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  • feedwordpress 15:45:54 on 2018/11/13 Permalink
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    High Fives at an Administrative Assistant Conference 


    An administrative assistant conference is best measured by the feeling one has while clapping at the end of the last presentation. You know you have learned and grown from the content when a flood of gratitude flows out of clapping hands.

    The Office Dynamics Conference

    This year’s Office Dynamics’ Stellar Assistant Conference provided professional topics and presenters such as Judi Moreo, Susan Shultz, Debbie Gross and Joan Burge herself, among others, it also included Lisa Olsen who shared her fun emcee skills and passion for the profession. There were lots of questions and answers during the Star-Studded panel; these women shared their passion for our profession.

    With such a broad range of presenter styles, there was truly something for everyone. The learning and growth opportunities expanded beyond the topics though. Joan’s gratitude and professionalism encouraged many to speak up during team exercises and to introduce themselves to her during breaks to show their own gratitude. We were all encouraged to reach outside our comfort zones and connect. Many took advantage of that and it was so worth it!

    Joan shared her knowledge and work experiences ranging from what she truly enjoyed to taking jobs she was not so excited about, yet made into learning experiences, allowing attendees to find even more ways to relate to her. Her experiences helped attendees bond by sharing their own stories and knowledge.

    The Networking Opportunities

    The networking opportunities and team exercises provided friendship and professional connections I truly did not expect, but I am beyond grateful for. The two and a half days spent with women from all around the world provided interactions with a true role-model peer group. Because of such an encouraging environment and well-planned networking activities, we now have the ability to implement what we learned by staying connected with those new friends and sharing even more conversations about our lives and workplace celebratory and challenging moments.

    The women that I had the privilege of sitting with at table 32, were supportive and each so very unique yet with the common bond of our profession and dedication. We bonded through relating to the content, discussing our own challenges and encouraging one another. I could not possibly put a count on the high fives and hugs shared. These women created a true support circle and over that short 2 ½ day time period they taught me by sharing each of their distinctive work and life experiences.

    They reminded me of the importance of supportive collaboration and mutual professional respect while having fun and sharing laughs and those amazing high fives. The team at table 32 and several other women I had the honor to meet and share amazing conversations with had me thinking about the profession more, sharing from my own experience, learning from their experiences, feeling completely comfortable being exactly who I am while providing countless moments of laughter and smiles.

    High Fives All Around

    With much gratitude and respect, I thank each woman I shared a high five with, a hug, a laugh, a conversation and built memories with. I also extend that gratitude to Joan and her entire team. The conversations I shared with Joan, Ernan, Brian, and Melia encouraged me to experience the entire conference not only by what I learned and the takeaways but also by making connections, reaching out and talking to others, listening and taking advantage of any moment that connected me with another attendee.

    Being introduced as a guest blogger for Office Dynamics opened up even more opportunity and discussion. I appreciate each attendee that reached out to me to discuss conference topics and asked my opinion about their current work situation. Thank you for starting those conversations that were a pure joy to share with you!

    A well-balanced professional development opportunity should provide relevant content, unique ways of sharing that content, presenters with encouraging and professional stories, respect for the profession, inspire the desire to learn and create an experience that attendees from all backgrounds and work experience levels can relate to while encouraging each to bond and network. The Stellar Assistant Conference DELIVERED!

    Personal and Professional Growth

    The Office Dynamics Team provided a platform for administrative professionals who were eager to expand their learning, share their experiences and willingness to connect with one another the perfect gathering place to do just that and so much more.

    I have already received several texts and emails from the amazing women I now call friends. My well-being would not be quite as gratified as it is now, without having met these Stellar women. Our profession would not be as rewarding if Joan was not so dedicated to providing such a place for all of us. Not having the opportunity to attend this professional development conference would have been a missed opportunity for personal and professional growth.



    Dana Buchanan is a 20 plus year professional assistant with a passion for writing and offers a unique and professional perspective to projects and brainstorming sessions! She enjoys helping others discover key steps toward their career focus, job search, or self-employment exploration by creating or editing resumes, researching a particular type of job search, discovering business ideas and the action needed to succeed and loves sharing interviewing tips! Dana is also available to speak to small groups.

    You can read and follow Dana’s blogs at Success Encourager.

    The post High Fives at an Administrative Assistant Conference appeared first on Office Dynamics.

  • feedwordpress 09:00:42 on 2018/11/12 Permalink
    Tags: , Dysfunction, , ,   

    10 Ways Disruption in the Workplace Turns into Dysfunction 

    Disruption is one of those buzzwords that suddenly started turning up everywhere. In its positive sense of shutting down the status quo and forcing us to look at our processes and values with fresh eyes, it’s a great concept to incorporate into any workplace. But when disruption creates chaos and low morale among your team, it’s taken a wrong turn.

    As a business consultant and executive leadership coach, I’ve seen the havoc that dysfunction can leave in its wake. If you see any of these behaviors creeping into your organization, treat them like an invasive species and do whatever it takes to wipe them out before they do lasting damage. Your team and your organization—and you—deserve better.

    Disrespect. You can’t force a person to show respect, but you can refuse to have an organization where people are disrespectful. Never allow anyone on your team to yell, scream, insult, mock, or cross other personal boundaries.

    Gossip. Nothing turns co-workers against each other faster than gossip. It’s one of the most destructive negative forces in any team, and it’s up to you to set a clear example to your team that it’s not acceptable.

    Undermining. When teammates start working against each other, your entire enterprise will suffer. Make sure your policies for things like raises and promotion don’t inadvertently pit people against each other.

    Negativity. Even one relentlessly negative person can pull down an entire team. Create a culture so overwhelmingly positive that there’s no room for negativity.

    Mistrust. Trust is the core of every great team. Treat it with the care and respect it deserves and never allow mistrust to take hold.

    Defensiveness. When people act defensive, it’s often a sign that they feel unsafe. Ask yourself—and your team—what’s going on to make people feel that way.

    Unaccountability. When you fail to hold people accountable, you fail to make them responsible. Build accountability into every position and project on your team so it’s not considered optional.

    Unproductivity. Getting things done is what being a team member is all about. When you have solid accountability in place, there won’t be any room for unproductivity.

    Deflection. If your people are unwilling to take responsibility for their mistakes and blame others, make sure you’re being sufficiently supportive of failure. When people feel secure in taking risks, there’s no need for them to blame others.

    Betrayal. An extreme form of dysfunction—if people on your team are experiencing betrayal, you have a lot of work to do.

    If any of these disruptions are happening in your organization more than occasionally, it’s likely a problem rooted in the culture. And because culture tends to happen from the top down, look inside your heart and ask yourself where you aren’t setting the example you’d like.

    Lead from within: If you want an organization where disruption doesn’t become dysfunction, you need healthy habits—and they must start from the top. Lead by example and let others know what is tolerated and what needs to be eliminated.


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: iStockPhotos

    The post 10 Ways Disruption in the Workplace Turns into Dysfunction appeared first on Lolly Daskal.

  • feedwordpress 17:30:08 on 2018/11/10 Permalink
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    6 Free Training Sources for Administrative and Executive Assistants 


    It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training.


    Educational Video Library

    Office Dynamics has a library of over 60 educational videos for administrative professionals. You’ll gain access to past webinar recordings as well as the 26 Weeks to Administrative Excellence, Now is the Time, Adminology, and Reality Check courses.


    Office Dynamics Blog

    The Office Dynamics Blog is a collection of over 1,000 blogs by Joan Burge, Office Dynamics staff, Guest Bloggers, and close trusted affiliates of Office Dynamics. This gold mine of knowledge is constantly updated with new blogs that cover topics related directly to Administrative and Executive Assistants



    With over 300 videos, our YouTube channel is the largest collection of training and educational content that Office Dynamics has to offer. We’ve posted past webinars, trainings, Facebook Fridays, and more! Be sure to subscribe so you get the latest in training and education.


    Office Dynamics Webinars

    Our webinars provide convenient, cost-effective professional development for the modern administrative professional. Relax in the comfort of your home or office while learning directly from Joan Burge, founder, and CEO of Office Dynamics. Our webinars address the most pressing issues facing administrative assistants and their executives, resulting in enhanced workplace performance and true “Administrative Excellence.”


    Monday Motivators

    There’s no better way to jump-start your week than with a motivating, thought-provoking, energizing message from the Founder and CEO of Office Dynamics, Joan Burge.

    Every Monday Joan writes a weekly note offering practical ways to create a new mindset, change behaviors, develop positive relationships, and thrive in the workplace with energy, effectiveness, and excellence.


    Articles Related to the Administrative Profession 

    Turbocharge your career with different articles written by Joan Burge. Joan is an accomplished author and writer of multiple books, including an Amazon Best Seller, Who Took My Pen…Again?, her newest book, Joan’s Greatest Administrative Secrets Revealed, 15 lengthy educational workbooks; nearly 1,000 blog posts; more than 300 articles, and has been published in more than 100 trade journals, e-zines, magazines, and newsletters.


    Look out for the next blog post that highlights our close affiliates, friends, and everything they have to offer!

    The post 6 Free Training Sources for Administrative and Executive Assistants appeared first on Office Dynamics.

  • feedwordpress 09:00:20 on 2018/11/09 Permalink
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    7 Easy Ways to Support Your Leader 

    When we speak about leadership, it’s not unusual to discuss the role of a leader in supporting others. But how often do we think about how we can support our leaders?

    Few people—if any—have it at the top of their mind, but it only makes sense. Success comes from partnership, collaboration and cooperation, so why should support be a one-way street? Maybe it’s time to start thinking about how you can support your boss, your manager, or your leader. Here are seven easy ways:

    Demonstrate loyalty. Loyalty is the ability to put others before yourself and stick with someone through good times and bad. Support your leader as a proud ambassador in public and a champion in private. Be willing to go to extraordinary lengths if necessary to help your leader succeed.

    Offer solutions. When things break down, focus on solutions instead of problems; help brainstorm ideas and analyze available options. Find out what went wrong and how to prevent it from happening again. Offer suggestions and, if appropriate, roll up your sleeves and help out.

    Make information available. Whatever your leader’s style of communication, it’s always best to establish and maintain an open line between you. That means you keep your boss involved and informed and protect them from being blindsided. Summarize complex issues and believe me, your leader will thank you.

    Take initiative. There are always numerous ways of going above and beyond at work. Look for challenges that stretch you and increase your competency. Try to anticipate what your boss might require or request and prepare it in advance.

    Be reliable. We usually make promises with the best intentions of keeping them, but sometimes due to either external circumstances or internal shortcomings, we end up not honoring those promises. If your boss knows you’re someone who can be counted on, you’ll not only be supporting them in an important way but also helping yourself stand out.

    Sweat the small stuff. Support your boss by getting ahead of deadlines. Don’t make them ever have to spend a moment reminding you of something or checking on your work. Simply doing your job consistently well turns out to be a huge help.

    Treat your boss with respect. Respect your boss’s time and avoid unnecessary interruptions. Respect at work fuels the interplay between your independence as a professional and a healthy interdependence with your boss—one where you rely on each other for success at work.

    Lead from within: You can’t achieve anything by yourself, and every leader needs a support system.

    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now


    Additional Reading you might enjoy:


    Photo Credit: iStock Photo

    The post 7 Easy Ways to Support Your Leader appeared first on Lolly Daskal.

  • feedwordpress 20:30:15 on 2018/11/08 Permalink
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    My First Experience at The Conference for Administrative Excellence 


    As Told By Your Office Dynamics Marketing Specialist


    Hello from your Office Dynamics Marketing Specialist! Recently we held our 25th Annual Conference for Administrative Excellence and WOW, it did not disappoint! So much so that I asked Brian and Joan if I could write a blog post about my experience and share some photos from the event.


    Oh, and just in case you are wondering, I am the guy you get all the emails from 😉


    So many of you came up and introduced yourselves and said, “Hey you’re the guy I get all the emails from” I had to slip it into this blog. It was so fun and so awesome to finally get to meet all of you.


    Before I go on, I do need to mention that this was my first conference with Joan and the Office Dynamics team as well as my first time working a conference so I didn’t know what to expect. Let me tell you, “Wow” just doesn’t describe the event with justice.



    Tuesday, October 23 – Welcome Reception


    The Conference began with Joan’s traditional Welcome Reception. People from all over the country and all over the world gathered for cocktails, food, networking, and the enjoyment of a Frank Sinatra actor singing to go along with our Star theme.


    I didn’t know what to expect or how many people would show up but when I rounded the corner with my phone on Facebook Live, I was impressed with the HUGE turnout. It seemed everybody had shown up and no one was without conversation. It really was awesome to see.


    I watched friends reunite, assistants from different companies getting to know each other, and a line of people waiting to meet Joan Burge. Well the line for Joan wasn’t that much of a surprise but the atmosphere was electric, and I loved it!


    A great way to start the week and kick off the 25th Annual Conference for Administrative Excellence.



    Wednesday, October 24 – Speakers, Classes, and Panels


    Wednesday began with Joan’s opening remarks that would eventually lead into the recognition of two Platinum VIPs, Joni Hogue for her 10th conference attendance and Sue Velarde for her 12th.


    After the awards were given out, the attendees were then told about their special “space” theme cards that they received in their welcome packet. Lisa Olsen explained that there were others in the room with the same card and that when she said “go”, everyone would have to get up out of their chair and find their other team members. Well, I’m sure you can guess what happened next when 327 people got up at once to find their teams. You can find the video of this on our Facebook and YouTube pages. Please enjoy watching it!


    There were several breaks throughout the day that allowed me to meet a lot of you and hear your stories about why you came to the conference. Whether it was your second or third time, or even first.


    It was awesome to hear the reasons why you all chose to come.

    • Googled “Administrative Conferences”
    • Co-workers or colleagues recommend the conference
    • Some attendees told their stories to their managers and were able to get several more team members approval for the conference (so cool)
    • You previously attended
    • Our agenda looked the best when compared to other administrative conferences


    I could go on but there were too many to list them all.


    Later in the day Shasta Nelson would take the stage and cover the topic of, “How to Connect in Meaningful Ways.” Unfortunately, I was not able to stay for the entire session as duties called. However, the attendees raved about her.


    When Shasta concluded, we broke for lunch and enjoyed prepped meals provided by Office Dynamics and most took the time to stop into the Success Store to purchase some items. After lunch, the attendees then broke out to different hands-on labs that were taught by Joan Burge, Julie Reed, Brandi Britton, and Johna Little.


    Wednesday ended with Jennifer Lier, accomplished singer, Las Vegas performer, former Miss Nevada winner, and former Miss America contestant. Jennifer told the story of her journey and with each instance, she would sing a song that related to that particular moment in her life. Let me just say this…JENNIFER CAN SING! I was able to attend her entire session and I’m so glad I did, it was very moving and motivating.



    Thursday, October 25 – Speakers, Classes, Panels, and Awards


    Thursday was awesome! By this time, the Office Dynamics team had individually put in 13 – 16 miles of walking each day, making sure that the conference was running smoothly.


    Lisa Olsen, the conference MC, had opened and introduced the panel that would discuss the State of the Profession. Joan Burge, joined by Lisa Olsen, Julie Reed, and Debbie Gross provided amazing insight into the profession, where it is going, and where you, as an assistant, need to be. Amazing questions were asked by a few attendees that were answered by the panel including one heated, yet passionate answer given by Joan.


    Click Here, to watch the State of the Profession.


    This session was followed by the Best Practices Sharing session conducted by Julie Reed, an Office Dynamics Elite Trainer.


    After a break, the attendees once again broke out into concurrent sessions and lunch soon followed.


    The day would end with a wonderful session by Judi Moreo that caused laughter, tears, and a sense of togetherness. You truly had to be there to experience it. Beautifully done.



    Glitz and Glam Gala




    I’ve spent 8 years in the Marine Corps and have been to 7 Marine Corps Balls (the celebration of the Marine Corps Birthday) and I must say I have never been to anything like this!


    Every year Joan makes it a point to put on the best show, experience, and evening she can to allow her attendees to “let their hair down.” This being her 25th, she went all out. Her goal was to make each person feel as if they were the star of the show.


    In the hall outside the Gala was a step and repeat where paparazzi was taking pictures and interviewing attendees. You would also find a famous Mouse walking around greeting people.



    Above the entrance to the Gala, there was a beautiful arch that mimicked the entrance to the Oscars. Tall pillars and a light up sign that said, “25th Annual Conference for Administrative Excellence.” A beautiful red carpet led you under the arch and into the Gala.



    “Be Our Guest” was playing as I entered the ballroom where I literally stopped in my tracks. Just inside of the main entrance stood Marilyn Monroe, Elvis Presley, and that famous Mouse.


    I walked to my left and was greeted by Princess Leia, Michael Jackson, and Madonna. To the right of the room was Pocahontas, Han Solo, and Peter Pan. In the corner was a real movie set make up studio where attendees could get the star treatment of getting glitzed and glammed! Next to that was a photo booth area with our paparazzi photographer.



    Each table was beautifully covered with black and gold with a gorgeous centerpiece. The main stage was occupied by DJ Rodney and his amazing crew. The stage was decorated with two large pillars and the Oscar standing nearly 10ft tall.


    This night was truly for the Stars!


    During the 3 course dinner, the actors would put on different performances that tied to their characters but what was truly magnificent was when the characters would involve the attendees in the dance skits…and yes, I participated in two. Thanks Melia and Brian! Haha!


    The final skit before the dance floor was open was something out of a James Bond or Mission Impossible scene that involved espionage, dancing, acrobatics, and a performance to remember.


    After dinner, there was dancing, music, and so many memories made.



    I, along with many others, will not forget the night we were all Stars!



    Friday, October 26 – Final Day


    The day began with more prizes given out and a general session by Joan Burge. Followed by the, “What’s Next” session, the final set of concurrent classes, and Joan’s “Closing Thoughts.”


    A somewhat emotional yet invigorating moment for those who attended. Life-altering lessons, stories, and events took place during this amazing week followed by an inspirational message from Joan.


    The perfect way to end a fulfilling week.


    As Brian and I stood outside the doors along with Beth and Melia, I realized in our goodbyes just how amazing this week was for our attendees and for me too.


    In Conclusion


    How do I end a re-cap of one of the coolest events that I have ever had the privilege to be a part of? How about with a quick story that should explain the passion, care, and love the Office Dynamics team has.


    When I met many of you, you asked me how long I’ve been with the company, if I like it, and what brought me to Office Dynamics.


    I’d like to share with those that haven’t heard why I decided Office Dynamics was the perfect home for an aspiring marketer and at the end, I hope it will make sense to you.


    When I had interviewed with Brian and Joan in January, I had two other companies that had made offers to me, but before I would make my decision I wanted to do my due diligence by researching each company.


    The first company, a company that makes computer chips and motherboards, would’ve wanted me to blog about such things and Tweet about them. I’ll be very honest…there is no way I, as a marketer could do that; just not something I could be passionate about.


    The second company, in the service industry, was ok but didn’t excite me either.


    The last company, Office Dynamics International, specializes in the training and education of Administrative and Executive Assistants. Led by Joan Burge, a pioneer and trail-blazing woman that has a commanding presence and passion like no other.


    After I found Joan on YouTube, I started to watch a video from a previous conference and about 45 seconds into the video Joan got fired up and had this amazing intensity you only see in a few speakers. Joan was speaking so direct, so powerful, that I watched in awe and had goosebumps. After watching for about two minutes I sat back in my chair, smiled, and said, “I’m going to work for her.”


    It was approximately three weeks later when I started on February 12.


    Why did I choose Office Dynamics and Joan? Because someone with so much passion for the industry, so much care about the lessons, so much love for the administrative profession along with the people involved in it, is someone I can truly get behind and work with.


    After seeing the dedication from the Office Dynamics team, I can say that everyone has that same passion, care, and love for their work and those involved. Joan, Brian, Melia, and the speakers believe in what they are doing and only want to provide the best for all fans, followers, clients, and companies.


    So, I’m concluding with this…The Conference for Administrative Excellence is the culmination of the efforts of this team and I’m so very proud to be a part of it. The amount of work that this team has put into it has shown me how important that your experience is to them and at our final lunch together as a team on Friday, it showed.


    Sometimes in silence, sometimes in conversation, but always happy with the efforts put into it. Happy with the responses given by the attendees. Happy for our 25th conference.


    I hope those who attended this year’s conference enjoyed it as much as I did, and I truly cannot wait to see you all again next year.



    Your Friendly Neighborhood Marketing Guy (that sends you all those emails),




    Ernan A. Paredes



    The post My First Experience at The Conference for Administrative Excellence appeared first on Office Dynamics.

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