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  • feedwordpress 16:15:22 on 2018/10/16 Permalink
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    Should You Let Your Boss Shift the Blame to You? 

    Question: “My boss recently shifted blame in my direction for some mistakes in a print campaign, when the problem was actually some simple miscommunication between us. She didn’t blame me directly or maliciously; she just conveniently left out some facts when describing the problem to her superiors, and that made her look a little better at my expense. What should my reaction be? How much ‘bad press’ should I be willing to absorb for the sake of helping her out, since helping her out is my job?” 

    – Daphne, Public Relations Assistant

     

    See comments below, and send your own question to editor@adminprotoday.com.

     

    This post was shared by our friends at Business Management Daily.

     

    The post Should You Let Your Boss Shift the Blame to You? appeared first on Office Dynamics.

     
  • feedwordpress 08:00:23 on 2018/10/16 Permalink
    Tags: , , , , , , Speak, ,   

    How to Speak Like A Successful Leader 

    Every successful leader has their own way of communicating. The best have a powerful way of speaking, —they’ve learned how to make sure their words have positive impact.

    A leadership communication is important because the things you say can have a ripple effect throughout  your entire organization and even beyond.

    Every leader needs to find and become fluent in a set of expressions that make people feel they matter and communicate belief in them. It’s a little bit different for everyone, but here are some examples:

    “We” instead of “you” and “I.” Inclusive pronouns—“we” instead of “you” and “I”—empower others and communicate the importance of the team. They also emphasize equality and help bridge any distance between team members and leadership.

    “What do you think?” instead of “This is what I’m thinking.”  It’s easy to tell people what to do, but it’s an indirect way of saying you don’t have confidence in their judgment. Instead, let them know their ideas matter and that you believe them enough to help them stretch.

     “I believe in you” instead of “Prove yourself.” Asking someone to prove themselves can come only from a place of distrust. When you instead express your belief in someone, you give them a chance to really prove what they’re capable of.

     “Why not?” instead of “I don’t think so.” You never want to be the kind of leader who short-circuits a great idea or a new way of thinking. Work to stay open and agile enough to try new things and get new results. Don’t communicate a preference for doing the same old thing just because it gets you by.

     “We can” instead of “we can’t.” Any positive message is always better than a negative. When you stay positive and work hard you can make it happen, but saying you can’t do something tends to be a self-fulfilling prophecy.

     “Let’s give it a try” instead of “It will never work.” It’s important to give your people hope and to let them know you are willing to try something new. Trying and failing is a big part of every success story, and when you support bold choices you’re letting people know it’s OK to risk failure.

     “You can count on me” instead of “It’s not my responsibility.” If they can’t count on you as a leader, your people will never respect you. Own your responsibility and your role as part of the team. It’s that simple and that profound and that important.

     “Thank you” and “great job” instead of “OK.” When you thank people and acknowledge their efforts, even for something mundane, you are letting them know their work is noticed and appreciated. Few things make a person feel better or inspire them more.

    Lead from within: Learn to speak like a powerful leader and be careful with your words, because they are the difference between your success and failure.


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: IstockPhoto

    The post How to Speak Like A Successful Leader appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:34 on 2018/10/15 Permalink
    Tags: , Decisive, , , , , ,   

    Successful Leaders Aren’t Afraid to Do This One Thing 

    There’s a common thread in top leadership that will surprises most people—and in some cases makes them rethink what they know about leadership.

    When you think of successful leaders you probably think of people who are decisive. The ability to make a decision quickly and without waffling is one of the keystones of leadership.

    But leaders change their minds every day, even at the risk of being branded indecisive or a waffler. Here’s the difference: They don’t back off a decision just because they have second thoughts. They understand when a change of plan is warranted. And sometimes they take decisive action by reversing their earlier decision.

    Here are some of the top circumstances where successful leaders aren’t afraid to reconsider a decision:

    New information emerges. Sometimes new information shows up that changes the context of a decision entirely. It may be something that was impossible to foresee, or it may be something you or your team failed to pick up on. When that happens, don’t think in terms of blame but take the new information and integrate it into the decision-making process. Later you can revisit ways to make sure your research is thorough.

    The situation becomes unpredictable or unstable. In today’s uncertain marketplace and political climate , situations can go from stable to chaotic in the blink of an eye. When that happens, it’s wise to reassess decisions that are influenced by the instability and change position if need be. There’s no virtue in steadfastly sticking to a position when everything around you has changed.

    Feedback suggests it. A bold decision may be theoretically sound, but sometimes in the light of day it turns out to be unworkable in practice. If early feedback suggests that a plan isn’t working—for whatever reason—it’s wise to listen and make changes where necessary. Always listen to those who know best: those who are out in the field every day, whether team members or clients.

    It’s time to wait. Once you’re into the thick of something, the clear choice may be to do nothing at all for now. It’s not a matter of reversing a decision in this case, but of delaying its implementation until conditions improve or the surrounding issues become clearer. Despite the pressure leaders feel to be bold and act decisively, doing nothing is preferable to making a disastrous choice. If waiting can give you an edge, wait.

    Let’s honor those leaders who are forward-thinking enough to correct their course, pivot or wait even though they risk their reputations by having people think they are indecisive. Sometimes you need to change your mind, and that’s OK.

    Lead from within: Successful leaders are able to make shifts in their thinking because they never stop looking for ways to improve the end result.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photos

    The post Successful Leaders Aren’t Afraid to Do This One Thing appeared first on Lolly Daskal.

     
  • feedwordpress 20:51:00 on 2018/10/14 Permalink
    Tags: , , , ,   

    Quick Tip #82: Power of the Pause 

    The PAUSE is one of the most powerful tools in your speaking toolbox. Learning to pause when speaking can change the way you are heard and perceived.

     
  • feedwordpress 08:00:25 on 2018/10/11 Permalink
    Tags: , , , , , , ,   

    Is Your Body Language Revealing More Than You Want it To 

    Body language is revealing—sometimes more revealing than we’d like for it to be. Studies find that up to 80 percent of what we understand In a conversation is read through the body, not the words. Especially for people in leadership, it’s important to make sure your body language isn’t undermining your message when you face your colleagues, board members, or the public. Here are some of the most common issues:

    Speech and body language out of sync. If your mind is saying no and your words are saying yes, that conflict will be revealed in your gestures, and there’s a better than average chance that anyone who’s listening is confused—even if they aren’t sure why. In almost any situation where you’re communicating with others, you’ll do best by keeping your body language open and accepting.

    Looking off instead of making eye contact. If you tend to glance away or lose eye contact as you’re addressing a meeting or audience, remember that facial expressions, especially the look in your eyes, can tell attentive listeners immediately what’s going on in your head. When  people are engaged in an interesting conversation, their eyes remain focused on the other person’s face about 80 percent of the time

    Tuning out when you should be tuned in. Do you have a hard time trying to be a good listener because you keep tuning out what’s being said? Especially when you’re in leadership, you need to stay attentive and at least give the appearance of being interested—no matter what.

    Lack of engagement. Even if you don’t know anything else about body language, you’ve probably heard that you appear closed off and unengaged when you lean away or cross your arms or legs.In general, when you arrange your body in this way, you signal that you’re mentally, emotionally, and physically closing yourself off from the other person.

    Nodding “yes” while signaling “stop talking.” Have you ever noticed that when you see someone nodding excessively, often everything else going on with them is signaling for you to stop speaking? Many of my clients are often taken aback at this revealing connection, which is clear as daylight once you become aware of it.

    Allowing discomfort to win out over confidence. When people close off their gestures while they’re speaking, the root cause is often self-consciousness. Communicating with clarity and confidence is an important leadership skill. Being confident in conversation with others helps you get what you want and need and stand up for yourself and your values.

    Lead from within: Effective communication is 20 percent what you know and 80 percent how you feel about what you know.

     


     

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStock Photo

    The post Is Your Body Language Revealing More Than You Want it To appeared first on Lolly Daskal.

     
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