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  • feedwordpress 15:30:12 on 2019/08/22 Permalink
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    What is a Meeting Planner Exactly? 


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    A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization — be it corporate, association or otherwise — charged with the responsibility of planning and executing a meeting or special event.

    Planners utilize their project management experience, planning skills and attention to detail to help create and deliver events that meet or exceed expectations. They add value to an organization by drawing upon their knowledge of the hospitality industry to manage expenses and minimize risk by negotiating the best all-around rates and paying attention to contract terms.

    A meeting planner has the keen ability to bring the right people and resources together to create and deliver programs that best meet the strategic goals, objectives and key messages to a defined audience.

    A meeting planner is there to partner with team members to take responsibility for the things they do best which gives others more time to concentrate on the things they do best, whether it’s the day-to-day operation of a business unit or the company’s overall bottom line. Planners maximize time spent on the development and delivery of the meeting content to ensure it meets key objectives. The planner is there to help ensure the success of a program. The goal is to make the meeting host and, if applicable, make their organization SHINE.

    Meeting planners are leaders. They are strategic. They are analytical. They are solution-oriented. They are disciplined. They are diplomatic. They have a logical way of looking at a project and understanding what needs to be done to ensure success. They have the innate ability to see the big picture — to take a look at a project as a whole, break it down action item by action item, establish the systematic order within each action item for getting things done, creating an overall time table for completing all tasks and taking the responsibility for following up to make sure everyone stays on task. Their attention to detail is second to none.

    Meeting planners work well independently or as a team member. They look for ways to improve the end product and service. Planners take their craft seriously. They tend to be life-long learners and students of experiential learning. They learn through doing, through the professional organizations they belong to, and through outside studies such as Certified Meeting Professional and Certified Meeting Manager programs. 

    Where exactly the meeting planner sits within the organizational structure varies from organization to organization. It may be a function of HR as easily as it may be of Communications, Marketing or Procurement. Or, a planner could be a small business owner or wear the hat of a bride or groom, or non-profit volunteer heading up a fundraising campaign. 

    The extent to which planners are involved in meetings varies as much as where they fall within the organizational structure. Some may be involved in many or all phases of the planning process; others may be limited to execution only. Sometimes this is a cultural thing within an organization; sometimes it may be the very nature of the meeting itself. The information being shared before, during and after the meeting may be so proprietary that the fewer who know, the better. If it’s more cultural, you will just need to bide your time by doing what you are asked, know when and how to raise questions or offer suggestions and just generally work to gain the trust of the people involved. Sometimes you have to take a leap of faith and be a little aggressive (in a nice way, of course). For instance, if you’re working with a group who is being asked to coordinate a meeting for the very first time and you’re lucky enough to be asked to sit in on the early planning stages and you see that no one is taking notes much less putting together what I call an “Overall Meeting Action Plan” or “Business Plan” for the meeting, by all means, go ahead and take notes. Develop the best format for the “Overall Meeting Action Plan” and just do it. (There is a template for this document in my book by the way.)

    You should send out the meeting notes along with a draft of what your understanding of the “PLAN” is and ask for feedback. With any luck, people will appreciate what you’ve done.  If they don’t, then you’ll have to decide if you need to take a step back or keep on moving forward. Each group you work with will be different. Personalities and expectations will differ, but how you do your work and the effort you put into it must always be done with the highest degree of professionalism and integrity. It takes patience, but little by little, if you keep plugging away at it, you will find yourself growing professionally. Your areas of responsibility may increase, and the trust and respect of your team will likely grow. 

    Mary Jo Wiseman, CMP | Author, “The Meeting Planning Process:  A Guide to Planning Successful Meetings” | https://www.maryjo-wiseman.net

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    The Meeting Planning Process — A Guide to Planning Successful Meetings

    Get your copy today!

    The post What is a Meeting Planner Exactly? appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 11:20:32 on 2019/08/20 Permalink
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    Executive Assistants –Developing Your “Wow” Factor 


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    Some executive assistants have it. Some executive assistants don’t.

    What is it, you ask? That intangible, invaluable “wow” factor.

    Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor. It has nothing to do with your title or pay grade; it’s about who you are as a professional.

    The wow factor is a term we use in the World Class Assistant™ Certification and Professional Designation program to describe the powerful executive presence that the most successful administrative professionals exude. These assistants know how to command a room. They remain poised even under the most intense pressure. They know how to make intelligent decisions on-the-spot.

    In short, they possess abilities that make others say, “Wow!”

    As a result, these assistants enjoy an increased level of respect and even reverence. People look up to them and listen when they speak. People ask for their opinions and guidance. People trust them. They are World Class Assistants.

    Hopefully, you’re reading this and thinking, “Yep! That’s what I want!” If that’s the case, we have a few recommendations to help you get there.

    Build Exceptional Competence
    Your core abilities are the foundation. You have to be an expert at what you do. The wow factor isn’t all about the exterior. It’s what’s inside too. You can’t have it if you don’t first have the skills to do your job exceptionally well.

    Refine Your Professional Style
    Your physical presence is a big part of the wow factor. How you present yourself, your style and your overall look create your total package. There are many elements to consider: how you dress, your body language, your facial expressions, your gestures, and more. Learn to observe the successful people around you and mirror their example. But don’t forget to incorporate your own unique touches too!

    Monitor Your Speech
    Your voice is a critically important tool for communication. It can either enhance your wow factor or detract from it. Listen to your tone, as well as the words you are using. Do you sound authoritative, composed and enthusiastic? Or do you sound scattered, timid, and weak? Others can pick up on things that are subtly hidden in your voice. Remember that the wow factor can be both seen and heard.

    Embrace Serenity
    When things fall apart (which they frequently do in the business world), some assistants fall apart too. They lose all perspective and let their stress filter into every interaction and behavior. But assistants with the wow factor are viewed as a port in the storm. They’re steady, clear-headed and focused, even when others are not. They have peace and serenity because they know, whatever happens, they have the ability to meet any challenge head-on.

    This wow-factor idea comes from our World Class Assistant™ Certification and Professional Designation program. If you’re looking to really develop and leverage your own unique wow factor, this “high-end boot camp” might be the perfect next step in your career evolution. The only curriculum-based designation specifically for administrative professionals, this program is designed to help you develop the skills required to really WOW your executive(s).

    The post Executive Assistants –Developing Your “Wow” Factor appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 08:00:55 on 2019/08/20 Permalink
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    The Best Advice for a Leader Who’s a Fixer 


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    At our weekly coaching session, my client was more serious and quiet than usual. When I asked what was wrong, he said, “Nothing.”

    After a long pause, he asked me, “What is the best advice you would give to a leader who is a fixer?”

    I smiled and reassured him that most leaders I know—especially the really smart ones, the really good ones—are fixers at heart. But the truly great leaders know they can’t fix everything, and they know what to do when they catch themselves trying.

    He started to relax a bit. Knowing he wasn’t alone in his concern was helpful. But of course our work had just begun—he also needed to know what to do.

    This is what I told him:

    When you want to jump in and correct someone, pause. Take a moment and give yourself a chance to regroup so you can make better decisions and act wisely. A smart leader who knows what needs to be done will want to jump in and correct the situation—but don’t. Be the leader who is able to ask the questions that lead others to the next step instead of finding it for them. Be a leader who empowers others.

    When you want to tell people what to do, stop yourself. Great leaders don’t tell people what to do. They demonstrate, navigate, stand beside their people and work with them as partners. You never want to be the kind of leader who simply tells others what to do. Giving people a chance to have input and to give you feedback is a sign of a great leader.

    When you delegate work and it isn’t done well, don’t criticize. Unless you’re an exceptional communicator, it’s hard for someone else to know exactly what you want. If you give someone an assignment. and it’s not done the way you would do it, resist the temptation to criticize. Instead, guide them through the work with questions, and ask them if they can think of a better approach. Give them an opportunity to think, assess and rework.

    When you want to go faster, slow down. If you want speed, you might not get excellence or quality. As a leader, it is important to set the pace, but it is just as important that people can keep up with you. If you are 10 steps ahead of everyone, no one will be following you as a leader—so slow down to keep up with the people you want to bring along. Walk in step with those who are following you.

    When you think you know how to do it better, check yourself. As leaders, we always tend to think we can do everything a little bit better. But part of leadership is giving the people you hired a chance to do their job. If you find yourself saying, “This is how we can do it better,” stop! Allow people to speak up and give their input. It’s your job to make the space for others to tell what they think and share their ideas. Leadership is not a one-person job—it takes a great group of people coming together to makes things work.

    Great leaders know how to do many things very well. They have the competence and skills to make things better, faster, and quicker, and the confidence to act with intelligence and wisdom. But that doesn’t mean they should be trying to fix everything that isn’t working.

    Lead from within: Great leadership isn’t showing off how much you know and how much you can do. It’s about allowing others to show you their own greatness so you can celebrate and appreciate it.

     


     

    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post The Best Advice for a Leader Who’s a Fixer appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:03 on 2019/08/20 Permalink
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    How the Best Leaders Energize Their People Every Day 


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    If you’re like most leaders, the days can be long and filled with millions of things to do, and it’s easy to lose sight of your energy. And the same is true of the people on your team. Ideally, the work you do every day should be energizing, but part of leadership is making it happen when it isn’t happening naturally. Here are some ways to keep your people energized and motivated:

    Tap into what inspires them. The status quo is usually a pretty comfortable place, and it’s never easy for leaders to get people to move forward. Ask yourself what inspires your team. Is it the mission? The camaraderie and teamwork? Personal ambition? Tap into what you know of them to help them make the leap from impossible to possible. Let them know it’s going to be hard at times, but the rewards will be great.

    Celebrate the big things—and the little ones too. Great leaders are constantly finding ways to honor their people and celebrate their individual and shared successes. Don’t wait for an excuse to inject energy into your people. Let them know you see their progress and do everything you can to celebrate it—and them.

    Reward their effort. Too often leaders focus rewards only on results; they forget how much energy and effort people put into making something work, even if it’s just part of the daily grind or a project that didn’t pan out. Be the kind of leader who rewards effort as well as results. Let your people know that little things make big things happen and that you value their discipline and effort.

    Listen with curiosity. Most people don’t listen with the intent to understand but with the intent to reply. To energize your people, listen with curiosity, speak with honesty and act with integrity. The most successful people are the ones who do more listening than talking. When people know they’re being heard, they feel vital and valued.

    Show respect. The highest form of respect you can give someone is to recognize them for who they are. Let them know you see their strengths—not just when they excel, but even through mistakes and bad outcomes.

    Appreciate them for who they are. Recognition is a fundamental human need that reinforces positive actions. When you let people know you appreciate them for themselves and their role in the work you share, the more involved they will feel.

    Show your gratitude. The single greatest cause of happiness is gratitude. If you want to keep your team motivated, make it a point to express your thanks to them as often as you can, in private and in public.

    The best leaders energize their people in as many ways as possible, sharing with them the feeling that every day is a great day to do amazing work together.

    Lead from within: At the end of the day, your energy and ability to energize others are among the most valuable resources you can share.

     


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How the Best Leaders Energize Their People Every Day appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:52 on 2019/08/15 Permalink
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    Daily Habits of the Most Successful Leaders 


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    Successful leaders don’t get where they are by accident but by being intentional about their daily actions. They know it’s their habits—that is, the choices they make every day—that will contribute to who they are and how successful they can become. If you want to emulate the most successful leaders, the best way is to adopt their habits and apply them consistently. Here are seven of the most important:

    Read daily. A successful leader knows the benefits of setting aside a time to read every day. They know it keeps them sharp, widens their perspective and increases their knowledge. It doesn’t even matter what you read—a journal in your field, a book on leadership theory, history, biography, even a well-crafted novel. The more you know and the better you can learn, the more capable you become at leading others.

    Challenge yourself mentally. It’s not enough to know you’re smart if you don’t make a daily practice of challenging yourself to know more, be more and learn more. The most successful people consistently challenge their own thinking and push themselves to do better. They learn from their mistakes and from the mistakes of others.

    Meditate regularly. Leaders need to be sharp and focused, able to juggle many things at once, and a clear mind gives you clear thinking. But it’s hard to achieve clarity when your mind is traveling a million miles a minute. That’s why almost every successful leader I know takes time to pause for a daily period of meditation, prayer, or quiet reflection. It’s a reset for your mind and body that leaves you feeling stronger and clearer. The quieter you become, the more you can hear.

    Identify your priorities. There will always be something else to be done and something else to accomplish, and if you try to do everything you’re likely to end up doing nothing. The most successful leaders identify what’s most important and do those tasks first before they get distracted. This approach keeps them moving toward their goals no matter what else is going on.

    Make health a priority. Great leaders share the habit of taking care of their health. They know a strong, fit body is the foundation for better thinking and reasoning, and they make a habit of being physical and exercising regularly, eating well and getting enough sleep. Keeping fit also provides a positive release from stress and helps build the stamina required for excellent leadership.

    Know your purpose. I have never met a successful leader who didn’t have a defined purpose for why they do what they do. When you know what you want to accomplish, you can be laser focused on how you can best get there. If you organize your leadership around your purpose, you turn your purpose into something that truly matters.

    Lead from within: Successful leadership is more an art than a science. Anyone can become a better, more effective, and more successful leader by faithfully following a few daily habits.

     


    #1  N A T I O N A L  B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post Daily Habits of the Most Successful Leaders appeared first on Lolly Daskal.

     
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