level. That leads to opportunities for your career advancement.

    We at Office Dynamics want you to grow and become highly efficient in your role. We offer a variety of live learning events, opportunities, and resources to increase your effectiveness. And in honor of our 30- Year Anniversary, we are offering more administrative courses, cities, and dates.

    Here’s what we have in store for administrative professionals in 2020:

    Joan’s 30 Year Anniversary Tour – Timeless Skills for Assistants

    1 Day Training, 4 Cities

    In celebration of Office Dynamics’ 30th year anniversary, Joan Burge will be conducting this one-day training event at four (4) major cities near you. Take advantage of this rare opportunity to learn timeless administrative skills from the rock star of the administrative professionals’ world.

    Orlando: April 22, 2020 (Admin. Professionals Day)
    Chicago: June 3, 2020
    Denver: June 24, 2020
    Nashville: October 8, 2020

    World Class Assistant™ Designation Course

    The first to recognize assistants as “strategic business partners,” this certification and curriculum-based designation program is designed to polish administrative professionals for upward mobility and current-level stellar performance.

    Houston, TX – March 11-13, 2020
    Las Vegas, NV – March 11-13, 2020
    San Jose, CA – TBD
    Nashville, TN – April 22-24, 2020
    Chicago, IL – May 13-15, 2020
    Boston, MA – June 17-19, 2020
    Baltimore, MD – August 12-14, 2020
    Las Vegas, NV – September 16-18, 2020
    Seattle, WA – September 23-25, 2020
    San Jose, CA – October 5 – 7, 2020
    Denver, CO – October 14-16, 2020

    27th Annual Conference for Administrative Excellence: 2020 & Beyond

    Join 350+ assistants from around the world at the #1 conference for administrative professionals. Learn the skills and behaviors necessary to be successful within the administrative arena.

    Las Vegas, NV
    Red Rock Casino Resort & Spa
    October 27-30, 2020


    We also offer:

    Make 2020 a winning year. Investing in yourself is a wise decision. Let us help you make it happen.

    Need help getting approval? Click here.

    The post 2020 Training Opportunities for Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 18:15:00 on 2020/02/13 Permalink
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    I’m a Bored Executive Assistant – Is It Time to Move On? 


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    tips_for_administrative_assistants

    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

    EA with Brains asks:

    How to approach this situation?

    I work for a C-level executive who gives me tasks to do even though I’ve asked my executive if there’s anything I can do to assist with project-related work. I’m bored and not sure if it’s time to search for another job. I’m over 50 and may not get a match in salary (I’m highly compensated).

    Thank you!

    Please share your thoughts and advice in the comments below.


    Want to learn more about Ask an Admin and how to submit your own question? Click here

    conference_for_administrative_assistants

    The post I’m a Bored Executive Assistant – Is It Time to Move On? appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 15:15:00 on 2020/02/10 Permalink
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    Finding my Niche by Mary Jo Wiseman 


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    Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners. I for one, started out on a clerical/administrative path with absolutely no knowledge at the time that a career in meeting planning even existed (and at the time it probably didn’t).

    Truth be told, I had no intention when I first returned to the workforce after being a stay-at-home mom of working for the rest of my life or until retirement. But as it turns out, that’s exactly what I did. 

    The first time I became involved in planning meetings was in my role as an office manager in the Grants and Development Office of a state university. This office reported to a Board of Trustees and was responsible for planning and executing quarterly board meetings.

    Did I think of this as “meeting planning”? I did not. 

    Did I know the difference between a board room or conference room set and a classroom set? I did not.

    BUT, I learned and I learned quickly by making some mistakes early on. 

    What I also learned was that I liked what I was doing and that I was good at it – or had the potential to be. I also knew I needed and wanted to learn more so I set out on a professional development journey and did the following.

    • Changed job, moving to an administrative assistant position in HR with a Fortune 500 company where I was able to get a big picture perspective of the potential for further career opportunities.  
    • Learned of a possible opening in the Conference Services area; requested informational interview.
    • Responded to an eventual job posting as a meeting planner; accepted the job and was on my way:   I’d found my niche.  

    Did it stop there?  Absolutely not! From there, I:

    • Joined Meeting Professionals International.
    • Attended monthly educational programs and their annual educational conferences.
    • Read all the hospitality-related materials I could get my hands on.
    • Chaired a CMP study group to learn all I could learn before sitting for the CMP exam.
    • Become a Certified Meeting Professional. 

    In an effort to share with others the key strategies I learned throughout my 24+ year career as a corporate meeting planner,  I wrote my first book: The Meeting Planning Process: A Guide to Planning Successful Meetings

    My book offers a practical overview of the entire planning process for people just starting out in the business or meeting planning veterans alike.  It offers valuable insight and tips to help CREATE the perfect EXPERIENCE for your audience by staying true to the basic elements of the planning process.

    The guide is intended to lead you through the proper steps and the sequence of tasks involved in planning a meeting.  It also includes handy templates including a Meeting TimeLine, an Overall (Meeting Action) Plan, and a Request for Proposal (RFP) as well as descriptions and diagrams of possible room setups.

    If you need a standard operating guide or need to get everyone using the same formats, my guide could give you a great start.  It should give you the structure and tools to keep you and your team focused, on task and on time. I found my niche.  It took time, it took patience and I did it on my own time table.   If you haven’t yet found your niche, I hope my story will give you the courage to keep challenging yourself and moving forward when the time is right for you.

    “The Meeting Planning Process: A Guide to Planning Successful Meetings” is available in the Office Dynamics Success Store. Grab a copy here.

    meeting_planning_guide

    The post Finding my Niche by Mary Jo Wiseman appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 15:00:00 on 2020/02/06 Permalink
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    How Can I Retrieve Corrupt Documents/Drawers? – Ask an Admin 


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    tips_for_administrative_assistants

    Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

    Rose asks:

    The accounting firm I work for converted to digital document management ten years ago. For the most part, things have been going well; however, with the advent of cloud computing and third party IT support, we’ve run into a situation that I need help resolving.

    When a drawer goes corrupt there are only three resolutions – restore from backup, rebuild from paper documents, or a combination of both. The real problem for us comes when the paper is gone (because you converted it to a digital document, verified its integrity, digitally filed it, and shredded it), and the backup is corrupt.

    When I was in charge of backup, I kept a backup from three points throughout the year. These backups were destroyed according to our records retention policy. Backup is no longer in our control.

    What procedures do you have in place to ensure you can retrieve corrupt documents/drawers? 

    Thank you,
    Rose

    Please share your thoughts and advice in the comments below.


    Want to learn more about Ask an Admin and how to submit your own question? Click here

    The post How Can I Retrieve Corrupt Documents/Drawers? – Ask an Admin appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
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