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  • feedwordpress 08:00:04 on 2020/06/02 Permalink
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    What People Need From Their Leader In A Crisis 


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    Being a leader always comes with enormous responsibility, but being a leader in crisis adds significance and depth to that responsibility. It’s easy to become overwhelmed and lose your bearings at a time when many of the usual processes and measures no longer apply, but successful leadership is still possible—and more necessary than ever.

    One successful approach is to focus on the things people look to their leader to provide in a time of crisis. Here are some of the most important:

    Decisiveness and purpose. Crisis demands that you be purposeful and determined in taking the measures that will help your organization survive and succeed in the current situation and beyond. It’s a time for bold decisions that you may have to make quickly, so keep your purpose and mission close to help steer you.

    A strong team. The best leaders know they are only as smart as the people they surround themselves with. They create and nurture dream teams that can collaborate smoothly, combining subject-matter expertise with great listening skills and the ability to compile and give thoughtful feedback. If you don’t already have such a team—or teams—around you, start building one now.

    Well-defined priorities. As a leader it is important that you identify the priorities of your organization and team with the assistance and guidance of everyone involved. Build consensus so you have wide agreement and ownership—leaving room for course corrections if needed. Once you’ve established your priorities, reinforce them often to make sure they stay in the top of everyone’s mind.

    Strong communication. Great leaders understand the importance of communication, and they know that extending their reach and transparency is more important than ever in tough times. Strong communication crushes demoralizing rumors and improves engagement.

    Flexibility is a must. The best leaders know how to be agile and flexible; they stay ahead of change by constantly revamping and reworking as things are happening. The actions that previously drove results may no longer be relevant, and new plans often have to be developed and carried out on the fly.

    Frequent connection. If you normally speak to your people once a month, do it weekly during a crisis. If you normally speak weekly, make it daily. The stronger and deeper the connections you build and maintain, the better you can keep watch on the pulse of your organization. Strong connections bring strong results.

    A culture that embraces mistakes. Especially when the stakes are high, is important to be the kind of leader who encourages innovation and risk-taking, and that means embracing mistakes and failures instead of punishing them.

    A focus on the future. The best and smartest leaders know that the past may no longer be relevant, and they don’t look back but keep their view fearlessly on the future.

    Lead from within:  In times of crisis your words, actions and demeanor can successfully guide people through—or cause them to stumble.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

    Photo Credit: iStockPhotos

    The post What People Need From Their Leader In A Crisis appeared first on Lolly Daskal.

     
  • feedwordpress 15:30:00 on 2020/06/01 Permalink
    Tags: , , , , free training for administrative assistants, , ODI 30th Anniversary, ,   

    The Best Assistant Learning Resources 


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    Office Dynamics International is celebrating its 30th anniversary this year. Since 1990, we have provided rich resources for administrative professionals around the world. As you can imagine, we have covered thousands of assistant-focused topics over the decades. Everything from improving time-management skills to refining your career portfolio to compete in a post-COVID-19 workplace.  That is…
     
  • feedwordpress 20:50:07 on 2020/05/28 Permalink
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    Self-Management and Personal Care 


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    Many assistants hear self-management and perceive it as the ability to not rely on their executive to move forward with projects. After all, the ability to think on your feet comes with the job title of an assistant. Self-management is more than being self-sufficient. It is about defining the quality of life you would like…
     
  • feedwordpress 08:00:26 on 2020/05/28 Permalink
    Tags: , , , , Future Leadership, , , ,   

    How This Crisis Will Change the Future Of Leadership 


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    Every crisis, large or small, influences the way we lead because it causes us to stop, recalibrate, and innovate. A global crisis of the scale of the COVID-19 pandemic brings wide-ranging changes—changes that not only affect a single organization or industry or nation but that cause us to rebuild the way we think about leadership. Here are some of the things the pandemic is teaching us about the future of leadership:

    We will need leaders who know how to show presence without being physically present. We’re experiencing a shift in how leaders interact with their people. Where before people craved an open office and open-door policies, that can no longer be the model—even for teams that aren’t separated by geography. For a leader to be effective, they need to learn creative and consistent ways to connect with those they lead.

    We will need leaders who speak the truth even when it’s hard to hear. Far too many leaders insist on assuring people that all is well, even when that’s not remotely the truth. Moving forward, we will need leaders who will can push against the natural human tendency to downplay and delay bad news, who embrace a commitment to providing transparent, honest communication—no matter how bad the news is. The pandemic has reinforced an important principle: trying to delay or wish away bad news is a costly mistake.

    We will need leaders who know how to engage the expertise of others. Gone are the days of top-heavy organizations where senior leadership makes all the decisions. Times of crisis show us the value of decentralized leadership, and the ability to create a network of talented experts with access to good data is fast becoming an essential leadership skill. The best leaders are no longer in front, making all the immediate decisions. They are building long-term strategies and navigating a course with a leadership team whose diverse perspectives strengthen the enterprise.

    We will need leaders who embrace empathy as well as efficiency. Now that we’ve experienced a stark reminder that the future is never certain, leadership has to change. The leader of the future must lead with empathy. They will no longer be free to tolerate indifference to the effects of their decisions—whether it’s colleagues in the same city or people manufacturing products halfway around the world. Effectiveness and results will still be important, but so will understanding and relationships.

    Leading is changing, and the transition isn’t likely to be an easy one. Those in charge will be tested in areas where they have not fully developed their skills, and many leaders, old and new, will need coaching to help them navigate the qualities they’ll need to be successful. But new challenges bring new opportunities, and the potential for greatness will expand along with the role of the leader.

    Lead from within: Today is the day we can start becoming the future leaders who will have a chance to mend the world.

     


    #1 N A T I O N A L  B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

    Photo Credit: iStockPhotos

    The post How This Crisis Will Change the Future Of Leadership appeared first on Lolly Daskal.

     
  • feedwordpress 08:00:52 on 2020/05/26 Permalink
    Tags: , , Control Freak, , , , , , , ,   

    How to Be A Great Leader In A World Of Control Freaks 


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    Chances are, somewhere in your professional or personal life you’ve encountered an all-out control freak. They’re the ones who think they know best about everything, who refuse to delegate anything, who incessantly judge other people’s choices, and who want to micromanage every detail of everything they’re part of. Forced to go with someone else’s plan, they may quickly become moody or sulky.

    There’s certainly no shortage of control freaks in most organizations. You may not be able to escape them, but as a leader it’s part of your job to mitigate their behavior and show them more effective alternatives. Here are some ways to protect your team from control freaks and turn controlling team members toward a leadership mindset:

    Embrace opportunities to give useful feedback. Take advantage of opportunities to call controlling behavior as you see it. Candid feedback, given with humility and compassion, can be a powerful weapon to encourage control freaks to let go and find a helpful role within their team.

    Set and maintain boundaries. Great leaders know the difference between what you create and what you allow, and healthy boundaries help you differentiate between the two. It’s part of your role as leader to set limits on your team’s culture, so keep control freaks from taking over by emphasizing interdependence and shared decision making. People in organizations are constantly looking to see how leaders react to trends and situations, so stay on top of control issues.

    Remain authentic. Many leaders believe they have to constantly portray themselves as confident and optimistic. While it’s important to set a positive tone, I’m not a big believer in the “fake it till you make it” approach. Be your authentic self, even when you’re not feeling confident or optimistic. Being honest about the times when you don’t feel completely in control sets a good example by letting everyone know it’s OK not to be on top of everything every minute.

    Communicate clearly and compassionately. Whether you’re dealing with the more controlling members of your team or the people they’re trying to control, remember to communicate clearly and concisely—and always with compassion. The best leaders understand that if their message is going to be heard, it has to be expressed with empathy and concern.

    Lead by example. The biggest issue with control freaks is thinking they know it all. In a position of leadership, you can demonstrate that no one has all the answers, that delegation benefits everyone, and that the best decisions are made by including diverse perspectives. Show that you’re not driven by trying to control opinions, people or any decisions. Ultimately, leadership by example is the best way to move control freaks toward a leadership mindset.

    Lead from within: Although the cost of having control freaks in your organization may be invisible, the price everyone pays is real. It’s part of your job to rein them in and show them a better way.

     


    #1 N A T I O N A L   B E S T S E L L E R

    The Leadership Gap
    What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now

     


    Additional Reading you might enjoy:

     

    Photo Credit: iStockPhotos

    The post How to Be A Great Leader In A World Of Control Freaks appeared first on Lolly Daskal.

     
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