Recent Updates Toggle Comment Threads | Keyboard Shortcuts

  • feedwordpress 14:15:42 on 2018/07/17 Permalink
    Tags: , , ,   

    Word Alert! Pompous Phrases Can Set an Arrogant Tone 


    With the spoken word, we have the privilege of adding voice intonation, hand gestures, and emotion with our vocal cords. That doesn’t happen as easily in writing. You might leave readers guessing about your intended meaning and risk setting a tone that can be misconstrued.

    Does your writing come across as arrogant? Are you using pompous phrases? To avoid confusion, consider dropping the following idioms and phrases from your writing altogether. Not only will you convey your thoughts more directly, but your writing will gain clarity.

    Question using these suspicious phrases in your writing:

    • Not to mention . . . (then why mention it at all?)
    • It goes without saying . . . (then why say it?)
    • If I may say so . . . (it’s your writing; of course, you may say so)
    • I believe that . . . (it’s your writing; of course, you believe it)
    • In my humble opinion . . . (what makes it humble, anyway?)
    • To tell the truth . . . (you mean you weren’t telling the truth?)
    • To be honest with you . . . (you weren’t being honest before?)
    • For the record . . . (are we in court?)
    • Let me be perfectly clear . . . (followed by bafflegab)
    • This may sound stupid but . . . (it already sounds stupid)
    • With all due respect . . . (prefacing a negative comment this way doesn’t change it)

    One More Phrase: “In Other Words”

    Another oh-too-common phrase to question is “in other words.” Why? Because it often introduces a clarifying sentence that follows a mediocre one. Instead of adding a sentence, go back and strengthen the first sentence. Then you might not even need a follow-up clarifying one. Test this idea in your own work.

    Ultimately, you strive for clear, intentional expressions of your thoughts and beliefs in everything you write. Don’t let phrases such as these get in the way!

    Barbara McNichol is passionate about helping administrative professionals add power to their pen. To assist in this mission, she has created a Word Trippers Tips resource to quickly find the right word when it matters most. It allows you to improve your writing through weekly resources in your inbox, including a webinar, crossword puzzles, and a Word Tripper of the Week for 52 weeks. Enjoy a $30 discount at checkout with the code ODI at

    The post Word Alert! Pompous Phrases Can Set an Arrogant Tone appeared first on Office Dynamics.

  • feedwordpress 08:00:51 on 2018/07/17 Permalink
    Tags: , Get Work Done, , , , , ,   

    How to Effectively Get the Right Work Done 

    We’re all ridiculously busy these days. Nearly every leader I talk to feels overloaded and overwhelmed. As crazy as it may seem to add something else to your to-do list, there’s no better time to invest some energy in thinking about how you work and finding ways to be more productive and effective, because the payoff will start immediately.

    Improving productivity has a lot to do with dealing more effectively with barriers, distractions and anything that interferes with your momentum. Here are some of the principles I use to help my clients get the right things done effectively. It can be helpful to think of them in terms of differences you can learn to recognize:

    The difference between being busy and being productive. A lot of people think they’re the same. But busy-ness is easy to fall into and productivity is hard work that requires clarity, focus and strategic thinking as part of a larger plan.

    The difference between something that’s important and something that’s urgent. Lots of things seem important in the moment, but in reality they’re urgent—which lends them an air of false importance. It was President Dwight D. Eisenhower—a master of time management—who pointed out that the most urgent decisions are rarely the most important ones. When you’re stressing over an issue or engaged in making long-term strategic plans, keep this distinction in mind.

    The difference between procrastination and focus. Procrastination is easy, while true motivation requires focus, hard work, and following through. As much as possible, avoid setting down something unfinished to work on something new.

    The difference between working hard and working smart. Hard work involves both physical and mental effort, while smart work is all mental and logical. Working hard keeps you on the path toward meeting  a goal, but working smart usually knows some good shortcuts.

    The difference between a bad and good habit. The first step in truly understanding this distinction is to identify your habit loops. Then you’re ready to evaluate them and, where you need to, make a change. Old habits, as they say, die hard. They may have already reprogrammed your brain. But you can  create new habits to replace the old ones that keep you from being effective or productive.

    The difference between when to say yes and when to say no. Knowing when and how to say no frees you to say yes only to proposals that meet your personal criteria and projects you’re genuinely excited about. The more you say no, the better you’ll be able to focus on your most important work.

    The difference between overwhelming and manageable projects. It’s as simple as breaking things down into smaller tasks. When you do, you’re forced to think through each step up front. Remember, small things done consistently create major impact.

    Once you really understand and absorb these principles, you’ll be prepared to handle any situation. And, as if that weren’t enough, you’ll be more relaxed and confident. You’ll get more done with less effort, more effectiveness and no down side.

    Lead from within: Productivity doesn’t happen on its own, it’s a task you must do every day to get the right work done effectively.



    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now



    Additional Reading you might enjoy:


    Photo Credit: Getty Images

    The post How to Effectively Get the Right Work Done appeared first on Lolly Daskal.

  • feedwordpress 18:32:00 on 2018/07/16 Permalink
    Tags: admin blog-a-thon, , cool reasons to be an assistant, , perks of being an assistant, , travel without the tab,   

    Travel Without the Tab 

    travel without the tab

    It’s awesome to be an administrative professional because you sometimes get to travel without the tab. 

    Often, assistants travel to attend their leader’s special team meetings; help with site visits in preparations for meetings; be involved in a major company event where you need to travel; attend corporate board meetings and more.  During my 20 year career, I traveled to some places that were fun, interesting, exotic, and breathtaking. Needless to say, it was more enjoyable to travel without the tab.

    In my early days, I worked at an association and planned the annual meetings and was able to do the site visits before the actual event.  The association always selected high-end hotels.  It was fun to be able to travel and not have to pay for it!  Usually, I was given the best accommodations in the hotel because I was considered an event planner and they wanted to show off their best rooms.  I also use to do food tastings to select special meals for top executives.  Again, all the expense of my employer.

    In one of my roles, my executive belonged to a very nice country club where we often held meetings with his direct reports.  I was able to attend and participate in those meetings. When I look back, I was able to experience many beautiful places because of the executives I worked with or because of the organization in which I worked. This broadened my horizon.  Have you had similar experiences? 

    Have you been able to go to any really cool places because of who you work with?




    The post Travel Without the Tab appeared first on Office Dynamics.

  • feedwordpress 14:30:01 on 2018/07/12 Permalink
    Tags: , , , ,   

    Develop a Healthy Curiosity 



    I would like to focus on tips from my high-end boot camp for administrative and executive assistants called World Class Assistant™. The topic is Develop a Healthy Curiosity.

    However, I want to assure you that if you are not in the administrative profession, you will still greatly benefit from today’s topic. So continue reading.

    In order to excel in today’s workplace, you will need to be a good investigator. Why? Because so often in the fast-paced world we work in, people do not communicate well or perhaps better said, completely. What seems clear to them is incomplete to us.

    1. Ask Questions

    Learn to ask questions; specifically, the right question. The right question clarifies. It encourages details. The right question grants you the information necessary to perform the task for the purpose of completion with excellence.

    2. Ask The Next Question!

    The next question elaborates. It encourages additional helpful information. It is not badgering in tone; it does not interrupt the speaker (or it may be seen as argumentative). Asking the next question is a technique to gain additional details.

    3. Be Proactive

    There is no way around this one. If you want to sit in your chair and wait to handle “transaction-based” tasks that come all the way to your desk, you won’t be a good investigator!

    Ask, seek, compare, analyze, resource, hunt, gather, glean, and energize your work tasks by building your investigative skills to gain increasing knowledge so that you can make better decisions and become that “go to” person in your organization who will proactively get the information people need and want in an efficient manner.

    4. Be Resourceful

    Glean the Internet for reputable sources of information. Read the Wall Street Journal after your manager is done with it. Scour the publications and journals for pertinent information. Learn what your manager likes to follow, and become her eyes and ears on the subject.

    5. Use Caution In Relaying Potent Information

    Resist the temptation to share what you have heard or know if it will harm someone or break confidentiality. Remember never to harm the trust your executive or manager extends to you. Think carefully about the timing, venue, and reason you are sharing pertinent information with another.

    Wishing you a week of curiosity!






    The post Develop a Healthy Curiosity appeared first on Office Dynamics.

  • feedwordpress 08:00:21 on 2018/07/12 Permalink
    Tags: , , , ,   

    This Is the Smart Way to Handle Toxic People 

    Over the course of your career, you’ll probably end up working with all kinds of
    people—some you love, some you could live without, some you learn from. But
    the worst kind of people to work with are those who are toxic.

    Working with a toxic person causes all kinds of problems. They arrive with drama and demands and (eventually) leave you in their cloud of negativity, feeling exhausted and mistrustful. But the worst thing about toxic people is the stress they create for everyone around them.

    We know that stress can have a lasting negative impact both physically and mentally. That makes it important to know how to handle toxic people to minimize your own involvement and danger.

    Handling a toxic person is a process and it takes time. There will good days and bad days, and you’ll need to call upon all your smarts and emotional intelligence. Here are some tips:

    Create clear boundaries. When you are talking to a toxic person, establish a boundary, making sure you do so proactively and deliberately. If you let things happen naturally, you’re bound to find yourself constantly entangled in toxic conversations. If you set boundaries and decide when and where you will engage with a toxic person, you stay in control.

    When they go low, you go high. Toxic people are notorious to for hitting below the belt, for being cruel and disruptive. Whatever they do, don’t give in to the temptation to meet them at their level.

    Scan your own emotions. Learn how to scan your own emotions. If you feel yourself getting upset—and sooner or later it’s likely that you will—respond to your own emptions rather than any external force. A thoughtful response is far better than a knee-jerk reaction. When you respond, you stay in control.

    Be a problem solver, not a problem contributor. When you fixate on the problems you’re facing, you create and prolong negative emotions and stress. But when you focus on actions to better yourself and your circumstances, you create a sense of personal advantage that produces positive emotions and reduces stress. Toxic people may maintain a single-minded fixation on their own problems, but you really do have a choice.

    Check your surroundings. When you find yourself around someone who’s endangering your thinking and stability, it’s time to regroup—and maybe even remove yourself physically—so you can move forward in the best way. Always be aware of your surroundings.

    When you cannot change the situation, you can only change yourself. When you feel that you’re stuck in a toxic situation or that those you work with are difficult, it’s time to take back your control. The situation may be bad, but it doesn’t mean you have to lose control.Regardless of your situation, you can always be in control of yourself.

    Construct a support system. It’s tempting to think you can handle toxic people on your own, but in truth it’s important to design your own support system to gain perspective and give us insight when we need it most. A successful coach or a qualified mentor may be able to see a solution you can’t, probably because they’re not as emotionally invested.

    Lead From Within: The only way to handle a toxic person is to be smart about how you approach them.


    N A T I O N A L   B E S T S E L L E R
    The Leadership Gap: What Gets Between You and Your Greatness

    After decades of coaching powerful executives around the world, Lolly Daskal has observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when their performance suffers and failure persists. Very few understand why or how to prevent it.

    buy now



    Additional Reading you might enjoy:


    Photo Credit: iStock Photo

    The post This Is the Smart Way to Handle Toxic People appeared first on Lolly Daskal.

compose new post
next post/next comment
previous post/previous comment
show/hide comments
go to top
go to login
show/hide help