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  • feedwordpress 21:46:28 on 2016/12/02 Permalink
    Tags: , , , , , , , , goal setting, , professional development for administrative professionals, , , reaching stardom, , , ,   

    12 Days of Christmas Webinar: Goal Setting & Branding for 2017 

    In this brief webinar with Office Dynamics, we cover quick and impactful tips on goal setting and branding. This video will help prepare you for 2017 and it can’t help but put you in the holiday spirit, too.

    Watch the webinar replay, Goal Setting and Branding for 2017

    goal setting

    Resources From the Goal Setting Webinar

    Do you struggle with interruptions when you take time to learn at your desk? Try this free printable inspired by one of our webinar attendees.

    DOWNLOAD Training In Progress Printable: training-in-progress-sign-office-dynamics

    HANDOUT DOWNLOAD: day-2-goal-setting-and-professional-image-handout

    CHAT ARCHIVE DOWNLOAD: day-2-chat-archive-12-days

    CERTIFICATE DOWNLOAD: certificate-of-attendance-goal-setting-and-professional-image


    Special Offer From the Goal Setting Webinar


    No coupon code necessary. Add the item to your cart and the price will be reduced.

    Watch the 12 Days Webinar Series

    Did you miss Day 1? Check out the replay here, Get Control of Your Day Replay.

    The post 12 Days of Christmas Webinar: Goal Setting & Branding for 2017 appeared first on Office Dynamics.

  • feedwordpress 09:29:12 on 2016/12/02 Permalink
    Tags: , , , administrative assistant programs, administrative training, assistant continued learning programs, , conference, goals for 2017, learning and development, learning and development for assistants, , seminars, training for assistants, , VILT, virtual training, webinars for assistants, , workshops   

    Choosing Administrative Training That’s Right for You 

    As 2016 comes to an end, I hope you are working on your goals for your 2017 development. The challenge may come when you realize there are a plethora of training programs, conferences, webinars and other learning events for administrative assistants and executive assistants. So how do you determine what is best for you? After all, you will have to invest time for your development and in many instances, your company will have to make a financial investment.

    It’s best to start with your end in mind. For example, when assistants ask me which training would be best for them between our conference and World Class Assistant Certification live course, I ask them “What are your goals?” “What are you trying to accomplish?” Our conference and World Class Assistant™ our very different learning events. At our conference we have numerous speakers, it’s a much larger event and shorter sessions. Our World Class Assistant™ Certificate course is limited to 20 attendees. I am the only person teaching, we go very deep into the material and there is ample time for skill practice. Do you see the difference?

    I thought I would give you a quick overview of the various training platforms for assistants and a few words of wisdom.

    Conferences for Administrative Professionals


    There are conferences and then there are conferences. They are not all created equal. I am amazed at how many assistants (and even training companies) intertwine verbiage when talking about training or conferences. For those of us in the training/adult learning industry, there is a difference. Even within conferences there are differences. I see some offer a one-day workshop with no frills and title it a conference.

    A conference usually has the following elements:

    • A Welcome Reception or some type of gathering the night before the main learning event.
    • Multiple speakers and I don’t mean 2 people. At our administrative conference, we usually have about 11 – 13 speakers. Really big conferences have 40 or more speakers.
    • Often have concurrent sessions. However, we do not offer concurrent sessions every year because we like it when attendees are in the same room hearing the same great presentation. Our past attendees have really liked this feature.
    • Exhibitors ranging from big exhibit halls to small tables. Again, this is where we differ a bit. Historically we have only allowed our speakers to set up tables and sell their books. Last year, we had several companies interested in setting up a display in our Success Store and it was great. We will be doing this in the future.
    • Conferences usually have 50 or more people.
    • Presentations usually last 60 – 90 minutes. There may be some half-day workshops, but not too many.
    • Last several days.
    • Low-level engagement from attendees.
    • Usually have some sort of special event one night for attendees.
    • Sometimes the day before the conference actually starts, the hosting organization may offer full-day certification training.

    Conferences are great if you want to network with a lot of different people, and hear many different speakers.

    Live Training Event (such as a workshop, seminar, or certification course)



    Elements of a Live Training Event or Administrative Workshop include:

    • Usually only 1 or 2 individuals are presenting and facilitating.
    • Limited number of attendees. We limit our on-site training classes to 25. We limit our WCA certification and designation course to 20 so that each attendee gets personal attention from me.
    • Focused content.
    • Skill practice for attendees.
    • High-level engagement from attendees.
    • Variety of learning activities such as mind-mapping, brainstorming, role playing, and creative exercises.
    • Accountability after the class by the attendee.

    Webinars for Administrative Professionals


    Paid or Free? As you know there are paid and free webinars. One is not better than the other. Of course, free webinars sound enticing because they are free. Again, not all free webinars are created equal. It depends on the presenter and their ability to keep you engaged.

    Also, the topic is important. Will the topic being covered help you achieve your goals? What are the learning objectives of the webinar? Do they align with the skills you need to develop or enhance?

    Live or Replay? For me, attending the live webinar is great. I can almost feel the energy through the technology of the presenter or attendees. A replay is useful in case you can’t attend the live event or you want to hear the information more than once. Often I am taking notes during a webinar so I might miss the way something was said. I encourage you to at least sign up for the webinar so you will get the replay link in the event you miss it.

    Video or PowerPoint Presentation? I have watched many webinars where I only see a still picture of the presenter and hear their voice as they go through all their slides. Personally, I want to see the presenter’s face. It’s just my personal preference. I am less apt to be distracted with something else in my office when I see their face as they present. I also feel a connection with the person.

    At Office Dynamics, we have been offering free monthly webinars since January 2015. Most often it is a video presentation where you see me or me and my guest presenter. (And Jasmine, too.) It’s great! What works best for you?

    Before participating or watching a replay of a webinar, write some specific goals related to the topic being covered. Be sure to take good notes as you watch the webinar because it’s hard to remember everything afterward. Try to immediately identify which action steps you are going to take from what you learned while the information is fresh in your mind.

    Online Learning vs. On Demand

    These formats are often interchanged. They are basically the same. At Office Dynamics, when we say “online learning,” we are referring to actual training courses.

    Then we refer to the video-taped sessions from our conference as Conference On Demand. It is an online learning program but it only focuses on our conference for that particular year.

    Virtual Instructor-Led Training [VILT]


    I bet you never heard of this. VILT is Virtual Instructor-Led Training. That is where I would be present a live workshop from Las Vegas to a group of assistants in a company in another location. It is as if we were in one room together. I can see the participants and they can see me. It is live. Participants can ask me questions and I can ask them questions.

    VILT is a cost effective way to present training. There are no travel expenses involved. A company can even have assistants from multiple locations/offices attend the program.

    What’s Next for You?

    Of course, you want to take advantage of free training. Then you should supplement that with formal training. I highly recommend live conferences, workshops, retreats and boot camps because you gain so much from talking to people face to face. You have opportunities to talk to the speakers after they have presented; can ask your personal questions in private with the presenter.

    Plus 99% of assistants say the one thing they love about attending live classes or conferences is the networking! By far, assistants love sharing with their peers, hearing about challenges other assistants face and learning best practices.

    You might also consider how you best learn. I learn best by seeing what someone is explaining to me or seeing it in writing or seeing the person presenting. I learn best in a live event or if someone works with me one-on-one.

    I am an avid reader and especially like to read hard copy information because I flag important pages, highlight important tips and techniques, and underline information that I want to revisit.

    Steps toward planning your administrative development in 2017.

    1. Write your goals for 2017 in terms of skills you need to develop; skills you want to take to the next level; and gap areas where you have little to no knowledge.
    2. Prioritize your learning goals. What do you need to tackle first, second, third and fourth?
    3. What does your manager think you should focus on? You should always get your manager’s perspective, especially because you want them to support you with your training and development?
    4. create a spreadsheet that lists your areas for development and then crosswise list the platforms you will use to develop that skill. You can even make a column to list resources as you find them.
    5. You can really make this fun. Don’t feel overwhelmed. Take one bite at a time. Of course, you can’t do everything at once.
    6. Research. Really read a website. I can’t tell you how many assistants and executives don’t know all the education programs and products Office Dynamics offers because they don’t take the time to look around our website. Even clients who have worked with us for years don’t know I offer private coaching or that we offer a full-day workshop for managers and assistants.
    7. Read bios. Who is teaching? What is their level of expertise?
    8. What do you hope to get out of the time you spend?
    9. Track your progress throughout the year. Give yourself a star or reward when you accomplish a goal. If you get off track, get back on track.


    Something we did to make it easier for assistants to determine what is best for them with all the options Office Dynamics offers was to create a page on our website listing all the training options based on an assistants’ or managers’ goals. You might want to check it out here.

    Good luck!

    Joan Burge

    The post Choosing Administrative Training That’s Right for You appeared first on Office Dynamics.

  • feedwordpress 23:40:04 on 2016/12/01 Permalink
    Tags: , , admin, , , , control your day, , get things done, , , , organizing, prioritizing, productivity, , , time management, tips for productivity, , , ,   

    12 Days of Christmas Webinars: Get Things Done & Control Your Day 

    Escape the holiday overwhelm and join us for a quick and fun webinar. In this webinar we kick-off our special event, the 12 Days of Christmas. This event includes a free webinar each business day, a deeply discounted special offer, fun surprises and giveaway items, and lots of holiday cheer.


    Here are all the downloads and links associated with our program.


    Get Things Done Webinar Replay


    Important Webinar Links

    Additional Get Things Done Resources

    Are you interested in more on how to get organized to help you get things done and control your day? Join our webinar with Julie Perrine on December 9.



    The post 12 Days of Christmas Webinars: Get Things Done & Control Your Day appeared first on Office Dynamics.

  • feedwordpress 09:28:50 on 2016/12/01 Permalink
    Tags: , Coje, coworking, event planning, flexible meeting space, green meetings, historic meeting locations, industrial space, meeting planner, meeting trends, meetings, Peterson House, Spacebase, The Farm Soho, , unique meetings, where to find meeting space,   

    4 Fresh Meeting Trends and Where to Find Them 

    In the midst of our constantly-changing culture and ever-more-digital world, the meeting and events industry is the next realm to be updated. Dull, dusty meeting rooms are being replaced and refreshed by smart trends that are making meetings more productive and more enjoyable. The emergence of unique and
    interesting meeting rooms and workshop spaces is changing the market and offering many more options to meeting and event planners around the world. Four major trends in meeting room styles are featured below and all four (and hundreds more) meeting rooms can be found on Spacebase along with many other
    budding meeting industry trends.

    Green Meetings

    Environmental friendliness has crept slowly into our culture over the last decade, touching every industry including meeting planning. Making meetings more sustainable, or ‘green,’ is all the rage and venue owners and companies alike are designing their spaces with sustainability in mind. A great example of this
    skyrocketing trend is Coje, a coworking space located in Berlin. This bright meeting space for rent is flooded with natural light that highlights the rustic elements of the room. The peaceful and open space has beautiful rustic tables and lots of wooden accents covering the floor, the walls and everything in-between These
    spectacular wooden decorations do more than just create a natural atmosphere: they also help the environment. Some of the wood featured in this green meeting room in Berlin is over 100 years old and has been recycled and repurposed to create this amazing environment. The various plants scattered across the
    room also add to the green ambiance that so many meeting and event planners are searching for today.

    Historic Locations

    Although it’s a common misconception that all trends must be new, this particular trend is old…historic, actually. Renovated historic venues are seeing a huge comeback as meeting and event venues. As the economy changes, plenty of evidence has been given to show that people are paying for experiences more
    than they’re buying material goods, like vacations, music festivals, cooking classes and anything else they can tell their friends about. Using a historic meeting space is definitely an experience; for example, the Peterson House in New York City has an illustrious history that meeting-goers aren’t likely to forget. Built
    between 1854-1855, this exceptional building was originally home to an iron merchant and later went on to house a few famous artists. The design of the space is nothing short of amazing either, with a gorgeous black marble fireplace with gold trimming and an attention-commanding chandelier in the room’s center. In
    the case of historic meeting rooms, the old adage runs true: everything old is new again.

    Industrial Space

    The interior design world has been embracing industrialism for the last few years, taking old spaces and leaving them raw while adding modern accents to give the space an update. Meeting rooms are no exception to these interior design trends and some have taken on their own industrial vibe. Kulturwerkstatt in
    Hamburg perfectly illustrates the major craze that many meeting and event venues have adopted. The beautiful and bright loft has painted brick walls and unfinished floors, yet lacks no elegance or class. Some studies say that working in an unfinished space can act as a blank canvas, triggering creative ideas and
    solutions. Exquisite Persian rugs are placed across the floors and modern photography gives the space an artistic and contemporary atmosphere. This industrial yet upscale workshop space has exactly the perfect balance of creative influence and unfinished attributes to inspire imaginative meetings.

    Flexible Layouts

    It’s no secret that the workplace is leaving behind old customs and adapting more flexible policies, such as non-traditional working hours and interactive work environments. Open, flexible layouts are also being implemented in many corporate offices in an attempt to encourage natural collaboration. This technique also
    works wonderfully for meeting spaces, as changeable seating arrangements can facilitate easy and creative brainstorming. Having a variety of working stations or desks to work from also increases comfortability and productivity; for example, when work begins to feel stagnant and concentration slips out the window,
    changing your seat and surroundings is like restarting your brain’s computer. The Farm SoHo Coworking has endless options for restructuring in their meeting room; their open loft space has the ability for theater, parliament, block and u-shaped seating arrangements as well as desk space for standing or sitting workers.
    It’s certainly worth noting that this space (located in an historic building in NYC) is also pleasantly designed with reclaimed wood, exposed brick and friendly ferns – combining all of the trends highlighted on this list. Incorporating any one of these new meeting room trends is bound to make your meeting both memorable and effective; one can only imagine how much could be achieved by integrating all these meeting trends in one room!



    By Tess Anaya, Spacebase

    The post 4 Fresh Meeting Trends and Where to Find Them appeared first on Office Dynamics.

  • feedwordpress 09:49:15 on 2016/11/30 Permalink
    Tags: , , challenges in the workplace, conflict, guest blog, Huemor, Interpersonal Skills, , , perspective, , supporting multiple managers, working with multiple bosses,   

    Opposites Attract: 3 Benefits of Having 2 Bosses In The Workplace 


    Having two bosses can sometimes feel like a good cop/bad cop situation if they’re not on the same page or if they employ different styles of leadership. That might be effective in accomplishing their goals, but it’s not always the best approach for keeping employees happy and productive. But having two founders at the top doesn’t always mean chaos or mixed messages. With the right dynamic, it can create a rich, creative environment for employees.

    It would be easy to let our founders speak for themselves about the dynamic of a partnership leading the way at Huemor, the UX agency we work at. They have clearly-defined roles (Mike handles new business, Jeff runs creative and production), they make decisions, hires, and investments together, and they’ve got a singular goal for the future of Huemor. All in all, they’re making it work and we keep growing. And most of our 16 person team has been around since almost the beginning (when Mike and Jeff were working out of a family member’s basement), new clients are constantly coming aboard, and projects are getting bigger and sexier.

    But that’s the easy way. The better way — the juicier way — is from our perspective as employees who report to Mike and Jeff. That’s where the good stuff is. In fact, sometimes it’s not unlike trying to get Dad to say yes to something Mom already said no to, like when whoever’s going on the beer run is angling to fill the fridge with a specific brew — Jeff likes Sam Adams and Brooklyn, Mike likes Blue Point and Shipyard; they’re both always willing to hand over their company card.

    Beyond employee happy hours, their partnership drives the way we work. So it makes sense to show you two benefits of that and, just to be transparent, one challenge.

    Two Bosses Can Bring Balance

    First, it’s nice to have two bosses because there’s a built-in safety net. Their roles balance the needs of the business, so even at our busiest times, we’re not letting anything slip through the cracks. Two sets of eyes are better than one when keeping watch and they’ve learned to support one another in a way that they can put their full focus into their halves of the business. It leads to better direction for employees, more thorough attention to detail in our work, and peace of mind for our clients.

    The Benefit of Multiple Perspectives

    Second, Mike and Jeff have fairly different personalities. Mike likes to say they’ve been married longer than Jeff and his wife have been, and there are times it shows. They don’t bicker, but they certainly bring different perspectives to the table, drawn both from their instincts and their experience. One of our mantras in the office (which literally hangs on the wall) is “Encourage dissenting opinions: discussion is good.” Different perspectives intersecting make our work more creative and more memorable so having two bosses who challenge us and each other works out surprisingly well.

    It’s Not All Sunshine and Rainbows

    If I made it sound like it was all glitter and cheer, I’d probably be lying. So I won’t. It’s worth mentioning that there are times they can drive one another crazy (frankly: not always a bad thing, from the perspective of an underling…). Jeff tends to be happiest when the office is focused and, ya know, getting stuff done. Mike’s never happier than when he’s riding around on a scooter distracting everyone and keeping things light. Deadlines are deadlines and they’re certainly a force to be respected, but sometimes a distraction is exactly what’s needed. Other times, when you’re in the zone, you don’t want to be derailed. Putting on headphones and ignoring the boss probably isn’t the best advice for everyone, but it’s ok around here. Like the best relationships, it’s a give-and-take between Mike and Jeff and between them and everyone else: they challenge us and we challenge them.

    As the holidays approach, we’re wrapping up our biggest year yet. Something must be going right.

    Author Bio: Pete Shelly is a digital strategist at Huemor. Follow Huemor on Facebook, Twitter, Instagram, and LinkedIn.

    The post Opposites Attract: 3 Benefits of Having 2 Bosses In The Workplace appeared first on Office Dynamics.

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