Recent Updates Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 07:25:25 on 2018/04/24 Permalink
    Tags: , Compassion, , , , , ,   

    Why Compassion Is the Key To Being A Great Leader 

    There will always be opinions and discussion about the traits that are important to strong leadership. But there’s one trait that every successful leader must have, and that’s compassion.

    Compassion isn’t something you’re born with—it grows out of considerate behavior. In the organizations where I coach, employees report that their best leaders are the ones who are empathetic, sympathetic and understanding—in other words, considerate.

    Here are some of the things great leaders do that you can emulate to build your own capacity for consideration and compassion:

    They change up the conversation. Too many of us contribute to every conversation with statements about ourselves and our accomplishments. A considerate and compassionate leader understands that “I” isn’t especially useful as a conversation starter, and that when leaders stop focusing on their own egos they’re able to develop other leaders. The entire practice of compassion is about going from self to others, from “I” to “we.” Those who already focus on the value of others have a head start.

    They work to build a collaborative culture. Compassionate leaders have concern for everyone. They excel at inviting the whole team to share in the organization’s vision and goals and to help create the action steps needed to achieve them. An environment where everyone can collaborate by sharing their ideas and offering creative solutions is an organization that thrives and—not coincidentally—where leadership excels.

    They display compassion by listening. Effective leadership finds its source in listening and understanding. The amount of time you spend talking to and listening to an employee is a sign of how important you consider them to be—to you and to the organization. That’s why the best leaders spend a lot of time walking around and chatting with their employees. They invite their comments and encourage open discussion and disagreements about work. This approach results in an environment where people feel the work belongs to them as well as to the company. Employees feel good about themselves and more fully committed to doing the job and doing it well.

    They embody positivity. It’s important for leaders to be able to empower and motivate others. The best way to accomplish that is simply to be a genuinely positive person. When you can develop a positive mental attitude and be the kind of leader who always has something good to say, you make people feel comfortable around you and secure enough to tell you anything that needs to be said.

    They invest their time. Time is among the most precious, and scarce, resources we have. Compassionate leaders know that time invested in their team will yield great dividends. When people feel they have a strong relationship with their leader because their leader is deeply invested in who they are, they’re willing to offer their best work—a win-win situation.

    They show compassion by caring. There are lots of ways for leaders to show they care through support, mentorship and guidance, and especially approval. When a leader expresses recognition, employees feel appreciated and organizations accomplish great things.

    They walk their talk. Compassionate leaders are those who lead from within, those who have the ability to inspire others through encouragement and empowerment. When you treat people with compassion they never forget. You cultivate people who want to work for you not because of what you do but because of who you are.

    Lead from within: Leadership is about compassion. It’s about having the ability to relate to and connect with people for the purpose of inspiring and empowering their lives.

    N A T I O N A L   B E S T S E L L E R


    What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: Getty Images

    The post Why Compassion Is the Key To Being A Great Leader appeared first on Lolly Daskal.

  • feedwordpress 14:30:30 on 2018/04/23 Permalink
    Tags: , ,   

    Administrative Professionals’ Week 

    A message from Joan Burge, Founder and CEO of Office Dynamics International:

    This is a very special week for the more than 4.5 million administrative professionals in the USA. Actually, this week is celebrated all over the world.

    I’d like to acknowledge all the great administrative assistants, executive assistants, and the more than 40+ titles that represent the group that holds organizations together. I hope that managers and organizations will recognize their business partners with more than flowers. While flowers are nice and I personally love fresh flowers, it’s nice to give long-lasting gifts.

    After sitting on the “executive” side of the desk since 1990, I know that I can only be as successful as the person who supports me and works in tandem with me each and every day. I want to take a moment to thank Melia Amira who keeps everything going in this office (including me). I trust her 100%. Because of that trust, I can be out of the office for a week of speaking engagements and know that everything will keep going.

    In interviewing a group of executives recently, the word ‘trust’ came up numerous times. The executives felt that was a key contributor to the type of relationship they had with their executive assistant. So, we have to trust each other. We have to trust that assistants will follow through on what we ask and we have to trust that executives will provide assistants with the tools and information they need to do a good job. By doing so, we will become dynamic teams and business partners transforming the workplace.

    If you are an administrative professional reading this, I hope you have a wonderful week. Thank you for all the contributions you make to the business world. It’s a wonderful time to be in this profession as it is filled with opportunities and challenges.

    If you are a manager or other non-administrative person reading this, please be sure to personally thank your administrative personnel for their hard work, dedication, support, and all the other 100 things they do for you and the others in your organization.






    Joan Burge
    Founder and CEO

    The post Administrative Professionals’ Week appeared first on Office Dynamics.

  • feedwordpress 17:00:05 on 2018/04/17 Permalink
    Tags: , ,   

    Multigenerational Communication & Cross-mentorship 


    By Dana Buchanan

    The professional world of administrative and executive assistants and support staff is an exceptional melting pot of backgrounds, experience, knowledge, gender, age, education and personalities. According to the Bureau of Labor Statistics in 2017 there were 22 million administrative support occupation positions recorded in the United States alone! Worldwide the number rises to make the profession one of the largest groups ever! This unique blend offers countless opportunities for multigenerational communication and cross-mentorship.

    Each generation and career level offer valuable knowledge. It’s an exciting and unique time in history that we work with such a diverse group of peers; varied age ranges, varied technologies and learning levels, traditional and experienced based education, etc. Cross-mentorship is a necessity. Whether I work with someone 20 years younger or older than me, I not only share and teach through my own work experience, but I also learn through their background and knowledge. This type of multigenerational communication and cross-mentorship not only keeps an experienced professional learning and excited about the profession, but also provides an opportunity to create a work legacy.

    When given the opportunity to meet with someone fairly new to the profession and someone embracing an upcoming retirement to explore even more in life, I enthusiastically embrace the moment and ask several questions of each! A willingness to learn and confidence to teach creates the roadmap to keeping our professional world evolving and relevant. We are all contributors to that mapping. The diverse team has combined organizational and time management skills, event and meeting planning, business savvy, continued professional development drive and so much more to ensure success and positive outcomes.

    A multigenerational team offers executives and managers more than just support assistance. The team shares varied views and appropriate input for decision making that helps promote the company’s mission. Cross-mentorship encourages each department and team member to work consistently while staying current on new programs, processes, tips and more.

    Professional and personal development are keys to keeping one of the largest workforce teams educated and invested in not only their own growth, but the growth and success of the company and field they have chosen to share their knowledge with.

    There are a variety of ways administrative professionals and the companies they work for can support multigenerational communication and cross-mentoring. Below are a few suggestions:

    • Communicate with a wider variety of professionals face to face at local chapter meetings or with virtual connections


    • Attendance to national or international conferences together or individually


    • Time to read and share professional blogs, articles, books, and webinars (most are free!)


    • Companies can invite or designate an in-house speaker to meet with the group quarterly & provide industry-specific professional development training


    • Encourage and seek program training from in-house IT employees as a team or individually

    Gaining knowledge and confidence by supporting, learning from, and teaching one another not only helps each of us develop personally and professionally, but also productively supports the executive teams.

    Knowledge is power. All of us have knowledge to share and new knowledge to learn. Seek answers, ask questions, share your skills…never stop learning.

    What is one piece of knowledge you would like to share with other professionals today?

    What is one question you would like to ask others in our chosen profession?




    Dana (right) with Joan Burge at the 2017 Conference for Administrative Excellence

    Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions! She enjoys helping others discover key steps toward their career focus, job search, or self-employment exploration by creating or editing resumes, researching a particular type of job search, discovering business ideas and the action needed to succeed and loves sharing interviewing tips! Dana is also available to speak to small groups.

    The post Multigenerational Communication & Cross-mentorship appeared first on Office Dynamics.

  • feedwordpress 09:00:31 on 2018/04/17 Permalink
    Tags: , , , , , , Who's In Your Corner   

    The People You Have in Your Corner Matter 

    We’re surrounded with people most of the time—the people we work with, family, friends, romantic partners. Whether we’re aware of it or not, these people all have a tremendous impact on our thinking, being and living. That makes it worth pausing to ask yourself, Are these the people I want in my corner?

    Here are a few of the different kinds of people who may have an effect on your life. See if any of them seem familiar, and then decide how much influence you want them to hold over you. Remember that it matters who you surround yourself with.

    People who bring value. Many people in this world desire to help others. They are the makers—the ones who are all about bringing and adding value. They understand that the purpose of our lives is to add value to the people around us. They’re a consistently valuable presence in your life, so make sure you bring value to them as well.

    People who take from you. Most people are fairly quick to give and a few are wildly generous, but there will always be some who are wholly devoted to taking. They’re the ones who put on a warm friendly exterior to hide their calculated motives. It’s not unusual to have a taker somewhere in your life, but you can set firm boundaries to limit their influence and keep them from draining you.

    People who expand you. Some people seem to have a gift for building others up. Their faith in you makes you feel you can be bigger, stretch further, achieve more than you ever have. They’re constantly challenging you to be your best as they help you embrace your weaknesses and maximize your strengths. If you’re fortunate enough to have one of these people in your life, consider their influence a treasure and keep them close.

    People who shrink you. It’s rarely intentional, but some people have a way of letting you know you’ll never be quite good enough or smart enough for them, that you’re not living up to their idea of your potential. They behave in ways that are hurtful and harmful, all in the guise of caring about you. If you’re close to someone like this, it can be painful to realize their true nature. It requires that you be strong and consistently resist their messages, both the subtle and the not-so-subtle. You never know—sometimes the best path to connecting with your own strengths is for someone else to try to take advantage of you.

    Who’s in your corner? What kind of people do you surround yourself with? Remember that while everyone in your life is there for a reason, you need to know whose influence to embrace and whose to resist.

    Lead from within: Be picky about the people who you keep around you. You are a product of those you surround yourself with, so make sure it’s the best people.

    N A T I O N A L   B E S T S E L L E R


    What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: Getty Images

    The post The People You Have in Your Corner Matter appeared first on Lolly Daskal.

  • feedwordpress 21:07:37 on 2018/04/16 Permalink
    Tags: , , , ,   

    Personal Tune-Up 

    tune_up_MMA Personal Tune-up for Peak Career Performance

    If you’re feeling more energized than usual these days, that’s because it’s Spring. As humans, we’re hard-wired to feel the boost that comes with warmer temperatures and fresh, new beginnings everywhere! Even in the cities, there are blooming flowers and baby birds. Life bustles – and we can’t avoid responding.

    To me, Spring is a wonderful reminder that I am not just a “mind” that thinks and focuses on work. I am also a body – of which my mind is a part. Humans are, in a way, a marvelous machine. You can feed your mind with all kinds of great information to benefit your career. But if you don’t feed your body with food (fuel) and exercise (tune-ups), then the machine begins to gum up or break down.

    To remain a star at work, here are some “personal tune-up” tips to put into practice daily for peak career performance:


    • Eat breakfast. You’ve heard it’s the most important meal of the day – and that’s right. Without fuel, you’ll crash, no matter how many cups of coffee you drink.


    • Walk once a day. Walking is the no-cost, easy way to keep your energy up and lose weight at the same time. Best of all, you don’t have to break a sweat or go to the gym! Just put on your tennis shoes at break time and go.


    • Take short breaks throughout the day. Even if you’re busy, step away for a few moments. You’ll return to your work refreshed and better able to focus.


    • Get plenty of sleep. Recent studies show that women, especially, are sleep deprived – which, over time, will reduce your effectiveness and career potential.


    • Tackle stress. What causes you to worry? What’s weighing you down? Write a list, and try tackling the items one at a time.


    Have a great week!


    The post Personal Tune-Up appeared first on Office Dynamics.

compose new post
next post/next comment
previous post/previous comment
show/hide comments
go to top
go to login
show/hide help