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  • feedwordpress 17:14:59 on 2019/09/19 Permalink
    Tags: Digital Disruption, Digital Transformation,   

    Introducing: Digital Directive, Benchmark and Roadmap 

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    I’m excited to announce our latest offering, the Digital Directive a digital transformation diagnostic and roadmap.

    After years of research reports, and dozens of meetings with decision makers on our new offering, I’m proud to announce our company, Kaleido Insights is launching a new offering called the “Digital Directive”

    We help digital and innovation leaders at large companies, by benchmarking the digital maturity of a company (over 60 criteria based on our existing body of research), document on a scorecard, and provide an actionable roadmap. A few quarters later, we come back and rescore the company, demonstrating the improvements of the program.

    I’m honored to have partnered with my business partners Jaimy Szymanski, and Jessica Groopman to develop this offering and help companies move forward with their digital efforts. Below are some key screenshots of the offering, and if nou wanted to learn more, please email me at jeremiah@kaleidoinsights,com.

    The Digital Directive Scorecard we provide demonstrates a company’s maturity. Not shown: the customized roadmap to improve a company’s digital efforts,
  • feedwordpress 08:00:16 on 2019/09/19 Permalink
    Tags: , , , , , , Listen, , , ,   

    7 Important Habits of Leaders Who Know How to Listen 

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    Great leaders must be effective communicators. That means they have to know how to speak and write clearly—and it also means they also have to know how to listen. Most of us don’t think of listening as a communication skill, but it’s one of the most important. The best leaders are skilled at listening—here’s how they do it:

    They listen with full attention. Most people like to speak, but it’s far more rewarding to listen with your full attention. You retain more, and people talk more—because the sincerest form of respect is actually listening to what another has to say.

    They listen to learn. In most exchanges, people simply react to the latest comment — a logical and often effective approach. But the best leaders are listening to learn. They don’t track conversations as a back-and-forth but as a path to new information. Listening, learning and putting into practice what you’ve learned will always be the best way to build success.

    They listen to understand. Most people listen with the intent to reply in the front of their mind. But true leaders know that in order to empathize and connect with others, you have to first understand them, and that understanding comes from good listening.

    They listen without interrupting. Most leaders have a genuine desire to be helpful, so it’s always tempting to chime in when someone’s speaking. But when you jump in to be helpful, you’re actually robbing them of the chance to fully express themselves and solve the problem on their own. Instead of rushing to respond when someone else speaks, try to zero in on what they’re actually saying. You can always offer help later if it’s still needed.

    They listen to form connections. The best listeners have developed their ability to hear and form connections—and then articulate the connecting points. When you listen and you are able to form connections with what is being spoken, you’ll find you’re well prepared to help people put their thoughts in context and decide what to do next.

    They listen without needing to reply. If you want to be known as a great communicator, you have to learn how to listen without thinking about your reply. As the old saying goes, we have two ears and one tongue. Focus entirely on understanding what’s being said.

    They listen to silence. Sometimes the most important thing in communication is hearing what isn’t said. Listen for awkward pauses, omissions, hesitation. When you do, you’ll become aware of things you haven’t heard before..

    The most successful people I know are the ones who do more listening than talking. Great communication is more about hearing others than it is about being heard yourself.

    Lead from within: When you really listen well, you’ll be able to engage more deeply with your team, colleagues and customers, and that is the sign of great leadership.


    #1  N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: iStockPhotos

    The post 7 Important Habits of Leaders Who Know How to Listen appeared first on Lolly Daskal.

  • feedwordpress 08:00:55 on 2019/09/17 Permalink
    Tags: , , , , , , , ,   

    6 Reasons Your Best Employees Can Lose Their Motivation 

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    Employees require a certain amount of energy and motivation to be engaged and feel fully committed at the workplace.

    According to a recent study of 1.2 employees at 52 organizations, most of them Fortune 1000 companies, there’s cause for concern. Most employees start out with high levels of engagement and enthusiasm, the study finds. But after six months on the job, their morale declines sharply—and it continues to deteriorate for years.

    If you’re losing good employees to apathy and disengagement, it’s critical that you regain their enthusiasm. Otherwise, you stand to lose your best people—the ones who will always have options—as they head for your competitors, leaving you with the dregs.

    Poor employee engagement and retention are leadership issues, and it takes leadership to fix them. And that process begins with knowing what employees need that they aren’t getting. Here are some of the most common issues:

    Lack of autonomy If your smartest and most talented employees are not allowed to make decisions on their own, if everything has to be decided from top down, they’ll quickly lose their motivation. Empower them to make decisions and have faith in their judgment.

    Lack of professional development. Opportunities for learning and development are an instant boost to employee motivation—especially among the best. Employees like to feel that they’re are expanding and refining their skills. Providing opportunities for people to attain new knowledge and share it with others is one of the best ways to revitalize a stagnant workplace.

    Unrealistic workloads. It’s important to keep expectations and demands reasonable. If your employees feel pressured to work longer, stay later, and work most weekends, they will soon become disillusioned, stressed and lacking in motivation. On the other hand, an employee whose workload is too light or not varied enough may quickly lose interest. Set reasonable, realistic expectations and check in from time to time to make sure workloads are still where they should be.

    Lack of flexibility. If your workplace doesn’t honor work-life balance, even the most enthusiastic employees will burn out before you know it. Encourage time off, flexible work options and other solutions to keep employees happy and focused.

    Lack of communication. Communicate to your employees, and do it often. Because not only does clear communication throughout the organization make for an efficient workplace, it also has a major impact on employee morale and confidence.

    Feeling undervalued. An employee who feels that their efforts are not recognized or appreciated will soon begin to lose energy and commitment. That’s why it’s so important to celebrate successes and give credit where it’s due. Try to make sure that every achievement and effort is rewarded, even if it’s just with a simple thank you.

    Leaders are often surprised that their best employees are demotivated—and even more surprised when they leave—but if the issues listed above aren’t being handled well, it’s only to be expected.

    The signs are always there when there’s a problem; the questions for you as a leader is whether you’re watching and what you’re going to do about it.

    Lead from within: To retain and keep your best employees, do what it takes to keep them motivated and inspired.



    #1   N A T I O N A L   B E S T S E L L E R

    The Leadership Gap: What Gets Between You and Your Greatness


    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: iStockphoto

    The post 6 Reasons Your Best Employees Can Lose Their Motivation appeared first on Lolly Daskal.

  • feedwordpress 00:01:29 on 2019/09/15 Permalink

    The Rise of Digital Feudalism; Chances are, You’re a Serf. 

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    Gaping Void
    Gaping Void

    This was originally posted on Hugh McCloud’s Gaping Void newsletter.

    Technology has fulfilled many promises from connecting the world, enabling transparency to increase the speed of otherwise slow processes. While we can and should celebrate the benefits of the tech industry, we also need to recognize that the promise of “power to the people” was a false promise. Just a few decades after the birth of the internet, we can see that power is centralized to the very few, harkening back on prior eras – the era of feudalism.

    What’s feudalism? Dusting off our history books, it was a class-based system that was led by kings who granted land and resources to lords, who in turn ran the castles, who then managed the lowly-working serfs. In today’s modern tech era, we’re seeing a similar model emerge called digital feudalism. In this model, the investors (kings) grant resources to the tech entrepreneurs (lords), who then build software for the masses to use. If you can’t relate to either of these roles, then chances are you’re a modern-day digital serf.

    A modern-day serf is doing the work for others: creating content, creating data, driving others around, managing physical properties for rent so others can profit on marketplaces, and working for others as a contractor without full benefits. This working-class willingly signed over their rights in the lengthy and ever-changing terms of service they quickly glanced over before hitting “agree.” The entrepreneurs use this free labor to generate eyeballs, sell the data and monetize the wealth for themselves and the investor class.

    One interesting role which has had a unique rise is the artist class. In prior eras, they had to overcome challenges for their work to be seen. In today’s digital world, they can quickly be discovered on social websites enabling their creativity to shine, like our mutual friend here, Hugh. Additionally, as we see many roles becoming automated and digitized, the need for human roles increases artists, poets, thinkers, musicians, and philosophers.

    To modernize the last word of Mikhail Aleksandrovich Bakunin’s famed quote; “In antiquity, slaves were, in all honesty, called slaves. In the middle ages, they took the name of serfs. Nowadays they are called users.”

  • feedwordpress 16:08:02 on 2019/09/13 Permalink
    Tags: ,   

    Give Your Readers a Break—Pick One! 

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    In wanting to cover many aspects of a topic, business writers sometimes throw down so many variables that readers have no way to gauge the importance of each. They feel weighed down trying! Look at these examples:

    1. The professor included and provided a methodology for continuing the effort.
    2. The state and local leaders developed and drafted numerous statutes.
    3. We need to appreciate and understand the factors affecting the time and place.

    The “Pick One” Principle

    You can lighten your readers’ load by applying the “pick one” principle. You’ll find it works for all kinds of writing—emails, reports, manuscripts, and more.

    The “pick one” principle asks: “Which word better describes what you want to say—the word before or after the and?” Then pick the one that adds more emphasis to your meaning.

    In Example 1, which word better conveys the meaning—included or provided? In this context, provided can cover the meaning for both—that is, if something is provided, we can assume it’s included. Pick one: provided.

    The professor provided a methodology for continuing the effort.

    Example 2 has the word and in two places, making the sentence long-winded. For developed and drafted, the more apt word is drafted because something can’t be drafted without being developed first. Pick one: drafted.

    “Pick one” also applies to making a single-word substitution. For example, state and local could be changed to government without altering the meaning in this context.

    The government leaders drafted numerous statutes.

    In Example 3, because appreciate and understand are so close in meaning, using both is like saying it twice. “Pick one” to streamline the writing. For time and place, we could substitute a single word: situation.  

    We need to understand the factors affecting the situation.

    Good Rule of Thumb to Follow

    When you reread anything you’ve written, find all the places you’ve used and, then apply the “pick one” principle wherever possible. That way, you won’t dilute the meaning of your message or needlessly weigh down your readers.

    Give them a break. Pick one!

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource to quickly find the right word when it matters most. It allows you to improve your writing through excellent resources in your inbox, including a webinar, crossword puzzles, and a Word Tripper of the Week for 52 weeks. Enjoy a $30 discount at checkout with the code ODI at


    The post Give Your Readers a Break—Pick One! appeared first on Office Dynamics - Executive And Administrative Assistant Training.

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