Recent Updates Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 10:00:15 on 2017/02/21 Permalink
    Tags: , , , LeadFromWithin, Life Balance,   

    How to Lead Better When Pressure Is Mounting 

    Most of us work under pressure, that is a given, but not many of us who work under pressure will have our work affect hundreds if not thousands. As a leader, CEO, boss, what we do, gets magnified, scrutinized, and maximized.

    The idea that a leader can make decisions when times are under pressure, and still bring out the best in their people, ­­­­­­is something that we can all learn from and certainly apply to our lives and leading.

    As an executive  coach to leading thought leaders around the world and as a business consultant I have seen qualities that leaders retain in order to become better leaders under pressure.

    Here are things that they do and that we can do to emulate and echo great leaders qualities.

    Manage your anxiety: Most people lose themselves in the stress of tension, but great leaders draw from their interpersonal skills to know that to lose control is not to manage well. They understand that courage is grace under pressure, so as leaders they learn to be bold, and  manage their anxiety, even though their anxiety sometimes seems bolder than they are.

    Maintain an optimistic attitude: Great leaders recognize that all kinds of risks and uncertainty can threaten their organization’s survival, and they know that becoming negative, and getting all critical is never going to make any stressful situation better, so they learn how to remain positive and have an optimistic attitude.

    Find calm in chaos: Great leader know that if you cannot handle the pressure you cannot be successful, and therefore are all about finding clarity and coherence in times of chaos, they look for order, so they can find solutions that will make a difference not only for their company but for their people.

    Look for those who can assist: Great leaders know you cannot do everything alone, you need others to help, assist, and to collaborate with, in times of stress, great leaders look for support, from those who are talented, skilled and capable, they work with them, to find solutions that will work.

    Mold your own potential: Great leaders know they are only as good as what they know, they can only lead from how we are informed. Therefore, great leaders are constant learners they make the time to constantly learning new things, to up their game, what they knew yesterday, is not good enough for today, because pressure is something you feel when you don’t know what the you are doing, therefore manage pressure, they work on molding their own potential, the better they are, the better equipped they are at handling the pressure.

    Stay ahead of the curve: Great leaders try to stay ahead of the curve, they need to be present in the moment, but they are always planning for the future, the greatest leaders are always thinking what is my next step forward, when pressure mounts the calm has to prevail, so they can think what will be my next step, the more you know the better you can decide what is your next move is, you truly don’t know what you need to do, until you find yourself under pressure sometimes you learn best in calm, and some in chaos.

    Continue to contribute to the cause: Great leaders know that to withstand stress, you need to be able to be grounded in something bigger than yourself, they are constantly and consistently grounding themselves and dedicating themselves to pursuing the noble cause of their company, organization or institution, they know that if purpose is the driver they will be able to prevail.

    Lead from within: As Winston Churchill stated. “You can measure a man’s character by the choices he makes under pressure.” Great leaders handle their pressure, and because they do, those around them will respect them and trust them.

    How do you handle pressure when it’s mounting? Share your thoughts.


    Additional reading you might enjoy:


    The post How to Lead Better When Pressure Is Mounting appeared first on Lolly Daskal.

  • feedwordpress 18:00:45 on 2017/02/18 Permalink
    Tags: ,   

    Thriving On Change 


    Wow…. Something is definitely in the air… it is something that disrupts our lives; pushes us out of our comfort zones; often causes stress and pressure, but can be rewarding and invigorating. Can you guess what it is?

    CHANGE! I have been speaking on change since 1990. It has always been a great topic because everyone can relate to change personally and professionally. I have been through massive changes over the past 10 years and have experienced all levels of change since I was a young person.

    However, never in my 64 years of life have I seen so much change at such a rapid pace as I have seen in the past 6 months. I don’t know what is going on but everyone I have talked to is going through change, most of them are big changes like moving, career changes, health challenges, (lots) organizational change, and retirement. While a career change or job change can be a good thing, it still disrupts our life. We have to go through a period of transition and adjustment. While some people see retirement as a good thing, my dad of 92 years old, who just retired, is struggling terribly. On the other hand, buying a new first home is very exciting.

    The pace of change in our workplace is accelerating. Technological advances combined with global economic forces have made the workplace more complex, interconnected and chaotic than most people ever dreamed possible, even just a few years ago. Today, we’re experiencing a brand new era of efficiency, innovation and discovery.

    There is hope and there are answers! I’d like to share my best tips for thriving on change. Sometimes one tip will work by itself but most often, you need to use a combination of strategies.


    • Guess where things are going, if you can. Keep your ears and eyes open. Know what is going on around you at work, in your community and with your family.


    • Gather relevant information and stay informed.
    • Make specific plans for the upcoming changes so you feel more in control. Be active, not passive.


    • Imagine yourself being successful in a new situation.
    • Look for the good in the change. With change comes danger and opportunity. See both, but focus on the opportunity. You might wonder, “What is the opportunity in a job loss? Or illness?” Trust me, there is opportunity or lessons to learn if you choose to do so. I have had to apply this multiple times to several serious life-altering changes. It’s our choice as to what lessons we want to learn when life throws us big lemons!

    Accept the change

    • Don’t fight change that is inevitable. You will just drain your energy. Instead, focus on the area of the change that you can control. Example: maybe a person can’t control that their job is being eliminated but they can control getting their resume in order, talking to people, updating their LinkedIn profile, job searching, interviewing and even considering a different career.
    • Get on with your life; don’t procrastinate.
    • Do something that makes you feel good, something that gives you a sense of achievement. As we move through some change, we may feel like not getting out of bed! That is ok. We are human. It is especially during these times that you should pamper yourself or be easy on yourself. Men, included!!

    Get Support

    • This is critical. I would not have made it through all my life changes without the following.
      Share your feelings with a trusted friend or family member, someone who will let you cry or laugh, and who will listen. People can’t always give you the answers, but if they really listen, sometimes that is help enough.
    • Look for someone who will encourage you, who can lift you up, inspire you, and spur you on.
    • Read inspirational books, blogs, articles and listen to people who motivate and inspire. Some of my favorites are Joel Osteen and Daren Hardy.
    • Seek spiritual support.

    Hang Tough

    • Visualize yourself with your feet dug deep in the sand while the waves of change come over you. They get stronger and the wind blows harder. Finally, the calm comes and you are still standing. You have survived the storm of change.

    Go easy on yourself

    • Don’t be too hard on yourself when you are feeling down or can’t adapt as quickly as you had hoped.
    • Catch yourself doing things well and reward yourself.
    • Take care of yourself. Enjoy outside interests and relationships.

    Keep the best of the old

    • Try not to make several changes at once. In other words, don’t change careers, move, and get married or divorced all at once (if you can help it.)
    • Hang on to the good things or people in your life as you move through change.

    Look at change as an opportunity to grow

    • Tell yourself, “I am just stretching right now.” Change puts us in an uncomfortable place but that is ok because one day, that change will become your new comfort zone and will feel completely normal.

    Purposely change

    • Make small changes occasionally to become more comfortable with change. Take a different route to work, change your seat at the dinner table, or sleep on the other side of the bed. Thriving on change is a skill you can develop. But you have to exercise that muscle. Force yourself out of comfort every now and then.
    • If you have children, create small changes with them so they will learn to cope with change more easily. If you think life is moving fast now, just imagine what life will be like for our children and grandchildren!

    Speaking of change, I am very excited about hosting a free webinar on March 7, 2017, with guest, Courtney Clark, speaker and author extraordinaire. She is going to share her insights on the following:

    • How are we wired to think about change?
    • What are the 3 personality types when it comes to change?
    • What are the pros and cons of the 3 types? Are any of them worse?
    • Can we change our “type” and should we?
    • What do we do to get more successful at navigating change?
    • What are the 3 strategies to help us connect despite change?

    Regardless of your position in your organization, I hope you can join us for this webinar (or even register so you can watch the replay) because everyone can benefit from Courtney’s advice. You can register for the webinar here.

    Also, Courtney is going to be doing a deep dive on this topic at our 24th Annual Conference for Administrative Excellence.

    Embrace changes that come your way.


    The post Thriving On Change appeared first on Office Dynamics.

  • feedwordpress 11:07:59 on 2017/02/14 Permalink
    Tags: , ,   

    12 Signs You Have the Mindset to Be a Great Leader 

    Becoming a great leader is a work in progress. There are things that will accelerate your leadership and things that will hold you back. I believe that everybody has within them the potential to be a great leader. But it all starts, and ends, with mindset.

    As a coach to top executives in leading industries, I’ve been able to observe the traits that the best leaders share. Here are some of the most significant. If this sounds like you, you could be on your way to greatness. And even if it doesn’t, you can get there—but you may need to adjust your thinking first.

    1. Curious. Great leaders are always curious. They never turn down the opportunity to learn new things, and they know that an opportunity to learn can come at any time. A curious mind and love of learning are part of any great leadership.

    2. Positive. Great leaders know the importance of positivity. When you have to deal with the reality of life it can be easy to become pessimistic—but great leadership requires a mindset that can turn what is bad into good, what is negative into positive.

    3. Attentive. A great leader is a great listener. Many of us who know the importance of communication focus on speaking and writing well but forget about the critical skill of listening. Great leadership means making yourself into a great listener and encouraging others to share their thoughts.

    4. Open. Great leaders are open—to people, ideas and opportunities. If you allow people to come to you with their thoughts and ideas and visions and you listen and you take it all to heart, you have the right mindset for great leadership.

    5. Empathetic. Empathy is among the most important leadership skills—it allows leaders to connect and quickly tune in to how others are feeling. Showing care and compassion to others is part of great leadership.

    6. Resourceful. Great leaders know how to tap into resources. As John Quincy Adams said, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” Leaders know how to use whatever’s at hand and make the best of any situation. If people look to you in times of crisis, you have the resourceful mindset of a great leader.

    7. Flexible. Great leaders know change is inevitable. They’re ready for anything the future brings because they embrace the very concept of change, and they never waste time trying to uphold the status quo. Great leadership means rolling with the changes.

    8. Communicative. The best leaders communicate clearly and concisely. Whether it’s your long-range vision, your thoughts and opinions on a current situation, or even bad news, you need to communicate with sincerity, transparency and feeling.

    9. Connected. Great leaders know the importance of connectedness. They work hard on creating and maintaining great relationships; they make it a priority to inspire, teach, support and encourage others. if you are a great networker because you genuinely love connecting with people, you have the mindset of a great leader.

    10. Confident. Confidence is important for great leadership. If you accept that you are accountable for your own actions and behaviors and you are not into the blame game, if you have the confidence to admit when you are wrong and stand up when you’re right, you have the mindset of a great leader.

    11. Principled. Values and convictions matter in great leadership. That means you know who you are and what you believe in, you’re committed to your values and you live your life according to those values. People feel inspired by your commitment and passion and will seek you out to connect.

    12. Solution-seeker. Solutions are important to great leadership, because problems are everywhere. A future orientation will lead you to look outside the square to search for solutions, and when you find solutions you have the mindset of a great leader.

    Lead from within: Great leadership comes from having a great mindset, so pay attention to what you think before it becomes how you act.

    The post 12 Signs You Have the Mindset to Be a Great Leader appeared first on Lolly Daskal.

  • feedwordpress 14:30:20 on 2017/02/13 Permalink
    Tags: , , , ,   

    Love Your Career 


    I have always been a “career-minded” woman since I was a little girl. When I was about 10 or 11, I went from house to house in our neighborhood selling my Mom’s used magazines. When I got a little older, I went to work at my uncle’s beauty salons in Cleveland, OH. I was responsible for collecting money from the customers and straightening the product shelves. After doing that for a few years, I worked at Franklin Ice Cream store, which I loved because I could eat all the ice cream I wanted. And then in my later teens, I worked at a women’s clothing store.

    After I graduated high school, I went right to work in an office. I started out as a Receptionist and worked my way up the administrative ranks for 20 years following. The only break I took was when my daughter and son were born. After my daughter was born, I thought I wanted to stay at home, which I did for three months. I realized staying at home was not for me—I needed to be in the workplace. And I haven’t stopped since other than vacations and family emergencies.

    I always saw myself as having a career, not a job. It was my dream to quickly move up in the administrative arena and work for top executives as soon as possible. I achieved that by the time I was 25.

    Since 1990, I have had a wonderful career in training, writing, coaching and professional speaking. While I don’t love every aspect of running a company, I absolutely love my career in helping administrative professionals and their executives improve the quality of their work life.

    There is a big difference between a job and a career. There was a great piece published several years ago by Matthew Bender Times called Career Planning: Myths and Realities. As you read them, check your own thinking.

    Myth: Career satisfaction depends on finding the perfect job.
    Reality: There’s no such thing; some jobs are more fitted to your personality than others, but all jobs involve some degree of compromise and trade-off.

    Myth: Getting ahead is the result of hard work.
    Reality: That’s just the beginning. You also have to get people to notice your performance, position yourself carefully, and show team spirit.

    Myth: It’s the employer’s responsibility to provide fulfilling work and the chance to grow.
    Reality: It’s up to you to seek out challenges and to take charge of your career direction.

    Myth: If I just get that degree, promotion and raises are mine.
    Reality: Degrees don’t ensure success; they just improve your chances. More important than diplomas are performance and reputation.

    Myth: Career success invariably means moving up the corporate ladder.
    Reality: It can mean moving sideways to a position that’s closer to your own interest and skills.

    Myth: Career planning and change are only for the young.
    Reality: Career planning is a lifelong process, especially now when the typical person can expect to labor in three to five different fields over the length of his or her career.

    I share the above information with you so you can see that if you want to have a fulfilling career, you have to be involved! It doesn’t just happen to you. In a career, you analyze your options, make decisions, continually learn and grow, and take risks. A career is far more rewarding than just having a job.

    In honor of Loving Your Career, we want to give away some tools that will help you learn and grow in your profession. We will be giving away 14 prizes to randomly selected participants. You must participate to be entered in the drawing.

    To participate you must do one or more of the following (the more you do, the more chances you have of winning):

    1. Share this post on as many social media platforms as you can using the share buttons below.
    2. Comment on the blog below.
    3. Share the Love Your Career image above on social media (Tag us in your post; Facebook: Office Dynamics, Twitter @OfficeDynamics, Linkedin: Office Dynamics or Joan Burge). Right-click and save the image and then post it!
    4. Post why you love your career and how Office Dynamics has helped you in your career on the Office Dynamics Facebook page.
    5. Follow Us on FacebookLinkedin and or Twitter
    6. Subscribe to our blog in the upper right-hand corner
    7. Subscribe to Monday Motivators
    8. Sign up for our free educational videos
    9. Sign up for our free webinars
    10. Sign up for 5 free Conference On Demand videos
    11. Last but not least, smile and love your career!

    Prizes to be won are:
    2017 Conference On Demand – 1
    2016 Conference On Demand – 2
    2015 Conference On Demand ­– 2
    2014 Conference On Demand ­– 2
    2013 Conference On Demand ­– 2
    2012 Conference On Demand ­– 2
    Managing Your Executive’s Day Online Program – 2
    Mastering Exceptional Self-Leadership Course – 1

    Administrative_Assistant_TrainingIn the spirit of “feeling the love” for our clients, we are offering a 50% off online learning and our conference on demands as well as 20% off Chrissy Scivicque’s ebooks and guides. This special discount expires end of the day on February 14, 2017. Use Promo Code: LOVEIT at checkout.

    The post Love Your Career appeared first on Office Dynamics.

  • feedwordpress 15:37:24 on 2017/02/11 Permalink
    Tags: ,   

    Robots, Yes Robots, Could Be Trump’s Greatest Threat 

    The rise of automation is destined to replace some worker employment, and it could increasingly cause friction with efforts to create new jobs, a hallmark of the Donald Trump administration.

    Many studies have forecast a day when repetitive and labor-intensive jobs will be recast by automation, though the jury is still out about whether the humans now holding those jobs will be elevated to more meaningful positions that utilize automation or will be replaced outright.

    One particular technology, self-driving cars, is on pace to emerge en masse in 2021, right around the next election, as most car manufacturers will offer these features in their fleets. Furthermore, Lyft has partnered with GM to roll out self-driving on-demand fleets, and Uber and Mercedes have forged a partnership with a similar offering. Uber also purchased Otto, which automates large trucks — a move that will have profound effects on safety, speed, and the shortage of truck drivers.

    Today, a large segment of working Americans are professional drivers, which means that many will soon find themselves questioning whether they have a career, job, or income. This will leave the current Trump administration at a crossroads of deciding how to respond. Currently, the Trump administration has pinned its campaign and promise on keeping jobs on American soil and keeping products made in America. This played well to the base of the working class and resulted in his rise to the highest seat in politics. Meanwhile, however, Trump has been very quiet on the topic of automation, and some suggest that automation could undermine his core position.

    Far from mainstream America, Silicon Valley represents a bubble that reveals parts of what the future will hold. Just last week, I filmed an automated barista serving coffee in San Francisco without the need for humans, and a few months ago, I visited an automated restaurant in the same neighborhood. In my local city, Starship Technologies is already starting to ship food to people’s homes and offices using a robot. Mercedes, Amazon, Google, GE, and many other companies are also quickly advancing in robotics.

    It’s not limited to the physical world, either. As bots and artificial intelligence continue to rise, we’ll see that lower-level white-collar and even mid-level white-collar workers will be impacted (either augmented or replaced) by automation. Take, for example, Walmart, which recently laid off 7,000 in its white-collar billing department by using back office automation technologies.

    How will this administration respond to automation? I see a few options:

    1. Resist automation and place limitations. The current administration may seek to limit the amount of automation that can be deployed, keeping American workers intact. The risk is that foreign competitors could leapfrog ahead in productivity by deploying robots, as China-based Foxconn is already doing.
    2. Embrace automation, as it lifts American productivity and GDP. The administration might welcome automation, embracing the productivity benefits it brings to company performance, country GDP, and taxes. The risk is that displaced workers who are unable to upskill will be left in the cold.
    3. Upskill workers with STEAM education. All workers whose positions are threatened by automation could benefit from provided or low-cost education that enables them to upskill so they can manage or support automation rather than be displaced. Some have found that robots actually increase the number of jobs in some scenarios.
    4. Embrace universal basic income. In a less likely scenario, I could imagine the current administration embracing universal basic income, which would be a social program to provide all citizens with a living wage (food, clothing, shelter, and education) regardless of employment status or age. The funds would be derived from taxes on the companies that are deploying automation. The hope is that automation increases total productivity, generating more food, goods, and services than ever before, thereby creating a surplus for humanity. However, IDC industry analyst Alan Webber has given me feedback on this scenario that suggests it is at odds with Republican values, an assessment that’s in agreement with government expert Alan Silberberg in a phone discussion with me.

    America and other countries can’t stop innovating their automation and risk lagging behind, as that will give other competitors the opportunity to leap forward. Within the next few years, the Trump administration and other global leaders focused on nationalism will need to prepare a message and plan to deal with the automation that will certainly change the job landscape.

    My suggestions: The Trump administration (or any administration, for that matter) should quickly: 1) assess which jobs will be automated, 2) make plans to communicate this to the public, 3) prepare its base with upskilling, 4) and prepare to partner with the technology companies that will be driving this new future. This is the best path forward for the people, businesses, government, country, and world — there’s more at stake than political position.

compose new post
next post/next comment
previous post/previous comment
show/hide comments
go to top
go to login
show/hide help