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  • feedwordpress 08:00:51 on 2019/10/10 Permalink
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    The One Skill That Will Make You a Successful Leader 


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    He was a smart leader, but he wasn’t respected by many people in his organization. I was brought in to coach him and found him to be reluctant and aggressive. Our first couple of conversations were not merely unpleasant but downright hostile.

    I knew if I was going to connect with this man I would have to be very straightforward. I told him, “You think you don’t need me, and I hear you—but if you keep doing what you’re doing, you’ll be out of a job within six months.”

    He was silent. I continued, “A leader needs followers, and right now no one wants to work for you or with you.”

    My frankness surprised him. And then he surprised me by quietly asking, “What do I have to do to become a leader that people follow?”

    We started with the one leadership skill that’s often overlooked but fundamental to success. It’s a simple principle, especially when it comes to leadership—to be open no matter what. Here’s what it looks like in action:

    When people speak to you, listen to understand. Everyone worries about being well spoken, but few people truly listen. Learn how to focus in and listen.

    When people say something, express curiosity. Approached with a new idea, most leaders are quick to give their thoughts or opinions. But great leaders pause and want to know more. They’re curious enough to always be open to something new.

    When people make statements, ask questions. Move in a level deeper and ask lots of questions. You’ll be more informed and build stronger connections.

    When people share ideas, show interest. It’s amazing how much people will value you for the simple act of being interested and attentive to their ideas.

    When people say something you disagree with, don’t judge. We all have biases. If you catch yourself judging something out of hand, stop and open up enough to examine what’s really being said and what lies beneath it.

    When others are prideful, be humble. We all know people who are egotistical and prideful of what they do, who seek attention wherever they go. Let them be who they are, but remember for yourself that humility and modesty demonstrate respect for others and will take you far.

    When people feel discouraged, empower them. Instead of further demoralizing your team when they’re down, give them back their power. Make them feel they are capable of doing the impossible and let them know you believe in them.

    When people go the extra mile, recognize them. Sometimes even extraordinary effort goes unnoticed. Make sure you recognize not only successes but also perseverance and imagination and courage.

    When people work hard, be appreciative. Most people genuinely want to please their leaders, and there are many who work quietly but do more than their colleagues standing closer to the spotlight. Public appreciation and praise will go far toward keeping anyone motivated.

    If you want to succeed, you must put this skill to work. For my client, that meant challenging himself and turning it into a habit, so for the next 30 days he worked on making sure that every interaction led people to feel good about themselves.

    Thirty days later he was a leader with a purpose, committed to staying open, because he saw a change in himself and in how others treated him.

    He had become a leader with followers—followers who were now learning to respect him

    Lead from within: There are many leadership skills, but there is one that can lead you to be the leader you want to become. Staying open can have a huge impact, not only on yourself but also on those you lead.

     


     

    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockphoto

    The post The One Skill That Will Make You a Successful Leader appeared first on Lolly Daskal.

     
  • feedwordpress 16:40:05 on 2019/10/09 Permalink
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    (Re)Defining Digital Transformation in a Data-driven Era 


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    Digital Transformation Defined

    If you’ve read the myriad definitions of digital transformation and thought they sounded a decade old, you’re right. Many of the definitions, while certainly appropriate at the time, were focused on digitization over transformation (aka turning paper into PDFs). As a result, the definitions have become either too narrowly scoped or rich with meaningless buzzwords. 

    At Kaleido Insights, we think it’s time to refine the definition of digital transformation to better reflect the data-driven era we find ourselves in. We’ve interviewed scores of business and technology leaders to gather inputs, as well as engaged in discussion on social media. The result is a working definition (read: it will keep evolving!) that speaks to the modern-day innovator’s charter: 

    Digital Transformation:
    A technological, cultural, and operational shift in which organizations leverage data to deliver customer value, innovate with agility, and sustain vitality.
    -Kaleido Insights, 2019

    We specifically focused on the changes that are happening to culture inside of an organization as a result of disruptive, data-rich technology adoption across the ecosystem. In our body of research around corporate innovation, the employee mindset and the way people work was the core aspect that needed to change for digital transformation to be successful. 

    We also focused more on data vs. point technologies, as it is truly the driving force behind digital transformation’s value to customers and employees alike. After analyzing how companies are pushing to lead their market, it became apparent that they were striving to maintain vitality, a word that aptly describes strength, being active, energy, and continuance of life.

    We want to hear from you. Does this definition speak to what you’re trying to achieve along the digital transformation journey? We’ll continually revisit this definition to ensure it encapsulates the goals and experiences of change agents like you.

    And, if you need help in digitally transforming, we’re here for that too. We work with companies on their digital transformation efforts, through our advisory work, our Digital Directive research service, and thought-provoking speeches. Contact us today.

     
  • feedwordpress 08:00:58 on 2019/10/08 Permalink
    Tags: , , Difficult Conversation, , , , ,   

    12 Mistakes to Avoid in Difficult Conversations 


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    Sometimes a difficult conversation needs to happen. But even when the signs are all there, we may avoid them because we’re fearful of the outcome. Meanwhile, something remains askew because of our reluctance to address it.

    With preparation and practice, however, you can be more confident in addressing a difficult issue. To help you get started, here are 10 mistakes to avoid:

    Shying away from disagreement. Many people are conflict averse. But what if you view disagreement not as conflict but as an opportunity to explore a different perspective? Lean into those conversations and try to understand the other side by exploring and questioning. Then look for the common ground where a solution can grow.

    Letting your emotions rule your behavior. If a difficult conversation needs to happen, leave any anger, frustration or irritation you may be feeling out of the dialogue. If necessary, find a way to express and release your feelings ahead of time—but make sure you can calm yourself down before the conversation occurs.

    Pushing your views onto others. The last thing you want to do is force your agenda, thoughts and point of view on others, because that will only create something to push back against. Shift your focus to understanding the conflict, and you will find the other person will likely be much more open to your perspective.

    Not saying what you mean to say. If you’re inconsistent in the things you voice and do, trust will be eroded and difficult conversations will become even more difficult. If you want dialogues instead of monologues, make sure you’re a leader that people can count on.

    Taking others’ behavior personally. If you take things personally andcannot separate the person from the behavior, you’ll have a hard time understanding and addressing their priorities. Remember, at the core it’s about them, not you.

    Falling into a combative dialogue. Don’t let conversations turn into a zero-sum game with a winner and a loser. Combativeness will defeat any attempt to find middle ground; instead it will keep you both stuck where you were at the start.

    Getting caught up in the tone rather than the content. Some people are disrespectful in their delivery of a message, and often they are unaware of the negative impact of their tone. If that happens, make it a point to focus on the content of the message instead of the tone.

    Speaking aggressively. An aggressive stance makes a difficult conversation even harder, putting off the other person or even shutting them down altogether. Learn to keep your tone neutral and to simply state what you want. With practice, you can learn to focus on the outcome.

    Making assumptions about the situation. We all make assumptions. In a difficult conversation, an optimist will assume that any disagreement is just a misunderstanding between two well-intentioned people. A pessimist, on the other hand, may feel it’s an attack. Be aware of your own biases and limits going in.

    Losing sight of the objective. The key in any tough talk is to always keep sight of the objective. Doing so will help keep the conversation on track. When you stick to your goals, you can push through any conversation without getting lost.

    Catching people off guard. Never catch people off guard—it makes them uncomfortable. When disagreements flare, make it a point to connect. You’ll be more likely to navigate to a productive outcome and emerge with your relationship intact.

    Avoiding feedback. If people want to share with you what they are feeling and thinking, listen. Tuning out necessary feedback can make it harder to connect and communicate, making the conversation even more difficult.

    Most people try to avoid difficult conversations because they worry about damaging a relationship. But often these conversations make relationships stronger, because the best relationships are those in which you can share all your views, even the hard ones.

    Lead from within: Difficult conversations requires skill, but avoiding them is costly.

     


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post 12 Mistakes to Avoid in Difficult Conversations appeared first on Lolly Daskal.

     
  • feedwordpress 18:13:50 on 2019/10/06 Permalink
    Tags: , , , Headline, ,   

    Quick Tip #92: How to Hit the Headline 


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    In the first minute of your conversation, can you engage, command attention and drive home your key points. Learn how so people listen when you speak.

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  • feedwordpress 08:00:11 on 2019/10/03 Permalink
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    7 Important Tips to Help You Focus on Your Work 


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    Do you find it hard to focus on your work? If so, you’re far from alone. It’s important to stay focused and distraction-free, but that’s especially difficult with multiple projects in play and a steady stream of emails, phone calls and petty tasks constantly beckoning.

    Focusing at work is like going to the gym every day—it’s largely a matter of building good habits. Here are some tips to help you get started:

    Planning. Staying focused starts with planning ahead, and it begins the night before. Before you go to bed email yourself at least three goals for tomorrow. The next day you will have them to start your day off right. Planning ahead helps you focus on what you need.

    Batching. If you have small tasks on your to-do list, you may be tempted to work on several at once—in other words, to multitask. It’s nice to think you can work more efficiently by doing more than one thing at a time. In reality, though, every time you change or switch tasks, your brain takes time to re-focus, making it harder to accomplish the things you need to do.

    Chunking. Large, complex tasks are typically hard to get done all at once. Try breaking up larger tasks into smaller chunks and setting mini-deadlines for each chunk. Think of your mini-deadlines as checkpoints to keep yourself accountable.

    Scheduling. The best way to stay on task is to make a list of things to do, set priorities and create a schedule. Once you know your personal and professional tasks are accounted for on your schedule, you can free yourself from the nagging feeling that you’re forgetting to do something.

    Blocking. Block out any distractions that keep you from being focused; avoid the things that interrupt you. Build in specific times to answer emails, phone calls and texts so you aren’t constantly checking in. If you find that you’re constantly drawn to email, the web, or social media, block them for periods of time.

    Tracking. Time is the one resource that cannot be replenished, and tracking how much time you spend on what each day will clue you in to the things that are getting more than their share. Technology makes tracking your time easier than ever.

    Customizing. For maximum efficiency, customize your approach to managing tasks and projects. Some people organize assignments according to the order in which they are due, while others tackle tasks in order of difficulty. Consider the time of day your energy is highest and schedule your most challenging and visible work then. Consider the ways you work best and implement them to improve your focus.

    Lead from within: If you have trouble staying focused at work, there are steps you can take to minimize distraction and maximize your effectiveness.


     

    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

     

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    The post 7 Important Tips to Help You Focus on Your Work appeared first on Lolly Daskal.

     
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