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  • feedwordpress 09:00:18 on 2019/12/12 Permalink
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    How a Bad Boss Can Make You Sick 


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    Having a bad boss can make you miserable, but now we know it can also make you sick.

    Recent research shows that as many as 77% of employees experience physical symptoms of stress from bad bosses. And it’s not just a lack of energy or a low-level headache—the things we commonly associate with stress.

    One study finds that workers who have poor relationships with their bosses are 30 percent more likely to suffer coronary heart disease. So a bad boss really can give you sick, even give you a heart attack.

    If you’ve ever had a truly bad boss, you know how miserable the experience can be. If not, count yourself lucky. Here are some of the hallmarks of the worst bosses:

    They lack self-awareness. A boss’s task is to influence and engage people, so it is essential that they understand how their behaviors affect other people. if your boss lacks self-awareness, they can’t understand themselves, let alone anybody else.

    They lead with fear, not fairness. When a boss leads by fear, people stop offering their opinions. The boss ends up stuck in a vacuum where they hear very little dissent or feedback, and in time they become even more isolated.

    They fail to communicate effectively. When your boss fails to communicate clear expectations, or if they selectively communicate with only a few people and leave others feeling left out or ill-informed, they are creating an environment where people feel devalued and marginalized—and extremely frustrated.

    They take credit for other people’s work. When a boss takes credit for other people’s work, they obliterate trust and lose respect.

    They’re a poor listener. When a boss tunes out or interrupts when others are speaking, there’s little chance for the kind of meaningful communication that’s required in the workplace.

    They don’t follow through on their commitments. If your boss blames everyone else but themselves, or fail to hold themselves accountable, or they say one thing and do another? They’re demonstrating that they can’t be trusted.

    They fail to express appreciation. A boss who withholds praise and rarely appreciates people does a disservice to everyone on their team. Failing to show basic professional respect is a sign of deep issues.

    They micromanage. When a bad boss micromanages, they leave no room for people to develop and grow. And when good people feel they have no room to grow, they become disengaged.

    They attack. A boss who lashes out and doesn’t manage their emotions is not only infuriating but also demeaning.

    They’re narcissistic. When a boss acts paranoid, vindictive and narcissistic, they’re likely an insecure person who takes their self-doubt out on others. Whatever the reason, it’s incredibly stressful.

    Having a boss who can make you sick may be real, but what you do about it is up to you. Practice self-care, model good behavior, and connect with coworkers who are experiencing the same thing. If the situation is bad enough, consider talking to HR or someone in senior leadership. And if all else fails, look for another job. Your health and well-being are worth it.

    Lead from within: You can’t change a boss who makes you sick, but you can control your own actions and responses.


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How a Bad Boss Can Make You Sick appeared first on Lolly Daskal.

     
  • feedwordpress 21:33:01 on 2019/12/11 Permalink
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    Quick Tip #94: Eliminating Filler Words 


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    Nothing will shoot your credibility faster than peppering your speech with fillers. Words like um, uh, just, ya know, kind of or so can make you sound unsure of yourself. Learn how to eliminate fillers in this quick tip video.

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  • feedwordpress 16:30:00 on 2019/12/11 Permalink
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    Assistants – Fully Utilize Your Talents—Optimization 


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    Optimization is like administrative skills and attitudes on steroids (in a good way!). Optimization means to enhance the effectiveness of something; to make something function at its best. When I read the definition of optimization, I immediately think of two things:

    1. Part of my “job” is being brought into companies by senior leaders to help make their administrative partners function at their best. I have all the tools and answers to help administrative professionals be successful. Whether or not they choose to listen to me, take my advice, trust me and are willing to adopt new behaviors is another story. I can’t make anyone change anything, as is true for me. I attend educational events, read and am exposed to a variety of talented, smart subject matter experts but it is up to me to make changes.
    2. Part of my “job” is to work with already-successful executives and their executive assistants to enhance their effectiveness. I go to the client’s facility and work with the leader and assistant one-on-one. I watch everything they do, listen to what they say, learn their processes, absorb their environment and dynamics and, basically, get inside their heads. When I do this kind of work, I can best help that team.

    What does this mean to you?

    You need to embrace the idea of ‘optimization’ to be successful in the future and to illuminate your career. I’m certain you already are a star performer. The idea is . . .

    • are you moving yourself to your very best potential?
    • are you fully engaged?
    • do you push through difficult tasks and assignments that you normally don’t like?
    • have you taken classes this year that advance your skills?

    Yes, we all need a nudge sometimes. We need an outsider to tell us, “Stop being lazy and get on with it! You know what you need to do; you are just taking the easy way out.”

    I know far too many assistants who have been in the administrative profession for 20+ years and have hardly changed. If this is you, it’s time to wake up! You are not being all you are capable of being. We are all here to become better . . . to contribute to the greater good . . . we are not designed to be stagnant, vanilla, boring or lazy.

    For those new to the profession . . . great! You are young enough or novice enough to establish ‘success’ behaviors. You are like the seed of a tree that is newly planted. How you grow . . . how tall you grow . . . how strong you grow . . . is up to you. Make sure you stay away from bad soil. Don’t be influenced by people who might be negative about the administrative profession.

    When you fully utilize all your talents and capacities, your leader will function at her best because she will be able to focus on the work she does that brings value to the company and impacts the bottom line. And one of the greatest gifts to yourself is that you will be a more joyous and fulfilled individual which will spread to other aspects of your life.

    2020_conference_for_administrative_assistants

    Education is the passport to the future, for tomorrow belongs to those who prepare for it today. – Malcolm X

    What will the future look like for the administrative professional? How will their titles be impacted? What skills will assistants need to thrive? How will administrative roles change? How will assistants support leaders whose roles are changing every day? Should assistants enlist career coaches? How should assistants market their diverse skills? How can administrative assistants help move their profession forward in their organization?

    You will find answers to questions like these at the 2020 Conference For Administrative Excellence.

    The post Assistants – Fully Utilize Your Talents—Optimization appeared first on Office Dynamics - Executive And Administrative Assistant Training.

     
  • feedwordpress 09:00:47 on 2019/12/10 Permalink
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    How Successful Leaders Build Trust with their People 


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    As a leader, you earn trust the same way anyone else does: by making a conscious effort to walk your talk, keeping your promises and aligning your own behavior with your expectations of others. When you keep up that core, you’re constantly growing your team’s trust. The most trusted leaders add on to the basics with an additional set of trust-inducing behaviors. Here are the most important:

    Being accessible. Successful leaders understand the importance of being approachable and accessible when you’re building trusted leadership.

    Being confident. When a successful leader has confidence in themselves and their team, people trust them in return .

    Being credible. Successful leaders acknowledge their mistakes and limitations as well as their expertise and successes. People have faith in that credibility and follow its lead.

    Being honest. Simply telling the truth, even when it’s difficult, goes a long way in strengthening relationships and building trust.

    Being supportive. When a successful leader shows support and encourages others even when they make mistake, people will have faith in them.

    Being dependable. People trust a leader they can count on to do what they say they will do.

    Being consistent. When a leader’s words and actions match—not just some of the time or even most of the time but all the time—they’ve achieved a key pillar for building trust.

    Being open. When a successful leader actively listens, asks questions, encourages others to share their concerns and then takes what they hear into account, people trust that their voices are being heard .

    Being empathetic. Successful leaders know how to balance the need for results with consideration of their team’s needs and feelings. This perspective shows deep understanding and builds equally deep trust.

    Being appreciative. Give credit when people do great work and you’ll set the stage for an appreciative culture.

    Here’s the bottom line: nothing speaks louder about leadership than a leader’s actions, and nothing is a more direct reflection of those actions than their team’s level of trust.

    Lead from within: Successful leaders understand the importance of trust and take it seriously. They make it a daily habit to keep their words and actions trustworthy. 

     


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How Successful Leaders Build Trust with their People appeared first on Lolly Daskal.

     
  • feedwordpress 14:03:50 on 2019/12/06 Permalink
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    Interview: Six Digital Eras on the Sprinklr Coffee Club 


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    Please see above embedded YouTube recording, or access directly, of an interview I recently completed with my long term friend Marshall Kirkpatrick who leads Analyst/Influencer Relations at Sprinklr. We discussed my take on the Six Digital Eras, Tech Wellness, and how businesses will respond to these future trends. I’ve really enjoyed how our careers have intertwined from the early days of social media to how digital has impacted companies in every role and department. A few of the resources I cited: Six Digital Eras, and my posts on Modern Wellbeing. Photo from Pexels
     
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